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Workable
Customer Service Representative
Rentokil-Terminix Canada is one of the largest providers of pest management services for the property management sector. Since its founding, the company has established itself as an industry leader. Our certified technicians use innovative technologies to protect millions of homes and businesses across Canada. This position supports our commercial and residential customers while delivering world-class customer service. The individual will work directly with our branch managers, technicians, and other members of the support services team to ensure customer satisfaction in all areas. Responsibilities include: setting up new contracts and new assignments, supporting the customer portal, distributing invoices along with required documentation, and following up on customer questions and/or concerns related to billing or account changes. This role involves supporting both our internal and external customers, so it is essential to demonstrate excellent customer service skills, work independently, solve problems effectively, and maintain positive relationships. Salary: $19.00 - $24.00 plus commissions Responsibilities: Manage calls and correspondence from residential and commercial clients regarding service, scheduling, bill payments, and billing-related requests, turning excellent service into revenue-generating opportunities. Proactively propose creative home inspections to all eligible customers. Identify needs of current and potential customers and offer products to close sales and generate revenue and commissions. Provide first-call resolution by using all available resources to resolve customer issues. Develop and maintain ongoing relationships with customers. Have a general knowledge of the organization, its products and/or services. Possess excellent verbal communication skills, with the ability to overcome objections and de-escalate difficult situations. Use computerized systems to identify customer needs, track contacts, gather information, and/or resolve issues. Make outgoing customer service calls as part of various campaigns. Call back customers after normal hours, respond to messages left with the call answering service. Respond to requests received via web forms and follow up accordingly. Perform all other related tasks. Requirements More than 2 years of administrative experience in a dynamic professional environment. Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint. Familiarity with Google Suite (e.g., Google Docs, Drive, Gmail, Calendar). Ability to learn and use multiple computer systems. Knowledge of vendor portals is an asset. Excellent proofreading and document editing skills. Strong analytical skills and high attention to detail. Ability to manage multiple tasks simultaneously in a fast-paced environment. Ability to prioritize work without direct supervision. Excellent communication skills (oral and written). Ability to exercise tact and diplomacy in interactions. Strong work ethic, punctuality, and maintenance of a professional attitude. Education: High school diploma required. An asset: college or university degree in administration, management, and/or accounting, or equivalent experience. Benefits Why choose Rentokil-Terminix? A career at Rentokil-Terminix is exactly that: a professional journey full of opportunities. We are proud to form a world-class team that rewards performance. We offer competitive pay issued every two weeks, and many of our positions include incentives based on performance and excellence in customer service. You will benefit from several advantages (if eligible) throughout your journey with us: Paid training! Excellent health benefits: medical, dental, and vision care. Group RRSP plan with employer matching contributions up to 3.5% of your annual base salary. Paid sick days and vacation time. Short-term and long-term disability insurance. Life insurance. Opportunity to earn commission bonuses (after the 3-month probation period). Competitive salary. Rentokil-Terminix is an equal opportunity employer. If you require accommodations at any point during the interview process, please contact our human resources department.
Québec City, QC, Canada
CA$19-24/hour
Workable
Volunteer Video Content Creator - Help Bring Our Mission to Life
Location: Remote | Type: Unpaid Volunteer Role About The Educational Equality Institute (TEEI): At TEEI, we’re committed to creating equal access to education for individuals and communities who need it most. From supporting refugees through language programs to developing skills-based initiatives, we tell impactful stories every day—and we need your help to share them visually with the world. We’re looking for a creative and driven Volunteer Video Content Creator to craft compelling visual content that will inspire others to join our mission. What You’ll Be Doing: Tell Stories Through Video: Capture and highlight TEEI’s programs, events, and success stories in short, captivating videos for social media platforms. Produce Campaign-Ready Content: Create polished promotional videos for fundraising campaigns, program launches, and special events. Edit with Excellence: Work with raw footage to develop high-quality, professional videos that align with TEEI’s branding and messaging. Collaborate Creatively: Partner with the marketing and communications team to brainstorm ideas and bring stories to life visually. Experiment and Innovate: Stay updated on video trends and suggest fresh approaches to engage our audiences. Please Note: This is an unpaid volunteer role, but the stories you’ll help tell and the lives you’ll help impact will be invaluable. Submit your application. Let’s bring powerful stories to life together. Requirements You have a creative eye for storytelling and understand the power of visuals to inspire action. You have experience with video editing software (e.g., Adobe Premiere Pro, Final Cut, DaVinci Resolve, or similar). You’re organized and can manage multiple projects, meeting deadlines without compromising quality. You enjoy working collaboratively while also taking initiative when needed. Prior experience in video production or nonprofit work is a bonus, but passion and dedication matter most. Benefits Contribute to meaningful work that makes a difference in underserved communities. Develop and showcase your video production skills while working on impactful projects. Work with a passionate team committed to education and social progress. Flexible remote role that works with your schedule.
Toronto, ON, Canada
Negotiable Salary
Workable
Guest Blogger Volunteer - Share Stories That Matter
Location: Remote | Type: Unpaid Volunteer Role About The Educational Equality Institute (TEEI): TEEI is dedicated to creating equal educational opportunities for underserved communities worldwide. Through impactful programs and partnerships, we aim to transform lives through education. Stories are a powerful tool in our mission, and we’re looking for a Guest Blogger Volunteer to help us share them with the world. What You’ll Be Doing: Write Impactful Content: Craft blog posts that highlight TEEI’s programs, success stories, and the challenges faced by underserved communities. Spotlight Inspiring Individuals: Share stories of volunteers, beneficiaries, and partners who are contributing to TEEI’s mission. Educate and Inform: Write articles that shed light on key issues in education, refugees, and global inequality. Collaborate with the Team: Work closely with TEEI staff to brainstorm topics, research content, and align with organizational messaging. Boost Visibility: Write SEO-friendly blog posts to increase TEEI’s online reach and attract new audiences. Please Note: This is an unpaid volunteer role, but your work will play a vital role in raising awareness and driving support for TEEI’s mission. Let’s work together to create stories that inspire action and change lives. Requirements About You: You’re a talented writer with a passion for storytelling. You have experience in blogging or content creation, or are eager to develop these skills. You understand or are willing to learn about SEO best practices for blogging. You’re reliable, organized, and able to meet deadlines. Experience with WordPress or similar platforms is a bonus but not required. Benefits Contribute to meaningful work by sharing stories that inspire change. Build your writing portfolio with impactful content for a nonprofit organization. Work with a supportive team passionate about creating opportunities through education. Flexible, remote role that fits your schedule.
Toronto, ON, Canada
Negotiable Salary
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