Service Operations Manager

Arctic Arrow is a Canadian owned and operated company specializing in powerline transmission, distribution, and underground cable work. We offer exemplary construction and maintenance services in the power utility sector across Canada and operate out of offices located in Abbotsford, Cranbrook, Sparwood, Fort St. John and Dawson Creek, British Columbia as well as Alberta. Position Overview: The Project Manager is responsible for the planning and delivery of power transmission and distribution projects and managing construction progress in a safe, timely and cost-effective manner, consistent with commercial contracts. Duties will include successful initiation, planning, budgeting, scheduling, execution, control and close-out for all projects. This position in located in Abbotsford, British Columbia Requirements KEY RESONSIBILITIES: Overall management of the project scope, schedule and cost. Provide strategic project management leadership for large and complex power transmission and distribution projects. Plan and control all stages of the Project Management Lifecycle. Be thoroughly aware of all aspects of the contract(s) and the precise scope of work. Develop and review construction planning and monitor progress of allocated projects to ensure high-quality projects are delivered on schedule and within budget. Take corrective action if significant deviation from schedule and/or budget occurs. Provide the senior management with regular, accurate progress reports with recommendations to improve the schedule and budget wherever possible. Make declarations on behalf of Arctic Arrow for any type of regulated electrical work. Enforce Arctic Arrow’s policy decisions at all levels of responsibility within your control. Manage, supervise and schedule the activities of all project staff and subcontractors, ensuring effective co-ordination of the construction process. Co-ordinate and manage site staff, physical resources to achieve construction targets in collaboration with the Construction Manager or General Foreman. Lead the change management function (identification, notification and resolution) on multiple projects. Discuss with clients any extras and progress payments, ensuring that negotiations and specifications are on the best possible terms for the project. Effectively manage project budgets by identifying and implementing effective construction methods. Motivate and develop project staff by way of effective leadership, teamwork, training and personal development. Develop and maintain positive business relationships with existing and potential clients. Identify new market opportunities. Lead projects effectively through all internal and external processes. Accountability for the development and management of project plans and reports. Develop detailed and accurate project estimates and schedules as required. Communicate effectively with and provide status updates to stakeholders as required. Identify and assess project risks at all stages of the project lifecycle and proactively develop mitigation plans. Work collaboratively with the Manager of Project Delivery to ensure project schedule and cost are managed and tracking to plan. Lead capability growth through effective identification and recruitment opportunities of additional personnel. Proactively build and sustain relationships with clients and general/sub-contractors, both while on the job and through networking. Assist in the monitoring and control of all projects to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns. Define project quality requirements and compile QA/QC and final turnover packages. Ensure the appropriate systems and processes are in place and are applied to each project. Prepare and/or review reports for management, client or others. Promote the safety of workers on project sites under your control. Contract management of client, inter-company, and subcontractor agreements. Pull and manage electrical and construction permits as required. Education and Experience: •        Bachelor’s degree in engineering or other technical post-secondary completion •        PMP certification (preferred) •        5+ years in a similar role •        Experience in powerline construction (preferred) Benefits Arctic Arrow offers a competitive compensation and benefits package for the right individual. Please note that due to the high volume of applicants, only those under consideration will be contacted. If you have not heard back from us, please accept our appreciation for your interest.

POSITION: Project Facilitator - Manufacturing REPORTS TO: President OPPORTUNITIES We are seeking a dynamic and innovative Project Facilitator - Manufacturing to coordinate projects around manufacturing optimization. Reporting directly to the President, this role will be pivotal in supporting operational efficiency and enabling the company to expand its capabilities into new product categories. The successful candidate will collaborate closely with key stakeholders, to ensure seamless integration of process changes, equipment upgrades, and new manufacturing capabilities. Requirements HERE IS WHO YOU ARE… DRIVE & MOTIVATION You are health conscious and have values that align with Silver Hills You would love to work in an entrepreneurial environment where ‘change’ is the only constant You are excited to learn a new business and how things work You are motivated by challenges and willing to put in the extra mile to get the job done CHARACTER & ABILITIES You are highly organized, methodical thinker with excellent communication & presentation skills You are a relationship builder, and understand how to build relationships internally and externally You are analytical and a problem solver, with the capacity to make data-driven decisions KNOWLEDGE & SKILLS You have proven experience in manufacturing, preferably in the food production or bakery industry. You have excellent project management skills. You are exceptional at problem-solving and have a data-driven mindset. You’re a strong communicator and collaborator, with the ability to work effectively across multiple departments. EXPERIENCE You have 5-7 years of relevant industry experience, preferably in food manufacturing Strong knowledge of food manufacturing processes, equipment, and quality standards Proven experience with data analysis and project management using various tracking tools Nice to Have Familiarity with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies is a plus. Bachelor’s degree in chemical engineering, Food Engineering, Mechanical Engineering, or a related field is a plus, but not required. PMP designation things you will do… Track and monitor strategic manufacturing and cross-functional projects where the President has direct involvement or interest. Maintain a portfolio view of key projects, highlighting interdependencies, critical paths, and potential risk areas. Ensure that for each project, a clear scope, budget, timeline, and stakeholder list is documented and updated using internal systems Work with project leads to ensure all project phases are reflected in a Gantt chart or similar timeline tool. Validate that budget parameters, milestones, and resource needs are identified upfront and monitored throughout. Develop summary briefs and dashboards that can be shared with the President and SLT, consolidating all project information into actionable insights. Serve as the communication bridge between project teams and the President, ensuring timely updates and issue escalation. Coordinate and facilitate regular project update meetings, including setting agendas, capturing action items, and following up on commitments. Represent the President in cross-functional meetings when needed, reporting back with clear summaries and decision/action points. Ensure cross-functional alignment between Operations, CAPEX Projects, Finance, Compliance, and other impacted departments as needed based on the project scope. Track potential gaps or delays in projects and alert the President and key stakeholders proactively. Document and escalate unresolved issues that may affect project success. Recommend improvements to project tracking, status reporting, and cross-departmental communication related to various projects. Help foster a culture of visibility, accountability, and efficiency as you support with and facitlitate key project execution Benefits We offer our team members many benefits to help them achieve their goals and support our company culture: Opportunities for career growth and development Competitive Healthcare Benefits Package Performance Bonus and RRSP Matching Free delicious and healthy bread Fitness incentive fund to help you thrive Friendly and supportive work environment and an ambitious team Discounts at our retail store with a great selection of healthy organic products Company social events focused around health, great tasting food and getting together as a team Salary - 85,000 - 105,000 Want to learn more about our mission and products? Please check us out on Facebook, Instagram, and YouTube

Position:  Senior Maintenance Supervisor                                                    Reports to: Maintenance Manager        We are looking for a Senior Maintenance Supervisor to join our Maintenance team! Our Senior Maintenance Supervisor is responsible for supervising the maintenance team to ensure that all maintenance assignments are carried out in an efficient and safe manner. Opportunities You will be working alongside the Maintenance Manager to lead a well-trained and driven maintenance team to success! In this role, you will be functioning in a dynamic environment where being a highly motivated self-starter, and staying on top of pressing priorities may be a challenge. However, this gives you the opportunity to demonstrate your leadership abilities and provide continuous improvement feedback as we continue to expand. You will also have a chance to develop your leadership skills further and grow your career with a progressive family-owned company. Requirements Here is who you are… Drive & motivation You are health conscious and have values that align with Silver Hills You would love to work in an entrepreneurial environment where ‘change’ is the only constant You are motivated by challenges and willing to put in the extra mile to get the job done You want to have a role where you will get a chance to work hands-on and lead a team Character & ABILITIES  You are able to multi-task and juggle priorities to meet deadlines in a fast-paced environment You are able to troubleshoot and solve problems in an effective and efficient manner You are a proven leader who is able to coach and develop your team You are a team player, collaborative and communicative by nature You are a hard worker with a willingness to continually learn and improve over time Knowledge & skills You are proficient in computer applications like MS Office Suite You have solid mechanical, electrical, and mathematical skills You have excellent planning, analytical, and leadership skills You have excellent interpersonal and communications skills (verbal and written) Experience You have a Bachelors in Engineering, Red Seal Millwright/Electrician or relate discipline You have at least 5 years of experience as a supervisor or a similar role in the food manufacturing industry Nice-to-Have 5th Class Steam Engineering certification Commitment to on-going professional and personal development   things you will do… Organize maintenance work assignments within appropriate timeframes and stay within allocated budget Set-up, maintain, and supervise preventative maintenance systems, inspection routines, scheduling, training and more Provide ongoing coaching and development opportunities for team members, such as conducting root cause analysis, maintenance team huddle, major down time review and job safety review Lead the maintenance team in rapid response to equipment failures and production line downtimes Coordinate contractors’ activities and uphold communication with stakeholders as needed Champion continuous improvement initiatives and safety objectives Strive for zero incidents and ensure a people centered safety culture exists within the department Perform audits of in-process and closed work orders and track spare parts inventory OTHER … You may on occasion work at varied times as the job requires Benefits We offer our team members many benefits to help them achieve their goals and support our company culture: Opportunities for career growth and development Competitive Healthcare Benefits Package Performance Bonus and RRSP Matching Free delicious and healthy bread Fitness incentive fund to help you thrive Friendly and supportive work environment and an ambitious team Discounts at our retail store with a great selection of healthy organic products Company social events focused around health, great tasting food and getting together as a team Salary - $94,000 - $118,300 Want to learn more about our mission and products? Please check us out on Facebook, Instagram, and YouTube

MATRIX is a national company providing camps, logistics, and aviation management services to clients in the resource and service sectors. We’re known for our responsiveness, safety-first culture, and commitment to delivering value to our partners. With over 25 years of experience, Matrix has earned a reputation as a trusted leader in remote camp management and logistical solutions across Canada’s most challenging terrains—including the Arctic, mining, and exploration regions. As we scale rapidly across camp construction, remote logistics, and aviation services, we’re seeking a hands-on Project Coordinator to help drive operational excellence, efficient project and resource coordination and scalable project management frameworks. This is a full-time, Osoyoos-based role reporting to the National Operations Manager. **Applicants must be legally entitled to work in Canada (Canadian Citizen, Permanent Resident or Holder of a Valid Work Permit in Canada at time of application for this role)**   What You’ll Be Doing: The Project Coordinator plays a pivotal role in supporting the implementation, delivery, and operationalization of remote camp services, along with the ongoing development and coordination across the National Operations division. This is a people-focused role founded on effective working relationships with all key stakeholders while supporting both office based and field operations teams. The Project Coordinator ensures we have the right people in the right place at the right time to best support our clients. The Project Coordinator is an embedded member of the Operations Management Team - which is the department responsible for supporting the field operations Matrix’s national network of camp services. The Project Coordinator contributes to the achievements of successful field operations by providing the backend project support required to deliver well-run remote camp services and logistics for our clients.   What You Bring to the Role: As a Project Coordinator, you'll work as part of a team of problem solvers, helping to solve project scheduling, resourcing, budgeting and client management issues. This role is well-suited to a true ‘people person’ who would enjoy daily phone conversations with a variety of field team members to stay closely in tune with how things are going, spotting early challenges and uncovering opportunities to support our clients with additional resources.   Key Responsibilities: Support the National Operations team in the delivery of Matrix’s programs including the day-to-day responsibility of resource planning and developing plans to mitigate ambiguities associated with changes in client’s project timelines and scopes of work. Provide guidance and support to HR, Project Managers, field operations team members and client stakeholders. Plan, coordinate, and implement resource management (workforce planning/deployment/talent management) activity to support the overall operational and client service objectives of the business. Act as the main point of contact for all day-to-day deployment and query resolution related to project coordination and field team logistics. Demonstrate a solid understanding and knowledge of National Operations, camp services and its various client service offerings across all office and remote camp locations. Ensure business and client needs are delivered in an efficient manner by optimizing the allocation of work and deployment of staff. Maximize profitability in conjunction with matching field staff competencies to requirements on client’s projects and camps. Be proactive in relation to the supply and demand challenges of the local and regional business i.e. coordination plans to accommodate busy periods, coordination plans to manage regular rotational field work, urgent client needs, etc. Use the available project coordination tools and systems with proficiency in order to forecast and track capacity, forward plan for the business pipeline, and manage skills and capabilities within the business. Collaborate with Finance team members to produce and distribute Management Information (MI) for the National Operations team (e.g. graphs, analytical data, trends, monthly and yearly comparisons). Review and analyze reports highlighting trends and any risks/exceptions and make deployment decisions based on the data. Work with the Finance, Operations, and Human Resources teams to understand headcount and engagement budgeting to enable effective local deployment and to plan accordingly. Coordinate completion of time tracking and verification processes, the accuracy of field staff time recording, etc. Build effective working relationships with other teams such as Human Resources, Finance, Logistics Management and Project Managers, and leverage these relationships to ensure project coordination objectives are met. Requirements Skills and Competencies: Previous project coordination experience is preferable, within professional services, mining, natural resources or other industries with project-based teams who work on fly-on-fly-out rotations, this could include experiences such as forecasting resourcing requirements/ briefing HR on forecasted recruitment needs. Project management / human resources/ strategic workforce planning or operational planning experience would be well regarded. Preferred experience successfully maintaining staff deployment plans and providing oversight through various workforce and project management tools. Proven work experience in project resource prioritization/conflict resolution, with the ability to manage complex resourcing requirements between numerous parties in a fast-changing and sometimes ambiguous environment. Ability to build trusted relationships quickly with internal colleagues and also stakeholders from client organisations. Strong relationship and stakeholder management experience; ability to interact with people at all levels and from different cultural backgrounds. Ability in influencing, challenging, and negotiating effectively. Strong Excel skills (pivots / graphs / data analysis) are essential. Educational Qualifications & Certifications: Education: Bachelor’s degree or equivalent professional experience. Years of Experience: 4+ years of relevant experience of working on human capital problems within a consulting environment, or the mining, resources, aviation or logistics sectors. Communication Skills: Excellent communication skills (verbal and written). Proven experience of being an integral member of a high-performing operational project / workforce coordination team, or a strategic in-house HR team or within a consulting team working on people-related client engagements across relevant industries (such as mining, resources, aviation or logistics)     **Applicants must be legally entitled to work in Canada (Canadian Citizen, Permanent Resident or Holder of a Valid Work Permit in Canada at time of application for this role)** What You Should Know: This is a role for someone who thrives in fast-paced, high-growth settings where no two days are the same. From field operations coordination to project planning, you’ll play a  role in helping Matrix scale sustainably while ensuring our team members in the field feel adequately informed and connected to our client’s overarching requirements. Benefits Benefits Compensation: $60,000– $70,000/year base salary Location: Osoyoos, BC (full-time, office-based) Benefits: Comprehensive health, dental, vision, disability, and life insurance provided after successful probation period.

Physically fit and able to handle labor work Reliable and punctual Previous experience is an asset but not required

Novacom Building Partners Novacom is a General Contractor based in Surrey, BC. We value people, relationships, innovation and culture. We believe in constantly improving ourselves to provide the best possible service to our clients. Our core business is commercial construction of financial institutions, restaurants, offices and retail spaces. We're doing construction differently, and we're thinking outside the box about how we can improve our company and our industry. Project Coordinator (Vancouver) We are looking for an experienced Project Coordinator to join our growing team, who will be responsible for assisting in management of a variety of projects. Have you been working in the construction industry, and have a strong sense of how to support a project team on fast paced projects? Are you looking for an opportunity to use your organization and skills to level up the whole team? Then this could be the role for you! This role would be based out of our Surrey, BC office. This role is based at our Surrey Office, but we offer remote + flexible working arrangements. Requirements Personal Characteristics: Energetic - engaged personality that takes on complex challenges with enthusiasm. Willingness to embrace any task assigned to them Driven - self-motivated and driven to push things forward no matter the circumstance Independent - ability to communicate effectively with team and take instruction from Project Manager, but also act authoritatively on your own Honest - willingness to admit when you've made a mistake and take ownership Administrative - ability to track budgets, change orders, field reports, weekly progress reports etc. Personable - able to build and maintain solid relationships with coworkers and clients Communicator - good at proactively with subtrades and team, strong verbal & written communication skills Organizer- meticulous in project organization Responsibilities: Project Manager support -- provide support to multiple project managers and other colleagues as needed. Project Startup -- issuing contracts, requesting insurance and bonds, WCB notices, etc. Project Documentation -- using Timberline and Microsoft software to manage labour, materials, and equipment, cost coding, submittals, schedules, meeting minutes, change orders, etc. Subtrade/Supplier Management -- ability to manage construction subtrades and suppliers, and mitigate issues that may arise in the course of a project Client Interface -- attending meetings with project manager, architects, consultants, and clients to manage project issues and maintain positive working relationships Qualifications: Preferable Post-secondary, technical education (BCIT) or similar in a construction or industry-related program Industry Experience - 2-5 years minimum - must have Construction industry experience, preferable to have General Contractor experience but Trade Contractor experience would also be considered. Please detail your Construction experience in your application. Benefits Why Join Us: Competitive Pay - Salary commensurate with experience for this role - typical range is $65,000 - $85,000 Remote Work - we offer remote + flexible working arrangements for Project Coordinators with 3 Days in Office / 2 Days at Home Office Benefit Plan - strong benefit plan for you and your family that is above industry standard. Technology - we have a modern software set-up for construction including Procore, Site Docs, Smartsheet, Building Connected, Microsoft Teams. Annual Profit sharing / incentive - you share in the company's profitability. An annual percentage of profits are shared with the employees. Growth - Excellent candidates will have opportunity for growth within the company Culture - If you're looking for a company with a family dynamic where you can have opportunities to grow, be challenged and known by your co-workers, then come join us!