Anmore Customer Service - Customer Facing Job Listings

Senior Automotive Service Advisor63580338320131120

Workable

Senior Automotive Service Advisor

Morrey Auto Group is excited to expand with the addition of Morrey Volvo Cars Burnaby. The Morrey Auto Group is family owned and operated Automotive group that spans four brands and several locations and is a fixture in Greater Vancouver’s Automotive history. We are offering a position of a Full-time Service Advisor to join our growing Service Department. In this role you will provide exceptional customer service in the sales, advising, and guidance of maintenance, repairs, and additional Service & Parts needs of our clientele. This is an excellent opportunity for a motivated, adaptable, driven individual to work in a role that will shape the future of the Service & Parts Department as well as helping to form and uphold the Morrey employee culture. This is an opportunity to work in a family-owned dealer network that is synonymous with success in the Burnaby community. KEY RESPONSIBILITIES: Prompt and professional greeting of customers that come through our door Providing an exceptional customer experience to yield consistently strong customer satisfaction scores. Writing of service repair orders to resolve customer concerns, conducting the walk around process, reviewing vehicle history to identify servicing and repair Promote sales of appropriate servicing, parts, & accessories Effectively communicating with guests over the phone and in person Maximizing revenue per work order while maintaining customer Overseeing the service & repair process of one’s customer from beginning to end Translating customers’ repair problems into standard repair terminology while educating customers on maintenance and repair needs Requirements Qualifications and Experience Customer service oriented with a passion to build relationships with customers Detail-oriented in all aspects of the customer visit 4+ years Dealership Service experience a must (Volvo preferred) Excellent interpersonal communication and organizational skills Ability to translate standard repair and maintenance terminology to advise customers CDK experience preferred Volvo experience preferred Multi-language an asset Benefits WE OFFER: Strong compensation plan Competitive health plan Ongoing training and development support Opportunities for career advancement Diverse and inclusive culture

Burnaby, BC, Canada

Negotiable Salary

Automotive Service Advisor63580331315715121

Workable

Automotive Service Advisor

Morrey Nissan Infiniti of Burnaby is a member company of the Morrey Automotive Group, a family owned company. We are offering a position of a Full-time Automotive Service Advisor to join the Service Team at Morrey Nissan Infiniti of Burnaby. In this role you will provide exceptional customer service in the booking of service appointments, writing of repair orders to resolve customer vehicle concerns, recommending services and ensuring our customer’s vehicles are safely maintained to manufacturer specifications, and educating customers on servicing and repair needs while translating standard repair terminology into common terminology. We pride ourselves in building relationships with our customers. KEY RESPONSIBILITIES: Prompt and professional greeting of customers that come through our door Providing an exceptional customer experience to yield consistently strong customer satisfaction scores. Writing of service repair orders to resolve customer concerns, conducting the walk around process, reviewing vehicle history to identify servicing and repair Promote sales of appropriate servicing, parts, & accessories Effectively communicating with guests over the phone and in person Maximizing revenue per work order while maintaining customer Overseeing the service & repair process of one’s customer from beginning to end Translating customers’ repair problems into standard repair terminology while educating customers on maintenance and repair needs YOU ARE: Customer service oriented with a passion to build relationships with customers Detail-oriented in all aspects of the customer visit Has the desire to perform at the highest level in a high performing team Able to time manager your workload, deadlines, and fulfill the demands of the busiest Nissan Service Department in the Requirements Must have 2+ years of related experience Automotive experience preferred Forward facing customer service experience or sales experience Strong ability to multitask Able to work in a fast-paced environment Must have a valid driver’s license and clean drivers abstract Experience with DMS software (CDK preferred) Multi-language an asset Benefits Strong compensation plan Competitive health plan Ongoing training and development support Opportunities for career advancement Diverse and inclusive culture

Burnaby, BC, Canada

Negotiable Salary

Service Advisor (Product Support)63580330285313122

Workable

Service Advisor (Product Support)

BE Power Equipment is a leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries. Headquartered in Abbotsford, BC, our third generation, family-owned business is focused on designing quality products and delivering exceptional service. We are currently looking for Service Advisor to join our Technical Service team. The position will require a high level of customer service and mechanical aptitude with a ‘can do’ attitude to resolving challenges and overcome obstacles. Our ideal candidate will possess exceptional communication, ability to trouble shoot technical issues over the phone and self management skills and be able to build impeccable rapport with our service center community. Requirements What is the day in the life of a Technical Advisor Field incoming calls from end users and service centers, provide technical assistance, trouble shooting, and deal with warranty claims and replacements. Assist predominantly via phone or email. Examples of calls could be: start up procedures on our machines, trouble shooting possible issues, additional parts identification, dealer location, and service center location Identify new service center locations that could be added to our offering. Building relationships with our service centers to strengthen our partnerships with them Participate in Service Schools with our dealer and service center network as conducted Help create training bulletins and resources for self help guides and troubleshooting What we are looking for in a successful candidate: Preference given to candidates with experience in the Auto Industry/Agricultural Industry or the Tool Industry Have a technical aptitude and be mechanically inclined Have worked on motors, pumps and other power equipment products Preference to candidates that have worked in a service desk environment Be driven, self motivated and have a positive can-do attitude Have exceptional interpersonal, communication skills Have strong organizational and multitasking skills Be able to prioritize and self manage Be proficient with computer and excel skills to an intermediate level Benefits Why work at BE? Competitive salary commensurate with experience Group medical and dental benefits including Employee and family assistance program Company RRSP matching plan Flexible work hours and potential for hybrid work arrangement Healthy work life balance Employee discount program Training and development opportunities Modern, well-equipped work environment with excellent staff facilities Employee welcome package and other SWAG Excellent and collaborative team/work environment Team socials and engagement events in and outside of the office We thank all applicants; however, only those considered qualified will be contacted for an interview.

Abbotsford, BC, Canada

Negotiable Salary

Service Department Concierge63580326464515123

Workable

Service Department Concierge

The Morrey Auto Group requires a Service Department Receptionist & Greeter for our Service & Parts Department. We are looking for hard working, organized, and personable people that take pride in their work. This is an opportunity to be part of a strong, close-knit team and work alongside one of the busiest Service & Parts departments in the industry. We are looking for individuals to assist in greeting customers, helping customers check in for their appointments, take payments for invoices, assist with general inquiries and appointment booking, and assist with the Service department as needed. Responsibilities: Greet and assist customers entering the Service & Parts department Assist in customer check in and delivery process Take payments for Service & Parts invoicing and purchasing Answer and facilitate incoming phone calls Help answer and facilitate customer inquiries Scheduling customer appointments and performing follow up checks Assist all advisors and Service personnel to improve organization and efficiency Assist in other duties as assigned by department head Requirements Requirements Must have a valid Driver’s License Must have a clean Driver’s Abstract with at least one year clean record Previous dealership experience preferred Experience with CDK / 180 / Dealermine preferred Benefits The Morrey group prides itself on offering its employees the best protection and coverage available.

Burnaby, BC, Canada

Negotiable Salary

Customer Success Specialist63580326145283124

Workable

Customer Success Specialist

Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Key Responsibilities: Understand our customers' business needs and execute according to defined procedures and metrics. Build and nurture long-term relationships with customers and internal teams. Proactively identify and solve program exceptions. Respond to tickets promptly initiated by sellers, buyers.. Accurately diagnose issues and provide appropriate solutions. Ensure all tickets are processed and resolved within the specified timeframe. Keep detailed records and track the status of parcels to ensure issues are resolved completely. Provide regular reports to improve workflow and increase efficiency. Utilize Excel for data analysis and reporting as required. Demonstrate strong data analysis capability to interpret and act upon parcel event data. Requirements Candidates must have legal authorization to work in Canada. Graduate degree from a university or business school. Knowledge in Supply Chain Management or E-commerce Logistics is an added advantage. 1-2 years of relevant experience preferred; recent graduates are also welcome to apply. Fluent written and oral communication skills in both English and Mandarin. Strong customer service orientation. Excellent organizational and time management skills. Strong logical thinking ability; willingness to take the initiative to learn new knowledge and engage in data analytics work. Excellent command of spoken and written English. Good communication and interpersonal skills, with the ability to build strong working relationships. Ability to adapt to a fast-paced work environment. Drive for results; demonstrates urgency in achieving goals and persists despite obstacles. Good team player, maintaining a “we first” mindset instead of “I first.” Strong ability to adapt to changing business requirements. Benefits Work mode includes hybrid and remote options The hiring range for this position ranges from USD$50,000 - USD$55,000. Your actual level and salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted

Vancouver, BC, Canada

CA$50,000-55,000/year

Southpoint Annex Surrey Cobs Sales Assistant63393004667905125

Workable

Southpoint Annex Surrey Cobs Sales Assistant

Share in something more with a career at COBS Bread 2024 Top 50 Best Workplaces in Canada ™ by Great Place to Work BC bakeries only: must disclose salary range Our Role When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact. Your Role as Sales Assistant At COBS Bread, we celebrate fresh. Our Sales Assistants are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Assistant to share their enthusiasm for all things fluffy and sweet with our loyal customers. No experience necessary- just the right attitude and a willingness to learn. What Your Day Looks Like Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers Be responsible for merchandising product and executing marketing campaigns Work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking!) Requirements Why You Were Bread for This You are someone who takes pride in providing a great and personable experience for our customers You have a positive attitude and friendly demeanour You are reliable, self-motivated, and enjoys learning new skills You are a team player who is approachable and likes working with people Relevant retail experience and experience in handling cash, credit card and debit transactions is a strong asset Physical Requirements Continuous standing/ walking for all tasks Constant use of both hands Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level Benefits Perks & What You’ll Feel Good About A fun team work environment with flexible hours Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program. Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community. Complimentary products on us every shift And more, including benefits for all full time employees While we thank you for your interest, only those selected for interviews will be contacted. About COBS Bread With over 130 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service. COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Surrey, BC, Canada

Negotiable Salary

Host / Hostess / Guest Services Team - JOEY Shipyards63392996033921126

Workable

Host / Hostess / Guest Services Team - JOEY Shipyards

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams. At JOEY, we do not hire hosts and hostess, we hire leaders. The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant. As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations. Requirements Proven ability to make decisions and empower others. You are a natural leader. A passion for hospitality and creating world-class experiences A desire to learn and grow through personal and career development An entrepreneurial mindset. You see things from a new perspective Core Values You value honesty and humility. You have integrity and do what you say. You approach life with fearless determination and a sense of fun. You are creative, risk-taking, visionary and cutting edge. You choose to lead. You contribute to a strong culture and are committed to the team. You are passionate about quality and professionalism. You believe in unleashing the potential in others. Wage Range $18- $25/ hour This compensation is inclusive of the restaurant tip pool portion. Benefits This role is eligible for participation in our tip pool program, allowing you to boost your income. Competitive base compensation opportunity Flexible scheduling to accommodate your personal and family needs Ongoing mentorship to support personal and professional goals Fun, Team-driven and inclusive community Dynamic, fast-paced, and agile work environment World-class Culinary and Service training Compete through culinary and bar challenges Meal discounts Fitness membership discounts Recruiting & Referral bonus program incentives Your journey starts here. If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here. JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process. JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.

North Vancouver, BC, Canada

CA$18-25/hour