Ramp Captain – Valet Services

English version will follow Ramp Captain – Valet Services Start Date: Immediately Location : Montreal  Schedule: Monday to Wednesday, 20 to 30h/week, (rotating shifts mandatory) Eminent Valet is looking for a motivated and committed Ramp Captain to join our renowned team. As a leader in the Canadian valet industry, we have built a solid reputation for outstanding customer service. We are proud to be one of the largest valet service providers in the country. Our operations span several major Canadian cities, consistently setting standards for quality, reliability, and professionalism. By joining Eminent Valet, you become part of a dynamic organization that values dedication, integrity, and service excellence. What We Offer Competitive hourly rate: $20.00 Tools for success: ongoing training and management support Opportunities for professional growth Company retreats twice a year Professional and collaborative work environment Key Responsibilities: Operational Supervision Supervise valet attendants to ensure smooth and professional service Manage vehicle traffic and prevent congestion Conduct equipment checks at the beginning and end of each shift Ensure efficient and secure procedures Customer Experience & Service Excellence Provide a warm and professional welcome to customers Ensure the safety of vehicles and personal belongings Handle customer concerns promptly Maintain impeccable conduct and appearance Team Leadership & Training Assign roles and responsibilities for optimal efficiency Train new valet attendants according to company standards Enforce punctuality, uniform, and presentation standards Provide constructive feedback and support HR processes Compliance & Safety Enforce company safety protocols Maintain confidentiality and professionalism in all interactions Follow vehicle handling and security procedures Respond quickly in emergencies and suspend operations if necessary English Ramp Captain – Valet Services Start Date: Immediately Location : Montreal Schedule: Monday–Wednesday, 20h- 30h/week (rotating shifts it's a must) Eminent Valet is actively seeking a dedicated and motivated Ramp Captain to become an integral part of our respected and accomplished team. As a leading name in Canada’s valet service industry, Eminent Valet has built a reputation for delivering top-tier customer service. We are proud to be among the largest valet providers in the country. Our operations extend across major cities throughout Canada, consistently setting the bar for quality, reliability, and professionalism. Joining Eminent Valet means becoming part of a dynamic organization that values dedication, integrity, and a passion for exceptional service. What We Offer Competitive compensation: $20.00 per hour Tools for success: ongoing training and strong management support Opportunities for career advancement Semi-annual company retreats A collaborative and professional work environment Key Responsibilities Operational Oversight Lead valet attendants to ensure efficient, professional service Manage vehicle flow and prevent congestion in valet zones Perform equipment checks at the start and end of each shift Ensure secure and streamlined valet procedures Guest Experience & Service Excellences Deliver a warm, courteous welcome to all guess Ensure the secure handling of vehicles and guest belongings Address and escalate guest concerns as needed Maintain polished, professional conduct and appearance Team Leadership & Training Delegate roles and responsibilities for maximum efficiency Train new attendants using company standards Uphold punctuality, uniform, and grooming expectations Offer performance feedback and support HR processes Compliance & Safety Enforce company safety protocols during valet operations Maintain guest confidentiality and professionalism Follow all vehicle handling and security guidelines Respond swiftly to emergency situations, halting operations when necessary Requirements Requirements: Valid driver’s license with a clean driving record The candidate must be 23 years of age or older for insurance purposes. Bilingualism (French-English) is mandatory to ensure smooth communication with customers and the team. Strong communication and leadership skills Ability to work in a fast-paced and demanding environment Good physical condition, capable of standing for long periods Requirements : Valid driver’s license with a clean record the candidate must be 23 years of age or older for insurance purposes. Bilingualism (French-English) is mandatory to ensure smooth communication with customers and the team. Strong leadership and communication abilities Comfortable working in a high-paced, dynamic setting Physically able to stand for extended periods