Manager - Images Archive & Digitization (Bilingual)

About Us The Canadian Press is Canada’s trusted news source and leader in providing real-time, bilingual multimedia stories across print, broadcast, and digital platforms. We are looking for a dynamic and motivated individual with a strong mix of interpersonal, strategic, and technical skills to assist with client service, rights management, and asset access while also contributing to a significant digitization project focused on captioning, tagging, and uploading photos to our images archive platform. Position Summary We are seeking a motivated and detail-oriented individual with a solid understanding of photo digitization and a passion for building relationships to join our Sales & Marketing team. In this role, you will contribute to the digitization of CP’s historic collection of photographic negatives by processing raw files into JPEGs, editing images for appearance, and adding captions and IPTC-compliant metadata and tags before uploading them to the image platform. In addition, you will be the primary point of contact for French-speaking clients seeking to license images from the historical and current photo collections, as well as our text and video footage. You will guide customers through the licensing process, provide exceptional service, and help drive revenue through upselling opportunities and inbound sales. Key Responsibilities - Support the Photo Library Digitization Assistant with processing raw files into JPEGs - Input IPTC-standard metadata and tags into JPEG files, including updating caption information as required to current CP Style - Develop expertise in AI-powered platforms that streamline photo uploads to the online archive, enabling increased photo volume available to clients to enhance selection and increase overall purchases - Serve as the primary contact for inbound licensing inquiries via email, phone, and online platforms from our French-speaking clients - Guide clients through the licensing process, including content discovery, pricing, contract terms, and usage rights - Develop and manage relationships with a growing clientele in the French market and proactively promote our licensed material (photos, text, and footage) to potential and existing clients Requirements - Fluent in English and French, both written and spoken - Minimum of 2 years of experience in customer service, sales, or licensing, preferably in a media or rights-management environment - Understanding of copyright, intellectual property, and licensing concepts is an asset - Excellent communication and interpersonal skills - Ability to manage multiple tasks efficiently under pressure - Familiarity with CRM tools and content databases (e.g., Salesforce, Netsuite, or similar) - Familiarity with macOS operating system - Previous experience in photo editing and related software (e.g., Photoshop, FotoStation, or similar) - Knowledge of IPTC metadata standards and CP Style is an asset PLEASE APPLY BY JULY 24, 2025 Committed to diversity, equity, and inclusion The Canadian Press is an equal opportunity employer. We are committed to fostering an inclusive, barrier-free, and accessible environment and support the goals of employment equity. We respect all diverse groups, including but not limited to women, Indigenous Peoples, members of visible minorities, and people with disabilities. Committed to maintaining a safe and healthy work environment Offers of employment are conditional upon the candidate providing proof of full vaccination against COVID-19 by the start date. We have a process in place to provide suitable accommodation to employees who are unable to obtain vaccines against COVID-19 for qualifying medical or religious reasons.