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Project Coordinator - Customer Experience Canada
We are looking to add to our expanding operations team. AmpThink provides a wide range of services to the most impressive venues around the world, which calls for a wide range of skills and personalities. The ideal candidate will be comfortable working within a collaborative team of engineers and creatives alike. Theprimary focus is keeping our projects on track and organized from an operations perspective. This role's main function is to support our sales, operations and engineering teams from project kick-off to completion. This includes but is not limited to: Procure products or services in support of our needs on or off site Ensure products or services are delivered on time Keep an active dialogue with stakeholders on the status of jobs and purchases Ensure all expenses are allocated to the project appropriately Provide reporting from our accounting system as needed Ensure all pertinent documents are stored appropriately Track project milestones to support procurement and invoicing Invoice for products delivered or services rendered Manage your own time effectively and allocate it to the appropriate project Job Requirements: A detail oriented personality with strong problem-solving skills The ability to think critically The ability to operate in a fast-paced, collaborative, team oriented environment An interest in developing, refining, and implementing quality business processes The ability to build and maintain strong relationships inside and outside the organization Excellent communication and organizational skills Experience with Microsoft 365 The ideal candidate will possess: A working knowledge of basic accounting functions Prior experience as a project coordinator is a plus Familiarity with IT infrastructure is a plus CX Agents are expected to: Ensure jobs are accurately captured and tracked through each phase of engagement using the company's ERP system. Ensure required raw materials are on-hand in time to meet committed production schedules. Efficiently schedule work through all phases of delivery, design, procurement, fabrication, assembly, and QC. Proactively communicate lead times and delivery dates to our customers, reviewing documents such as production schedules, work orders, and staffing to determine personnel or materials requirements to achieve production targets. Collaborate with co-workers, vendors, and/or customers to coordinate production or shipping activities, resolve complaints, and/or eliminate delays. Coordinate shipping and logistics with external parties and customers. Support Internal Sales team by taking an active role in calls and/or meetings, recording meeting notes and tracking sales milestones to completion. Maintain and drive CRM use and follow up within our sales team. Support External Clients by participating in calls and/or meetings, tracking project milestones to completion using project planning tools and provide outstanding customer service. Track project milestones using project planning tools, maintain current invoice schedule, as well as process daily invoicing for current orders. Reconcile inventory at project conclusion, produce job cost reports, support coordination of staging and shipping. Proactively build and maintain a strong working knowledge of assigned accounts and strategic OEM and manufacturers products and services. Develop in-depth knowledge and use of reseller tools, processes, and partner facing applications to build and validate technical configurations. Proactively provide detailed quotes and order management reports to key stakeholders. Develop regular, detailed customer centric invoicing. Requirements A detail oriented personality with strong problem-solving skills The ability to operate in a fast-paced, collaborative, team oriented environment An interest in developing, refining, and implementing quality business processes The ability to build and maintain strong relationships inside and outside the organization Excellent communication and organization skills Capability to multi-task and adjust priorities in response to change Experience with Microsoft Office and specifically strong Microsoft Excel skills Understanding of WLAN products and key manufacturers a plus (Cisco, Aruba, etc.) The ideal candidate will: Possess prior experience tracking project tasks/milestones Possess a Bachelor’s degree or equivalent work experience Possess a working knowledge of basic accounting functions including purchasing, invoicing, receiving, etc. Possess prior experience working as an account manager, project coordinator or inside sales representative Possess prior experience working for a construction company or telecommunications resale company Benefits AmpThink offers benefits which include 3 weeks of paid leave per year, 8 paid holidays, health insurance (PPO) premium paid in full for employees, and a Simple IRA retirement savings plan which matches dollar for dollar up to 3% of employee's annual salary. Our AmpForce program allows employees to use 3 paid workdays to work for a charity or non-profit of their choosing. Our AmpThink gear program allows employees to select AmpThink logo gear each year. AmpThink employees also have access to optional, voluntary group benefits such as dental, life, disability, and financial planning.
Fort Erie, ON, Canada
Negotiable Salary
Workable
NSWOC-Certified Wound Care Nurse (Toronto and GTA)
The Care Company is seeking a compassionate and skilled NSWOC Wound Care Nurse to join our dedicated healthcare team. This role is ideal for a nurse who is passionate about delivering high-quality, client-centred care in the community while working with a boutique organization that values collaboration, flexibility, and a personalized approach to nursing. We understand the unique expertise that NSWOC-certified nurses bring, and we’re committed to providing the support, resources, and recognition you deserve. **Only apply if you are a Registered Nurse with the CNO and have an NSWOC certification** Responsibilities Deliver advanced clinical expertise in the assessment, planning, implementation, and evaluation of care for clients with wound, ostomy, and continence needs. Collaborate with families and the interdisciplinary care team to develop and maintain individualized care plans. Educate and support clients and caregivers on wound, ostomy, and continence management. Serve as a clinical resource and mentor for nursing colleagues within The Care Company. Maintain accurate documentation in compliance with professional and organizational standards. Contribute to quality improvement initiatives and best practices in client care. Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion. Requirements Registered and in good standing with the College of Nurses of Ontario (CNO). **Wound, Ostomy and Continence Education Program (WOC-EP) from NSWOCC** Preference will be given to candidates who have completed any of the following: (1) a master’s program in Advanced Wound Care (MScCH WPC) from UofT, or (2) a Master of Clinical Science (MCISc) in Wound Healing Program from Western University or (3) an education program with the International Interdisciplinary Wound Care Course (IIWCC) from UofT. RN diploma/degree from a recognized university or college. A moderate level of wound care or venipuncture knowledge and experience is an asset. Knowledge of community nursing is an asset. Demonstrate effective communication (written and verbal) and documentation skills. Demonstrate reliable attendance, punctuality, and availability for the role. A valid Ontario driver’s license (G License) and access to a reliable vehicle is an asset. Current CPR and First Aid certification, completed through a recognized training provider within the past 12 months. Valid WHMIS 2015 certification, issued or renewed within the past 12 months. Negative TB test (2-step or 1-step with prior documentation), completed within the past 12 months. Proof of full COVID-19 vaccination, or exemption in accordance with the Ontario Human Rights Code. Clear Criminal Record Check with Vulnerable Sector Screening, issued within the past 12 months. Must be able to communicate effectively in English, both orally and in writing, for documentation and communication with clients and care teams. Must be comfortable and capable of providing care to both male and female clients of varying ages and care needs. Benefits Why Join The Care Company? Boutique care environment – You’re not just a number in a massive organization; you’re a valued member of our team. Competitive compensation: $86.50/visit Flexible scheduling to support work-life balance. Ongoing education & professional development opportunities. Meaningful, person-centred work – Make a difference in the lives of clients and families every day. PPE provided 24/7 Nursing Oversight Employee Recognition Program Health and Wellness Program
Toronto, ON, Canada
CA$86/day
Workable
Registered Practical Nurse - HART Hub 0.5 FTE
Organization Overview Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being. DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well. At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education. It's an exciting time to be joining this organization. Durham Community Health Centre has been selected as the lead agency for the new Homeless Addiction Recovery Treatment (HART) Hub in the Durham region. This innovative hub will provide life-changing services for individuals struggling with addiction and mental health challenges, helping them regain stability and rebuild their futures. The Hart Hub is a 24/7 operation, providing continuous support to the community. Position Overview Working as a part of the interprofessional care team, the Registered Practical Nurse (HART Hub) will deliver comprehensive care to DCHC clients, utilizing an understanding of the social determinants of health. The RPN will prioritize the health needs of DCHC’s priority populations, with a primary focus on delivering client-centered care and addiction-focused health services to individuals experiencing homelessness and/or substance use challenges in the community. The RPN will engage both internally and externally to assess population health needs and enhance well-being through targeted assessment, treatment, and prevention strategies aimed at reducing health inequities. Employment Status: Permanent Part-time (0.5 FTE) - 1 Position Position Status: This is a Bargaining Unit position. All terms and conditions of the collective bargaining agreement apply. Hours of Work Schedule: 17.5 hours per week, evenings and weekends may be required. Salary Range: Annualized salary range of $24,230.00 - $28,403.00 (prorated based on FTE) commensurate on skills and experience and plus Group Benefits & HOOPP Hiring Manager: Director, Hart Hub Primary Location: Community-based and across various Agency locations within Durham Region Key Responsibilities Provide client-centered primary care in a non-judgmental manner, involving clients as partners in their care, recognizing the social determinants of health and associated health risks, and taking the stance of a health advocate. Actively participate, seek, and provide consultation within an inter-professional model of care. Perform clinical assessments and health information gathering for clients with complex needs. Provide nursing services that address the biopsychosocial needs of clients, including those with multiple comorbid health conditions, mental health diagnoses, and/or concurrent disorders involving substance use/abuse. Prioritize client-centered care for DCHC’s priority populations, including the homeless population and individuals recovering from addiction. Perform intake assessment activities for new clients and provide direct access to primary care. Contribute to providing more accessible, targeted services to DCHC clients through direct service, referrals, and navigation. Complete timely and accurate medical records of client encounters, documentation, and third party correspondence using DCHC’s Electronic Medical Record (EMR) system. Support client safety through evidence-based practices and adherence to policies and standards, including communication and teamwork, infection prevention and control, safe medication practices, safe use of equipment and facilities, and risk reporting. Contribute to activities related to the development, implementation, and evaluation of medical directives, policies and procedures, best practices, and protocols. Adhere to and promote evidence-based practices and standards of best practice in keeping with DCHC clinic operational guidelines. Actively participate in case conferences when required. Participate in chart audits, development, and implementation of Quality Improvement Plans (QIP), and accreditation activities with the Canadian Centre for Accreditation (CCA). Demonstrate active participation in the CNO Quality Assurance (QA) Program to ensure the maintenance of continuing competence to practice and with DCHC’s performance management requirements. Participate in agency training activities and meetings as requested. Provide clinical supervision and training for nursing students when applicable. Ensure client care and caseload are managed to achieve the goals of DCHC’s Multi-Sector Service Accountability Agreement (MSAA). Key Qualifications Practical Nursing Diploma Current registration with the College of Nurses of Ontario (CNO). Membership in the Registered Practical Nurses Association of Ontario is an asset. Experience providing care to individuals facing homelessness, substance use, or complex health and social challenges. Phlebotomy certification is an asset. Minimum of two years of experience working as a primary care RPN with clients with complex needs preferred. Experience in a Community Health Centre (CHC) setting or other community health practice, preferred. Experience working with communities and individuals facing barriers to accessing healthcare services preferred. Excellent problem-solving, organizational, and interpersonal skills, with the ability to work effectively and respectfully in a collaborative, inter-professional team environment. Ability to communicate with clients in an easily understandable manner, practicing active listening to understand client needs and coaching clients as collaborative partners in their healthcare. Excellent written communication skills, including report writing for a clinical setting. • Basic CPR certification required. Experience using Electronic Medical Records (EMRs) and the Ontario Telemedicine Network (OTN). Proficiency with Microsoft Office applications (e.g., Word) is an asset. Competency in facilitating client group activities. Valid current vulnerable sector police check required upon hire. Valid Ontario Driver's License and access to a vehicle. Flexibility to work or drive to meetings at any of DCHC’s clinical locations in our service area, including mobile clinic sites, as required. Ability to work a flexible schedule with at least one evening per week. Key Attributes includes: Demonstrated Minimum Attributes core to the Agency: Service-oriented, Initiative, Results-oriented, Flexible/Adaptable, Collaborative, Effective Communication Skills, Team Player, Ability to manage risk within one’s responsibility & accountability, Ability to take Accountability. In addition, the following are the role-specific attributes: Conceptual thinker; Efficient, Alliance builder, Creative & Innovative Thinker, Analytical/Systematic, Empathic Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground). Application Process While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration. All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly. All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening). Please be advised that AI Technology is used during the screening process of applications. All final hiring decisions are made by our recruitment team Durham Community Health Centre is committed to complying with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA),the provisions ofthe Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodations, please contact Human Resources at 905-723-0036, or by email to recruiting@durhamchc.ca. Durham Community Health Centre, and staff are dedicated to creating an inclusive environment that welcomes diversity
Durham, ON N0G 1R0, Canada
CA$24,230-28,403/year
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