Senior Structured Cabling Technician

About Dialectica Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace. We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.For more information, visit dialecticanet.io What You'll Do Manage and optimize our networks, servers, and technology tools to ensure peak performance and business continuity. Install, configure, and upgrade new hardware and software to support our company's needs. Quickly diagnose and resolve technical issues and outages to minimize downtime. Implement and enforce security protocols to proactively protect our systems from threats. Onboard new employees and manage user accounts and access permissions across our systems. Create and maintain an internal wiki with technical documentation, manuals, and IT policies. Handle data backup and archiving and document all IT processes. Drive continuous improvement by staying current with the latest advancements in IT administration. Requirements A minimum of 2-3 years of experience as a System IT Administrator, IT Helpdesk, or in a similar role. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Proven proficiency in Google Services Administration. Exceptional leadership, organizational, and time management skills. Excellent problem-solving abilities and a resourceful approach to challenges. Outstanding interpersonal and communication skills. Atlassian tool administration knowledge on JIRA and Confluence is a plus Professional certifications are a plus Based on values we are looking for someone with the following traits: Aiming to deliver unprecedented value Strong sense of caring for their teams, to provide guidance and support Act as culture and brand ambassadors for Dialectica Seeking support and guidance to achieve mastery and great quality results Having ownership of their responsibilities and not being afraid of getting things done Turning problems into opportunities Being open and honest with their team and themselves Constantly improving through self-learning and knowledge sharing Bilingual proficiency in English and French Benefits Competitive base salary with additional performance incentives Coverage under the company’s collective health insurance plan Learning and development opportunities (e.g. onboarding, Mini-MBA, on-the-job training, Udemy courses and many others!) Extra personal/flex days and paid volunteer days a year for your favorite cause Company sponsored team-bonding events Weekly health & wellness activities (e.g. basketball, football, yoga, running), gym discounts, healthy breakfast, snacks and beverages Entrepreneurial culture and amazing coworkers! About the Tech Team Technology powers everything we do at Dialectica – from communicating with clients and finding the most relevant expert profiles in just a few minutes to indexing and categorizing thousands of pieces of information every day. To do so, we are building our own proprietary web application that automates and optimizes the delivery of our market leading services. Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds. Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds. The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company’s other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position. Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Supercell, Scopely, Rovio, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers. We are looking for an ambitious, experienced, driven & solution orientated individual that thrives in a fast-paced, cutting-edge, technology-driven environment. You will be an integral part of our custom development and professional services team and collaborating with multiple teams to deliver solutions to our clients. Responsibilities: ●      Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi ●      Developing CI/CD pipelines for Cloud Deployments ●      Developing custom automation (Lambda Functions/ Azure functions) ●      Efficient with programming languages (Python, JavaScript, bash, powershell, C#) ●      Managing code repositories and performing peer code reviews ●      Ability to maintain the code hygiene and writing test cases for the solutions. ●      Mentoring and training implementation engineers ●      Assist with proof of concepts for strategic and enterprise customers ●      Work side-by-side with customers to design, build, and deploy complex integrations ●      Establish partnerships and strategic relationships with contacts at our biggest brands ●      Time management is critical and should be able to manage multiple tasks/projects simultaneously. ●      Analyze and audit existing Helpshift implementations for the purpose of making improvements ●      Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions ●      Work collaboratively with Account Manager, Customer Success Managers, Operations teams, and Sales to ensure customers’ overall success with the product ●      Occasional travel to client site or other offices (up to 25%) Requirements ●      You have a minimum of 3 years of SaaS experience in a specialization such as consulting services, technical pre-sales or technical project management ●      Proven experience translating ambiguous customer requirements into actionable technical solutions ●      You are proficient with any of: Python, Go, C#, Node.js, Powershell ●      You are proficient with deploying cloud solutions on AWS or Azure (preferred) ●      You are familiar with technical SaaS concepts such as SDKs, APIs and cloud computing ●      You are exceptionally organized and a project manager at heart ●      Understanding of Object-Oriented Programming concepts ●      You value performing tasks as efficiently as possible and you dislike seeing mistakes repeated ●      You have excellent communication skills and are comfortable leading meetings with customer executives and analysts alike ●      You are proficient in the entire G-Suite and can perform data analysis tasks including generating pivot tables and writing complex formulas in Sheets/Excel ●      You are curious about complex systems and a natural problem solver ●      Build rapport with customers as a consultative seller ●      Visual Storytelling – Use visual narratives to share a lot of information in a short amount of time ●      Experience with Kubernetes and containerization technologies in cloud environments a plus ●      Working EST/PST hours Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Benefits Salary: 93,000 CAD (yearly gross) Full-time schedule, plus employee benefits, including health and dental care, when eligible. Partnerships with STM, Telus, and BIXI (among others). Employee Assistance Program. Please be advised that this position requires the successful applicants to be able to effectively communicate in English (both verbally and in writing). This is due to the position requiring constant communication with clients and team members out side of the province of Quebec Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move Privacy Notice By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. Role Information: EN Studio: Keywords Studios Location: Americas, Canada Area of Work: Business Development, Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

We're hiring!!! We are looking for a Senior Software Engineer with deep expertise in React.js/React Native and a proven track record of technical leadership. This role goes beyond individual contribution - you'll drive architectural decisions, lead cross-team initiatives, and mentor our engineering team while maintaining hands-on involvement in our codebase. About Us Craver Solutions is a mobile app platform for the restaurant industry. We enable restaurants to engage their customers with custom-branded mobile apps tailored to their unique brands and aesthetics. With best-in-class features such as mobile ordering, payment, rewards, loyalty and more, we help them retain and grow their loyal customer base. We are working with local brands such as Stumptown Coffee, Rook and Go Get Em Tiger, as well as many other restaurants across North America. As we scale rapidly, we need a Senior Software Engineer who can manage technical aspects across multiple epics, interface with other teams, and provide the technical leadership necessary to take our platform to the next level. What you'll do Technical Leadership & Team Management Own all technical aspects for your software team while interfacing with other teams for cross-team efforts Scope epics from scratch with stakeholders and create epic-level acceptance criteria Step in for the team manager when needed, demonstrating comprehensive understanding of business and organizational context Lead team-wide initiatives with demonstrable understanding of business and customer impact Drive E2E ownership of all team technical deliverables and epics Strategic & Business Impact Contribute meaningfully to roadmapping through technical guidance, estimation, and identifying solutions Participate in quarterly planning meetings, offering valuable insights to inform strategic decisions Advocate for features and investments that drive the business forward Anticipate bottlenecks in growth plans and recommend improvements to support scaling efforts Technical Excellence & Architecture Design, build, and implement the most complex aspects of team efforts Make system and architecture decisions with scalability, reusability, and framework limitations in mind Apply advanced patterns including SOLID, DDD, Hexagonal Architecture, designing low-dependency architectures Perform just-in-time design appropriate to business needs, understanding one and two-way door decisions Drive significant improvements to Craver's codebase, infrastructure, or processes Testing & Test-Driven Development Champion test-driven development (TDD) practices, writing tests before implementation to drive design decisions Design and implement comprehensive testing strategies including unit, integration, contract and end-to-end testing Establish testing standards and best practices across the team, ensuring high code coverage and meaningful test scenarios Build maintainable test suites that serve as living documentation and enable confident refactoring Implement testing automation and CI/CD pipelines that catch issues early and maintain code quality Mentorship & Team Development Serve as a strong mentor and trusted resource for junior and intermediate engineers Challenge the team to continuous improvement, providing direction and pragmatic solutions Participate in hiring and review processes, contributing to building a high-performing team Create and maintain an environment of trust, transparency, and respect Operational Excellence Assume responsibility for the health and maintainability of platform areas Lead major product rollouts including development, deployment, experimentation, and analysis Jump proactively into incidents and implement solutions that minimize blast radius Review and improve RCAs ensuring systematic changes are implemented Maintain high engineering standards and ensure they're applied wisely Requirements Who you are Technical Expertise Technical expert with mastery of software engineering patterns, principles, and architectural approaches Expert in your stack (React/React Native) with ability to flex into other tools and systems Highly skilled in software design with deep understanding of distributed systems Sought-after code reviewer who maintains high standards for code quality and coverage Testing advocate with proven experience in TDD, automated testing frameworks (Jest, Vitest, Cypress), and building robust test architectures that scale Leadership & Collaboration Go-to individual for issues, problems, and questions on your team Proactive communicator who raises issues early and volunteers for solutions beyond your own team Effective conflict resolver who facilitates a positive working environment Models pragmatic development, understanding what's ideal vs. what's possible Mindset & Approach Operational mindset identifying opportunities for efficiency improvements Internalized Agile principles with ability to work incrementally under ambiguity Strong focus and effective work habits, handling distractions professionally Known for high-value decisions with strong judgment on prioritization Requirements 5+ years of professional software development experience Strong background in software engineering and computer science fundamentals Expertise in React/React Native and modern front-end architecture Experience with cloud platforms (AWS, GCP, or Azure) Proven track record of leading technical initiatives and mentoring engineers Excellence in communication both verbal and written What We Value We're looking for someone who: Comprehensively understands business context and dependencies for all team work Can bootstrap a whole team on a design trajectory Drives team delivery in an incremental and iterative manner Takes ownership of team and team member time Creates significant enhancements that reduce manual work Advocates for scalable approaches over quick fixes Benefits Working with us Close-knit team practicing empathy, compassion, and mutual support Remote-first, hybrid environment with Downtown Vancouver office Flexible hours - we value contribution and output Professional development support including training and conferences Generous benefits including prescription drug coverage, massage, and dental Stock option plan - participate in our success On-call rotation with strong operational support Compensation Range Base salary: $100,000 - $160,000  How to Apply Resume Tips: Share your experience leading technical initiatives and mentoring teams Highlight cross-team collaboration and business impact of your work Include examples of architectural decisions and their outcomes Share your Github and personal projects Focus on both technical excellence and leadership impacts 1-2 pages is plenty If you're excited about technical leadership, driving team excellence, and making a significant business impact through engineering, we want to hear from you - even if you don't check every box!

Headquartered in Ottawa, with additional design center locations in Waterloo and San Jose, Fidus is a global leader and dynamic high-tech design firm. Fidus specializes in leading-edge electronic product development. Our hardware, software, FPGA, and signal integrity teams innovate, design, and deliver next-generation products for clients in emerging technology markets. Fidus leads in system, hardware, and embedded software design, providing a technical advantage to our global clients, from tech giants to start-ups.  We work on leading edge technologies within High-Speed Communication, High Resolution Video, and High-Performance Computing. Established in 2001, Fidus successfully completed over 4,000 projects for over 400 customers by serving diverse clientele at such industries as Telecom/Datacom, Aerospace and Defence, Consumer, Semiconductors, Industrial/Automotive Controls, and Medical.  As a Premier Adaptive Computing Partner for AMD North America, Fidus leverages in-house expert knowledge and industry-leading tools to architect, design, and deliver cutting-edge solutions and solve some of the customers toughest design challenges. We have an exciting opening for a Senior PCB Layout Designer for our Ottawa or Kitchener Design Centres. We are looking for someone who is passionate about designing and working with new technologies, is driven to win and is excited to apply their creative skills.   If you want to be part of a creative team, you like to be challenged, you thrive on project diversity, you love to grow, change, and evolve, you enjoy a work environment that is built on openness, opportunity and career development and you think it is important to have fun while reaching your goals and exceeding customer expectations, then Fidus is the place for You! What’s in it for You? Working with a Proudly Tier 1 High-Tech Design House at a Rapidly Expanding Industry: Fidus is pleased to provide customers with full end-to-end development solutions or more selective targeted engagements. As a Premier Adaptive Computing Partner for AMD North America, Fidus has delivered more than 4,000 projects for 400+ clients, from Tier-1 multinationals to SMEs to start-ups. Fidus is headquartered in Ottawa with local design centers in Kitchener-Waterloo and San Jose. Fidus is involved in assessing and implementing the newest technologies, often before they are released to the market. Join an Evolving Company: Make your voice heard and create the change you want to see. Be a contributor on challenging projects, lead with your expertise influencing change and growth in our product and services roadmaps. Fidus is recognized for accelerating the product development cycle and optimizing system implementation for better cost, performance and power to our clients! Join During Rapid Growth Mode: Consistently exceeding targets and strong projections for years ahead, you’re joining at an exciting time in Fidus history. Recognized as a trusted design partner, Fidus is dedicated to meeting customer expectations and develop long-term relationships with clients built on integrity, quality and open communications. Work with Cutting Edge Technology: Fidus specializes in leading-edge electronic product development, including hardware, software, and FPGA/ASIC design/verification. Work on a variety of leading technologies, be part of a team that solves the hard problems that new technologies present. Our training, mentoring, and exposure to different types of projects allow Fidus engineers to become highly sought after experts, more quickly than in other environment. Exposure to various diverse industries and clients which means exciting new technologies. Generous Benefits Package and Company Culture: Featuring a full benefits package, healthy work/life balance, LTD & STD, generous PTO and a company emphasis placed on feeling welcome and at home; ensuring you are taken care of is of utmost importance to Fidus. What You’ll Need for the Position: At least 5 to 8 years' experience laying out dense, high-speed, digital and analog boards for various industries and products. You must have a proven track record for delivering high-quality designs. Extensive experience applying advanced electrical constraint sets using the Allegro Constraint Manager, or equivalent College technician diploma or equivalent IPC certification will be considered an asset Be detail driven and have a good understanding of how to produce zero-defect layouts Understand the fundamentals of high-speed circuit card design and routing Exhibit strong communication skills Interact well with customers and other employees Ramp-up quickly on new technologies and processes Contribute to a dynamic and friendly working environment. Layout of complex, multi-layer, high speed PCBs using Cadence Allegro PCB Design, Mentor Expedition/PADS or Altium. PCB layout design on different core material substrate, component placement, impedance matching and routing analysis Work closely with the mechanical and the signal integrity team during product development phases Generate fabrication drawings, assembly drawings and drill files Work closely with board houses to ensure compliance with DFA and DFM practices and lead DFM reviews, until closure to ensure the design is ready for high volume manufacturing Interface with board houses to resolve technical issues Research and implement new techniques and technologies to grow the PCB design skill-set, reduce PCB cost, and stay current on industry PCB design practices. Additional skills considered an Asset: Protel, Altium,Pcad; OrCAD Layout; Cadstar; Orcad CIS, Concept or DxDesigner (schematic capture tools; Autocad, Solidworks, Inventor (mechanical design tools) What You’ll Be Doing: Layout of complex, multi-layer, high speed PCBs using Cadence Allegro PCB Design, Mentor Expedition/PADS or Altium. PCB layout design on different core material substrate, component placement, impedance matching and routing analysis Work closely with the mechanical and the signal integrity team during product development phases Generate fabrication drawings, assembly drawings and drill files Work closely with board houses to ensure compliance with DFA and DFM practices and lead DFM reviews, until closure to ensure the design is ready for high volume manufacturing Interface with board houses to resolve technical issues Research and implement new techniques and technologies to grow the PCB design skill-set, reduce PCB cost, and stay current on industry PCB design practices. Fidus is committed to creating a diverse environment and is proud to be an equal opportunity employer.

*** Contract - this role is a maternity leave replacement*** Your team’s dynamic: As a Technical Writer, you will be part of the Unified Content Services team. Unified Content Services is dedicated to helping customers be self-sufficient and reducing calls to customer support. To ensure that our customers are successful, you will need to anticipate the questions that they will ask and create content that is accurate and easy to find. You will interact with all the levels of the organization, but more closely with developers, customer support, marketing, and training. This is a highly collaborative position that requires creativity and attention to detail. You will be given coaching and guidance to succeed at your work. Onboarding is provided with training about our products, as well as training on tools and processes used -- such as Kanban and DITA. Unified Content Services is a supportive group where innovation and ideas are welcomed and encouraged. We want you to be challenged and thrive! What your day will look like: Grasp complex technical concepts by experimenting with software and interviewing developers, sales engineers, and technical support teams Work with product groups to make our products easier to use, thereby reducing the need for extensive documentation Work as part of a team, writing in a common style, and work with content creators across the organization to develop and document content guidelines Gather and incorporate feedback from internal and external customers. Define, design, and create content (text, charts, graphics, videos) for both technical and non-technical audiences Create and maintain other learning aids such as technical illustrations More about you: Thrive in fast paced environment and comfortable making decisions Proven track record in communicating complex technical information to different types of audiences (beginners, intermediate, and advanced) through text, visuals, or video Ability to plan, prioritize, and deliver a variety of tasks with limited guidance and consistently of high quality Excellent interviewing skills and comfortable communicating with a variety of stakeholders and subject matter experts Excellent knowledge of technical writing methods, trends, and technologies, such as structured authoring, DITA, single sourcing, reuse, and so on Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Great if you have: Knowledge of oXygen or XML-based authoring tools Knowledge of video editing tools (Captivate, Camtasia, and so on) Portfolio of your work (text, visuals, and video) Bachelor’s degree in Technical Writing, Computer Sciences, Computer Engineering, or equivalent combination of education, training, and experience Let’s talk perks! Attractive compensation package Training Tuition Reimbursement Program Subsidized meals in our amazing Bistro (Les Cordons Bleus) Work-life balance with a flexible working schedule Free, unlimited coffee Private, free parking for all employees Onsite fitness facility with personal trainer Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Contract duration expected from 3 to 5 years. Expected start date between Q1 and Q3 2025. Hybrid role. Working hours are normally between 8 a.m. and 5 p.m., Monday to Friday (35 hours per week), but may be extended during certain projects. 1. Participate in the development, writing, and evolution of information security procedures, guidelines, and standards, 2. Participate in the evaluation, analysis, and approval of change requests related to system security components, 3. Collaborate in the implementation of the security architecture, 4. Participate in the integration of security solutions, 5. Perform security log analyses, 6. Participate in security incident response activities and vulnerability scanning activities, 7. Perform security patches and ensure follow-up for all systems, 8. Carry out the development and planning of network infrastructure vulnerability tests and ensure their follow-up, 9. Handle alerts generated by systems and ensure follow-up according to established procedures. Requirements Minimum of 5 years of professional experience in information technology, including 3 years in a cybersecurity role. Holder of one of the valid security certifications: CEH, OSCP, CISSP, CISM, CISA Possess a bachelor's degree (BAC) in information technology or equivalent. Recent professional experience (within the last 36 months) in a similar role with similar responsibilities. Professional level French (written and spoken). Ability to pass a background check. Ability to travel within the Quebec City area Requirements .