Typescript Developer (6-month Contract)

Reporting to the IT Manager, the Application Support Specialist  will conduct user training and provide change management support during any system implementation. Application Support Specialist will be the administrator for MS365 product suite, and business systems and act as the conduit between users and the Systems group.  They will interact with team leaders and team members in designing and implementing business systems and MS365 solutions and will be responsible for training new and existing users. DUTIES AND RESPONSIBILITIES The duties and responsibilities of Application Support Specialistare detailed below, but not limited to the following:   Develop and deliver new and existing company training requirements including product knowledge training Work with various departments on ensuring data is captured accurately and timely. Work collaboratively with all parts of the business to drive a data-driven culture that will help generate new business value across the organization MS365 Training  (SharePoint training, MS365 Training , other training as required) Responsible for development and administration of  SharePoint sites, user access, and permissions. Provide training  to support employee’s systems learning needs Collaborate with team members  to ensure smooth operations, security, and optimization of SharePoint & other MS Power Platforms environments within the organization. Troubleshooting, Business Applications Support, BI, Data, Analytics, database management and reporting   Process automation through MS365 Power Automate, create Workflows, Forms etc.  Develop and maintain training and best practice documentation Provide change management support during any system implementation Collaborate with key team members  to assess training needs and recommend/deliver learning solutions across the organization Work closely with various business units to gain a thorough understanding of operational/manufacturing processes and procedures to identify opportunities for improvement and ways of using technology and systems to reduce errors and improve overall productivity. Reviewing and participating in planning by providing input to support decision-making for business applications ( MES, CRM, ERP) Implementing application-related changes ( change management )  to the production application environment Monitoring production application environments and performance to identify and resolve incidents as they occur and fulfilment of service requests Research currently implemented applications specific to ALMAG to anticipate future upgrades, patches, and enhancements Collaborate with various teams to develop new application capabilities Collaborate with systems team to review business requirements for projects or ad hoc enhancements Collaborate with the team and the Manager of IT to develop and implement application enhancements Prepare reports and or metrics related to applications including but not limited to KPI related to – Application performance ,uptime, availability , errors, usage etc. Other related duties as assigned Requirements MINIMUM QUALIFICATIONS Education/Experience Post Secondary Degree or Diploma in a related Technology field/ Computer Science/Engineering or equivalent experience 5+ years of relevant experience, end user training, data analysis or data management, process improvement 5+ years of work experience with MS Power Platform (PowerBi, PowerApps,  Power Automate) 5+ years Database management Systems literate, preference given to those with manufacturing, CRM, ERP system, BI & Analytics applications experience and knowledge Experience maintaining master data & report management Ability to work with cross-functional teams Proven decision  making skills that engage and add value Technical Skills/Competence Proficiency in Microsoft Office365 Administration  ( SharePoint sites, MS workflows,  MS Forms , MS teams ) Skilled presenter and facilitator able to train-the-trainer and coach key team members Strong instructional design skills, with the ability to develop engaging training materials Strong interpersonal and teaching skills Strong organizational skills with the ability to manage multiple priorities simultaneously and maintain a very high attention to detail. Ability to adapt to changing priorities and processes Work independently to complete assigned tasks and projects with minimum supervision. Excellent verbal, written, and presentation skills. Able to engage with team members at all levels across the enterprise with succinctness and clarity of thought. Embrace new things, are open to different perspectives, and adapt quickly to an evolving environment Benefits We offer a full and competitive benefits package including: Profit sharing Health care spending account Education assistance program Health and dental Life AD&D Gym memberships

ABOUT POWER FACTORS Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.*   Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.   With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.   * Outside China and India  Requirements ABOUT THE ROLE We are seeking a senior cloud engineer to join the Power Factors Cloud Engineering & Operations team to ensure the cloud infrastructure is running properly, efficiently, and securely.  In this role, we are looking for someone who can instantly step into the team and be a senior contributor in our engineering and operational areas of our cloud team.  As a leading SaaS provider to the renewable energies industry, our applications must be secure, highly available, and scalable with our customers’ growing demands. Regarding the cloud infrastructure, Power Factors works with AWS, GCP, and Azure across its product portfolio.  The cloud team works to ensure all infrastructure is created and run in accordance with best practices to ensure cost governance, security, and high availability.  Within these cloud environments, Power Factors SaaS products are tested, deployed, and operated.  These products are both single tenant and multitenant and employ microservices architectures using a combination of open-source technologies and cloud-specific ones.  The Cloud Engineering & Operations team is responsible for the foundational resources and environments used by the rest of Power Factors – including networks, backups, infrastructure as code, and shared resources used across various development teams, such as Kubernetes clusters and monitoring tools. With these responsibilities, the cloud team often works closely with development, architecture, and information security teams to ensure the cloud environments run in a secure and efficient manner.  RESPONSIBILITIES: Collaborate with other teams for cross-functional projects in the cloud Evaluate new technology and champion for improvements to existing tools and processes Work with junior members of the team to mentor and teach Optimized Cost Management - Implement automated approach balancing cost vs performance Cloud Governance / Security standards - ensuring compliance across cloud environments Monitoring / Observability stack – Working thru Design and upgrades to ensure platform stability and resiliency. Continuous Learning and Innovation – Stay informed about latest trends and technology Collaborating with stakeholders, such as developers, engineers, managers, and customers, to ensure the cloud services are delivered effectively and efficiently. Work with development teams to ensure high availability and uptime of SaaS applications QUALIFICATIONS: We believe you enjoy working in a purpose-driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox: Bachelor’s degree in computer science, software engineering or equivalent experience will be considered Minimum 5 years of significant cloud experience with multiple cloud providers ideally including AWS, Azure, GCP Experience administrating multi-cloud, multi-account cloud environments Experience with Monitoring stack technologies Experience in Cloud FinOps administration and cost saving strategies for AWS, GCP, AZURE Strong communication and collaboration skills Expertise in cloud networking, security, compliance, and governance Desire to automate and code all cloud infrastructure, CICD pipelines and IAC Experience working with supporting microservices-based cloud applications utilizing open source software such as Kubernetes, Cassandra, Kafka, and PostgreSQL Benefits LIFE @ POWER FACTORS We are an agile software development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Dialectica Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace. We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.For more information, visit dialecticanet.io What You'll Do Manage and optimize our networks, servers, and technology tools to ensure peak performance and business continuity. Install, configure, and upgrade new hardware and software to support our company's needs. Quickly diagnose and resolve technical issues and outages to minimize downtime. Implement and enforce security protocols to proactively protect our systems from threats. Onboard new employees and manage user accounts and access permissions across our systems. Create and maintain an internal wiki with technical documentation, manuals, and IT policies. Handle data backup and archiving and document all IT processes. Drive continuous improvement by staying current with the latest advancements in IT administration. Requirements A minimum of 2-3 years of experience as a System IT Administrator, IT Helpdesk, or in a similar role. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Proven proficiency in Google Services Administration. Exceptional leadership, organizational, and time management skills. Excellent problem-solving abilities and a resourceful approach to challenges. Outstanding interpersonal and communication skills. Atlassian tool administration knowledge on JIRA and Confluence is a plus Professional certifications are a plus Based on values we are looking for someone with the following traits: Aiming to deliver unprecedented value Strong sense of caring for their teams, to provide guidance and support Act as culture and brand ambassadors for Dialectica Seeking support and guidance to achieve mastery and great quality results Having ownership of their responsibilities and not being afraid of getting things done Turning problems into opportunities Being open and honest with their team and themselves Constantly improving through self-learning and knowledge sharing Bilingual proficiency in English and French Benefits Competitive base salary with additional performance incentives Coverage under the company’s collective health insurance plan Learning and development opportunities (e.g. onboarding, Mini-MBA, on-the-job training, Udemy courses and many others!) Extra personal/flex days and paid volunteer days a year for your favorite cause Company sponsored team-bonding events Weekly health & wellness activities (e.g. basketball, football, yoga, running), gym discounts, healthy breakfast, snacks and beverages Entrepreneurial culture and amazing coworkers! About the Tech Team Technology powers everything we do at Dialectica – from communicating with clients and finding the most relevant expert profiles in just a few minutes to indexing and categorizing thousands of pieces of information every day. To do so, we are building our own proprietary web application that automates and optimizes the delivery of our market leading services. Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds. Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds. The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company’s other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position. Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Supercell, Scopely, Rovio, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers. We are looking for an ambitious, experienced, driven & solution orientated individual that thrives in a fast-paced, cutting-edge, technology-driven environment. You will be an integral part of our custom development and professional services team and collaborating with multiple teams to deliver solutions to our clients. Responsibilities: ●      Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi ●      Developing CI/CD pipelines for Cloud Deployments ●      Developing custom automation (Lambda Functions/ Azure functions) ●      Efficient with programming languages (Python, JavaScript, bash, powershell, C#) ●      Managing code repositories and performing peer code reviews ●      Ability to maintain the code hygiene and writing test cases for the solutions. ●      Mentoring and training implementation engineers ●      Assist with proof of concepts for strategic and enterprise customers ●      Work side-by-side with customers to design, build, and deploy complex integrations ●      Establish partnerships and strategic relationships with contacts at our biggest brands ●      Time management is critical and should be able to manage multiple tasks/projects simultaneously. ●      Analyze and audit existing Helpshift implementations for the purpose of making improvements ●      Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions ●      Work collaboratively with Account Manager, Customer Success Managers, Operations teams, and Sales to ensure customers’ overall success with the product ●      Occasional travel to client site or other offices (up to 25%) Requirements ●      You have a minimum of 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management ●      Proven experience translating ambiguous customer requirements into actionable technical solutions ●      You are proficient with any of: Python, Go, C#, Node.js, Powershell ●      You are proficient with deploying cloud solutions on AWS or Azure (preferred) ●      You are familiar with technical SaaS concepts such as SDKs, APIs and cloud computing ●      You are exceptionally organized and a project manager at heart ●      Understanding of Object-Oriented Programming concepts ●      You value performing tasks as efficiently as possible and you dislike seeing mistakes repeated ●      You have excellent communication skills and are comfortable leading meetings with customer executives and analysts alike ●      You are proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel ●      You are curious about complex systems and a natural problem solver ●      Build rapport with customers as a consultative seller ●      Visual Storytelling – Use visual narratives to share a lot of information in a short amount of time ●      Experience with Kubernetes and containerization technologies in cloud environments a plus ●      Working EST/PST hours Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Benefits Salary: 93,000 CAD (yearly gross) Full-time schedule, plus employee benefits, including health and dental care, when eligible. Partnerships with STM, Telus, and BIXI (among others). Employee Assistance Program. Please be advised that this position requires the successful applicants to be able to effectively communicate in English (both verbally and in writing). This is due to the position requiring constant communication with clients and team members out side of the province of Quebec Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move Privacy Notice By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. Role Information: EN Studio: Keywords Studios Location: Americas, Canada Area of Work: Business Development, Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

Solution SFT is looking for a Technology Infrastructure Architecture Consultant - Telecommunications In this position, you will be involved in a client project within the public sector in Quebec City Work will be conducted in hybrid mode: 2 days on-site per week Responsibilities Under the supervision of the Manager of Technological Evolution, the incumbent ensures that technological solutions comply with the guidelines related to information systems, business needs, and the Ministry's enterprise architecture in order to maintain an infrastructure that is relevant and aligned with business objectives. Specifically, the incumbent must, among other duties: Conduct analyses or develop new technological concepts supporting information systems and business needs, ensuring their alignment with current standards, guidelines, and the Ministry's enterprise architecture; Design and validate specific technological architectures, ensuring their consistency and integration with current standards and guidelines; Develop, document, and write various opinions, recommendations, and positions related to technological infrastructures, ensuring their integration by project teams; Write and update documentation for integrating new components into the existing technological infrastructure. Basic Requirements Hold a bachelor's degree (B.Sc.) in computer science, business administration with a specialization in organizational information systems, or another relevant discipline recognized by the Ministry of Education, or an equivalent qualification; Have 12 years of experience in IT within the last 15 years, including 10 years in telecommunications; Possess 8 years of experience as a technology infrastructure architecture consultant in telecommunications; Have completed, as a technology infrastructure architecture consultant in telecommunications, three mandates of over 220 person-days each within the last 6 years, in an environment comparable to the Ministry in terms of scale and complexity. Specific Requirements (optional or additional) Experience in telecommunications, telecommunications networks (LAN and WAN), and wireless communication technologies; Experience with network security products (firewalls) and security monitoring and alerting products; Experience with Avaya and Poly IP telephony products. If this description resonates with you and you believe you meet the requirements, contact us to discuss further. We look forward to meeting you! Requirements

Application/Software Architect – Level 3 Location: Ottawa, ON (Hybrid) Security Clearance: Level II – Secret Contract Type: Full-time contract (contingent on award) We are seeking an experienced Application/Software Architect to join our bid team for a major federal government project. The selected resource will lead architectural and technical efforts in the design, integration, and support of complex command-and-control (C4ISR) and ISTAR systems for defence operations. Note: This is a contingent opportunity as part of a formal government submission. You must meet all qualifications and be prepared to provide documentation and references for all education and experience requirements. Requirements Required Education A university degree in one of the following fields from a recognized Canadian post-secondary institution, or assessed as equivalent by a recognized Canadian credential assessment organization if obtained outside Canada: Network Software Computer Systems Electrical Required Experience All experience must be clearly documented with project descriptions, dates (month/year), and reference contacts. 1. Architectural Experience You must have at least 15 years of experience within the last 15 years in at least one of the following: System-of-systems architecture for C4ISR systems Gathering system requirements for complex systems Designing system-level architecture for command and control systems within a distributed platform environment Designing system-level architecture for command and control systems within a client/server environment Designing ISTAR system-level architecture for military C4ISR systems Defining and implementing data architecture for C4ISR systems or similar systems (e.g., emergency response, seaport/airport control, weather tracking systems) 2. Solution Analysis and Design You must have at least 15 years of experience within the last 15 years in at least one of the following: Designing or implementing command-and-control systems in a distributed platform Designing or implementing command-and-control systems in a client/server environment Designing or implementing military ISTAR systems Developing interoperability solutions using NATO STANAGs Designing system management tools or processes for C4ISR or ISTAR systems 3. System Integration and Testing You must have at least 15 years of experience within the last 15 years performing integration, verification, or validation of hardware and software components (COTS or custom-developed) in new or existing systems in at least one of the following: Command-and-control communication and information systems within a distributed platform environment; Command-and-control communication and information systems within a client/server environment; Working with Military ISTAR systems; Joint or allied C4ISR Interoperability and solutions using NATO Standardization Agreements; and/or Implementing system management tools for communication and information systems and/or ISTAR systems. 4. System Architecture Leadership You must have at least 10 years of experience within the last 15 years, including at least 2 years within the last 5 years, in: Acting as a Systems Architect for communication and information systems (hardware, software, and networks) OR Acting as a Systems Architect in areas such as cybersecurity, modeling, simulation, or ISTAR systems 5. Military System Experience You must have at least 5 years of experience within the last 8 years as a System Architect working on: Military command-and-control systems OR Military ISTAR systems 6. Technical Documentation You must have at least 5 years of experience within the last 5 years preparing: Technical concept documents System specifications Technical proposals in IT, IM, or engineering environments 7. Technical Leadership You must have at least 5 years of experience within the last 5 years performing at least three of the following: Communicating technical strategies or frameworks to management and technical teams Providing engineering direction for technical projects Advising senior leadership on complex technical issues Leading cross-functional teams for IT systems development Performing strategic, operational or tactical planning for projects or systems to meet corporate strategy.