Client Service Advisor

Exciting Opportunity: Join Our Growing Team at Tommy Guns Burlington! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate Reception + Retail Associates who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Work Term: Part-time and Full-time Location: Appleby Village Headon Forest Wage: $17 - $19 per hour Benefits Clean, safe, positive work environment Fun, busy & friendly environment and positive company culture Growth & career advancement Staff discount Amazing clientele Requirements Amazing customer service skills Excellent written & verbal communication skills— must be able to answer emails & phone calls, manage service queue and support your team Ability to thrive in a fast-paced environment Exceptional time-management, with the ability to multitask and prioritize Familiarity with visual merchandising and product inventory an asset Experience in a salon, barbershop or spa is a bonus Outgoing & fun personality Who we are Our Chicago-style barber shops combine timeless style with sleek modern amenities. We need passionate reception + retail associates who make sure clients have the high-quality Tommy Gun’s experience they know and love, as soon as they step through the door. Our commitment to an unparalleled Tommy Gun’s experience doesn’t stop with our customers—we want you to love where you work. When our team is happy, everybody’s happy. We’re on the lookout for people who are not only skilled, but who are also a good fit for our culture. Because work should be a place where you can be yourself, and even have a little fun! Locally Owned and Operated ~ Apply today!

Location: Downtown Toronto Contact via WhatsApp only: 647-657-0195 Please DO NOT call. WhatsApp messages only. We’re on the lookout for a reliable, friendly, and enthusiastic team member to join our growing vape shop! This is a hybrid role combining cashier duties and customer-facing sales responsibilities. If you're someone who enjoys helping people, stays organized, and thrives in a retail environment — we want to hear from you! Your Responsibilities: Greet and assist customers with purchases and product inquiries Operate the POS system efficiently for sales, returns, and age verifications Provide helpful, knowledgeable recommendations based on customer needs Maintain a clean and organized shop environment, including restocking and displays Keep up-to-date with new vaping products and trends Monitor inventory and communicate low-stock items Build friendly rapport with returning customers and create a welcoming vibe Ensure all transactions follow legal and health regulations ✅ What We’re Looking For: 21+ years of age (must comply with vaping product regulations) Retail/customer service experience (preferred but not mandatory) Outgoing, friendly, and approachable personality EXPERIENCE WORKING IN A VAPE STORE NEEDED (OR QUICK TO LEARN) Dependable, punctual, and detail-oriented Strong communication skills and a customer-first attitude Shift Availability: Availability needed - 7 days a week between - 7am -3 am Think you're a good fit? Send us a WhatsApp message at 647-657-0195 with your name, availability, and any relevant experience. We're excited to meet our next awesome team member!

Customer Care Specialist Part Time, Contract Toronto, ON (Homebased) Compensation: $19.50/hr Reports to: Lead, Customer Experience Direct Reports: No Join us in our mission to change what it is to be blind in Canada.   Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today. We're looking for a mission-driven Customer Care Specialist who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination. Your Impact at CNIB Independently assist customers, in a timely and accurate fashion, with telephone and email with inquiries, through inbound and outbound channels. Maintain an up-to-date awareness of CNIB and partner services, policies and procedures. Interact with multiple systems simultaneously. Able to de-escalate callers who may be emotional or navigate uncertain situations. Resolve or escalate problems, handle conflict, and make effective decisions under pressure. Openly receives and implements feedback to demonstrate growth in the position. Contributes to team KPI targets, including call and email quality scores. Maintains data integrity, privacy, productivity and quality standards. Use consultative skills, empathy and active listening to effectively understand and support caller queries. Identify and resolve problems and make effective decisions to handle conflict. Provide high quality customer services by offering meaningful support inclusive of: Assisting callers who are navigating sight loss by introducing them to Vision Loss Rehabilitation Canada’s programs and services. Informing callers of the diverse range of CNIB services and programs ensuring to promote awareness of community services. Assisting callers with CNIB SmartLife products, sales, returns and investigating shipping concerns. Engaging with our generous Donors by providing information on various ways to donate, information on fundraising events and processing donations. Assisting CELA patrons with accessible library services. Requirements Who you are: Education and Certifications College Diploma or University degree preferred   Experience and Qualifications Minimum 2 years in the relevant customer service field. Able to perform all job duties fluently in English; Able to complete all duties fluently in French would be an asset. Experience in developing relationships with customers. Excellent interpersonal skills and positive attitude. Detail oriented with excellent time management and organization skills Professional written and verbal communication skills. Ability to multitask between high volumes of inquiries from varying channels in an efficient manner. Proficiency with Microsoft Office applications and online resources Demonstrate knowledge and understanding of Salesforce or similar Client Relationship Management tools is an asset. Previous Contact Center, including inbound and outbound calling and emails Personal or professional experience relating to blindness and sight loss Personal or professional experience working with assistive technology and/or accessible environments. Personal or professional experience relating to blindness and sight loss is considered an asset. Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.   Benefits Perks We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including: Flexible and hybrid working arrangements and schedules.  Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives. Enticing internal employee referral program. Be Part of Our Mission If this sounds like the role for you, please visit our website to submit an application.  Closing date: August 6, 2025. Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant. Working Together for Change Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+. CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. Learn more about our mission here.

Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Key Responsibilities: Understand our customers' business needs and execute according to defined procedures and metrics. Build and nurture long-term relationships with customers and internal teams. Proactively identify and solve program exceptions. Respond to tickets promptly initiated by sellers, buyers.. Accurately diagnose issues and provide appropriate solutions. Ensure all tickets are processed and resolved within the specified timeframe. Keep detailed records and track the status of parcels to ensure issues are resolved completely. Provide regular reports to improve workflow and increase efficiency. Utilize Excel for data analysis and reporting as required. Demonstrate strong data analysis capability to interpret and act upon parcel event data. Requirements Candidates must have legal authorization to work in Canada. Graduate degree from a university or business school. Knowledge in Supply Chain Management or E-commerce Logistics is an added advantage. 1-2 years of relevant experience preferred; recent graduates are also welcome to apply. Fluent written and oral communication skills in both English and Mandarin. Strong customer service orientation. Excellent organizational and time management skills. Strong logical thinking ability; willingness to take the initiative to learn new knowledge and engage in data analytics work. Excellent command of spoken and written English. Good communication and interpersonal skills, with the ability to build strong working relationships. Ability to adapt to a fast-paced work environment. Drive for results; demonstrates urgency in achieving goals and persists despite obstacles. Good team player, maintaining a “we first” mindset instead of “I first.” Strong ability to adapt to changing business requirements. Benefits Work mode includes hybrid and remote options The hiring range for this position ranges from USD$50,000 - USD$55,000. Your actual level and salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted

Sama is a B2B platform that enables employers to provide hyper-tailored development through unlimited professional coaching—right from a user-friendly app (sama.io). Come join our amazing team working to elevate the corporate environment by allowing employees to be their best productive selves.  We’re building the future of work!  Ready to be a part of a team of highly motivated individuals who think like owners and are on a mission to consistently deliver amazing experiences? Read on. Your mission, should you choose to accept it: Driving success and retention: With a consultative approach, you are instrumental in helping our clients achieve their goals, maximize their ROI with our platform, and ensure every interaction leaves them delighted and empowered. You are able to communicate strategic impact with executives and all levels of the client’s organization. Building relationships: Your knack for building rapport will be put to the test as you become the go-to contact for our valued clients, fostering strong, long-lasting partnerships.  Innovation and growth: You identify upsell opportunities and collaborate closely with our sales team to drive revenue and expand our reach. You will participate in product development to increase client impact. What you'll be doing: Become the go-to point of contact and advisor for your clients. Advise clients on their people development strategy to meet business objectives Onboard new customers by facilitating demos and training around the product. Actively monitor customer engagement. Regularly review data and analysis with clients to identify strategies to optimize engagement and meet their business goals. Create and lead quarterly and annual business strategy reviews with each client. Unlock upsell opportunities to optimize impact for the client. Collaborate and share customer insights cross-functionally with Marketing, Product and Sales to drive growth. Requirements What you'll need to succeed:  A minimum of 3 years’ experience in Management Consulting, HR, or Customer Success roles. Experience developing relationships with multiple stakeholders within clients. Strong business acumen and fluency in business jargon. Experience as a freelancer or working in a start-up. Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability. Spot opportunities for growth and development in accounts. Strong ability to set, meet, and exceed KPIs and performance goals. Great judgment. Verbal and written fluency in English and French What people would say about you: You have an ​​entrepreneurial mindset and are autonomous You’re able to work in an environment with limited structure and processes You’re excited to tackle new challenges head-on You’re extremely curious New opportunities and potential challenges excite you You have a bias for action—you're a doer You’re open, trustworthy, and committed You’re a team player Benefits What you’ll get: €40,000-60,000 + commission + equity. (CAD $ 52,000-78,500) Remote work. Plenty of room for growth as our ambitious team grows too. Access to your professional coach via our app. Regular training and development.

Exciting Opportunity: Join our Team at Tommy Gun's Saskatoon! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of Shop Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Shop Manager (with experience in barbering/hairstyling) Work Term: Full-time Location: Blairmore - Saskatoon Wage: $20-$25 plus bonuses Benefits Clean, safe, and positive work environment Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture Opportunities for growth and career advancement Enjoy a staff discount on our large product selection Be a part of an amazing clientele who appreciate the Tommy Gun's experience Requirements to Thrive with Us:  Exceptional Customer Service Skills - can you go above and beyond for every guest, every time Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team  Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities Bring familiarity with visual merchandising and product inventory (an asset!)  Bonus points for experience in a salon, barbershop, or spa  Let your outgoing and fun personality shine through! Who We Are:  At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.   Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy. Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself. Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!