Global Head of Customer Support

Who we are: At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader. The position: As a key player in our mission to deliver exceptional customer service, the Customer Relations Coordinator supports the Customer Relations Manager in resolving customer concerns with professionalism and empathy. From investigating service issues—particularly those involving property damage—to managing credit notes, gift cards, and social media feedback, this role ensures our customers feel heard and valued. With a focus on fair resolutions and clear communication, the Coordinator helps uphold Trail Appliances’ commitment to service excellence while protecting our brand and business interests. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide: Health & dental benefits Personal care days  Statutory holidays off  Employee & family assistance program  Staff incentives and rewards Employee discounts    What you’ll be doing: Investigate and resolve customer complaints—including property damage claims—with professionalism, empathy, and timely communication. Coordinate with internal departments to develop fair, effective solutions and maintain high customer satisfaction. Process credit notes, issue goodwill gift cards, and manage related documentation in line with company policies. Monitor and respond to customer feedback on social media and review platforms, ensuring our public presence reflects our service values. Support insurance claims and legal matters by gathering documentation, liaising with involved parties, and keeping accurate records. What you need to be successful: Excellent written and verbal communication skills. Proven experience in customer service, complaint resolution, or related roles. Strong problem-solving, critical thinking, and investigative abilities. Highly organized with attention to detail and the ability to manage multiple priorities. Proficient in Microsoft Office and CRM tools; experience with credit processing or social media engagement is an asset.    Availability: This is a full-time position and will require you to be available: Monday to Friday from 8:30am to 5:00pm Odd weekend or inventory work as required with appropriate notice We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

PRESTIGE ATTIC SOLUTION INC ADDITION OF INSULATION 16 TO 20 INCHES R50 ADDITION OF DEFLECTOR OPENING/CLOSING OF GABLE VENT INSTALLATION OF SEALANT INSPECTION/REPAIRS OF VENTILATION DUCT UNCLOGGING OF SOFFIT PEST-RESISTANT, FIRE-RESISTANT, FUNGICIDE INSULATION ADDITION OF SCREENING CELLULOSE INSULATION PINK INSULATION SOUNDPROOFING 1-YEAR TRANSFERABLE LABOR AND MATERIAL WARRANTY REMOVAL OF OLD INSULATION, CELLULOSE, ASBESTOS, VERMICULITE CONTACT ME PRIVATELY FOR MORE DETAILS. THANK YOU! WCB GST number certified company I also speak French. Thank you, please write me for any questions.

Tricycle Lane Ranches Ltd. (TLR) is hiring a Team Lead to support and lead the daily operations of our Operations Control Centre (OCC)—our security and monitoring hub for sites across Canada and the U.S. Based at our Calgary Corporate Office, this is a great opportunity for a detail-oriented, proactive, and people-focused individual who enjoys leading teams in a fast-paced, tech-driven environment. About Us: TLR is a 27-year-old Property Management and Land Acquisition company supporting its sister company, BURNCO Rock Products Ltd., a well-established, 113-year-old construction materials business. As our footprint grows, we’re building a strong team to match—and that’s where you come in. Key Responsibilities Team Leadership & Operations Lead and support the OCC team on a day-to-day basis to ensure consistent, professional operations Manage scheduling, delegate tasks, and support team development and performance Mentor and train new team members to help them grow their skills and confidence Work with OCC leadership to ensure compliance with internal security protocols and regulatory requirements Oversee package deliveries and ensure proper procedures are followed by the team Security & Risk Management Support and supervise CCTV, access control, and intrusion detection systems Help assess risks, update preventative plans (PMPs), and implement improvements Write and maintain Standard Operating Procedures (SOPs) and Emergency Response Procedures (ERPs) Assist in rolling out and maintaining security systems across North America Keep thorough records of incidents and ensure documentation is complete and accurate Facility & Incident Management Monitor external events like weather or news that could impact employee safety or site security Respond to and help manage security incidents, ensuring timely communication and reporting Supervise and guide the OCC team’s responses to incidents and emergencies Oversee the Building Automation System (BAS) for the Calgary Head Office (with the potential to expand to other locations) Reporting & Compliance Prepare weekly reports summarizing key security activities, incidents, and any follow-up actions Ensure the team is following protocols and meeting compliance requirements Work with other departments to resolve security concerns or process improvements Requirements What We're Looking For Minimum Qualifications: Must be a Canadian citizen or Permanent Resident legally eligible to work in Canada 2+ years of experience in security, control centre operations, or a similar field Prior experience leading a team or supervising staff is preferred Skills & Attributes: Strong leadership, coaching, and communication skills Organized and detail-oriented with excellent time management Strong problem-solving and decision-making abilities Proficiency with Microsoft Office (especially Excel, Word, and Outlook) Able to maintain professionalism and confidentiality in all situations Comfortable working under pressure and managing multiple tasks simultaneously Additional Requirements Successful completion of a background check (references, credential verification, and criminal record check). Benefits What You'll Get Competitive Compensation & Benefits Full-time, permanent role with consistent hours Competitive compensation with overtime as applicable Full health benefits package including medical, dental, vision, and life insurance Retirement Savings Plan - TLR matches up to 6% of base salary in the RRSP Plan Support for continuing education and development Access to our on-site Wellness Centre, including a fully equipped gym and a tranquility room (with optional recreational classes) A healthy, supportive, and safety-conscious workplace Apply Today! If you're a motivated team leader who’s passionate about operational excellence, security, and growing a team, this could be the perfect fit. We’re accepting applications until August 15, 2025 — apply now and grow your career with us at TLR!

Looking for mid level and advanced level framer immediately for work on custom residential homes in Aspen area in central Calgary

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. At Blackline Safety, we protect people from daily hazards and help to get them home safely by offering 24/7 emergency response. We are seeking multi-lingual, resilient, and focused professionals to be part of our Safety Operations Centre at Blackline Safety, a company that values hard work, dedication, and development. What will you do? Monitor the safety of our customers' personnel Manage emergency alerts and follow escalation protocols professionally, with efficiency Respond to emergency situations with calm and confidence Provide basic troubleshooting and technical support when an alert is triggered Monitor weather and road conditions where customers are working alone to keep them informed of potential issues Provide excellent customer service Maintain records and prepare reports What we need from you: Fluency in written and spoken English, required Fluency in French is required Fluency in other languages is an asset The ability to maintain a high and consistent volume of calls The ability to remain calm in time-sensitive and stressful situations The ability to think critically, receive limited information and make decisions based on training Proficiency with computers, web-based programs and the ability to use multiple monitors at once The ability to work independently with limited supervision Strong attention to detail Previous experience in customer support and/or customer service or dispatch environment is an asset Position Overview Full-time salaried position: compensation to match your experience and talent. Rapidly growing tech company expanding globally. Extended Health and Dental benefits, along with a wellness program. Employee Family Assistance Program. Educational Assistance Program. Patent Program Company stock purchase plan with matching RSP contributions. About Blackline Safety Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit www.blacklinesafety.com Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions. Disclaimer: Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.

Experience in: I have worked as an assistant supervisor for medium/large volume builder as well as QC for medium/large volume builder Demolition and rebuilding of decks and fences Roofing labour and shingling Some concrete and rebar flat work prep I would greatly appreciate any assistance or leads you may have. Thank you for your time and consideration.