Product Owner / Business Analyst

Citylitics delivers predictive intelligence on local utility & public infrastructure markets What is Infrastructure? It is the roadways you rely on to safely get to Grandma's house, it's the potable water that comes out of your kitchen tap that you wash your family's food with and it's the energy that heats our homes and powers our digital lifestyles. Every year, trillions of dollars are spent on all areas of infrastructure to maintain our quality life and move our economy forward. However, our infrastructure is no longer equipped to meet the needs of the future. We hear about infrastructure failures, whether bridge collapses, power blackouts, or water main breaks, every day in the news. Climate change and extreme weather events are disrupting the basic infrastructure we took for granted for years. Citylitics is solving the hardest data problems in infrastructure while building the sales intelligence platform that enables a faster, more transparent, and more efficient infrastructure marketplace. We turn millions of unstructured documents into high value intelligence feeds and datasets that are available on an intuitive user experience. Our goal is to enable solution providers to connect with cities with relevant infrastructure needs in a faster and more digital way than historic market channels. As more companies adopt our platform, cities & utilities will be able to access solutions that deliver on the promise of moving towards a more resilient, sustainable, and equitable infrastructure future. Who Are We Looking For? We are looking for a seasoned product leader with a proven track record of successfully bringing complex data products to market and scaling product management teams. You are a strategic thinker who can articulate a compelling product vision, translate it into actionable roadmaps, and inspire teams to deliver exceptional results. You possess a deep understanding of product lifecycle management, user-centered design, and agile methodologies. Beyond your technical acumen, you are an exceptional people leader, passionate about developing talent, fostering a collaborative environment, and building high-performing product teams. You thrive in a fast-paced, dynamic environment and are adept at navigating ambiguity, making data-informed decisions, and influencing stakeholders at all levels. The position will be out of our Toronto Headquarters. What Will You Accomplish? Define and Drive Product Strategy: Own the end-to-end product strategy for a key product group, ensuring alignment with overall company goals and market opportunities. You will identify new growth areas, assess competitive landscapes, and champion innovative solutions. Lead and Mentor Product Teams: Directly manage and mentor a team of Product Managers, fostering their professional growth, setting clear objectives, and ensuring consistent product management best practices across your group. Oversee Product Execution: Guide your teams through the entire product development lifecycle, from discovery and ideation to launch and post-launch optimization. You will ensure timely delivery of high-quality products that meet user needs and business objectives. Drive Business Impact: Be accountable for the performance of your product portfolio, utilizing data and analytics to track key metrics, identify areas for improvement, and demonstrate measurable ROI. Champion User-Centricity: Instill a strong user-centric mindset within your teams, advocating for user research, feedback integration, and continuous iteration to build products that delight our customers. Collaborate and Influence: Work cross-functionally with engineering, design, customer success, sales, and executive leadership to ensure seamless product development and go-to-market strategies. You will be a key voice in strategic discussions and represent the product organization effectively. Scale Product Operations: Contribute to the evolution of our product organization, helping to define processes, tools, and best practices that enable efficient and scalable product development. Present Strategic Updates: Present performance metrics, and future roadmaps to the Board of Directors and executive leadership, effectively articulating product value and securing alignment. Requirements Bachelor's degree, preferably in Computer Science, Engineering, Business, or a related field; MBA or advanced degree could be beneficial. 7+ years of experience in product management, with at least 3-5 years in a true leadership role (e.g., Group Product Manager, Director of Product). Track record of successfully defining, launching, and evolving multiple products or a substantial product portfolio to achieve business objectives. Strong strategic thinking and analytical skills, with the ability to translate market trends and user needs into compelling product requirements and strategies.. Proven leadership with the ability to mentor, motivate, and build highly effective product teams. Excellent communication, presentation, and interpersonal skills, capable of influencing and collaborating effectively with diverse stakeholders. Deep understanding of agile development methodologies and product lifecycle management. Proficiency in data analysis and experience using metrics to drive product decisions. Experience with delivering Data or SaaS products is a strong plus. Benefits Why Citylitics? This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition. We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto. There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company. We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation. We are proud to offer every CityZen an internal mentorship program, in-role professional growth, skill-based development & learning, and internal promotion opportunities. We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way. Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!

LOOKING FOR A CAREER IN LEGAL TECH? ARE YOU A LAWYER LOOKING FOR A ROLE IN A CUTTING-EDGE TECH COMPANY WITH A GREAT WORK-LIFE BALANCE? We are seeking a Director of Canadian Content Development to manage our Content team. The Director of Content Development oversees and directs the Content Development team at LEAP Canada, including Form Designers, Content Developers, and Legal Research Specialists, who work to provide high-quality legal content to LEAP users. As this role will have an important focus on litigation content, we are seeking an intermediate Litigation lawyer who is interested in a career in legal tech. This role will report to the Chief Executive Officer (CEO). About LEAP LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, which is to ‘Help lawyers who help people.’ The market-leading software we develop, and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms. Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll be in good company here. Meet the Content Development team Our Content Development team consists of local, regional, and global professionals reassuring clients that our software isn’t just cutting edge – it’s world-class, too. Responsible for maintaining LEAP’s global standards of care and expertise, the team harnesses a deep and complex understanding of the intricacies of law across jurisdictions and over time – ensuring LEAP’s output is always current, compliant and appropriate. From database design to document management and legal research, you’ll turn an in-depth knowledge of the law into a more streamlined and automated global LEAP experience. As a result, LEAP helps law firms help people and make a real difference. Key Responsibilities and Accountabilities Executive responsibility for the strategic direction of legal content in LEAP Legal Software Canada. Attending and contributing to quarterly strategic planning sessions for LEAP Canada as a member of the Executive team to generate specific projects for delivery in three, six and twelve-month windows. Recruiting, leading and coordinating Content team to achieve and deliver strategic projects, managing staff based in Canada and Poland. Project management: overseeing the conceptualization, planning, development and on-time delivery of legal content projects to clients, ensuring timescales, costs, and resources. Collaborating with sales, marketing, support/helpdesk and other departments to ensure that Content provides a positive user experience to clients. Overseeing the delivery of LEAP Canada legal forms and precedents. Providing assistance, guidance and support to the Form Designers, Content Developers, and Legal Research Specialists. Building solid relationships with clients and internal parties to improve LEAP forms and precedents, matter types, data design and client services; assessing and implementing market feedback Ensuring the team stays ahead of any legislation changes to ensure LEAP forms and precedents are in compliance. Using AI to draft prompt templates for legal documents, such as affidavits and letters. Identifying and implementing opportunities to improve the legal content available for clients in LEAP Required Qualifications Litigation lawyer (5+ years) with in-depth knowledge and experience practising Litigation in Ontario. Solid experience in legal content and knowledge of legal practice workflows (legal software, legal publishing, legal education, internal law firm marketing, legal news). Experience working with a legal software management system as a user in a small to medium size law firm (having used LEAP software in a law firm environment would be an advantage). Experience launching content into a new market. Experience working with other lawyers and legal professional to gain and implement feedback from the legal market in a legal content context. Experienced negotiator to ensure that all projects are achieved within required timeframes. Experience contributing to strategic direction and company goal setting at a senior level. Experience using a content management system to work with legal content. Strong project management experience where that project has been managed from conception to completion and delivered to the market. Experience successfully managing a team (ideally with employees in various locations) as well as other managerial responsibilities e.g. performance, setting targets and the recruitment and interviewing of new team members. Experience collaborating with managers and peers of other departments; working within international teams or within in a global company a definite asset. Ability to travel occasionally for conferences and other work-related initiatives. Benefits Why work at LEAP? There are endless opportunities within our business to progress and grow your career and full training is provided so an aptitude and hunger to learn is essential. We offer: Competitive compensation Excellent group insurance benefits RRSP with employer matching Generous Paid Time Off (PTO), including starting at 4 weeks’ vacation, sick days, floater/personal days and volunteer days Hybrid working model at our beautiful and modern downtown Toronto office as well as work from home days Collaborative and inclusive work environment filled with learning and support At LEAP, We care about what we do and the people we work with We continually improve to be the best We NEVER EVER GIVE UP! At LEAP we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. LEAP is committed to providing accommodations in all parts of the hiring process. If you require accommodation, we will work with you to meet your needs.  

IT and Field Systems Manager supporting SMB– Full-Time | Osoyoos, BC MATRIX is a national company providing camps, logistics, and aviation management services to clients in the resource and service sectors. We’re known for our responsiveness, safety-first culture, and commitment to delivering value to our partners. With over 25 years of experience, Matrix has earned a reputation as a trusted leader in remote camp management and logistical solutions across Canada’s most challenging terrains—including the Arctic, mining, and exploration regions. As we continue to grow, we are seeking an IT and Field Systems Manager to oversee and improve the day-to-day technology systems that support our head office team, mobile workforce, and remote field operations. This is a full-time, Osoyoos-based role. Applicants must be legally entitled to work in Canada (Canadian Citizen, Permanent Resident or Holder of a Valid Work Permit in Canada at time of application for this role) Requirements What You’ll Be Doing This is a Small-to-Medium Business (SMB) IT role that blends hands-on problem-solving with strategic planning, all while staying grounded in practical execution. You’ll be the key technology partner for our office-based team (~25 users), and a steady hand behind the systems that support our seasonal field deployments.   You’ll be responsible for: • Managing all IT policies, systems, hardware, software, and security across the head office while ensuring systems are secure, reliable, and easy to use for non-technical staff. • Establishing and maintaining IT risk management practices, including data protection, user access controls, and incident response preparedness. • Supporting the setup, rotation, and management of field communications equipment, including Starlink, satellite phones, and InReach devices. • Overseeing cloud-based platforms (e.g. Microsoft 365, SharePoint, SaaS finance, scheduling and payroll tools), ensuring their smooth integration and daily usability. • Leading the development of a fit-for-purpose technology roadmap that supports Matrix’s operational expansion and evolving field needs. • Coordinating backup schedules, data security practices, device and identity management, and user access permissions. • Implementing cost-effective IT solutions that scale with business growth which balance in-house management with support from third-party vendors where appropriate. • Designing and procuring remote surveillance setups (e.g. solar-powered monitoring systems) and coordinating Wi-Fi infrastructure kits for temporary remote camps. • Promoting cybersecurity awareness across the team through simple training and user-friendly guidelines that support safe technology use in both office and field environments. • Acting as a calm, responsive, and resourceful IT lead—supporting end users who may not have a technical background. Travel expectations are minimal: Estimated 10–20 days/year to attend relevant trade shows / conferences and to support more complex field-based tech installs (noting most installs can be managed remotely with on-the-ground support from field-based trades teams.) What You Bring to the Role Bachelor’s degree in Computer Science or related discipline preferred—but equivalent experience in SMB IT leadership roles will be strongly considered. 6+ years of experience managing IT systems and infrastructure in small to mid-sized organizations. Hands-on experience with Microsoft 365, SharePoint, and desktop/networking environments. Familiarity with remote communications tools like Starlink, satellite phones, InReach devices, and multi-router Wi-Fi layouts. Understanding of cyber security best practices, backup procedures, user access control, and device lifecycle management. Practical experience with vendor management, including managing subscriptions, procurement, and service contracts. Comfortable working with non-technical users, troubleshooting calmly, and documenting key IT processes clearly. Preferred certifications: CompTIA, ITIL, Cisco, Microsoft, or similar. Ideal Candidate Profile A strategic thinker with hands-on experience managing and modernizing IT systems in a growing organization. Familiar with the unique needs of SMB IT environments—pragmatic, resourceful, and cost-aware. Enjoys creating order, documentation, and infrastructure in dynamic environments. Able to balance system reliability, field asset management, and user support with minimal oversight. Confident working solo but collaborative enough to bring in vendors and outside help when needed. Tech-savvy but approachable, with a solutions-first mindset. What You Should Know This is a unique opportunity to build and shape a right-sized IT function for a fast-moving, multi-site company that operates in both office and field settings. You’ll have the autonomy to lead, the tools to execute, and the support of a team that values clarity, safety, and smart technology investments. Benefits Compensation: $110,000 – $130,000/year base salary Location: Osoyoos, BC Benefits: Comprehensive health, dental, and vision benefits Relocation: Interim staff housing available for the right candidate if relocation is required

Great Place to Work® Certified 2024 Top 50 Best Workplaces in Canada™  IT Service Desk Manager Reports to: Senior Director of Technology – North America Location: Vancouver, BC We are looking for a Service Desk Manager to lead our Service Management function and ensure the smooth delivery of IT services across our network. This role will oversee incident and problem management, service delivery, team development, and budget control—driving continuous improvement to deliver value-added support to the business. Responsibilities includes: Reduce the impact of system downtime on trade by lowering the probability and frequency of major outages, and when they occur, responding quickly to restore service. Ensure Knowledge base is updated as systems and technologies change Assist with coordination and management of major incidents, including communication to internal and external stakeholders Enable efficient business operations by completing service and change requests quickly and correctly. Create/uplift existing reporting to provide real time as well as retrospective insights to the activities in Servicedesk as well as wider IT organization where required Report on Service Desk metrics and monthly business highlights Build and develop a high-performing team by recruiting, onboarding and training new team members. Supporting the ongoing growth of the team through coaching, mentoring and individual development plans. Minimize unplanned overtime usage & on-call funds Maintain on-call timesheets for all Support staff Undertaking other additional duties, tasks and project work as reasonably directed. Assist with meetings and team coordination where required Requirements What you bring to the table Minimum 3 years of IT support and team management experience University degree in Computer Science or a related field preferred, or equivalent work experience ITIL Certification is an asset Strong commitment to customer satisfaction with both internal and external stakeholders Excellent communication and interpersonal skills Strong organizational skills with the ability to manage multiple priorities Able to work independently and collaboratively within a team Willingness to occasionally travel to bakery locations for on-site troubleshooting or project follow-up Benefits What’s in it for You Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too! Competitive salary and vacation plan A great Extended Health & Dental Benefit, Group RRSP Matching and Health Spending Account Paid sick and personal leave days Subsidized wellness program, and paid day for community service/volunteer time An open, ‘continuous-learning’ environment where professional development and career progression is encouraged Work within a dynamic, driven, high-achieving, close-knit and fun-loving team High level of autonomy and responsibility Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats! We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted. We are an equal opportunity employer and value diversity at our company. About COBS Bread With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and foodbanks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

About Us Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of $9.1 billion. The world is how we shape it. For more information, visit us at www.soprasteria.com Are you ready to take on the challenge with us?   Position Summary Data Engineer (Azure & Power BI): The Data Engineer Azure & Power BI will be responsible for designing, developing and maintaining the company's data solutions, with a focus on data collection, transformation, analysis and visualization. He will work closely with business, BI and IT teams to ensure data quality, availability and security.  Main Responsibilities Analyze existing solutions and propose improvements to enhance data quality and maintenance of visualization tools. Design and implement reliable and efficient data pipelines on Azure (Data Factory, Synapse, Databricks). Develop and maintain robust data models to meet business needs. Create and optimize interactive reports and dashboards in Power BI. Collaborate with functional teams to understand their analytical needs and translate them into technical solutions. Implement best practices for data governance, including security, documentation and compliance. Ensure data quality, consistency and availability across the organization. Participate in technology monitoring for Cloud, Data and BI solutions to suggest continuous improvements. Requirements Technical Skills Proficiency in Azure Data services (Azure Data Factory, Synapse Analytics, Azure SQL, Databricks). Good knowledge of the Azure Cloud environment: Azure Storage, Dynamics 365. Expertise in data modeling and transformation (ETL/ELT). Excellent knowledge of Power BI (DAX, Power Query, dashboard creation). Strong SQL skills and query optimization. Knowledge of Data Lake, Data Warehouse, cloud architecture and APIs. Experience in data security management (Azure Active Directory, roles, access). Experience with other data visualization tools such as Qlik Sense or Tableau. Experience with programming languages such as Python, Go, Java is a plus. Professional Skills Analytical and synthesis capabilities. Excellent communication skills to interact with technical and business teams. Team spirit and autonomy in project management. Rigor, organization and attention to detail. Ability to explain technical topics to non-technical stakeholders. Desired Profile Master's degree in computer science, software engineering, statistics, data science or related field. Minimum of 3 years of experience in a similar role (Data Engineer, BI or advanced Data Analyst). Practical professional experience with Azure and Power BI. Azure Data Engineer or Power BI certification is an asset. Professional French and English. Conditions and Environment Contract: Permanent / Full-time Location: Montreal / Remote work possible Dynamic and fast-growing team, innovative projects in an international context   Languages: Fluent in French. English (Optional). Benefits Contract: Permanent / Full-time Location: Montreal / Remote work possible Dynamic and fast-growing team, innovative projects in an international context We thank all applicants for showing an interest in this position. Please note that only shortlisted candidates will be contacted for further steps in the selection process. Sopra Steria is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Our company works everyday to combat all forms of discrimination and promote a respectful working environment. We encourage applications from all qualified individuals, including women, visible minorities, Indigenous people, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are travel tech entrepreneurs, changing the way millions of people travel.  Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest online travel agencies in the world.  We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are still plenty of challenges to champion.  The Role As a Software Engineer II on the Web Content Team, you’ll be responsible for designing and developing a Chrome extension that enables travel agents to perform post-booking activities seamlessly. We are looking for a natural problem solver who is detail-oriented and able to work both independently and collaboratively in a fast-paced environment. This role includes planning, developing, testing, and deploying our product. A successful candidate will thrive in a fast-paced environment that uses agile planning techniques, encourages creative design and intelligent risk-taking, and embraces innovative ways to leverage cutting-edge technology. And of course, a demonstrated passion for travel is a plus! Requirements Responsibilities:  Engineer and scale high-quality systems that serve hundreds of millions of requests daily, ensuring reliability and performance Serve as a product evangelist, promoting Tripstack's offerings both internally and externally Drive innovation by proactively identifying and proposing new technology solutions to the entire organization Ensure code quality through a focus on test-driven development and writing clean, maintainable code Mentor and empower the team on a wide range of new and existing technologies Leverage strong fundamentals in Algorithms, OOPs, and Data Structures to solve complex problems Tackle both front-end and back-end development, contributing across the entire stack Utilize source control tools such as Bitbucket, GitHub, and GitLab Solve complex technical challenges and troubleshoot third-party integrations in a fast-paced environment Collaborate effectively within a cross-functional team Automate repetitive tasks to streamline development and deployment Qualifications: Bachelor's or Master's degree in Computer Science or a related field 3-5 years of experience developing with C# Experience with Agile development methodologies Proficiency in full-stack development, including C# and .NET on the back end, and JavaScript, HTML, and CSS on the front end Familiarity with code quality tools like SonarQube Skilled in building and maintaining CI/CD pipelines Experience writing unit and integration tests for both front-end and back-end code A plus: Experience with front-end test automation frameworks Experience designing and building RESTful or SOAP APIs Hands-on experience with a modern front-end framework like React or Angular Experience with front-end automation testing tools like Selenium Proven ability to collaborate effectively within a cross-functional product focused development team Additional experience that would be considered an asset: Cloud experience is a plus: Hands-on experience with cloud platforms like GCP or AWS. Experience with API testing tools like Postman or Fiddler. Familiarity with Elastic tools such as Kibana or Grafana. What is takes to succeed here We are a high-performing team driven by the ambition to revolutionize travel. We play to our strengths, hold ourselves to the highest standards, and move with a sense of urgency to achieve our common goals. We believe in what we do and hold ourselves accountable to win. Benefits We offer an opportunity to work with a young, dynamic, and growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!