Alberta Call Center & Customer Service Job Listings

Workable

Guest Services Manager

Exciting Opportunity: Join our Team at Tommy Gun's Calgary! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Manager Work Term: Full-time Location: Beacon Hill - Calgary Wage: starting at $18 per hour, PLUS Manager's bonus. *With a minimum of 1 year experience in a barbershop/hair salon* Benefits Clean, safe, and positive work environment Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture Opportunities for growth and career advancement Enjoy a staff discount on our large product selection Be a part of an amazing clientele who appreciate the Tommy Gun's experience Requirements to Thrive with Us: Exceptional Customer Service Skills - can you go above and beyond for every guest, every time Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities Bring familiarity with visual merchandising and product inventory (an asset!) Bonus points for experience in a salon, barbershop, or spa Let your outgoing and fun personality shine through! Who We Are: At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look. Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy. Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself. Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!

Calgary, AB, Canada

CA$18/hour

COBS Bread 130th - Sales Assistant63580335515907121

Workable

COBS Bread 130th - Sales Assistant

2024 Top 50 Best Workplaces in Canada ™ by Great Place to Work Our Role When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact. Your Role as Sales Assistant At COBS Bread, we celebrate fresh. Our Sales Assistants are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Assistant to share their enthusiasm for all things fluffy and sweet with our loyal customers. No experience necessary- just the right attitude and a willingness to learn. What Your Day Looks Like Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers Be responsible for merchandising product and executing marketing campaigns Work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking!) Requirements Why You Were Bread for This You are someone who takes pride in providing a great and personable experience for our customers You have a positive attitude and friendly demeanour You are reliable, self-motivated, and enjoys learning new skills You are a team player who is approachable and likes working with people Relevant retail experience and experience in handling cash, credit card and debit transactions is a strong asset Physical Requirements Continuous standing/ walking for all tasks Constant use of both hands Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level Benefits Perks & What You’ll Feel Good About A fun team work environment with flexible hours Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program. Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community. Complimentary products on us every shift And more, including benefits for all full time employees While we thank you for your interest, only those selected for interviews will be contacted. About COBS Bread With over 130 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service. COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Calgary, AB, Canada

Negotiable Salary

Customer Support Specialist63393005253889122

Workable

Customer Support Specialist

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care. We’re looking for our next thorough and resourceful Customer Support Specialist to join our Customer Experience team. Reporting to the Team Lead, Customer Support, you’ll be an expert problem solver as you delve deep to provide tailor-made solutions to our customers and and help pinpoint product issues as we continuously hone and refine our technology. A day in the life as a Customer Support Specialist: Ensure delivery to customers – facilitate the timely and successful delivery of solutions according to customer needs and objectives. Be the point of contact – Field support calls, chats and emails coming into the queue for internal and external users  Manage incoming queries – Prioritize tickets, reassign based on subject and skill level, and update and track assigned tickets Improve the technology – Troubleshoot reported issues and create defects for product to review and participate software/hardware testing Continue to grow professionally – Research and consult manuals and training material for self-guided continued learning  If the below describe your knowledge, experience and character, this role could be for you: I have experience in the foodservice, acute care, or tech industry I gained my knowledge through 1-3 years of direct experience in customer support roles. I have some kind of a foodservice certification, such as Food Service Manager, Certified Dietary Manager, Registered Dietician, Dietary Technician, Hopsitality Manger, or equivalent. I have experience with Customer Success Management tools, such as Zendesk, Salesforce, or other foodservice tech software. I’m exceptional at being flexible in stressful situations and being able to thrive under pressure, especially when it comes to delivering top-notch strategic solutions for customer issues. I get most excited about investigating issues, solving highly analytical problems, and not stopping or following up until I have found a resolution. I’m extra passionate about being able to explain complex topics easily and succinctly and I show a keen eye for detail. I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA (and Vietnam if required for role). I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills. We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you! More to love about working at MealSuite: We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve. We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. We take care of our employees too! Here are just a few of the great things we offer: Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts. Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer. Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing. An inclusive workplace – women account for 53% of our employees and 58% of people leaders. Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow! Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. Have we got your attention? Great! Here’s what’s next: Apply today with your resume and answers to our application questions. We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person. If there’s a delay in our response, please don’t think we’ve forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview. We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.

Alberta, Canada

Negotiable Salary

Workable

Guest Services Manager

Exciting Opportunity: Join our Team at Tommy Gun's Calgary! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Manager Work Term: Full-time Location: Beacon Hill - Calgary Wage: starting at $18 per hour, PLUS Manager's bonus. Benefits Clean, safe, and positive work environment Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture Opportunities for growth and career advancement Enjoy a staff discount on our large product selection Be a part of an amazing clientele who appreciate the Tommy Gun's experience Requirements to Thrive with Us: Exceptional Customer Service Skills - can you go above and beyond for every guest, every time Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities Bring familiarity with visual merchandising and product inventory (an asset!) Bonus points for experience in a salon, barbershop, or spa Let your outgoing and fun personality shine through! Who We Are: At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look. Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy. Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself. Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!

Calgary, AB, Canada

CA$18

Customer Service Representative (Edmonton North)63392998923907124

Workable

Customer Service Representative (Edmonton North)

Who we are: At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader. The position: As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a “people-first” attitude, professionalism, and patience, you’ll go above and beyond to provide tailored solutions, ensuring every customer feels heard, valued, and supported. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide: Health & dental benefits Personal care days Statutory holidays off Employee & family assistance program Employee discounts What you’ll be doing: Assist and greet customers, both in person and over the phone, ensuring a welcoming and professional experience. Book deliveries and coordinate scheduling to meet customer needs. Accurately and efficiently process customer payments and type up invoices — a minimum typing speed of 40 words per minute is required to meet operational standards. Maintain organized records and manage filing systems. Collaborate with sales consultants and team members to provide optimal solutions and support. What you need to be successful: Demonstrate a strong work ethic, punctuality, attention to detail, and a genuine desire to help people. Proactively provide input and recommendations to enhance the customer experience. Collaborate with various departments to resolve customer issues efficiently and effectively. Quickly learn and adapt to computer software and systems. Exhibit outstanding oral and written communication skills while working effectively within a diverse team. Availability: This is a full-time position and will require you to be available: Monday to Sunday from 10:00am to 6:00pm Compensation: $16/hr We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

Edmonton, AB, Canada

CA$16