Complex Case Coordinator

ADAPTABLE ● DETERMINED ● ENTHUSIASTIC ● HANDS-ON ● STRATEGIC OVERVIEW A youth-based, non-profit charitable organization that is a leading provider of child and youth mental health services in Ontario, dedicated to enhancing the well-being of infants, children, youth, and their families. A great organization committed to delivering evidence-based, culturally competent, and family-centered care.  The vision of the organization is to provide responsive, compassionate services for children, youth and families to build better and more hopeful futures. They are the Lead Agency for infant, child and youth mental health and addictions services. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION The Supervisor, Clinical Services plays a pivotal role in overseeing and coordinating the delivery of high-quality clinical care within the organization. By implementing best practices and continually evaluating service delivery, the Supervisor helps to enhance the overall quality of care provided to patients, ensuring that the organization meets its commitment to excellence in services. The Pod Group is partnering with this organization to place a strong, determined, and strategic leader to fulfill the role of the Supervisor, Clinical Services. PRIORTIES Provide clinical supervision, consultation and training to therapists, group facilitators, and contracted staff to ensure exceptional clinical support services. Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management. Provide expertise on high-risk cases, including risk assessment and crisis intervention, as requested by staff. Monitor client intakes into the program to ensure every client has been provided with a high level of clinical service from the team. Determine the training and professional development needs of the team and develop/update program curriculum and tools for programs with team consultation. Support the implementation of the program’s strategic plans, direct and monitor clinical activities so that strategic goals and approved budgets are met. Ensure the clinical teams understanding of all clinical and administrative procedures and determine where the policies, procedures and protocols require updates or adjustments to ensure best practices are being adhered to. Respect the agency to maintain and strengthen collaborative relationships with community partners on various projects and initiatives as assigned. Facilitate and support scheduling, audits, performance management and quality monitoring of services. Maintain a high level of clinical competence, participate in professional/program development, clinical training opportunities and staff training. Stay informed about CRPO, OCSWSSW and other regulations and industry best practices through ongoing professional development. Other duties as assigned. Requirements TALENTS & EXPERTISE A Bachelor's degree in Social Work or a relevant field. A Master's degree is considered an asset. Minimum 2 years of experience in a supervisory or management role, with a strong ability to lead and motivate a team. Minimum of 3 years of hands-on clinical treatment experience in a relevant healthcare setting. Current Standard First Aid, CPR and CPI certificate. Registration with the OCSWSSW or the CRPO. Supervisory experience in a Not-for-profit, unionized environment is a strong asset. Proven ability to lead by example, engage and mentor staff, and guide teams toward successful project completion and goal achievement with humility and efficiency. Effective communication and interpersonal skills. Strong strategic planning, team building and facilitation skills. Change management experience is considered an asset. Flexible hours as needed, rotating on-call schedule. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.

I am experienced driver and personal care worker for a senior. I worked for six years for a senior who had lost his licence, and also provided him with daily support in the home, dealing with his alzheimer’s and helping him with dressing, bathing , meals and supervising his medications. This service would be ideal for a senior who has lost his licence and suffers from mild to medium cognitive issue, who needs supervision. I also include my Lincoln Town Car vehicle as part of the service. Payment negotiable. Available in the Burlington, Oakville, Milton, Mississauga areas. References available.

Voyago is hiring a Patient Transfer Operations Supervisor for our London region! Your Role: Reporting directly to the Operations Manager, the Supervisor is responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Completes monthly attendant schedule Ensures vehicle availability Completes payroll Completes new hire orientation training Conducts driving assessments and field audits Maintains afternoon dispatch board to ensure proper resources are available Administers progressive discipline in coordination with Operations and General Manager Ensures base cleanliness by establishing base cleaning schedule Completes at least 4 monthly driver ghosting’s as required Ensures proper inventory levels are maintained Reviews monthly deficiency report and schedules and conducts required training Ensures all attendants follow proper procedures as outline in the VMT Policies and Procedures Manual and Global Policies and Procedures Manual Maintains truck maintenance schedule Prepares vehicles; ensures deep cleans are completed Completes monthly truck audits as required Completes at least one audit per independent contractor truck per month Ensures all vehicles are scheduled for maintenance in accordance with the Fleet PM reports Ensures all vehicles are properly licensed, meet current regulations and have required documents on board Completes reports per assessment (i.e. uniform allowances, fuel reconciliation) or as directed Controls the use of fuel cards Acts as an ambassador of VTS on and off company property Helps increase VTS’s visibility within the community by participating in company sponsored events Is willing to participate in education upgrading as required Afternoon Shift: Sunday - Thursday, 11:30 - 20:00 and on call every 3rd weekend Requirements Your Profile You are safety focused You can obtain a clean criminal record search with vulnerable sector screening You are a safe driver with a clear drivers abstract You have a College Diploma or Equivalent You have 1+ years experience in a similar role You have a valid “G” Class Driving License You have the ability to work independently You possess solid communication skills You have knowledge of Word, Excel, PowerPoint and Outlook applications You have excellent, strong proven customer service experience Benefits The Perks We support the development, work-life balance and well-being of our employees We build a supportive corporate culture that encourages diversity and enables our people to flourish. We enable our employees to have a positive social impact by deploying sustainable mobility solutions. We offer our employees opportunities to build their own experience within a local, global Group. We offer comprehensive benefits packages for full time employees with an Employee Assistance Program, a great company perks program and an Employee Referral Bonus for all staff We are an Award Winning company As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider We focus on innovation and sustainable environmental initiatives Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview. We thank all applicants however only those under consideration will be contacted.

I am an experienced PSW and have been in this field for 15+ years. I have worked in many different settings such as the hospital, long-term care and retirement. I am currently working for myself, and have insurance through OPSWA(if that makes you more comfortable). I am extremely confident in my skills, I am patient, loving and try to be as supportive and positive as possible. I have decided to work for myself because it cuts out the middle man and keeps things reliable and consistent. I can assist with ADLS, light cleaning, cooking/meal prep, relaxation massage, organizing, outings such a getting groceries, going to appointments etc I can really do just about anything be of help or of assistance. Please get in touch if you are interested in my services so we can further discuss.

COMPASSIONATE ● CLIENT-CENTRED ● STRATEGIC ● COLLABORATIVE ● RESOURCEFUL OVERVIEW A growing, community-based organization that provides residential and outreach support for homeless individuals in Peel Region. They are a leading organization recognized in the community for its commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth. MISSION Reporting to the Director of Client Services and Wellness, the Clinical Manager will support youth by providing direct supervision to Mental Health, Addiction and Harm Reduction Services. The Clinical Manager is responsible for supporting staff with daily technical expertise and clinical assistance throughout the continuum of care, managing prevention, intervention, and after-care supports, with an emphasis on supportive counselling and case management. Using a client-centred approach and the Housing First for Youth philosophy, the incumbent will lead and inspire youth towards positive change. The Pod Group is partnering with this organization in search of a highly passionate, hands-on, and strategic candidate to fulfill the role of the Clinical Manager. PRIORITIES Manage clinical and addiction services for youth seeking services and support. Supervise, coach, and support staff delivering mental health and harm reduction interventions with reinforcement from a strengths-based perspective, youth-driven care, and shared decision-making practices with youth. Provide technical training and clinical expertise to enhance staff competency and crisis intervention capacity in evidence-informed client assessment tools, risk mitigation strategies, safety planning, and counselling supports. Develop, enhance and implement policies and practices that align with the recovery model, developing competencies in mental health and addictions, evidence-based counselling methodologies (cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT)), motivational interviewing, strength-based counselling, solution-focused approaches, and just-in-time interventions in supporting youth. Support the referral and intake process, ensuring proper documentation and files are maintained and up to date for each youth. Build community connections and coordinate with service providers for further referrals to promote a continuum and holistic approach to care. Assist in increasing the availability and effectiveness of interventions for youth by using Continuous Quality Improvement (CQI) principles. Operationalize flexibility and access as the primary goals of interventions and continuously find ways to advocate, navigate, and eliminate barriers to rapid access to youth support and services related to their wellbeing, mental health, and addictions. Provide crisis stabilization and consultation for escalated complex cases with the coordination of wraparound support for youth in crisis. Participate on committees and task forces as required with other agencies addressing issues facing youth. Ensure that professional standards are maintained as related to client documentation and case management. Promote a low-barrier approach to youth support and facilitate access to services. Create a safe and secure setting for all youth accessing services at the emergency shelter and transitional program. Foster and model the importance of connection and belonging in building a positive and supportive work environment, using decolonized and anti-racist frameworks, to all staff. All other duties as required in the successful management of shelter operations while partnering with all stakeholders in support of organizational success. Requirements TALENTS & EXPERTISE Bachelor's degree in psychology, social work, or related field. Master's degree in a relative field is considered an asset. Registered with the College of Social Work or the College of Registered Psychotherapists of Ontario in good standing. A post-graduate certificate in mental health and addictions is considered an asset. Minimum 3 years of experience working as a supervisor/manager in the social service sector, preferably with individuals with complex mental health, serious mental illness, and substance use. Youth specific experience is preferred. A leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community. Knowledge of resources and supports for youth and exposure to Region of Peel resources. Experience addressing the needs of homeless clients, including making referrals to community agencies. Cultural competency sensitivity and commitment to working through an EDIB, anti-oppressive, anti-racism framework. Flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation. A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory. Valid CPI and/or UMAB and First Aid/ CPR certifications. Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment. Must be fully vaccinated against COVID-19, subject to applicable legislation. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.

I have been a PSW for 22 years,I have provide care too Individuals with Disabilities of all kinds with their Daily Living needs.. I have done respite care to Support Families needs..Administration of medications..taking them too different Appointments and Meal Prep and doing light House Keeping..Please feel free to contact me anytime at Gigi2268@hotmail.com so we can set up a time too meet,Thank you!