Performance Test Specialist

Your team’s dynamic: We're seeking a proactive and technically skilled Microsoft Dynamics 365 CRM System Administrator to join our growing IT team. This role is pivotal in ensuring the stability, security, and performance of our D365 CRM environment.  Your day at a glance: Administer, maintain, and support the Dynamics 365 Customer Engagement platform (Sales, Customer Service, Field Service, etc.)  Manage user roles, security settings, workflows, and business rules  Perform system monitoring, patching, and performance tuning  Coordinate with stakeholders to gather requirements and deliver CRM enhancements and configurations  Work with developers and integrators to manage plugins, custom entities, and Power Platform solutions (Power Automate, Power Apps)  Support data integrity and migration activities using tools like KingswaySoft or Azure Data Factory  Ensure compliance with governance, backup, and disaster recovery policies  Document processes and provide end-user training and support  What makes you a great fit: Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) 3+ years of experience in administering Microsoft Dynamics 365 CE/CRM  Proficient in CRM system configurations, security model, data management, and system customizations  Hands-on experience with Power Platform components  Familiarity with Azure services, Active Directory, and Office 365 integrations  Excellent problem-solving and communication skills  Microsoft certifications (e.g., PL-200, MB-910, MB-920, or equivalent) are a strong asset  An asset if you have: Experience with Dynamics 365 CRM on-premises and cloud migration  Exposure to DevOps/ALM practices with Azure DevOps pipelines  Basic understanding of JavaScript, C#, and FetchXML  Let’s talk perks! Attractive compensation package Training Tuition Reimbursement Program Subsidized meals in our amazing Bistro (Les Cordons Bleus) Work-life balance with a flexible working schedule Free, unlimited coffee Private, free parking for all employees Onsite fitness facility with personal trainer We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Description ~ English version to follow ~ NORWEGIAN - Localization Video Game QA Tester Montreal, Canada Are you someone who enjoys playing video games and looking for a job where you can use your native language? Look no further, Side Montreal is seeking Norwegian Localization QA Video Game Testers! Be the first to experience localized versions of games by testing them yourself! *This would be a short-term fixed contract with possibility of extension, full-time from Monday to Friday, up to 40 hours per week* *This is an in-person position at our main office in the Mile-End neighborhood of Montreal. The role requires the candidate to be located in Montreal, Quebec* What you will do Proofreading and identifying Norwegian language errors Ensuring the game complies with console manufacturers' guidelines Writing error/bug reports for issues you find to help improve the game Providing improvement suggestions Ensuring the game runs smoothly by identifying missing or incorrect content Performing occasional short translations What we are looking for Native-level proficiency in Norwegian is mandatory, as the role requires a thorough understanding of game content in the Norwegian language, according to client requirements. Strong understanding of Nordic culture. Excellent command of English is essential, as the role involves understanding and interpreting internal documentation from our renowned international clients. Basic proficiency in French to facilitate communication and collaboration when necessary. Computer literacy – particularly with Excel. Excellent attention to detail. What we offer Competitive salary and paid training Potential for permanent full-time openings with growth opportunities Accrued paid vacation from day one and 4 days of paid sick/personal leave per year after probation period Discount on STM transit card if you work in the office Employee Assistance Program available for you and your immediate family (spouse, children, parents, siblings) from day one Fun, diverse, and collaborative work environment About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the world’s leading developers and studios. Founded in 2009 and building on over 30 years of experience from our parent company in Japan, Side has become a global force with 20 studios across 14 countries in North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us share stories with the world! Join an international team of passionate gamers and contribute to delivering unforgettable gaming experiences. Discover our side of life. For more information, visit https://www.side.inc/fr-ca. — NORWEGIAN - Localization Video Game QA Tester Montreal, Canada Are you a gamer looking to take advantage of your native language? Look no further, Side Montreal is looking for Norwegian Localization QA Game Testers! Be the first to see the localized version of the unreleased games by testing them out yourself! *This would be for a fixed short-term contract with possibility of extension, full-time from Monday-Friday, up to 40 hours per week* *This is an in-office position at our main office in the Mile-End area of Montreal. The role requires candidates to be in Montreal, Quebec* What you’ll be doing Proofreading and identifying Norwegian language errors Ensuring console manufacturer guidelines are on point Writing reports of all the errors/bugs you found to help improve the game Get your voice heard by providing feedback on the game Make sure the game runs smooth by identifying missing/wrong content Performing ad hoc translations What we’re looking for Native-level proficiency in Norwegian is mandatory, as the position requires a thorough understanding of the content within games in the Norwegian language, as specified by client requests. Strong cultural understanding of Nordic culture. Excellent proficiency in English is essential, as the role involves comprehending and interpreting internal documentation from our esteemed international clients. Exhibit basic proficiency in French to facilitate communication and collaboration when required. Computer literacy – particularly with Excel. Excellent attention to detail. Previous experience with using different software and applications. What we offer Competitive salary and paid training Potential to convert into a permanent position and/or growth opportunities depending on business needs and performance Paid accrued vacation from day one and 4-days sick/personal leave per year post probation Discount on the STM transport card if you work in the office Access to our Employee Assistance Program for you and your immediate family (Spouse, children, parents, siblings) from day one Fun, diverse, inclusive and collaborative work environment with regular team-bonding and corporate activities/events including free coffee/snacks About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.  Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.    Experience our side of life. For more information, visit www.side.inc. 

Location: Markham, Ontario, Canada Position Title: Software Quality Assurance and Automation Test Engineer - Automotive Infotainment CIeNET is a mobile, automotive, telecom and enterprise software services and solutions research, engineering and development company founded in the U.S. in the year 2000. We currently have over 2,400 employees worldwide, supporting customers in North America, Asia and Europe. We have over ten locations across US, Canada, Mainland China and Taiwan. CIeNET has been named Global Outsourcing 100 in sixteen consecutive years. CIeNET became an ALTEN Group company in 2021. CIeNET has been expanding its footprint in Canada to better serve our industry leading customers in the automotive industry. We are engaged in the development of cutting-edge technologies and products that have brought automotive infotainment, mobile internet, telematics services, and Advanced Driver Assistance Systems (ADAS) technologies to fruition over the years. CIeNET Canada welcomes skilled, dedicated, innovative and motivated professionals to join our team in developing a promising career with us. Role Summary The software QA engineer will be an important member of our infotainment testing/verification team in Canada, which is part of the larger Global Engineering team working with our industry leading client. The QA engineer will be responsible for defining, implementing, executing, and maintaining test plans and test cases to ensure the software is delivered with high quality. The engineer will work closely with software developers/engineers, requirement developers/engineers and program managers through the entire product lifecycle. The QA engineer reviews requirement specifications and design documents, to better understand the features and specifications for the efficient design of test cases to address the full spectrum of the requirements and quality. The automation test Engineer should improve engineering productivity. In order to achieve this goal, automation test engineer are responsible for designing and implementing highly efficient automation test infrastructure, as well as tools and test scripts to test the specific products and solutions automatically. Key Responsibilities Participate in requirement reviews in order to write test procedures and test cases Define test strategies based on software development plans Define and maintain test plans based on software development schedule Setup, integrate and develop highly efficient and reliable test infrastructure Design and develop tools and scripts for product and solution automation test Investigate and evaluate new techniques and tools for continuous improvement Ensure test plans align with the development schedule and project milestones Prepare test reports on test results and problems and provide initial issue analysis Analyze reported issues to generate quality reports, and contribute to defect prevention Support development teams to verify and/or reproduce reported issues Participate in the continuous improvement of test processes and methodologies Setup and configure necessary hardware and operating environments for specialized and daily test cases Maintain of test equipment and the test library environment Participate in development of test tools and test scripts Interact with software developers and other QA engineers to ensure the deliverables fully address the needs Requirements Required Skills and Experiences: Minimum three years of experience in software quality assurance Minimum two years of experience in testing Android code Minimum two years of experience in mobile or automotive industry Understanding and experience of different automation framework Experience in automation tools like Jenkins, Selenium, Appium and others is a plus Experience with Android automation test tools such as UiAutomator, Monkey&MonkeyRunner or Robotium Development or scripting skills in common language such as JAVA, Python, Perl, C++ or shell Ability to anticipate problems and issues, and then recommend solutions to the problems Experience in mobile application automation is highly preferred Solid knowledge of software quality assurance methodologies and tools Knowledge of testing embedded product software Test driven development experience is a plus Good experience with different Operating Systems, especially Linux variants Working knowledge of Scrum/Agile software development process Outstanding verbal and written communication skills QA analyst / engineer needs to possess technical writing skills, effective communication skills, problem-solving and analytical skills, organizational skills, and interpersonal skills. QA analyst / engineer must be self-motivated, a quick-learner and reliably deliver on time in a fast-paced work environment Education and Training: Bachelor's degree in Computer Science, Software Engineering, or related field. Preferred Education and Certification: Higher degrees is preferred Professional Engineering designation is a plus Benefits Extended group insurance including prescription drugs, dental and vision cares RRSP employer match 15 days annual vacation CIeNET offers equal opportunities to people. Accommodation is available for applicants with disabilities upon required. We would like to thank all applicants for expressing interest. However only those selected for interviews will be contacted. Reference check of certain positions will be conducted with your permission.

~ English to follow ~ Portugais Brésilien - Testeur.se AQ en localisation de jeux vidéo Montréal, Canada Êtes-vous quelqu'un qui aime jouer aux jeux vidéo et recherche un emploi où vous pouvez utiliser votre langue maternelle? Ne cherchez pas plus loin, Side Montréal est à la recherche de testeurs(ses) de jeux vidéo AQ en localisation portugais brésilien! Soyez le premier à voir la version localisée des jeux en les testant vous-même! *Contrats sur appel avec des exigences de disponibilité à temps plein du lundi au vendredi, jusqu'à 40 heures par semaine* *Il s'agit d'un poste en personne, à notre bureau principal dans le quartier Mile-End de Montréal. Le poste exige que le candidat soit à Montréal, Québec* Ce que vous allez faire Relecture et identification des erreurs de langue en portugais brésilien Vérifier que le jeu adhère aux lignes directives des fabricants des consoles Écrire des rapports d’erreurs/de bugs que vous trouvez pour aider à améliorer le jeu Dire des suggestions d’amélioration Assurez-vous que le jeu déroule bien en recherchant des contenus manquants/incorrects Effectuer des courtes traductions occasionnelle Requirements Ce que nous recherchons Une maîtrise de niveau natif du portugais brésilien est obligatoire, car le poste nécessite une compréhension approfondie du contenu des jeux en langue portugaise brésilienne, selon les demandes des clients Parfaite connaissance de la culture brésilienne Excellente maîtrise de l'anglais est indispensable, car le rôle implique la compréhension et l'interprétation de la documentation interne de nos clients internationaux de renom Faire preuve d'une maîtrise de base du français pour faciliter la communication et la collaboration lorsque cela est nécessaire Compétences informatique – particulièrement avec Excel Excellente attention aux détails Benefits Rémunération et avantages sociaux Ce que nous offrons Salaire compétitif et formation rémunérée Potentiel d'ouvertures permanentes à temps plein avec des opportunités de croissance Vacances accumulées payées dès le premier jour et 4 jours de congé de maladie/personnel par année après la période d'essai Rabais sur la carte de transport STM si vous travaillez au bureau Programme d'aide aux employés pour vous et votre famille immédiate (conjoint, enfants, parents, frères et sœurs) dès le premier jour Environnement de travail amusant, diversifié et collaborative À propos de Side Side (anciennement PTW) est un fournisseur mondial de services et de développement de jeux vidéo, proposant des solutions techniques et créatives à de nombreux développeurs et studios parmi les plus importants du monde. Fondée en 2009 et s’appuyant sur plus de 30 ans d’expérience de notre maison mère au Japon, Side est devenue une force mondiale avec 20 studios répartis dans 14 pays en Amérique du Nord, en Europe, en Amérique du Sud et en Asie. Nos services de pointe incluent le développement de jeux, la production artistique, la production audio, l'assurance qualité, la localisation, l'assurance qualité de la localisation, le support aux joueurs, la gestion de communauté et les ensembles de données. Aidez-nous à partager des histoires avec le monde entier! Rejoignez une équipe internationale de joueurs passionnés et contribuez à offrir des expériences de jeu inoubliables. Découvrez notre côté de la vie. Pour plus d'informations, rendez-vous sur https://www.side.inc/fr-ca. — Brazilian Portuguese - Localization Video Game QA Tester Montreal, Canada Are you a gamer looking to take advantage of your native language? Look no further, Side Montreal is looking for Brazilian Portuguese Localization QA Game Testers! Be the first to see the localized version of the unreleased games by testing them out yourself! *This is an on-call position with full-time availabilities from Monday-Friday, up to 40 hours per week* *This is an in-office position at our main office in the Mile-End area of Montreal. The role requires candidates to be in Montreal, Quebec* What you’ll be doing Proofreading and identifying Brazilian Portuguese language errors Ensuring console manufacturer guidelines are on point Writing reports of all the errors/bugs you found to help improve the game Get your voice heard by providing feedback on the game Make sure the game runs smooth by identifying missing/wrong content Performing ad hoc translations What we’re looking for Native-level proficiency in Brazilian Portuguese is mandatory, as the position requires a thorough understanding of the content within games in the Brazilian Portuguese language, as specified by client requests Strong cultural understanding of Brazil Excellent proficiency in English is essential, as the role involves comprehending and interpreting internal documentation from our esteemed international clients Exhibit basic proficiency in French to facilitate communication and collaboration when required Computer literacy – particularly with Excel Excellent attention to detail Previous experience with using different software and applications What's in it for you? Competitive salary and paid training Potential to convert into a permanent position and/or growth opportunities depending on business needs and performance Paid accrued vacation from day one and 4-days sick/personal leave per year post probation Discount on the STM transport card if you work in the office Access to our Employee Assistance Program for you and your immediate family (Spouse, children, parents, siblings) from day one Fun, diverse, inclusive and collaborative work environment with regular team-bonding and corporate activities/events including free coffee/snacks About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.  Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.    Experience our side of life. For more information, visit www.side.inc. 

Description ~ English version to follow ~ FINNISH - Localization Video Game QA Tester Montreal, Canada Are you someone who enjoys playing video games and looking for a job where you can use your native language? Look no further, Side Montreal is seeking Finnish Localization QA Video Game Testers! Be the first to see the localized version of games by testing them yourself! *This would be a short-term fixed contract with possibility of extension, full-time from Monday to Friday, up to 40 hours per week* *This is an in-person position at our main office in the Mile-End neighborhood of Montreal. The position requires candidates to be located in Montreal, Quebec* What you will do Proofreading and identifying language errors in Finnish Ensuring the game complies with console manufacturers' guidelines Writing error/bug reports of issues you find to help improve the game Providing improvement suggestions Ensuring the game runs smoothly by identifying missing/incorrect content Performing occasional short translations What we are looking for Native-level proficiency in Finnish is mandatory, as the role requires a thorough understanding of game content in the Finnish language according to client requirements. Strong knowledge of Finnish culture. Excellent command of English is essential, as the role involves understanding and interpreting internal documentation from our renowned international clients. Basic proficiency in French to facilitate communication and collaboration when necessary. Computer literacy – particularly with Excel. Excellent attention to detail. What we offer Competitive salary and paid training Potential for permanent full-time positions with growth opportunities Accrued paid vacation from day one and 4 days of paid sick/personal leave per year after probation period STM transport card discount if you work in the office Employee Assistance Program available for you and your immediate family (spouse, children, parents, siblings) from day one Fun, diverse, and collaborative work environment About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the world’s largest developers and studios. Founded in 2009 and leveraging over 30 years of experience from our parent company in Japan, Side has become a global force with 20 studios across 14 countries in North America, Europe, South America, and Asia. Our cutting-edge services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us share stories with the world! Join an international team of passionate gamers and contribute to delivering unforgettable gaming experiences. Discover our side of life. For more information, visit https://www.side.inc/fr-ca. — FINNISH - Localization Video Game QA Tester Montreal, Canada Are you a gamer looking to take advantage of your native language? Look no further, Side Montreal is looking for Finnish Localization QA Game Testers! Be the first to see the localized version of the unreleased games by testing them out yourself! *This would be for a fixed short-term contract with possibility of extension, full-time from Monday-Friday, up to 40 hours per week* *This is an in-office position at our main office in the Mile-End area of Montreal. The role requires candidates to be in Montreal, Quebec.* What you’ll be doing Proofreading and identifying Finnish language errors Ensuring console manufacturer guidelines are on point Writing reports of all the errors/bugs you found to help improve the game Get your voice heard by providing feedback on the game Make sure the game runs smooth by identifying missing/wrong content Performing ad hoc translations What we’re looking for Native-level proficiency in Finnish is mandatory, as the position requires a thorough understanding of the content within games in the Finnish language, as specified by client requests. Strong cultural understanding of Finland. Excellent proficiency in English is essential, as the role involves comprehending and interpreting internal documentation from our esteemed international clients. Exhibit basic proficiency in French to facilitate communication and collaboration when required. Computer literacy – particularly with Excel. Excellent attention to detail. Previous experience with using different software and applications. What we offer Competitive salary and paid training Potential to convert into a permanent position and/or growth opportunities depending on business needs and performance Paid accrued vacation from day one and 4-days sick/personal leave per year post probation Discount on the STM transport card if you work in the office Access to our Employee Assistance Program for you and your immediate family (Spouse, children, parents, siblings) from day one Fun, diverse, inclusive and collaborative work environment with regular team-bonding and corporate activities/events including free coffee/snacks About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.  Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.    Experience our side of life. For more information, visit www.side.inc. 

Description ~ English version to follow ~ SWEDISH - Localization QA Video Game Tester Montreal, Canada Are you someone who enjoys playing video games and looking for a job where you can use your native language? Look no further, Side Montreal is seeking Swedish Localization QA Video Game Testers! Be the first to see the localized version of games by testing them yourself! *This would be a short-term fixed contract with possibility of extension, full-time from Monday to Friday, up to 40 hours per week* *This is an in-person position at our main office in the Mile-End neighborhood of Montreal. The role requires candidates to be in Montreal, Quebec* What you will do Proofread and identify Swedish language errors Verify that the game complies with console manufacturers' guidelines Write error/bug reports for issues you find to help improve the game Provide improvement suggestions Ensure the game runs smoothly by identifying missing/incorrect content Perform occasional short translations What we are looking for Native-level proficiency in Swedish is mandatory, as the position requires a thorough understanding of game content in the Swedish language, according to client requirements. Strong understanding of Swedish culture. Excellent command of English is essential, as the role involves understanding and interpreting internal documentation from our renowned international clients. Basic proficiency in French to facilitate communication and collaboration when necessary. Computer literacy – particularly with Excel. Excellent attention to detail. What we offer Competitive salary and paid training Potential for permanent full-time openings with growth opportunities Accrued paid vacation from day one and 4 days of paid sick/personal leave per year after probation period Discount on STM transit card if you work in the office Employee Assistance Program available for you and your immediate family (spouse, children, parents, siblings) from day one Fun, diverse, and collaborative work environment About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the world’s leading developers and studios. Founded in 2009 and building on over 30 years of experience from our parent company in Japan, Side has become a global force with 20 studios across 14 countries in North America, Europe, South America, and Asia. Our cutting-edge services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us share stories with the world! Join an international team of passionate gamers and contribute to delivering unforgettable gaming experiences. Discover our side of life. For more information, visit https://www.side.inc/fr-ca. — SWEDISH - Localization Video Game QA Tester Montreal, Canada Are you a gamer looking to take advantage of your native language? Look no further, Side Montreal is looking for Swedish Localization QA Game Testers! Be the first to see the localized version of the unreleased games by testing them out yourself! *This would be for a fixed short-term contract with possibility of extension, full-time from Monday-Friday, up to 40 hours per week* *This is an in-office position at our main office in the Mile-End area of Montreal. The role requires candidates to be in Montreal, Quebec* What you’ll be doing Proofreading and identifying Swedish language errors Ensuring console manufacturer guidelines are on point Writing reports of all the errors/bugs you found to help improve the game Get your voice heard by providing feedback on the game Make sure the game runs smooth by identifying missing/wrong content Performing ad hoc translations What we’re looking for Native-level proficiency in Swedish is mandatory, as the position requires a thorough understanding of the content within games in the Swedish language, as specified by client requests. Strong cultural understanding of Sweden. Excellent proficiency in English is essential, as the role involves comprehending and interpreting internal documentation from our esteemed international clients. Exhibit basic proficiency in French to facilitate communication and collaboration when required. Computer literacy – particularly with Excel. Excellent attention to detail. Previous experience with using different software and applications. What we offer Competitive salary and paid training Potential to convert into a permanent position and/or growth opportunities depending on business needs and performance Paid accrued vacation from day one and 4-days sick/personal leave per year post probation Discount on the STM transport card if you work in the office Access to our Employee Assistance Program for you and your immediate family (Spouse, children, parents, siblings) from day one Fun, diverse, inclusive and collaborative work environment with regular team-bonding and corporate activities/events including free coffee/snacks About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.  Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.    Experience our side of life. For more information, visit www.side.inc.