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Sr. Technical Business Systems Analyst (BSA)

Negotiable Salary

Almag Aluminum

Brampton, ON, Canada

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Reporting to the Manager of Information Technology & Business Systems. An integral part of the ALMAG Aluminium Information Technology Department the Sr. Technical BSA will assist with the planning, organizing, and optimizing the overall operation of business systems at ALMAG.  Responsible for technical, operational support and maintenance of critical business systems at ALMAG. Ensure that business systems meet business objectives while maintaining accessible and reliable systems for internal customer use. The incumbent will monitor changes in industry trends, innovations and customer behaviours and identify potential impact and applicability to ALMAG’s strategic, market, sales and functional plans. The incumbent will develop recommendations and, once approved, will collaborate and support various team to design and implement process and enhancements within mission-critical business systems. DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Senior Technical Business Systems Analyst are detailed below, but not limited to the following:   Planning Participate in the review of business processes that results in recommendations for productivity improvements through technology Risk mitigation and planning Work with stakeholders to eliminate redundant or ineffective business procedures Enhance the customer service experience Work with stakeholders to gain agreement on solutions Analyse data to quantify benefits and assess costs Participate in presentations and meetings with Senior Management Participate in the preparation of RFPs, bid proposals, contracts Work closely with the Manager, Information Technology & Business Systems to develop application architecture and underlying services to run enterprise business systems Research emerging practices/technology and participate in long-range planning for the development of business systems solutions, evaluating new deployment models and methodologies   Operations Develop and implement business systems projects that meet agreed business outcomes Communicate effectively with various stakeholders, setting clear expectations and explaining complex concepts with non-technical audiences Provide expert guidance with hands-on help where required to solve complex and challenging business problems to the satisfaction of key stakeholders Plan, develop and on‑time delivery of effective business solutions Coordinate and perform in-depth tests for modified and new systems, including end-user reviews and other post-implementation support Support the organization through the design and implementation of robust training Maintaining and upgrading existing systems as required Ensure the proper management and integrity of master data Identify and compile metrics from business systems used for data analysis and business improvements Apply methods and techniques to ensure the security of applications and data Responsible for using problem-solving and analytical skills to support the design, implementation, and maintenance of solutions that support the extrusion production system. Support the business through the ongoing implementation, configuration, support and testing of Dynamics 365 Business Central ERP system Design, deploy and maintain dashboards, ad-hoc reports, perform data analytics, and build data visualization solutions to meet business needs using Power BI or Crystal reporting Develop and maintain dashboards, reports and data visualizations in MS PowerBI Create standard operating procedures and train users on system functionality Governance Collaborating with Business System Analysts, and IT team to resolve issue and ensuring solutions are viable and consistent Simultaneously manage multiple complex projects to ensure they meet the stated Deliver concise communication of Business Systems plans, goals, project direction and achievements Support through the development of documentation as appropriate Requirements MINIMUM QUALIFICATIONS Education/Experience Diploma or Degree in a technical discipline, Computer Science, Information systems management, or related field and/or equivalent combination of education 5+ years in a Technical Business Systems Analyst role or similar 5+ years of relevant experience, end user training, data analysis or data management, process improvement 5+ years of work experience with MS Power Platform (PowerBi, PowerApps,  Power Automate) 5+ years Database management Systems literate, preference given to those with manufacturing, CRM, ERP system, BI & Analytics applications experience and knowledge Experience with software development methodologies - SDLC, agile, waterfall Experience maintaining master data & report management Ability to work with cross-functional teams Proven decision  making skills that engage and add value Project management training and or certifications such as Agile \SCRUM Change management certification would be an asset Technical Skills/Competence 5+ years’ IT experience with a focus on driving productivity through business systems and information architecture preferably within a manufacturing environment Working knowledge of data modelling and data visualisation BI \AI tools Advanced knowledge of building and maintaining reports and dashboards in Microsoft Power BI including DAX Queries 3 + years of experience working with the support, implementation and configuration of Microsoft Dynamics 365 Business Central or other ERP system Strong work experience writing/editing complex Crystal Reports and SQL queries Experience with SQL Server: SSRS, SSIS, SSAS Working technical knowledge of SQL languages Strong work experience with Power Platforms (MS SharePoint, MS Power Apps and MS Power Automate) Strong analytical, problem solving, organizational and time management skills Ability to learn and train on variety of software Previous experience developing and implementing successful business systems Excellent communication, customer service and presentation skills Ability to work independently and as part of the team Excellent understanding of IT service management Excellent understanding of change and release management procedures Ability to analyse, evaluate and define needs as well as to create and execute implementation test plans is essential Knowledge of budget management and vendor management Experience with API’s and web services would be an asset Perform cleanse, map and transform data to support integration initiatives Benefits We offer a full and competitive benefits package including: Profit sharing Health care spending account Education assistance program Health and dental Life AD&D Gym memberships

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Brampton, ON, Canada
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Workable
IT Administrator
About Dialectica Dialectica is an information services company that helps improve decision-making globally. We work with the world’s leading investment firms and consulting companies, enabling them to collect real-time insights and market analysis from industry experts across various markets, industries, and regions. Driven by our mission to become the world’s most trusted and innovative knowledge-sharing platform, we strive every day for operational excellence by attracting and developing ambitious talent across our offices in Athens, London, New York, Montreal, and Vancouver. Our goal: to grow beyond 1,200 employees within the next five years and strengthen our international presence. Dialectica was recognized as one of Europe’s fastest-growing companies by the Financial Times in 2021 and 2022 and ranked 9th best employer in the region. We have also been named Best Workplace and Top Employer in Greece in 2020, 2021, and 2022 by the Great Place to Work Institute. About the Position Are you a proactive, solution-oriented individual passionate about managing and optimizing IT infrastructure? As an IT Administrator at Dialectica, you won’t just be a technology professional—you’ll be a key player in our success. Your mission will be to ensure our systems, networks, and technological tools are high-performing, secure, and ready to scale. Within our collaborative culture, team success is collective achievement. You’ll work hand-in-hand with your colleagues and have opportunities to mentor, train, and guide them in their development. Your Responsibilities Manage, maintain, and optimize networks, servers, and technological tools to ensure peak performance and business continuity. Install, configure, and update hardware and software to meet business needs. Quickly diagnose and resolve technical issues and outages to minimize disruptions. Implement and enforce security protocols to protect systems against threats. Manage onboarding of new employees and administer user accounts and access rights. Create and maintain internal technical documentation: procedures, manuals, and IT policies. Manage data backups and archiving while documenting IT processes. Stay updated on technological advancements to track industry trends and continuously improve our IT practices. Requirements Required Profile Minimum of 3–4 years of experience in a similar role: Systems Administrator, IT Administrator, or IT Support. Strong expertise in computer systems, networks, and related technologies. Solid understanding of best practices in IT administration and system security. Expertise in administering Google Services. Demonstrated skills in organization, priority management, and leadership. Excellent analytical and problem-solving abilities. Strong interpersonal and communication skills. Familiarity with Atlassian tools (JIRA and Confluence) is an asset. Professional certifications (e.g., Microsoft, Cisco, CompTIA) are a plus. Fluency in English, both written and spoken, is required. Desired Qualities We are looking for someone who: Aims to deliver exceptional value to the company. Possesses strong teamwork skills and supports colleagues. Acts as an ambassador of Dialectica’s culture and brand. Takes ownership of responsibilities and is not afraid to take on challenges. Turns problems into opportunities. Demonstrates honesty and transparency toward the team and themselves. Is committed to continuous improvement through learning and knowledge sharing. Benefits Don’t have all the required experience? No worries! If you are motivated, curious, and able to learn quickly, we encourage you to apply. We value passionate candidates who want to develop their skills and advance their expertise. Benefits Competitive salary with performance bonus. Comprehensive coverage under the company’s group insurance plan. Training and development opportunities (onboarding, Mini-MBA, internal training, online courses, etc.). Flexible workdays and paid volunteer days for your favorite causes. Company-sponsored team-building events. Weekly wellness and fitness activities: yoga, running, football, basketball, etc. Healthy snacks, breakfast, and beverages provided. Entrepreneurial company culture with passionate colleagues. About the Tech Team Technology lies at the heart of everything we do at Dialectica: client communication rapid identification of relevant experts indexing and organizing thousands of pieces of information daily To achieve these goals, we develop our own internal web application to automate and optimize the delivery of our strategic intelligence services.
Montreal, QC, Canada
Negotiable Salary
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