Negotiable Salary
Dialectica
Montreal, QC, Canada
About Dialectica Dialectica is an information services company that helps improve decision-making globally. We work with the world’s leading investment firms and consulting companies, enabling them to collect real-time insights and market analysis from industry experts across various markets, industries, and regions. Driven by our mission to become the world’s most trusted and innovative knowledge-sharing platform, we strive every day for operational excellence by attracting and developing ambitious talent across our offices in Athens, London, New York, Montreal, and Vancouver. Our goal: to grow beyond 1,200 employees within the next five years and strengthen our international presence. Dialectica was recognized as one of Europe’s fastest-growing companies by the Financial Times in 2021 and 2022 and ranked 9th best employer in the region. We have also been named Best Workplace and Top Employer in Greece in 2020, 2021, and 2022 by the Great Place to Work Institute. About the Position Are you a proactive, solution-oriented individual passionate about managing and optimizing IT infrastructure? As an IT Administrator at Dialectica, you won’t just be a technology professional—you’ll be a key player in our success. Your mission will be to ensure our systems, networks, and technological tools are high-performing, secure, and ready to scale. Within our collaborative culture, team success is collective achievement. You’ll work hand-in-hand with your colleagues and have opportunities to mentor, train, and guide them in their development. Your Responsibilities Manage, maintain, and optimize networks, servers, and technological tools to ensure peak performance and business continuity. Install, configure, and update hardware and software to meet business needs. Quickly diagnose and resolve technical issues and outages to minimize disruptions. Implement and enforce security protocols to protect systems against threats. Manage onboarding of new employees and administer user accounts and access rights. Create and maintain internal technical documentation: procedures, manuals, and IT policies. Manage data backups and archiving while documenting IT processes. Stay updated on technological advancements to track industry trends and continuously improve our IT practices. Requirements Required Profile Minimum of 3–4 years of experience in a similar role: Systems Administrator, IT Administrator, or IT Support. Strong expertise in computer systems, networks, and related technologies. Solid understanding of best practices in IT administration and system security. Expertise in administering Google Services. Demonstrated skills in organization, priority management, and leadership. Excellent analytical and problem-solving abilities. Strong interpersonal and communication skills. Familiarity with Atlassian tools (JIRA and Confluence) is an asset. Professional certifications (e.g., Microsoft, Cisco, CompTIA) are a plus. Fluency in English, both written and spoken, is required. Desired Qualities We are looking for someone who: Aims to deliver exceptional value to the company. Possesses strong teamwork skills and supports colleagues. Acts as an ambassador of Dialectica’s culture and brand. Takes ownership of responsibilities and is not afraid to take on challenges. Turns problems into opportunities. Demonstrates honesty and transparency toward the team and themselves. Is committed to continuous improvement through learning and knowledge sharing. Benefits Don’t have all the required experience? No worries! If you are motivated, curious, and able to learn quickly, we encourage you to apply. We value passionate candidates who want to develop their skills and advance their expertise. Benefits Competitive salary with performance bonus. Comprehensive coverage under the company’s group insurance plan. Training and development opportunities (onboarding, Mini-MBA, internal training, online courses, etc.). Flexible workdays and paid volunteer days for your favorite causes. Company-sponsored team-building events. Weekly wellness and fitness activities: yoga, running, football, basketball, etc. Healthy snacks, breakfast, and beverages provided. Entrepreneurial company culture with passionate colleagues. About the Tech Team Technology lies at the heart of everything we do at Dialectica: client communication rapid identification of relevant experts indexing and organizing thousands of pieces of information daily To achieve these goals, we develop our own internal web application to automate and optimize the delivery of our strategic intelligence services.