
Hello, I’m Shelly, your go-to Virtual Assistant for Medical, Mental Health, and Wellness Professionals, blending compassionate support with precision-driven administrative expertise. For close to a decade, I was deep in Data and Research. For the last 2 years, I took that same Analytical Focus, paired with my love for Organization and Efficiency to Support CEO's as an Executive Assistant. Now that I have discovered my Purpose and what really sets my Soul on Fire - Mental Wellness, Fitness, and Nurturing Whole-Self Wellness in general, I am dedicating all my energy with much enthusiasm to supporting Health, Wellness & Fitness leaders and businesses. As a health leader, I’ll support you by taking the weight of backend operations off your shoulders so you can focus on your real purpose of helping people get stronger, heal, and thrive. I bring expertise in running medical clinics and therapy practices, ensuring your operations stay steady, streamlined, and fully aligned with patient care. I understand the sensitivity of client data and the importance of maintaining confidentiality, which is why I operate with full HIPAA compliance and a deep respect for the trust you place in me. My Areas of Expertise: ✅ Accurate Medical Billing, Insurance Claims Processing, and Documentation Support ✅ EHR/EMR/PMS Management (familiar with systems like Dr. Chrono, SimplePractice, Epic, Therapy Notes, ICA Notes, TheraNest, Athena Health, and Kareo) ✅ Appointment Scheduling, Patient Intake, and Calendar Management ✅ Accounts Receivable (A/R) Management: Follow up on Outstanding Claims and Patient Balances to Improve Cash Flow ✅ Patient Communication & Support ✅ Credentialing ✅ SOP Creation, Onboarding, Workflow Automation, and CRM Management ✅ Commitment to HIPAA-compliant Communication and Data Handling ✅ Administrative Support Tailored to Solo Practitioners and Group Practices ✅ Calm, Compassionate Approach to Client Interactions I’m extremely passionate about the intersection of mental health, mindfulness, and operational excellence, helping wellness professionals focus on patient/client care while I handle the details behind the scenes. If you’re ready to streamline your workflows, get your billing on track, and bring a little more peace to your practice, contact me through: shirrohshelly@gmail.com or WhatsApp +1 714 400-3907
