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Reporting & Compliance Analyst

CA$55,000-65,000/year

Nuovo Photography

Montreal, QC, Canada

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About Nuovo Artistic Photography Nuovo Artistic Photography is the premier destination for all things self-love. As a by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality. We are rapidly growing and are seeking a highly motivated individual to join our team, contribute to our success, and grow with us. The Opportunity Nuovo Artistic Photography is looking for a Reporting & Compliance Analyst who is passionate about ensuring the highest standards of client experience and operational integrity. This crucial role involves meticulously investigating incidents, identifying root causes, and contributing to solutions that enhance our processes and maintain compliance across all studio operations. You will be at the forefront of understanding guest experiences, transforming insights into actionable reports, and helping to shape our training initiatives. This position demands an exceptional investigative mindset, strong analytical capabilities, and a proactive approach to problem-solving. If you thrive in a dynamic environment, possess a keen eye for detail, and are ready to make a significant impact on our operational excellence and client satisfaction, this is the perfect opportunity to advance your career within a company dedicated to empowering individuals. What You'll Be Doing As a Reporting & Compliance Analyst, your core responsibilities will include: Incident Investigation & Analysis Performing in-depth analyses of guest studio visits based on incoming inquiries about alleged incidents (from Client Care, Studios, etc.). This includes a thorough review of studio recordings, as well as all internal and external communication featuring the guest. Compiling comprehensive incident reports based on investigation results, meticulously recording all observed patterns and tendencies. Solution Development & Contribution Finding and presenting effective solutions for both recurring operational issues and unique incidents to relevant stakeholders. Contributing to the development of training materials for studios and other departments, based on insights gained from incident analysis and compliance findings, and schedule virtual training. Requirements Who You Are You are a highly analytical, detail-oriented, and investigative individual with a strong commitment to fairness and continuous improvement. You are adept at uncovering facts, identifying underlying issues, and eager to contribute to a company's operational excellence and reputation. Required Skills and Qualifications: 1-2 years of experience in compliance, investigations, customer experience analysis, or a similar analytical role. A 2-year degree from an accredited university in Business Administration, Communications, or a related field, OR equivalent practical experience. Exceptional attention to detail and strong analytical and investigative skills. Excellent written and verbal communication skills, with the ability to convey complex information clearly, concisely, and impartially in reports and presentations. Proficiency with Google Sheets and a demonstrated ability to confidently navigate various software platforms for reviewing recordings and communications. Strong organizational and planning skills, with the ability to prioritize tasks, manage multiple investigations, and meet deadlines effectively. Ability to work both independently and collaboratively within cross-functional teams. Perfectly fluent in English. Fluency in French and/or Spanish is considered a notable asset. Preferred Skills and Qualifications: Previous experience in a role requiring detailed incident investigation or case management. Familiarity with CRM systems and communication platforms. Experience with data collection and analysis methods to identify trends and inform decision-making. A proven track record of identifying issues and contributing to process improvements or training initiatives. Benefits Why Join Us At Nuovo Artistic Photography, we believe in empowering our employees as much as we empower our clients. You'll find a dynamic and supportive work environment where your contributions are valued, and your growth is prioritized. Competitive salary: $55,000 - $65,000 annually. Comprehensive Group Benefits Package Accrued Paid Time Off Opportunities for internal growth and career progression. A dynamic and supportive work environment. The chance to be part of a company dedicated to empowering individuals and fostering self-love. Nuovo Artistic Photography is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We celebrate the unique backgrounds, talents, and experiences of our team members. #ZR #QAHQ

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Location
Montreal, QC, Canada
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Unlock your potential at Steritech – Where careers are built from within At Steritech, we cultivate a culture of continuous learning and professional development. We are proud to say that the majority of our leadership team began their journey with us as specialists. This reflects our strong belief in internal promotion and recognizing the potential in each of our team members. When you join Steritech, you’re not just taking a job – you’re stepping onto a career path offering growth and advancement opportunities at every level. We provide you with the tools, resources, and mentorship to help you succeed because your success is our success. Be part of a team committed to your development and helping you advance your career! Food Safety and Brand Standards Specialist Ready to apply your experience in hospitality, food service, or retail in a new and exciting way? Do you have a talent for training and coaching? Are you looking to grow your career within a leading, rapidly expanding organization? Come discover why so many of our team members recommend us to their friends! Who are we? Steritech Brand Standards is proud to be part of the Rentokil family of companies in North America. Steritech is the market leader in food safety, quality assurance, and customer experience management. We are proud to be a trusted partner for many globally recognized brands across diverse sectors including manufacturing, processing, retail, food service, and hospitality. We help our clients deliver the best possible service to THEIR customers—safest, healthiest, and most consistent. What do our Food Safety and Brand Standards Specialists do? Our Food Safety and Brand Standards Specialists help our clients in hospitality, food service, and grocery ensure compliance with brand standards, food quality, and friendly service for their customers. 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Highly flexible availability from Sunday to Saturday, allowing work-life balance Available to travel by car and/or plane up to 50% of the time Ability to lift 10 lbs to chest height, bend, kneel, squat, and reach overhead Excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organizational and time management skills Ability and desire to influence others tactfully and effectively Ability to provide clear and constructive feedback in a positive manner Thrive in an autonomous work environment Ability to organize and prioritize work based on urgency, efficiency, and other factors Valid driving record and commitment to safe driving practices Technical knowledge of food safety preferred MAPAQ, Afst, ServSafe, and/or CP-FS certifications are assets Must pass a pre-employment background check Must possess a valid driver’s license and pass a motor vehicle record check Starting salary of $46,000 with incentives and bonuses potentially exceeding $55,000 in the first year Benefits Why choose Rentokil Canada Corporation? A career at Rentokil Canada Corporation is exactly that—a professional trajectory full of opportunities. We are proud to be a world-class team that rewards high performance. We offer competitive pay on a biweekly basis, and many of our roles include performance-based incentives and rewards for exceptional customer experience. Below are details about some of the benefits offered by Rentokil Canada Corporation. All full-time colleagues are eligible for the following benefits, and most part-time colleagues are eligible for most benefits upon meeting certain conditions. Professional and Personal Growth Multiple pathways to advance your career Training and development programs available Tuition reimbursement benefits (for full-time colleagues) Health and Well-being Comprehensive benefits including medical, dental, vision, and life insurance with no waiting period (medical and dental fully employer-paid) Full-time colleagues are eligible to enroll immediately upon hire, with coverage starting on day one Savings and Retirement Competitive retirement savings plan with highly competitive employer contributions Employee discounts (including numerous offers such as mobile/cell phone services, and more) Work-Life Balance Vacation days and sick days Company-paid holidays and floating holidays A company mindset prioritizing health, safety, and flexibility We are looking for people who want to make a difference where our clients live and work. Is that you? Want to hear what colleagues have to say about being part of our team? Check out our parent company, Rentokil North America, on Glassdoor! Glassdoor - Rentokil North America Rentokil Canada Corporation is an equal opportunity employer and encourages applications from women, Indigenous peoples, persons with disabilities, and visible minorities. Rentokil Canada Corporation is committed to providing accommodations for candidates with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please let us know if you require accommodations at any stage of the recruitment process.
Montreal, QC, Canada
CA$46,000/year
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