Tecsys Inc.
Sales Administrator
Montreal, QC, Canada
Having recognized the benefits of remote work on employee well-being and the environment—particularly employee morale, productivity, and reduced commuting—we are proud to be a company that prioritizes remote work. Our remote-first environment, along with our well-located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the way that makes our employees most productive.
About Tecsys
Tecsys is a fast-growing innovator providing supply chain solutions to leading healthcare systems, hospitals, pharmacies, distributors, retailers, and 3PLs. We partner with industry leaders to transform their supply chains through technology. If you enjoy tackling interesting challenges with opportunities for continuous learning, join Tecsys!
About the Position
We are seeking an organized and detail-oriented Sales Administrator to support the efficiency and effectiveness of our sales operations. This role will manage end-to-end order processing, track commercial terms, support the RFx process, and ensure the integrity of our CRM data. The ideal candidate will be an excellent communicator and skilled problem-solver who thrives in a dynamic environment and enjoys working cross-functionally with sales, legal, operations, and finance teams. This position offers a great opportunity to learn, grow, and advance within the organization.
Responsibilities
Order Management
Manage the order lifecycle from creation to approval and processing.
Create purchase orders to ensure completeness, accuracy, and compliance with company policies.
Collaborate closely with legal and finance teams to ensure smooth and timely order execution.
Order Process and Execution
Serve as the primary point of contact for internal teams regarding order status and issue resolution.
Maintain up-to-date documentation of order workflows and identify opportunities for process improvements.
Monitor order progress to ensure timely delivery and escalate issues as needed.
Commercial Terms Tracking
Maintain a centralized record of commercial terms agreed upon with customers.
Ensure terms are accurately reflected in contracts, purchase orders, and CRM entries.
Support legal and finance teams by providing visibility into key transaction terms and concessions.
CRM Data Quality Management
Maintain and improve the accuracy, completeness, and consistency of data in the CRM system (MS Dynamics).
Support CRM hygiene initiatives by conducting regular audits and implementing best practices.
Generate and distribute CRM reports and dashboards for sales leadership.
Additional projects as assigned.
Requirements
Qualifications
2 to 4 years of experience in sales operations, sales administration, or similar roles.
Solid understanding of customer order management.
Strong attention to detail and commitment to data accuracy.
Experience with CRM systems (MS Dynamics preferred).
Excellent project management and organizational skills.
Strong written and verbal communication skills.
Ability to work independently and cross-functionally in a dynamic environment.
Excellent written and verbal communication skills in English, necessary for effective communication with our clients, suppliers, business partners, and colleagues outside the province of Quebec.
At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applications from people of all backgrounds, experiences, and perspectives to join our team.
Tecsys is an equal opportunity employer. Accommodations are available for candidates selected for an interview. The use of masculine pronouns in this document is intended solely to improve readability.
Note: If you apply, you must be a Canadian citizen or permanent resident of Canada, OR hold a valid Canadian work permit.
Negotiable Salary
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