Burlington Call Center & Customer Service Job Listings

Full time Sales Assistant - Meadowvale COBS63580327077633120

Workable

Full time Sales Assistant - Meadowvale COBS

Great Place to Work® Certified Demand for COBS Bread is unprecedented in this time of need, and we are hiring sales team members to help serve our community. Nothing is more important to us than the health and safety of our staff, franchisees, partners and customers. We are reinforcing our rigorous standards and operating procedures in order to ensure we are providing the most sanitary and safe environment for our staff and customers. At COBS Bread, we celebrate fresh. Our Sales Assistants are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Assistants to share their love of freshness with our loyal customers. No experience necessary- just the right attitude and a willingness to learn. Thank you for your interest in joining COBS Bread and sharing our renowned fresh baked goods with your community. Why Work at COBS Bread? Our goal is to provide you with the opportunities you need to achieve your goals. Wherever your career takes you, our wish is that the experience you gain at COBS will always be a part of the recipe that makes you, you. Through development programs that provide you with opportunities to lead teams, and take charge when it comes to production, marketing, and sales, we’re invested in offering you the ingredients you need to grow in your career. While you’re here, we’re happy to offer unique benefits that make working at COBS Bread that much sweeter. As a Sales Assistant at COBS Bread, you will: Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers Be responsible for merchandising product and executing marketing campaigns Also work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking! Scones, Danishes, and more!) Requirements What we are looking for in a successful candidate: Someone who takes pride in providing a great and personable experience for our customers Experience in handling cash, credit card and debit transactions are preferred Relevant retail experience is a strong asset Positive attitude and friendly demeanour Someone who is reliable, self-motivated, and enjoys learning new skills A team player who is approachable and likes working with people Physical Requirements Continuous standing/ walking for all tasks Constant use of both hands, and frequent forceful gripping Continually operating the POS system Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level Benefits What’s in it for you? A fun work environment with flexible hours Complimentary products on us every shift Career advancement opportunities – abound. Where do you see yourself? Your franchisee/manager has a vested interest in helping you craft your career. Our training program – robust and ongoing. Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification. And more, including benefits for all full time employees who have been employed for a minimum of 1 year. While we thank you for your interest, only those selected for interviews will be contacted. About COBS Bread COBS Bread is part of Bakers Delight – an Australian-owned company established in 1980 operating as Bakers Delight in Australia and New Zealand, and as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. All of COBS Bread’s baked goods are made on the same day they are sold, ensuring that everything is fresh and delightful. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Mississauga, ON, Canada

Reception + Retail Associates63393002925697121

Workable

Reception + Retail Associates

Exciting Opportunity: Join our Team at the new Tommy Gun's Mississauga - OPENING SOON! We're thrilled to announce the opening of our first location in Mississauga, ON, located at Clarkson Crossing! The shop will open this September, so we invite you to join our stylish and dynamic team today and be part of the buzz as we grow and thrive in this new location! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Work Term: Full-time and Part-time Location: Clarkson Crossing - Mississauga Wage: starting at $18/hour * * Flexible availability. Be able to work on weekdays, weekends, and evening shifts. * * Benefits Clean, safe, and positive work environment Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture Opportunities for growth and career advancement Enjoy a staff discount on our large product selection Be a part of an amazing clientele who appreciate the Tommy Gun's experience Requirements to Thrive with Us: Exceptional Customer Service Skills - can you go above and beyond for every guest, every time Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities Bring familiarity with visual merchandising and product inventory (an asset!) Bonus points for experience in a salon, barbershop, or spa Let your outgoing and fun personality shine through! Who We Are: At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look. Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy. Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself. Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!

Mississauga, ON, Canada

CA$18

Customer Service Representative (TFT) (CUPE 61.25)63393003614083122

Workable

Customer Service Representative (TFT) (CUPE 61.25)

Basic Function: To act as customer service representative, greet and direct customers while providing a wide range of information and services in response to customer needs. Position Description: To act as customer service representative, greeting and directing customers in a prompt, professional and service-oriented manner, complying with County standards for customer service. Act as primary receptionist for Social Services and Housing programs, by greeting incoming clients/members of the public, operating the department phone system, responding to inquiries, taking messages and transferring calls Work with the IT Department staff to update employees’ names and extensions for the phone system. Provide a wide range of information and services in response to customer inquiries. Provide customer service support to Social Services clients, through the scheduling and viewing of appointments on standardized software (SAMS, Scheduler, Sharepoint) and by assisting them with the computers in the reception area. Process incoming and outgoing mail (Canada Post, corporate and commercial courier). Accept incoming payments from the general public and process the payments as per corporate standard. Assist with the Harm Reduction Program by distributing Naloxone kits, needle supplies, ensuring the paperwork is completed properly, and collecting returned sharps containers from clients, as required. Receive incoming shipments/supplies Maintain the fax machine, receive faxes on behalf of Social Services and Housing Ensure the reception area is tidy and stocked with updated information pamphlets Participate in department team meetings providing input into clerical and organizational matters where applicable Perform other duties as assigned Requirements Knowledge and Experience: Grade 12 plus an additional one-year program/certificate in administrative/business/accounting studies. One year experience in customer service field. Skills and Abilities: Good broad-based knowledge of municipal operations and services Proven customer service, public relations and interpersonal skills Ability to deal with sensitive and confidential information/situations Understanding and sensitivity when interacting with vulnerable people. Excellent time management, and organizational skills Strong conflict resolution and de-escalation skills Excellent oral communication skills Valid Ontario driver’s license and access to a reliable vehicle. Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act Computer expertise in corporate standard software (Microsoft Office), department specific software to data search and create and modify word processed documents and the cash receipt system. Benefits Posting #: CUPE 61.25 Position: Customer Service Representative Status: Temporary Full Time (date of hire to approximately December 31, 2025) Number of Vacancies: 1 Employee Group: CUPE Local 4700 Salary: $23.56 - $29.43 per hour Division: Emergency and Social Services Department: Social Services and Housing Reports To: Program Manager, Ontario Works Location: Dunnville, ON Posting Period: July 23, 2025 - August 6, 2025 How to Apply: Follow the link below for the application process through Google Chrome: Ensure the file extension for your resume document is .doc, .docx or .pdf If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file. Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca. The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education. Thank you for your interest in this position. Only those to be interviewed will be contacted.

Dunnville, Haldimand, ON, Canada

CA$23.56-29.43

Customer Care Specialist63393000378241123

Workable

Customer Care Specialist

Customer Care Specialist Part Time, Contract Toronto, ON (Homebased) Compensation: $19.50/hr Reports to: Lead, Customer Experience Direct Reports: No Join us in our mission to change what it is to be blind in Canada. Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today. We're looking for a mission-driven Customer Care Specialist who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination. Your Impact at CNIB Independently assist customers, in a timely and accurate fashion, with telephone and email with inquiries, through inbound and outbound channels. Maintain an up-to-date awareness of CNIB and partner services, policies and procedures. Interact with multiple systems simultaneously. Able to de-escalate callers who may be emotional or navigate uncertain situations. Resolve or escalate problems, handle conflict, and make effective decisions under pressure. Openly receives and implements feedback to demonstrate growth in the position. Contributes to team KPI targets, including call and email quality scores. Maintains data integrity, privacy, productivity and quality standards. Use consultative skills, empathy and active listening to effectively understand and support caller queries. Identify and resolve problems and make effective decisions to handle conflict. Provide high quality customer services by offering meaningful support inclusive of: Assisting callers who are navigating sight loss by introducing them to Vision Loss Rehabilitation Canada’s programs and services. Informing callers of the diverse range of CNIB services and programs ensuring to promote awareness of community services. Assisting callers with CNIB SmartLife products, sales, returns and investigating shipping concerns. Engaging with our generous Donors by providing information on various ways to donate, information on fundraising events and processing donations. Assisting CELA patrons with accessible library services. Requirements Who you are: Education and Certifications College Diploma or University degree preferred Experience and Qualifications Minimum 2 years in the relevant customer service field. Able to perform all job duties fluently in English; Able to complete all duties fluently in French would be an asset. Experience in developing relationships with customers. Excellent interpersonal skills and positive attitude. Detail oriented with excellent time management and organization skills Professional written and verbal communication skills. Ability to multitask between high volumes of inquiries from varying channels in an efficient manner. Proficiency with Microsoft Office applications and online resources Demonstrate knowledge and understanding of Salesforce or similar Client Relationship Management tools is an asset. Previous Contact Center, including inbound and outbound calling and emails Personal or professional experience relating to blindness and sight loss Personal or professional experience working with assistive technology and/or accessible environments. Personal or professional experience relating to blindness and sight loss is considered an asset. Personal or professional experience working with assistive technology and/or accessible environments is considered an asset. Benefits Perks We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including: Flexible and hybrid working arrangements and schedules. Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives. Enticing internal employee referral program. Be Part of Our Mission If this sounds like the role for you, please visit our website to submit an application. Closing date: August 6, 2025. Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant. Working Together for Change Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+. CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. Learn more about our mission here.

Toronto, ON, Canada

CA$19.5

Reception + Retail Associates63580277394177124

Workable

Reception + Retail Associates

Exciting Opportunity: Join Our Growing Team at Tommy Guns Burlington! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate Reception + Retail Associates who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Work Term: Part-time and Full-time Location: Appleby Village Headon Forest Wage: $17 - $19 per hour Benefits Clean, safe, positive work environment Fun, busy & friendly environment and positive company culture Growth & career advancement Staff discount Amazing clientele Requirements Amazing customer service skills Excellent written & verbal communication skills— must be able to answer emails & phone calls, manage service queue and support your team Ability to thrive in a fast-paced environment Exceptional time-management, with the ability to multitask and prioritize Familiarity with visual merchandising and product inventory an asset Experience in a salon, barbershop or spa is a bonus Outgoing & fun personality Who we are Our Chicago-style barber shops combine timeless style with sleek modern amenities. We need passionate reception + retail associates who make sure clients have the high-quality Tommy Gun’s experience they know and love, as soon as they step through the door. Our commitment to an unparalleled Tommy Gun’s experience doesn’t stop with our customers—we want you to love where you work. When our team is happy, everybody’s happy. We’re on the lookout for people who are not only skilled, but who are also a good fit for our culture. Because work should be a place where you can be yourself, and even have a little fun! Locally Owned and Operated ~ Apply today!

Burlington, ON, Canada

CA$17-19/hour