Your team’s dynamic: We're seeking a proactive and technically skilled Microsoft Dynamics 365 CRM System Administrator to join our growing IT team. This role is pivotal in ensuring the stability, security, and performance of our D365 CRM environment.  Your day at a glance: Administer, maintain, and support the Dynamics 365 Customer Engagement platform (Sales, Customer Service, Field Service, etc.)  Manage user roles, security settings, workflows, and business rules  Perform system monitoring, patching, and performance tuning  Coordinate with stakeholders to gather requirements and deliver CRM enhancements and configurations  Work with developers and integrators to manage plugins, custom entities, and Power Platform solutions (Power Automate, Power Apps)  Support data integrity and migration activities using tools like KingswaySoft or Azure Data Factory  Ensure compliance with governance, backup, and disaster recovery policies  Document processes and provide end-user training and support  What makes you a great fit: Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) 3+ years of experience in administering Microsoft Dynamics 365 CE/CRM  Proficient in CRM system configurations, security model, data management, and system customizations  Hands-on experience with Power Platform components  Familiarity with Azure services, Active Directory, and Office 365 integrations  Excellent problem-solving and communication skills  Microsoft certifications (e.g., PL-200, MB-910, MB-920, or equivalent) are a strong asset  An asset if you have: Experience with Dynamics 365 CRM on-premises and cloud migration  Exposure to DevOps/ALM practices with Azure DevOps pipelines  Basic understanding of JavaScript, C#, and FetchXML  Let’s talk perks! Attractive compensation package Training Tuition Reimbursement Program Subsidized meals in our amazing Bistro (Les Cordons Bleus) Work-life balance with a flexible working schedule Free, unlimited coffee Private, free parking for all employees Onsite fitness facility with personal trainer We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.