Technical Writer - Contract

Technical Writer – Level 2 (Resource 1 – TDP/RFI/RFP and Major Project Documentation) Location: Ottawa, ON (Hybrid) Security Clearance: Level II – Secret Position Type: Contract We are responding to a federal government RFP and are currently assembling a team of qualified consultants to include in our bid submission. We are seeking a Technical Writer (Level 2) with experience supporting large-scale government projects. This role requires strong experience in writing and reviewing Technical Data Packages (TDPs), Requests for Information (RFIs), and Requests for Proposal (RFPs) in support of Major Projects. Important: This position is contingent on contract award. Only candidates who fully meet all listed requirements will be considered. You must be prepared to provide proof of all education, certifications, and experience (e.g., degrees, course certificates, reference contacts, and project descriptions). Requirements To be fully qualified for this role, you must meet the following requirements: Education: A university degree from a recognized Canadian post-secondary institution (or equivalent if obtained outside of Canada and assessed) in one of the following areas: Technical Communication Technical Writing Engineering Communications Sciences Experience: At least 1 year of combined experience within the last 10 years in: Writing technical documents such as technical data packages or project management documents Writing Requests for Information (RFIs) and/or Requests for Proposal (RFPs) At least 6 months of this experience must be within the last 4 years Experience working on more than 3 Major Projects, where the candidate was directly involved in: Creating and reviewing Technical Data Packages (TDPs) Creating and reviewing Requests for Information (RFIs) Creating and reviewing Requests for Proposal (RFPs) A “Major Project” is defined as a project delivered within the federal government with a total cost exceeding $10,000,000 A minimum of 8 years of experience using Microsoft Office Suite 2013 or later, including: Word Excel PowerPoint Teams Attainment of the Operationally Functional Point (OFP) in a Canadian military occupation Completion of military Rank Qualification (RQ) training beyond OFP

IT and Field Systems Manager supporting SMB– Full-Time | Osoyoos, BC MATRIX is a national company providing camps, logistics, and aviation management services to clients in the resource and service sectors. We’re known for our responsiveness, safety-first culture, and commitment to delivering value to our partners. With over 25 years of experience, Matrix has earned a reputation as a trusted leader in remote camp management and logistical solutions across Canada’s most challenging terrains—including the Arctic, mining, and exploration regions. As we continue to grow, we are seeking an IT and Field Systems Manager to oversee and improve the day-to-day technology systems that support our head office team, mobile workforce, and remote field operations. This is a full-time, Osoyoos-based role. Applicants must be legally entitled to work in Canada (Canadian Citizen, Permanent Resident or Holder of a Valid Work Permit in Canada at time of application for this role) Requirements What You’ll Be Doing This is a Small-to-Medium Business (SMB) IT role that blends hands-on problem-solving with strategic planning, all while staying grounded in practical execution. You’ll be the key technology partner for our office-based team (~25 users), and a steady hand behind the systems that support our seasonal field deployments.   You’ll be responsible for: • Managing all IT policies, systems, hardware, software, and security across the head office while ensuring systems are secure, reliable, and easy to use for non-technical staff. • Establishing and maintaining IT risk management practices, including data protection, user access controls, and incident response preparedness. • Supporting the setup, rotation, and management of field communications equipment, including Starlink, satellite phones, and InReach devices. • Overseeing cloud-based platforms (e.g. Microsoft 365, SharePoint, SaaS finance, scheduling and payroll tools), ensuring their smooth integration and daily usability. • Leading the development of a fit-for-purpose technology roadmap that supports Matrix’s operational expansion and evolving field needs. • Coordinating backup schedules, data security practices, device and identity management, and user access permissions. • Implementing cost-effective IT solutions that scale with business growth which balance in-house management with support from third-party vendors where appropriate. • Designing and procuring remote surveillance setups (e.g. solar-powered monitoring systems) and coordinating Wi-Fi infrastructure kits for temporary remote camps. • Promoting cybersecurity awareness across the team through simple training and user-friendly guidelines that support safe technology use in both office and field environments. • Acting as a calm, responsive, and resourceful IT lead—supporting end users who may not have a technical background. Travel expectations are minimal: Estimated 10–20 days/year to attend relevant trade shows / conferences and to support more complex field-based tech installs (noting most installs can be managed remotely with on-the-ground support from field-based trades teams.) What You Bring to the Role Bachelor’s degree in Computer Science or related discipline preferred—but equivalent experience in SMB IT leadership roles will be strongly considered. 6+ years of experience managing IT systems and infrastructure in small to mid-sized organizations. Hands-on experience with Microsoft 365, SharePoint, and desktop/networking environments. Familiarity with remote communications tools like Starlink, satellite phones, InReach devices, and multi-router Wi-Fi layouts. Understanding of cyber security best practices, backup procedures, user access control, and device lifecycle management. Practical experience with vendor management, including managing subscriptions, procurement, and service contracts. Comfortable working with non-technical users, troubleshooting calmly, and documenting key IT processes clearly. Preferred certifications: CompTIA, ITIL, Cisco, Microsoft, or similar. Ideal Candidate Profile A strategic thinker with hands-on experience managing and modernizing IT systems in a growing organization. Familiar with the unique needs of SMB IT environments—pragmatic, resourceful, and cost-aware. Enjoys creating order, documentation, and infrastructure in dynamic environments. Able to balance system reliability, field asset management, and user support with minimal oversight. Confident working solo but collaborative enough to bring in vendors and outside help when needed. Tech-savvy but approachable, with a solutions-first mindset. What You Should Know This is a unique opportunity to build and shape a right-sized IT function for a fast-moving, multi-site company that operates in both office and field settings. You’ll have the autonomy to lead, the tools to execute, and the support of a team that values clarity, safety, and smart technology investments. Benefits Compensation: $110,000 – $130,000/year base salary Location: Osoyoos, BC Benefits: Comprehensive health, dental, and vision benefits Relocation: Interim staff housing available for the right candidate if relocation is required

Great Place to Work® Certified 2024 Top 50 Best Workplaces in Canada™  IT Service Desk Manager Reports to: Senior Director of Technology – North America Location: Vancouver, BC We are looking for a Service Desk Manager to lead our Service Management function and ensure the smooth delivery of IT services across our network. This role will oversee incident and problem management, service delivery, team development, and budget control—driving continuous improvement to deliver value-added support to the business. Responsibilities includes: Reduce the impact of system downtime on trade by lowering the probability and frequency of major outages, and when they occur, responding quickly to restore service. Ensure Knowledge base is updated as systems and technologies change Assist with coordination and management of major incidents, including communication to internal and external stakeholders Enable efficient business operations by completing service and change requests quickly and correctly. Create/uplift existing reporting to provide real time as well as retrospective insights to the activities in Servicedesk as well as wider IT organization where required Report on Service Desk metrics and monthly business highlights Build and develop a high-performing team by recruiting, onboarding and training new team members. Supporting the ongoing growth of the team through coaching, mentoring and individual development plans. Minimize unplanned overtime usage & on-call funds Maintain on-call timesheets for all Support staff Undertaking other additional duties, tasks and project work as reasonably directed. Assist with meetings and team coordination where required Requirements What you bring to the table Minimum 3 years of IT support and team management experience University degree in Computer Science or a related field preferred, or equivalent work experience ITIL Certification is an asset Strong commitment to customer satisfaction with both internal and external stakeholders Excellent communication and interpersonal skills Strong organizational skills with the ability to manage multiple priorities Able to work independently and collaboratively within a team Willingness to occasionally travel to bakery locations for on-site troubleshooting or project follow-up Benefits What’s in it for You Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too! Competitive salary and vacation plan A great Extended Health & Dental Benefit, Group RRSP Matching and Health Spending Account Paid sick and personal leave days Subsidized wellness program, and paid day for community service/volunteer time An open, ‘continuous-learning’ environment where professional development and career progression is encouraged Work within a dynamic, driven, high-achieving, close-knit and fun-loving team High level of autonomy and responsibility Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats! We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted. We are an equal opportunity employer and value diversity at our company. About COBS Bread With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and foodbanks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

About Us Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of $9.1 billion. The world is how we shape it. For more information, visit us at www.soprasteria.com Are you ready to take on the challenge with us?   Position Summary Data Engineer (Azure & Power BI): The Data Engineer Azure & Power BI will be responsible for designing, developing and maintaining the company's data solutions, with a focus on data collection, transformation, analysis and visualization. He will work closely with business, BI and IT teams to ensure data quality, availability and security.  Main Responsibilities Analyze existing solutions and propose improvements to enhance data quality and maintenance of visualization tools. Design and implement reliable and efficient data pipelines on Azure (Data Factory, Synapse, Databricks). Develop and maintain robust data models to meet business needs. Create and optimize interactive reports and dashboards in Power BI. Collaborate with functional teams to understand their analytical needs and translate them into technical solutions. Implement best practices for data governance, including security, documentation and compliance. Ensure data quality, consistency and availability across the organization. Participate in technology monitoring for Cloud, Data and BI solutions to suggest continuous improvements. Requirements Technical Skills Proficiency in Azure Data services (Azure Data Factory, Synapse Analytics, Azure SQL, Databricks). Good knowledge of the Azure Cloud environment: Azure Storage, Dynamics 365. Expertise in data modeling and transformation (ETL/ELT). Excellent knowledge of Power BI (DAX, Power Query, dashboard creation). Strong SQL skills and query optimization. Knowledge of Data Lake, Data Warehouse, cloud architecture and APIs. Experience in data security management (Azure Active Directory, roles, access). Experience with other data visualization tools such as Qlik Sense or Tableau. Experience with programming languages such as Python, Go, Java is a plus. Professional Skills Analytical and synthesis capabilities. Excellent communication skills to interact with technical and business teams. Team spirit and autonomy in project management. Rigor, organization and attention to detail. Ability to explain technical topics to non-technical stakeholders. Desired Profile Master's degree in computer science, software engineering, statistics, data science or related field. Minimum of 3 years of experience in a similar role (Data Engineer, BI or advanced Data Analyst). Practical professional experience with Azure and Power BI. Azure Data Engineer or Power BI certification is an asset. Professional French and English. Conditions and Environment Contract: Permanent / Full-time Location: Montreal / Remote work possible Dynamic and fast-growing team, innovative projects in an international context   Languages: Fluent in French. English (Optional). Benefits Contract: Permanent / Full-time Location: Montreal / Remote work possible Dynamic and fast-growing team, innovative projects in an international context We thank all applicants for showing an interest in this position. Please note that only shortlisted candidates will be contacted for further steps in the selection process. Sopra Steria is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Our company works everyday to combat all forms of discrimination and promote a respectful working environment. We encourage applications from all qualified individuals, including women, visible minorities, Indigenous people, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are travel tech entrepreneurs, changing the way millions of people travel.  Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest online travel agencies in the world.  We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are still plenty of challenges to champion.  The Role As a Software Engineer II on the Web Content Team, you’ll be responsible for designing and developing a Chrome extension that enables travel agents to perform post-booking activities seamlessly. We are looking for a natural problem solver who is detail-oriented and able to work both independently and collaboratively in a fast-paced environment. This role includes planning, developing, testing, and deploying our product. A successful candidate will thrive in a fast-paced environment that uses agile planning techniques, encourages creative design and intelligent risk-taking, and embraces innovative ways to leverage cutting-edge technology. And of course, a demonstrated passion for travel is a plus! Requirements Responsibilities:  Engineer and scale high-quality systems that serve hundreds of millions of requests daily, ensuring reliability and performance Serve as a product evangelist, promoting Tripstack's offerings both internally and externally Drive innovation by proactively identifying and proposing new technology solutions to the entire organization Ensure code quality through a focus on test-driven development and writing clean, maintainable code Mentor and empower the team on a wide range of new and existing technologies Leverage strong fundamentals in Algorithms, OOPs, and Data Structures to solve complex problems Tackle both front-end and back-end development, contributing across the entire stack Utilize source control tools such as Bitbucket, GitHub, and GitLab Solve complex technical challenges and troubleshoot third-party integrations in a fast-paced environment Collaborate effectively within a cross-functional team Automate repetitive tasks to streamline development and deployment Qualifications: Bachelor's or Master's degree in Computer Science or a related field 3-5 years of experience developing with C# Experience with Agile development methodologies Proficiency in full-stack development, including C# and .NET on the back end, and JavaScript, HTML, and CSS on the front end Familiarity with code quality tools like SonarQube Skilled in building and maintaining CI/CD pipelines Experience writing unit and integration tests for both front-end and back-end code A plus: Experience with front-end test automation frameworks Experience designing and building RESTful or SOAP APIs Hands-on experience with a modern front-end framework like React or Angular Experience with front-end automation testing tools like Selenium Proven ability to collaborate effectively within a cross-functional product focused development team Additional experience that would be considered an asset: Cloud experience is a plus: Hands-on experience with cloud platforms like GCP or AWS. Experience with API testing tools like Postman or Fiddler. Familiarity with Elastic tools such as Kibana or Grafana. What is takes to succeed here We are a high-performing team driven by the ambition to revolutionize travel. We play to our strengths, hold ourselves to the highest standards, and move with a sense of urgency to achieve our common goals. We believe in what we do and hold ourselves accountable to win. Benefits We offer an opportunity to work with a young, dynamic, and growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

WHO WE ARE Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites on the market. With over 300 GW of wind, solar, and energy storage assets managed globally across more than 600 clients and 18,000 sites, Power Factors manages 25% of the world's renewable energy data.* THE ROLE We are seeking a highly skilled Full Stack Developer with expertise in C#, .NET, and React to join our dynamic team. The ideal candidate will have a strong background in developing and maintaining complex applications. You will be working in a fast-paced, agile environment, contributing to the development of our Unity platform, which collects and analyzes millions of IoT and other data points to analyze and inform our users about their renewable energy assets. YOUR RESPONSIBILITIES Design: Participate and influence design sessions with peers using architectural principles and design patterns. Articulate the options, tradeoffs, and recommend a path forward that pertains to our long-term goals. Write and Maintain Code: Develop our product ensuring the software is built to scale, perform, easy to maintain, and is secure. Code quality and adhering to best practices is at your forefront. Solving Problems: Triage, debug, and synthesize client issues into root causes. Deliver sound fixes that support our product and technical roadmaps. Collaborate Cross-Functionally: Work in agile sprints with PMs, Designers, and other agile development teams aligning on dependencies and well-designed solutions. Continuous Improvement: Always improving both the code base and our processes. Identify and correct bottlenecks. CI/CD: Ability to improve our pipelines so we can shorten our cycle times and have a happy developer experience. Have a ‘shift-left’ mindset. Implement and maintain automated testing frameworks to ensure high-quality code. Coaching and Mentoring: Sharing of knowledge through training sessions, documentation, and hands-on coaching. Provide guidance and support to team members grow and develop their skills. Conduct code reviews and provide constructive feedback to team members. Monitoring: Know how our system is performing, scaling, and the cost so we can continuously improve them. Delivery: Contribute to the team’s success in sprint commitments with accountability and a sense of urgency. Hybrid position: 2 days in the office and 3 days working from home per week. QUALIFICATIONS Degree in Computer Science, Software Engineering, or equivalent. 8+ years of experience in full stack development with a strong technical background in C#, .NET, and React. Experience in containerization technologies like Docker and Kubernetes. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Experience with micro frontends architecture and design systems. Experience working in an Agile environment using frameworks like Scrum and Kanban. Highly motivated, self-driven, and problem solver. Result oriented with attention to details. Approaches problems with objectivity to enable data driven decision-making. Strong team player who can understand other’s pain points and propose creative solutions. Knowledge of PostgreSQL, Kafka, REST APIs, Playwright. SOFT SKILLS Effective Communication: Ability to clearly articulate ideas and collaborate with team members and stakeholders. Teamwork: Strong ability to work within a team, contributing to a positive and productive team environment. Adaptability: Flexibility to adapt to changing priorities and new challenges in a fast-paced environment. Problem-Solving: Proactive approach to identifying issues and developing innovative solutions. Time Management: Excellent organizational skills and ability to manage multiple tasks and deadlines. Leadership: Capability to mentor and guide junior developers, fostering their growth and development. Empathy: Understanding and consideration for the perspectives and needs of others, both within the team and with clients. Created during import