Wellness & Fitness Virtual Assistant Lessons

Description

Hey there, I am Shelmith (You can call me Shelly) For close to a decade, I was deep in Data and Research. For the last 2 years, I took that same Analytical Focus, paired with my love for Organization and Efficiency to Support CEO's as an Executive Assistant. Now, I have discovered my Purpose and what really sets my Soul on Fire - Mental Wellness, Fitness, and Nurturing Whole-Self Wellness in general, I am now dedicating all my energy with much enthusiasm to supporting Fitness & Wellness leaders and businesses. As a wellness leader, I will support you by taking the weight of backend operations off your shoulders so you can focus on your real purpose of helping people get stronger, heal, and thrive. For your Fitness/Wellness Studio, I will help Optimize Operations and elevate the Client Experience, creating smoother scheduling, better retention, and more consistent revenue flow I have expertise in fitness studio management software like Mindbody (including Booker), Momence, and Exercise.com. I am a fast learner and open to learn any other software that your studio uses, and tailoring my services to meet your unique needs. & ☑️ Studio Management & Operations Support • Mindbody & Momence Platform Setup, Configuration, and Optimization • Class, Appointment, and Membership Management • Instructor and Staff Scheduling Coordination • Payment Processing and Invoicing • Client Onboarding and Retention Workflows • Reporting, Analytics, and Performance Tracking ☑️ CRM & Automation • CRM Integration and Automation to Streamline Bookings and Communication • Data Migration • Creating Automated Email Sequences for New Members and Cancellations • Managing Client Databases and Subscription Renewals • Setting Up Forms and Custom Workflows ☑️ Client Experience & Engagement • Managing Customer Inquiries and Feedback (Chat, SMS, and Email) • Creating Smooth Online Booking and Check-In Processes • Supporting Loyalty Programs and Referral Campaigns • Social Proof Management (Reviews, Testimonials, etc.) ☑️ Executive & Administrative Support • Inbox and Calendar Management for Studio Owners • Staff Coordination and Communication • SOP Documentation for Studio Operations • Event, Challenge, or Workshop Coordination ☑️ Lead Generation and Outreach • Research and Identify Potential Leads • Execute Outreach through Email Campaigns and CRM Systems Other Tools & Systems I am an Expert in: Kajabi | Asana | Dubsado | Trello | ClickUp | Notion | Google Workspace | Canva | Slack | Zoom | Loom | Calendly | Hunter.io | Zapier | Make (Integromat) | Appy Pie Automate | GoHighLevel | Hubspot | Mailchimp | Google Keyword Planner | Google Trends | Semrush | Ahrefs, among others.