MaxPeopleHR
Director of Construction Operations - Major Projects
Hamilton, ON, Canada
About Our Client
Mattina Mechanical Ltd (MML) is a well-established full-service mechanical contractor that continues to grow year after year. They have built exceptional industry recognition delivering results for a variety of mechanical services including installation and maintenance for Institutional, Commercial, and Industrial construction projects as well as mid-high rise residential. Business units are divided between two distinct areas: Major Projects (primarily construction based) and Special Projects (primarily based on shorter duration type projects, renovations/retrofits, including service and maintenance).
Recognizing that their people are the key contributor to their success, becoming a member of the MML team offers several benefits, including professional growth and advancement opportunities.
About The Opportunity
The Director of Construction Operations - Major Projects will manage the execution of operations activities within the Major Projects department. This role involves managing project delivery, optimizing resource allocation, ensuring operational efficiency, and upholding high standards of quality and safety. The Director will work closely with the executive team to drive operational excellence and support the company’s strategic goals.
Key Responsibilities:
Operational Management
Oversee the day-to-day operations of construction projects, ensuring they are completed on time, within budget, and in compliance with all safety and quality standards.
Develop and implement operational strategies that improve efficiency and productivity across all construction phases.
Collaborate with senior management to align operational goals with company objectives.
Monitor the progress of multiple construction projects, ensuring that milestones and deadlines are met.
Coordinate with project managers to resolve any project-related issues, including scheduling conflicts, supply chain challenges, and workforce management.
Review and approve project schedules, budgets, and work plans, ensuring adherence to client specifications and contract terms.
Resource Allocation
Manage the allocation of resources, including labour, sub trades / consultants, equipment, and materials.
Optimize resource utilization to maximize efficiency and minimize costs.
Utilize advanced forecasting techniques to predict future operational needs and communicate these needs clearly to the Procurement team to ensure timely and cost-effective sourcing of goods and services
Forecast resource needs in collaboration with project managers and HR, ensuring that the right skill sets are available and proactively managing workforce shortages or excess.
Coordinate with the Technical Engineering Department to ensure all aspects of Labour Forecasting, Value Engineering, Prefabrication are achieved to meet the project targets.
Quality and Safety
Work closely with the Health and Safety Team to lead the development, implementation, and continuous improvement of the organization’s Health and Safety program, ensuring a safe working environment for all employees, contractors, and visitors.
Establish and enforce quality control procedures at every phase of the construction process, from pre-construction planning through project delivery and post-construction.
Team Leadership
Foster a collaborative and positive work environment, ensuring that the operations team has the necessary resources and training to perform effectively
Provide guidance and mentorship to project managers and other team members, fostering career growth and skill development.
Evaluate staff performance, conduct performance reviews, and recommend appropriate training and professional development programs.
Client Relations
Build and maintain strong relationships with key clients, subcontractors, suppliers, and other stakeholders to foster business growth, collaboration, and brand recognition.
Ensure that client expectations are met and exceeded by delivering high-quality work and providing proactive communication throughout the project lifecycle
Monitor and drive improvements in the company’s customer satisfaction rating, ensuring that customer feedback and satisfaction data are continuously collected, analyzed, and used to enhance service quality and operational performance.
Represent the company in contract negotiations, partnership discussions, and client meetings to ensure strong relationships and favorable outcomes that align with company goals.
Financial Management
Develop, manage and forecast the departmental budget, ensuring that resources (labour, material, and equipment) are allocated efficiently across projects, initiatives, and operational needs.
Work with the Finance team to prepare accurate financial forecasts, manage departmental spending, and ensure financial compliance with company policies.
Provide regular reports and analytics to Executive Team on budget performance, including variances and actionable recommendations for adjustments as needed.
Monitor expenses and track budget performance, identifying cost-saving opportunities without compromising safety, quality or operational effectiveness.
Continuous Improvement
Continuously evaluate and implement process improvement frameworks (e.g. Lean, Six Sigma) to streamline workflows, reduce waste, and optimize resource utilization, ensuring that operational processes are scalable and sustainable.
Foster a culture of innovation by encouraging the Operations team to propose new ideas, tools, and technologies that improve process, reduce costs, and increase customer satisfaction.
Lead efforts to integrate new systems, tools, and innovations that support the company's growth and competitive edge.
Monitor and evaluate the impact of continuous improvement initiatives on business outcomes and adjust strategies as needed to achieve optimal results.
Requirements
What We’re Looking for:
Bachelor’s degree in Mechanical Engineering, Construction Management, Business, or a related field.
Master’s or advanced degree is an asset.
Minimum of 10+ years of experience in construction operations management within the ICI and/or mid- to high-rise residential construction industry.
Minimum of 5+ years in a leadership role managing a team of direct reports.
Proven ability to lead and coordinate across departments such as Procurement, Engineering, Finance, and HR to achieve strategic operational goals.
Solid understanding and hands-on experience with mechanical building systems (e.g., HVAC, plumbing, piping, BAS) in a construction environment is required.
Direct responsibility for developing, managing, and reporting on departmental or organizational budgets exceeding $50 million annually.
Experience in driving transformational change in high-growth or restructuring environments is a strong asset.
Operational excellence certifications such as Lean Six Sigma (Green or Black Belt) or PMP in conjunction with senior operations experience are considered strong assets.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving skills, with the ability to analyze and resolve complex operational and financial challenges.
Proficient with Microsoft Office Suite or related software and other construction management tools
Driver’s License in good standing
Benefits
What Mattina Offers
45 years of economic stability with long-term career growth opportunities
Competitive compensation
Comprehensive benefits package through MERIT Ontario
Employer-matched RRSP contributions to support your financial future
Ongoing learning and professional development opportunities
Entrepreneurial, collaborative, and friendly culture where teamwork is valued
Fully insured and bonded organization, offering added peace of mind
Strong commitment to health and safety, supported by an exemplary WSIB record
ISO 9001 certification, ensuring the highest standards of quality and documentation across all projects
For consideration, please apply online. As part of our commitment to inclusivity, diversity, equity and accessibility, our goal is a workforce built on respect that reflects the communities we serve. We thank all applicants for their interest in MaxPeople but only those selected for an interview will be contacted.
We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honor accommodations at any part of the recruitment process and invite you to let us know how we can help.
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