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Delmar International Inc.
Mississauga, ON, Canada
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ShareMandate: We are seeking an experienced Cargo Wise Administrator to join our team, reporting to the Global Control Tower Manager. In this role, you will be responsible for the day-to-day administration and maintenance of our global operating system. Additionally, you will play a key role in supporting the implementation and rollout of the Cargo Wise platform across our international offices. Main Responsibilities: Global support and maintenance of CargoWise Conduct user training and maintain training materials Ongoing auditing of global system usage Assisting in the deployment of Cargo Wise in new areas and markets Requirements: Advanced knowledge of Cargo Wise One Knowledge of SQL Completion of CargoWise CCP Certification prior to starting the position Highly independent learner Strong background in with Cargo Wise Workflow and Documentation customization. Key Responsibilities: Support Respond to daily user support tickets Escalate critical issues to WiseTech as needed Communicate system issues to impacted users System Maintenance Configure and manage system settings, including registry and configuration files (companies, branches, etc.) Maintain user access and security: create/remove users, reset passwords, manage security groups Perform database and organizational maintenance, including audits Manage system files and workflows Develop and maintain workflows and dashboards Documents & Reports Maintain custom documents, document packs, and reports Training & Documentation Provide training to end users and superusers Deliver ongoing training on new features and processes Update and maintain system documentation in SharePoint Conduct regular job audits to ensure data integrity and compliance What We Offer: Equal opportunity employer Competitive compensation Comprehensive health and dental care Wellness Reimbursement Program
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85 Allison Crescent, Hamilton, ON L9B 1E4, Canada
