Description

Customer Service Representative Edmonton, AB | Full-Time | $20–$24/hr | Benefits + RRSP Matching Are you a people person who thrives in a fast-paced environment and loves solving problems? Legacy Heating & Cooling is Alberta’s fastest growing HVAC & Plumbing contractor, and we’re looking for a Customer Service Rep who brings energy, positivity, and a passion for helping others. This isn’t just a job – it’s a chance to grow your career with a team that’s more like a family. Why Join Legacy: We don’t just install furnaces and ACs — we build careers and community. Here’s what you can expect: • Full Benefits (health + dental) • RRSP Matching • Fun Social Events (we like to celebrate wins) • Career Growth Opportunities • Supportive, Tight-Knit Team – we’ve got your back Responsibilities will include, but are not limited to: • Answer incoming calls, web chats, emails, and social media inquiries • Schedule service, maintenance, and estimate appointments using our easy-to-use system • Coordinate techs efficiently and keep customers updated • Process payments and follow up on quotes, service requests, and memberships • Recommend personalized HVAC solutions (don’t worry—we’ll train you!) What you bring to the table: • Have great communication and time management skills • Can multitask like a pro and thrive in a busy office • Love helping people and solving problems • Are tech-savvy and learn new software easily • Have scheduling or HVAC experience (a big bonus but not required!) Availability: We’re looking for full-time team members who are flexible and open to daytime, evening, or weekend shifts. Salary: $20.00 - $24.00 per hour Ready to join a team that values you? Apply today and let’s build something great together. Send your resume to careers@legacyheating.ca