Ajax Analysts Job Listings

Fractional Senior Professional63865529230465120

Workable

Fractional Senior Professional

Substance is a leading talent firm offering flexible hiring solutions, including fractional, remote, and permanent roles across all levels, from entry to C-suite. Our focus is on providing companies with top-tier talent while delivering up to 70% in cost savings by sourcing from low-cost regions. We aim to match companies with the expertise they need for any business challenge. What is Fractional Work? Fractional roles allow professionals to dedicate part of their time to a project, typically for 3-12 months. These roles offer flexibility and differ from traditional contract or freelance work, as they involve deeper strategic contributions. Whether remote or hybrid, fractional work provides high-impact solutions for businesses looking for part-time but experienced professionals. Who Needs Fractional Talent? Companies of all sizes—from startups to established enterprises, across all sectors —seek fractional talent during key growth phases or transitions. They benefit from senior expertise without the cost or need for full-time employees. Types of Roles for Fractional and Remote Work: Roles span all levels, including finance, operations, marketing, HR, and project management. Whether you're a seasoned CFO, mid-level operations manager, or a marketing specialist, fractional work provides opportunities to leverage your expertise for impactful results. Requirements We’re looking for professionals across all experience levels with proven expertise in their fields. Candidates should be highly hands on, possess excellent stakeholder management, strong project management and communications skills. Candidates must have a track record of delivering results in dynamic environments. Roles typically range from 3-12 months, with flexibility for remote or hybrid work settings. If you're looking for a flexible way to make a significant impact, Substance has the opportunities for you. Benefits Depending from company to company you are assigned with and the length of the fractional assignment At Substance, we believe in genuine connections, not just filling roles. If your profile is a strong match, you’ll hear from us within 1-2 weeks. If not, no empty promises—just know we appreciate your interest, and we’ll keep you in mind for future opportunities where you can truly make an impact. Our focus is on building meaningful partnerships, so when the right role comes along, we’ll be ready to make it count. Getsubstance.co Pte. Ltd. | EA License No: 24C2398

Toronto, ON, Canada

Negotiable Salary

Client Success Team Lead (Head Coach)63845402229763121

Workable

Client Success Team Lead (Head Coach)

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Impact Clients helps entrepreneurs start or scale their digital product businesses. What began as a broke UCLA student struggling to sell an online course has now grown into a company generating $1M+ in revenue monthly with a global team of 35+. Our mission is to reform the education system by helping over 1 million people achieve financial freedom through online business. To sustain and improve client success at scale, we’re hiring a Customer Success Team Lead. The CEO, Richard Yu, is an online business coach with: 100K+ subscribers on YouTube → youtube.com/richardyu1 A growing personal brand on Instagram → instagram.com/richardyuzee Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. About The Role: You’ll be leading a team of 5-8 Customer Success Managers (CSMs) responsible for client onboarding, coaching, and retention. Your job is to elevate client outcomes, maximize lifetime value, and train our CSMs to become world-class coaches. This is a hands-on leadership role: you’ll manage, mentor, and hold the team accountable, while also stepping in personally when high-stakes client situations require it. This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 8 hours per day, and some days will require a little more effort of up to 9+ hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. Requirements Here are the requirements: Lead a team of 10 CSMs, coaching them to run effective onboarding, accountability, and renewal calls. Step into refund/chargeback situations and high-stakes calls to retain clients and protect revenue. Train CSMs to confidently handle objections, deliver stronger 1:1 calls, and increase client results. Monitor KPIs around retention, upgrades, renewals, and collections. Improve scripts, processes, and SOPs to make the CSM function more scalable and efficient. Collaborate with Sales/Marketing to ensure alignment in client messaging and delivery. Take ownership of escalated client accounts and ensure resolution. You must have proven experience leading customer success teams in online education, coaching, or digital marketing. A Strong track record with objection handling, save calls, and client retention. Hands-on experience preventing refunds and chargebacks. Excellent communication and leadership skills. Proficiency with tools like Loom, Slack, Zapier, Calendly, GSuite, Trello and CRMs. Highly organized with attention to detail and ability to manage multiple priorities. Passion for mentoring and developing people in a high-growth environment. You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential. You must have a very high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) WHO THIS IS FOR: A natural leader who thrives on retaining clients and handling tough conversations. Someone who can step into client fires (refunds, chargebacks, escalations) and resolve them calmly. A mentor at heart who enjoys coaching team members to improve their client interactions. Highly accountable and detail-oriented, with a focus on results. Excited to grow with us long-term and play a key role in scaling to 9 figures. WHO THIS IS NOT FOR: Someone who avoids difficult conversations or shies away from handling escalations. Someone with another full-time job or multiple freelance commitments. Someone who struggles with deadlines, structure, or fast execution. Someone who isn’t open to feedback or growth in a fast-paced environment. Benefits Base Salary: $5,000–$8,000 USD/month (depending on experience) Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections. Next Steps If this role excites you: Submit your resume. Record a 3–5 minute Loom video introducing yourself and answering: Why should we hire you? What’s your experience with leading client success teams? Share an example where you successfully handled a save call or refund/chargeback scenario. Share an example where you coached a team member to perform better. Why do you believe you’ll thrive in a fast-paced, growth-driven environment? Applications are reviewed on a rolling basis. If selected, you’ll hear from us within 24–48 hours.

Toronto, ON, Canada

CA$5,000-8,000/month

Vice President - Rail & Transit Practice63845401802755122

Workable

Vice President - Rail & Transit Practice

At Steer North America, our vision is a world where the critical services and infrastructure that move our communities work better for all of us. Our mission is to be the leading consultancy shaping the future of how people live, work, and connect. We are driven by a passion for creating positive impact through our expertise in critical services and infrastructure. We strive to unlock the potential of our clients and their organizations to help people, places, and economies thrive. For a world in motion, complex challenges deserve powerful solutions, global intelligence and local partnership, technical expertise and independent advice. We are seeking a dynamic leader to join our Rail & Transit practice. Wherever organizations are developing transportation systems or delivering on-the-ground services, Steer is committed to enhancing their impact. Through our work, we improve the way people move through their daily lives, making transportation more efficient, accessible, and sustainable. Position Overview We are seeking an experienced professional to help us grow our Rail & Transit practice. Alongside our existing leaders, this senior role will be responsible for driving strategic growth, delivering complex projects, and fostering long-term client relationships within the transit and rail industry. Key Responsibilities Driving Strategic Growth Help drive the growth of the Rail & Transit practice in alignment with broader business objectives. Act as a technical and thought leader both internally and externally in the market. Collaborate with internal leadership to implement strategic planning, sales, and marketing initiatives. Delivering Complex Projects Serve as Project Director (Principal-In-Charge) or Technical Director (Technical Lead) on major and strategic projects. Oversee all phases of project delivery, working with project managers/wider staff to ensure adherence to scope, schedule, and budget while maintaining the highest quality standards. Implement appropriate project delivery, sales, and contracting processes to ensure consistent, high-quality outcomes. Fostering Client Relationships & Business Development Build, maintain, and expand long-term relationships with key clients, partners, and industry stakeholders. Lead business development efforts, including proposal development, presentations, and negotiations. Stay informed about market trends to create differentiated technical solutions that respond to client needs. Work closely with the marketing team to push thought leadership into the market and impact Steer’s reputation as a thought leader. Represent the organization externally, promoting its values and capabilities in the marketplace. Wider Responsibilities Provide leadership and direction to a multidisciplinary team, fostering a collaborative, innovative, and high-performing work environment. Mentor and guide staff, focusing on career development, performance management, and succession planning. Requirements Required: Minimum of 15 years of experience in the transportation industry with an emphasis on rail and transit. Bachelor’s degree in relevant field. Demonstrated success in business development, client engagement, and project leadership for rail and transit clients. Proven ability to lead large, cross-functional teams and manage high-profile rail and transit projects. Preferred: Technical background in relevant areas (examples include, but are not limited to, forecasting, business/strategic case development, operations planning, procurement support, funding/financing, project development). Benefits For our US applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, commuter benefits, a group Share Incentive Plan, a 3% 401k contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance). Additionally, we offer up to 44 paid days off - 20 vacation days, 9 public holidays, 3 floating days, 10 sick days, and 2 volunteering days – as well as a semi-annual performance review process. For our Canadian applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, a group Share Incentive Plan, a 3% RRSP contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance). Additionally, we offer up to 47 paid days off - 22 vacation days, 13 public holidays, 2 volunteering days and 10 sick days – as well as a bi-annual performance review process. Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others. Steer is an equal opportunity employer and welcomes all candidates with any legally protected status. Steer will provide accommodation, now or throughout your employment, if needed. In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page. Salary Range - $180,000 – 280,000 w/ benefits

Toronto, ON, Canada

CA$180,000-280,000/year

Lead Data Scientist- Supply Chain63845384771459123

Workable

Lead Data Scientist- Supply Chain

Tiger Analytics is looking for an experienced Senior Data Scientist to join our team. As a leading advanced analytics consulting firm, we help Fortune 500 companies generate valuable insights from their data. With our deep expertise in Data Science, Machine Learning, and AI, we deliver innovative solutions to complex business problems. As a Lead Data Scientist at Tiger Analytics, you will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and drive business value through advanced analytics. Key Responsibilities: Accelerate and improve the entire network design process, from raw data to a model ready for running in tools like Coupa or Llamasoft. This involves: Getting data and identifying/correcting outliers in capacity, throughputs, and transportation costs. Creating models for auto-completion of missing data and new routes. Automating the creation of common scenarios, such as optimizing warehouse locations (deleting or adding warehouses) in a dynamic and globally applicable way. Connecting multiple isolated models- The core of this involves mathematical optimization models (mixed-integer linear programming). Combine data science with supply chain knowledge to adapt to available data. Develop heuristics to accelerate NP-hard network design models that currently take days to run. The goal is to automate the running of hundreds of models in the background to provide possible improvements without manual intervention. Supply Chain Analysis: Normalize historical data (3-5 years) to reflect the supply chain accurately, removing anomalies like strikes. Identify when and why the real supply chain deviates from the plan (root cause analysis). Analyze bottlenecks in the supply chain. Find "general insights" that analysts might not know to look for, such as unexpected correlations between events across different parts of the supply chain (e.g., promotions in Luxembourg causing stockouts in Spain). This requires creative thinking beyond simple correlation due to the complexity and temporal aspects of the global supply chain. Identify trends where things are operating outside of normal parameters for any KPI or action in the supply chain Requirements Bachelor’s or Master’s degree in Computer Science, Mathematics, or a related technical field. 7+ years of experience in Data Science and Machine Learning. 7+ years of hands-on experience in Python and PySpark. Strong stakeholder management skills, including engagement with business units and vendors. Data Science: Strong expertise in developing supervised and unsupervised ML models, with knowledge of time series and demand forecasting being a plus. Industry- Supply chain is must have. Benefits This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Toronto, ON, Canada

Negotiable Salary

Senior Business Analyst - Insurance (Fully Remote)63845382706049124

Workable

Senior Business Analyst - Insurance (Fully Remote)

Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred) Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be based in Canada Must be working to work CET hours (Central European Time) Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Toronto, ON, Canada

Negotiable Salary