Healthcare Security Officer

Paladin Security is Hiring a Healthcare Security Officer! About Paladin Security At Paladin Security, our mission is simple: Making the World a Safer and Friendlier Place — because we CARE. We hire the best and develop them into the industry’s most trusted leaders. If you're passionate about community safety, teamwork, and personal growth — we want to meet you! Position Overview We’re hiring full-time and casual Healthcare Security Officers at Dr. G.B. Cross Memorial Hospital. You’ll play a vital role in patient and staff safety while delivering exceptional service in a healthcare environment. Former Paladin Security employees are not eligible for rehire. Key responsibilities: Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site. Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities. Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas. Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations. Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures. Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally. Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns. Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved. Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards Requirements Clear Criminal Record Check (Letter of Conduct) Clean Vulnerable Sector Check Standard First Aid & CPR – Level C (CSA-approved) Immunization records for MMR, Varicella, and 2-step TB skin test Valid G Class Driver’s License Fluent English (oral and written) High school diploma Must be at least 19 years of age Must be a current resident of the Clarenville area Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB) Applicants without these can complete Paladin's paid training with a 6-month commitment Nice-to-Have: Prior work in security, healthcare, law enforcement, or related fields Strong communication and problem-solving skills Proven ability to remain calm under pressure and during emergencies Benefits Competitive wages and benefits Free uniforms Paid vacation & sick time Dry cleaning/tailoring allowance Code of Conduct reimbursement Professional training and career advancement Inclusive and supportive workplace culture