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Workable
Host / Hostess / Guest Services Team - JOEY South Common
We are thrilled to welcome you back to the all-new JOEY South Common, this fall! Apply today to join our opening team. This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.  The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.  As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations. Requirements  Proven ability to make decisions and empower others. You are a natural leader.  A passion for hospitality and creating world-class experiences  A desire to learn and grow through personal and career development  An entrepreneurial mindset. You see things from a new perspective Core Values You value honesty and humility. You have integrity and do what you say. You approach life with fearless determination and a sense of fun. You are creative, risk-taking, visionary and cutting edge. You choose to lead. You contribute to a strong culture and are committed to the team. You are passionate about quality and professionalism. You believe in unleashing the potential in others. Benefits Competitive compensation opportunity Flexible scheduling to accommodate your personal and family needs  Ongoing mentorship to support personal and professional goals Fun, Team-driven and inclusive community  Dynamic, fast-paced, and agile work environment  World-class Culinary and Service training  Compete through culinary and bar challenges  Meal discounts  Fitness membership discounts  Recruiting & Referral bonus program incentives Your journey starts here. If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.  JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.  JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.
Edmonton, AB, Canada
Workable
Outside Sales Representative
Join Us! We are excited to announce opportunities within our rapidly growing company.  Featuring state-of-the-art calibration laboratories across Canada. BHD is an inspiring company who has won the Best Place to Work award 6 years and counting! Join our team at BHD’s Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who thrives on connecting with others. If your friends or colleagues often say how much they love working with you, and you enjoy learning new things while engaging with people, this is the perfect role for you. No need to be a technical expert – we’re looking for "people" persons who excel at building relationships and love interacting with customers. At BHD, we value a culture of warmth, approachability, and teamwork, and your personality will be key in maintaining and enhancing this environment. You’ll be the friendly face and voice that helps customers with their calibration needs, bringing both enthusiasm and great communication to every conversation. Apply today and make a difference in a place where your natural warmth and curiosity are celebrated! BHD Instrumentation Ltd. is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed by strategic investors, focused on solving complex challenges for industrial clients across Canada. If you're driven by results, thrive in dynamic environments, and want to build a career in a company that rewards bold execution, this is your opportunity. We're not looking for order-takers—we need challengers who redefine how customers think about their problems. Summary: As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions that solve real-world instrumentation challenges. This role demands high energy, extensive travel (up to 50-70% across Alberta, BC, and beyond), and a relentless focus on closing deals. You'll report directly to the VP, Sales and have clear paths to advancement into senior sales, management, or strategic roles for top performers. Job Duties: ·       Prospect and Hunt Aggressively: Identify and pursue new business opportunities through cold outreach, networking, and leveraging industry events. We're seeking someone hungry to build a pipeline from scratch—expect 20-30% of your time on proactive lead generation. ·       Challenge and Solve Customer Problems: Adopt a Challenger Sales approach—teach customers new insights about their operations, tailor solutions from our portfolio (e.g., calibration tools, test equipment rentals), and differentiate us from competitors. Focus on root-cause analysis: diagnose inefficiencies in industrial testing processes and propose high-impact fixes. ·       Travel and Build Relationships: Hit the road to visit clients onsite (e.g., oil & gas, manufacturing, utilities sectors). Conduct demos, negotiate contracts, and close deals face-to-face. Willingness to travel extensively (overnight stays common) is non-negotiable—leverage this to forge deep, trust-based partnerships. ·       Drive Revenue and Metrics: Achieve quarterly quotas, track CRM data, and collaborate with internal teams (calibration experts, service techs) to ensure seamless delivery. Report on wins, losses, and market insights to refine strategy. ·       Continuous Improvement: Stay ahead of industry trends (e.g., emerging tech in instrumentation), provide feedback on product gaps, and mentor junior team members as you advance. Requirements: ·       Proven Track Record: 3+ years in outside sales, ideally in industrial equipment, instrumentation, or B2B technical sales. Demonstrated success in hitting targets (provide examples in your application). ·       Hungry and Driven Mindset: You're self-motivated, resilient to rejection, and obsessed with winning. We want someone who views sales as a strategic battle—psychologically attuned to customer needs, with the grit to push through obstacles. ·       Challenger Sales Expertise: Skilled in consultative selling; you don't just pitch products—you uncover hidden problems, educate clients, and tailor solutions that create massive value. Technical aptitude (e.g., understanding of calibration/test equipment) is a plus; we'll train the rest. ·       Travel Readiness: Valid driver's license, passport, and enthusiasm for road warrior life. Comfortable with 50-70% travel for in-person visits; remote work flexibility when not in the field. ·       Career-Oriented: Ambitious with a desire for rapid advancement—e.g., into sales leadership or business development. Bachelor's degree preferred but not required if you've got the results to back it up. ·       Soft Skills: Excellent communication, negotiation, and problem-solving abilities. Tech-savvy (CRM, MS Office) and adaptable in fast-paced environments. What We Offer ·       Competitive Compensation: Base + uncapped commissions, performance bonuses, and equity potential for stars. ·       Career Growth: Clear advancement paths—top performers move up quickly (e.g., to Sales Director in 2-3 years). We invest in training and mentorship. ·       Culture: High-impact environment where execution wins. Work with a lean, strategic team focused on leverage points like customer innovation and market dominance—no bureaucracy, just results. If you're a high-IQ hustler who sees sales as a system for outsized impact, apply now. Send your resume and a brief note on your biggest sales win (and why it succeeded). We're brutally selective—only the hungry need apply. No excuses; just results. Why BHD? Be a part something innovative and growing! We are proud leaders within our industry and continue to drive success. We have seen revenue growth year after year while also being established for over 30 years in the industry. Benefit from our benefits! We enroll our employees in an extensive medical benefits package. We also offer competitive compensation, vacation days, recognition programs, incentive packages and many more perks! Succeed as a Team! Our commission structure promotes an inclusive sales team environment. We all have invested interest in seeing each other succeed and are committed to do so. Never Stop Growing! Our product offerings offer an extensive opportunity to continue to learn. You will have routine product information sessions available and a knowledgeable sales department to support you. We are proud of our history of quick career progression for our top achievers and are committed to see our people succeed and grow. Enjoy Where You Work! We built a beautiful state-of-the-art office where you will be proud to work. Enjoy free parking, an open-concept environment, industry resources at your fingertips and visibility into our calibration, sales, and rentals departments. BHD Instrumentation is a growing company that sells, services and rents professional test equipment from leading manufacturers. BHD has been in business for over 30 years and is the leading supplier to industrial clients in all market segments.
Edmonton, AB, Canada
Workable
Intermediate Structural Engineer - Existing Buildings
What is the opportunity? We are a firm that does things a little differently. This is your opportunity to join our high-calibre, experienced group of professionals on a mission to re-imagine the future by changing the way that buildings are conceived and constructed. Entuitive is looking for an Intermediate Structural Engineer, based in our Edmonton office. Take the opportunity to learn more about the structural engineering and special projects and restoration service at Entuitive. We are passionate about our work and the talented individuals that get to deliver complex projects on a regular basis. What will you do? Execution of structural projects and act as Engineer of Record within the realm of existing buildings from conceptual design to final completion: Perform site assessments and prepare evaluation reports Perform designs and prepare contract drawings and specifications Review work in field and provide reports Write and administer construction contracts Structural engineering calculations for all structural components including columns, beams, slabs, foundations, and lateral systems, particularly for assessment and strengthening existing structures Works to assemble and coordinate engineering drawings and contract documents in collaboration with our BIM technologists and other members of the engineering team. Conduct field reviews and other contract administrative duties. Type of projects will include: Restoration, remediation and retrofit of existing buildings Renovations and tenant improvements Structural assessment and upgrade of buildings for new loading conditions, occupancy changes, additions, and expansions Structural condition assessments Requirements What do you need to succeed? Minimum Bachelor’s degree in structural engineering 6+ years of relevant experience in the engineering consulting industry P.Eng. or eligible to register in Alberta Excellent communication skills both verbal and written Strong background in the field of existing buildings and restoration including current and leading-edge knowledge of materials and processes. Strong experience with working on several projects with different scale and type simultaneously Project management skills with ability to manage scope, schedule and budget is considered an asset Having experience in or exposure to multiple building materials (wood, structural steel, masonry, concrete, and cold-formed steel) in terms of design, evaluation, and/or remediation is considered an asset. Must have a valid driver’s license and access to a reliable vehicle and maintain throughout employment. Benefits Why Entuitive? Flexible working hours, 37.5 hour work week. Minimum 4 days a week in office. Building strong relationships and collaborating internally is important to us! Commitment to staff growth through mentoring and training. Employer paid medical, dental, and vision insurance premiums for employees and their dependents. Generous parental leave policy. RRSP matching up to 5%. Participation in our discretionary profit-sharing plan. About Entuitive We are deeply committed to fostering an inclusive, equitable, and accessible environment where all employees and clients feel valued, respected, and supported. Entuitive will ensure that reasonable accommodations are made to persons with disabilities during the recruitment and assessment processes. If you are excited about this opportunity and are interested in learning more about Entuitive, please check out our About Us page. At Entuitive, we prioritize human-centric evaluation methods and do not utilize AI for screening or recruitment processes.
Edmonton, AB, Canada
Workable
Sales Representative - Gatineau, QC
If you are looking for a challenging job that will help you develop your marketing, communication, leadership, and sales experience and skills, Kognitive Sales Solutions has the opportunity for you! We are looking for motivated, dynamic candidates who are passionate about sales and committed to delivering exceptional customer service. At Kognitive Sales Solutions, you have the advantage of writing your own paycheck through our compensation structure that allows you to increase your income with commissions. We are currently seeking Sales Representatives in the Ottawa-Gatineau region. As a Sales Representative, your primary role will be acquiring customers for our clients' financial products. You will be required to travel to various retail locations or customer acquisition events to promote assigned products. COMPENSATION: $15.75/hour guaranteed minimum wage protection + commission Thank you to all applicants for their interest; however, only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you require any type of accommodation, please let us know. Requirements Excellent communication skills. Personal motivation and exceptional work ethic. Ability to establish and maintain positive working relationships with store staff. Willingness to travel between different stores within your assigned region. Smartphone with basic internet access required. Willingness to meet quotas. Strong desire to become one of tomorrow’s leaders. Benefits Paid online and in-person training Ongoing coaching opportunities Professional advancement opportunities Flexible schedule Pleasant work environment Work for a nationally recognized marketing company
Gatineau, QC, Canada
CA$15/hour
Workable
Sales Representative (Full-Time/Part-Time) - Airdrie, AB
Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the most trusted and iconic Canadian brands. Here at Kognitive Sales Solutions, you have the ability to write your own paycheck with a competitive base wage and a great commission structure that allows you to increase your take-home pay each week. Compensation: $15.00/hr minimum protection guarantee + commission Responsibilities: Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk Drive sales, advocacy and brand awareness for our client’s product Provide expectational customer service ensuring customers have a great experience Find creative approaches to engage customers and share the benefits of the product Build and maintain positive working relationships with store personnel Maintain a high level of confidentiality as you work with customer information Why join us? Flexible work environment and schedule Fully paid training and ongoing coaching Competitive base plus commission Work for one of the most recognized marketing agencies in Canada Work on behalf of one of the most trusted iconic brands in Canada Career growth opportunities for advancement and professional development Keys to success: Outgoing, personable, enjoys interacting with people Customer service or sales experience an asset Comfortable delivering key messages Strong listening and communication skills Work well independently and within a team Comfortable completing a criminal background check Reliable access to a vehicle or valid driver’s license is considered to be an asset. We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.
Airdrie, AB, Canada
CA$15/hour
Workable
Nurse
Canadian Nurses: Take Your Career to the Next Level with a Fully Sponsored U.S. Opportunity! Registered Nurses – Michigan & Indiana, USA This opportunity is open to Canadian citizens only, as it is available through the TN Visa program. Full Visa Sponsorship + Relocation Assistance $35 – $39 per hour This a TN Visa Programme - Canadian Passport Holders only to apply. You need to have a Bachelors Degree in Nursing to qualify. About the Opportunity We are seeking Canadian Citizen Registered Nurses (BSN required) to join hospitals and clinics across Michigan and Indiana. You will work for and be employed directly by the hospital. This is a fantastic opportunity to grow your career in the U.S. while working with one of the region’s most respected health systems. Full TN Visa sponsorship, relocation assistance, and a comprehensive benefits package is supplied to successful candidates. What You’ll Do Provide high-quality, compassionate nursing care. Collaborate with physicians, therapists, and healthcare teams. Support patients and families through their care journey. Maintain compliance with U.S. state nursing standards and policies. Requirements Canadian citizenship (essential for TN Visa eligibility). Bachelor of Science in Nursing (BSN). Active Canadian RN license and eligible for U.S. state licensure. Strong clinical judgment, adaptability, and communication skills. Newly qualified Nurses are welcome to apply also What We Offer Compensation: $35–$39 per hour Visa & Relocation: Full TN Visa sponsorship, paperwork covered, and relocation support. Benefits include: Medical, dental, vision, and prescription coverage. Disability and life insurance (self, spouse, dependents). 403(b) retirement plan with employer match. Paid time off (PTO), paid holidays, PTO buyback. Tuition reimbursement and certification support. Wellness programs, Employee Assistance Program (EAP). Discounts through BenefitHub, DailyPay options. Why Apply and come to the US for work? Work in a respected health system serving Northern Indiana & Southwest Michigan. Join a collaborative, innovative, and patient-focused team. Enjoy career growth opportunities with tuition reimbursement and Academy programs. Apply Now Canadian RNs ready to relocate and start their U.S. career should apply today! Apply through the link and upload your resume. This opportunity is open only to Canadian Citizens, a requirement directly related to TN Visa eligibility. All applications will be reviewed fairly and without discrimination.
Toronto, ON, Canada
CA$35-39/hour
Workable
Project Manager
At BOS Innovations, we execute industrial automation solutions with excellence that solve manufacturers’ challenges with advanced technology for the future. We’re not just developing solutions; we’re defining the future of industrial automation. As a company, we thrive on the integration of leading-edge technologies and foster an environment that empowers personal and professional growth. With a collaborative culture and a commitment to developing talent, BOS offers unmatched opportunities for career advancement, allowing you to find the perfect role that aligns with your skills and aspirations. Join us to contribute to innovative projects and take your expertise to new heights. Job Type: Full-Time Wage: $75,000 - $110,000/year, 3% company matching RRSP Location: London, ON About the Role As a Project Manager at BOS Innovations, you’ll play a critical role in ensuring the successful execution of automation projects that improve manufacturing processes. You’ll manage customer relationships, project planning, and team coordination to deliver solutions on time, within scope, and on budget. Your leadership will help shape project outcomes and enhance client satisfaction, driving both company and individual success.   RESPONSIBILITIES Project Planning and Coordination: Develop comprehensive project plans, schedules, and budgets using BOS templates and tools. Facilitate kickoff meetings, ensure proper documentation, and establish clear milestones to guide successful project execution. Customer Relationship Management: Serve as the primary point of contact for customers throughout the project lifecycle. Address technical, timing, and commercial concerns proactively to maintain satisfaction and foster long-term relationships. Execution and Risk Management: Oversee project progress using the BOS Project Playbook, identifying risks and implementing contingency plans. Escalate critical issues following BOS escalation processes to ensure timely resolution. Proposal Development and Quality Assurance: Lead proposal planning, coordinating cross-functional teams to develop high-quality, compliant submissions. Analyze RFPs, manage timelines, and ensure proposals meet client requirements and reflect BOS’s standards. Team Leadership and Collaboration: Mentor and support team members, promoting cooperation and recognizing exceptional contributions. Coordinate with internal departments to ensure alignment of customer requirements, deliverables, and project goals. This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. BOS welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Your interest in this opportunity is appreciated. Applicants must be eligible to work in Canada. Only those applicants selected for an interview will be contacted. Requirements About You You are a results-driven professional with experience in Industrial Automation and a proven ability to manage projects effectively or an eager candidate ready to excel in project management. You possess strong organizational, communication, and problem-solving skills, with a keen ability to navigate dynamic environments. Your adaptability and proactive approach make you an asset in driving project success and ensuring client satisfaction. Benefits About BOS Innovations For over 25 years, BOS Innovations has delivered industrial automation solutions that address the complex challenges faced by manufacturers in automotive, mining, energy, defense, and general industries. Our collaborative approach and advanced technology pave the way for future advancements and profitability.   Benefits Of Working At BOS Mentorship and Leadership Programs Flexible Work Hours Competitive Salary Health Benefits Program (multiple extended health care plans to choose from) Annual Profit Sharing RRSP Employee/Employer Matching Program Banked Hours Program Subsidized Lunch Program Staff appreciation lunches & Socials Bi-annual company events Career planning & goal setting Employee Recognition Programs Performance Appraisal Program BOS Promotional Clothing Employee Assistance Program Onsite Gym and Locker Rooms with showers Ping pong and foosball table in Cafeteria for lunches and breaks
London, ON, Canada
CA$75,000-110,000/year
Workable
Order Administrator
Your team’s dynamic: As an Order Administrator, you will be part of a dynamic team who all work together to meet their goals and objectives. Our team cares about providing the ultimate customer service experience by processing orders in a timely and accurate manner. Our highly skilled team leads and other team members will provide coaching and guidance to ensure you will be successful in your role. You will be participating in a highly organized training that will be customized to your level of knowledge. You will have great support system from your colleagues. What your day will look like: Validate purchase orders (price, parts, pertinent information) Enter all purchase orders in the system Communicate with the Channel Sales department in order to discuss discrepancies and/or improvements Inform customers of any missing information on their purchase orders Be the liaison between Channel Sales and Supply Chain department Manage Customer Service phone calls Complete special projects when assigned  More about you: Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Highly motivated by a fast pace environment At ease with different tools such as CRM, Excel, etc. Organized, detail-oriented and at ease with different processes Positive, assertive, confident with a tenacious attitude Able to be on site as needed Able to do overtime as required Let’s talk perks! Attractive compensation package Training Tuition Reimbursement Program Subsidized meals in our amazing Bistro (Les Cordons Bleus) Work-life balance with a flexible working schedule Free, unlimited coffee Private, free parking for all employees Onsite fitness facility with personal trainer Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
Montreal, QC, Canada
Workable
Electrical Technician
New Flyer is North America’s heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies. Please note: Travel to the United States will be required during the initial training period. Candidates must be eligible to enter the U.S. for training purposes, which requirements may vary depending on country of origin. Eligibility can include, but may not be limited to Canadian or U.S. citizenship, or the ability to obtain a valid U.S. Work Visa. To help expedite consideration, applicants are encouraged to note any relevant status or documentation that may clarify their eligibility. POSITION SUMMARY The Electrical Technician is responsible for performing testing of various electrical components related to the bus manufacturing process. This role is also responsible for reviewing and interpreting schematics, troubleshooting, diagnosing, and repairing systems, and operating under strict safety policies, procedures, and regulations. WHY JOIN US: Be a part of a team leading the world’s electrification of mass mobility Competitive Wages and comprehensive benefit package with Immediate benefit eligibility     Paid holidays and vacation Passionate about creating a better product, a better workplace, and a better world Inclusive workplace culture that values and empowers team members. On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023) Advancement opportunities within our family of companies WHAT YOU WILL DO: Perform functional tests on propulsion systems, communication networks, and electrical components. Interpret blueprints, electrical schematics, wiring diagrams, and process documentation to troubleshoot, diagnose, and repair system issues. Work directly with PLC systems and Ladder Logic programming. Communicate issues encountered during the checkout process clearly and effectively to leadership. Maintain detailed documentation of work performed using tools such as Microsoft Office, Excel, internet browsers, and company-specific software. Develop proficiency in electrical, technical, and mechanical systems, with a focus on high-voltage systems (over 300V). Conduct commissioning of high-voltage systems in accordance with New Flyer checkout procedures, standard work instructions (SWIs), and supporting documentation. Provide training and support on electrical systems, including safe work practices, diagram/schematic interpretation, and programming fundamentals. WHAT YOU NEED TO BE SUCCESSFUL: Minimum of one year of experience in troubleshooting, diagnosing, and repairing low- and high-voltage electrical systems, including high-voltage control and energy storage systems. Strong focus on safety, with thorough knowledge of and strict adherence to high-voltage safety protocols and procedures. Experience troubleshooting and diagnosing both AC and DC electrical systems. Ability to read and interpret wiring schematics, engineering documents, and design-specific instructions. Understanding of PLC programming and ladder logic. Experience with CAN networks and J1939 communication protocols, including troubleshooting and diagnostics (strong asset). Proficient in using digital electrical measuring tools. Experience with vendor-specific and vehicle systems such as Parker/Vansco, Cummins, Allison, and Wabco (considered an asset). Successful candidates will be required to complete the New Flyer Electrical Technician Training Program, which includes classroom training, testing, and on-the-job training (OJT). OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable. NFI Group | We Move People - YouTube Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.
Winnipeg, MB, Canada
Workable
SOC Team Lead / Responsible de l'équipe SOC
Your team’s dynamic: The Security Operations Center (SOC) Team Lead will spearhead the Security Operations, guide our dedicated Security Analysts in the detection and prevention of cyber threats to the organization. This role is pivotal in safeguarding our organization and ensuring swift, effective responses to cyber incidents. This role is pivotal in safeguarding our organization and ensuring swift, effective responses to cyber incidents. Your day at a glance: Develop and maintain Genetec's SOC programs to detect and respond to security incidents Ensure these programs serve as the foundation for incident response capabilities Coach and mentor SOC analysts Maintain up-to-date documentation Drive the evolution of processes, monitoring systems, and response tools Lead a team of dedicated analysts and specialists to effectively and diligently respond to potential incidents and threats, leveraging SOPs designed and driven by the SOC Guide team members to ensure they have the tools and knowledge necessary to perform their tasks and grow Report on key metrics to help drive decisions both within and outside the SOC Work with other Information Security teams to align on work and projects Oversee internal and external operational tasks, ensuring alignment with organizational priorities Participate in performance review activities and define individual yearly objectives What makes you a great fit: 5+ years equivalent experience with a focus on Information Security 5+ years working with the Microsoft tech stack, with 3+ years in an information security capacity Experience with Azure, M365, Purview, Sentinel, a plus You thrive in collaborative environments, communicate effectively, and lead by example Experience in mentoring, interviewing, and people management is a plus Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Your technical expertise: Run and coordinate daily security event monitoring to ensure swift and accurate threat detection Design and develop solutions to meet real-world security challenges, including emerging trends, with the goal of reducing incidents, improving response times, or increasing visibility. This includes research, development, and implementation of custom scripts, tools, automations, processes, techniques and methodologies Champion the development and integration of Detection Engineering and SOAR (Security Orchestration, Automation, and Response) capabilities to enhance operational efficiency and accelerate incident response Actively investigate and manage security incidents, conducting thorough reviews to identify root causes and lessons learned Supervise the management of the security operations queue, prioritizing alerts, incidents, and tasks to maintain operational excellence Serve as a technical escalation point, providing guidance and mentorship to SOC analysts Participate in the on-call rotation, ensuring 24/7 coverage and rapid incident response An asset if you have: You are motivated and driven to deliver value You take ownership of your responsibilities and follow through on all client and team member requests and questions Self-motivated with a strong focus on delivering results to meet the business requirements You have deep technical skills and enjoy developing the skills of others Conduct one-on-one meetings with team members on technical improvements Passionate about growing a team, including teaching, providing feedback, and taking part in skill development Let’s talk perks! Attractive compensation package Training Tuition Reimbursement Program Subsidized meals in our amazing Bistro (Les Cordons Bleus) Work-life balance with a flexible working schedule Free, unlimited coffee Private, free parking for all employees Onsite fitness facility with personal trainer We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers. --------------------------------------------------------------------------------------------------- La dynamique de votre équipe : Le chef d'équipe du centre des opérations de sécurité (SOC) dirigera les opérations de sécurité et guidera nos analystes de sécurité spécialisés dans la détection et la prévention des cybermenaces pesant sur l'organisation. Ce poste est essentiel pour protéger notre organisation et garantir des réponses rapides et efficaces aux incidents cybernétiques. Ce poste est essentiel pour protéger notre organisation et garantir des réponses rapides et efficaces aux incidents cybernétiques. Votre journée en un coup d'œil : Développer et maintenir les programmes SOC de Genetec afin de détecter et de répondre aux incidents de sécurité Veiller à ce que ces programmes servent de base aux capacités de réponse aux incidents Encadrer et conseiller les analystes SOC Tenir à jour la documentation Piloter l'évolution des processus, des systèmes de surveillance et des outils de réponse Diriger une équipe d'analystes et de spécialistes dédiés afin de répondre de manière efficace et diligente aux incidents et menaces potentiels, en s'appuyant sur les procédures opérationnelles standard (SOP) conçues et mises en œuvre par le SOC Guider les membres de l'équipe afin de s'assurer qu'ils disposent des outils et des connaissances nécessaires pour accomplir leurs tâches et évoluer Rendre compte des indicateurs clés afin d'aider à la prise de décisions tant au sein du SOC qu'à l'extérieur Travailler avec d'autres équipes de sécurité de l'information afin d'harmoniser le travail et les projets Superviser les tâches opérationnelles internes et externes, en veillant à leur alignement sur les priorités de l'organisation Participer aux activités d'évaluation des performances et définir les objectifs annuels individuels Ce qui fait de vous un excellent candidat : Plus de 5 ans d'expérience équivalente dans le domaine de la sécurité de l'information Plus de 5 ans d'expérience avec la pile technologique Microsoft, dont plus de 3 ans dans le domaine de la sécurité de l'information Une expérience avec Azure, M365, Purview et Sentinel est un atout Vous vous épanouissez dans les environnements collaboratifs, communiquez efficacement et donnez l'exemple Une expérience dans le mentorat, les entretiens et la gestion du personnel est un atout Maîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit (ce poste nécessite des interactions avec nos collaborateurs et clients internationaux) Votre expertise technique : Exécuter et coordonner la surveillance quotidienne des événements de sécurité afin de garantir une détection rapide et précise des menaces Concevoir et développer des solutions pour répondre aux défis de sécurité réels, y compris les nouvelles tendances, dans le but de réduire les incidents, d'améliorer les temps de réponse ou d'accroître la visibilité. Cela comprend la recherche, le développement et la mise en œuvre de scripts, d'outils, d'automatisations, de processus, de techniques et de méthodologies personnalisés Promouvoir le développement et l'intégration des capacités d'ingénierie de détection et de SOAR (Security Orchestration, Automation, and Response) afin d'améliorer l'efficacité opérationnelle et d'accélérer la réponse aux incidents Enquêter et gérer activement les incidents de sécurité, en effectuant des examens approfondis afin d'identifier les causes profondes et les leçons à tirer Superviser la gestion de la file d'attente des opérations de sécurité, en hiérarchisant les alertes, les incidents et les tâches afin de maintenir l'excellence opérationnelle Servir de point d'escalade technique, en fournissant des conseils et un mentorat aux analystes du SOC Participer à la rotation des astreintes, en assurant une couverture 24/7, et une réponse rapide aux incidents Un atout si vous avez : Vous êtes motivé et déterminé à apporter de la valeur ajoutée Vous assumez vos responsabilités et donnez suite à toutes les demandes et questions des clients et des membres de l'équipe Vous êtes motivé et vous vous concentrez sur l'obtention de résultats pour répondre aux besoins de l'entreprise Vous possédez des compétences techniques approfondies et aimez développer les compétences des autres Vous organisez des réunions individuelles avec les membres de l'équipe pour discuter des améliorations techniques Vous êtes passionné par le développement d'une équipe, notamment par l'enseignement, le retour d'information et la participation au développement des compétences Voilà ce que nous offrons ! Régime de rémunération attrayant Programme de remboursement des frais de formation Repas subventionnés à notre incroyable Bistro (Les Cordons Bleus) Équilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible Café gratuit à volonté Espace de stationnement gratuit pour tous les employés Centre d’entraînement sur place Nous savons que la diversité des parcours et des expériences apporte une grande valeur à nos équipes. Même si vous ne cochez pas toutes les cases nous vous encourageons à postuler – votre profil pourrait nous surprendre! Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s sélectionné(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.
Montreal, QC, Canada
Workable
Case Management Services Manager
STRATEGIC ● EMPATHY ● COLLABORATIVE ● INNOVATIVE ● PASSIONATE OVERVIEW A growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION Reporting to the Director of Client Services and Wellness, you will guide the work of a team of intensive case managers and case management support staff, based on the principles and best practices of Housing First for Youth. You will manage all case management functions at the organization, including intensive case management services and supportive services that support youth to achieve their individual goals. Case Management Services provides intensive, client-centered case management to vulnerable and chronically homeless youth (ages 16–24) in the Region of Peel. Working within a trauma-informed, anti-oppressive, and harm reduction framework, Case Management Services supports youth in achieving housing stability and long-term well-being through assessment, planning, facilitation, care coordination, engagement, evaluation, and advocacy. Case Management Services are provided at all organizational sites, including emergency shelter, transitional housing, and the community. The Pod Group is partnering with this organization to place a hands-on, collaborative, and compassionate individual to fulfill the Case Management Services Manager position. PRIORITIES Lead programs and services. Using Housing First for Youth and Harm Reduction principles and best practices, you will develop and manage the delivery of intensive case management services and supports for youth. Programs in this portfolio include the following: Intensive Case Management Services – You will oversee the delivery of youth-driven, housing-first intensive case management services and supports, to include assessment using Social Determinants of Health domains, risk assessment, safety planning, and provision of services to support client goals. Client Supports – You will operationalize flexibility and low-barrier access as the primary goals of case management interventions. Ongoing Quality Improvement: You will consistently identify and address systemic barriers to ensure timely access to essential support and services that promote youth housing stability, overall wellness, and long-term self-sufficiency. Provide team leadership. You will lead team meetings, case consultations, and skill-building activities across all organizational sites to ensure consistency and effectiveness of case management services. Develop Internal Competencies & Capacity Building. You will assess, analyze and prioritize a training and capacity building plan to elevate the awareness and understanding of case management practices and competencies of all staff across the organization. Team Development. You will implement accountability measures, such as observing case management meetings with youth, reviewing reports, and conducting caseload reviews. You will manage bi-annual file audits, provide constructive feedback, and evaluate direct reports to identify growth opportunities. Collaborating with the Manager of Quality & Program Development, you will strengthen program evaluation and continuous improvement efforts. Collaborative of Services. You will work with organizational managers and external partners to develop and deliver evidence-based, collaborative case management programs. Participate in the agency's on-call rotation. Ensure risk and compliance management. You will assess and mitigate risks, ensuring compliance with regulatory standards and adherence to professional codes of ethics. You will develop and execute risk management strategies for case management services. Drive strategic planning. You will integrate research, innovation, and best practices into program delivery while collaborating with leadership and front-line teams to implement effective strategies and partnership opportunities. Foster Equity, Diversity, and Belonging. You will embed cultural humility and inclusivity in case consultations and program delivery. As a role model, you will cultivate an inclusive organizational culture and develop leaders, integrating equity and belonging into all interactions and practices.  Requirements TALENTS & EXPERTISE The education and experience. You have a Bachelor's Degree in Social Work, Psychology, Child and Youth Work, or related field. Masters in a related field is considered an asset. You have at least 3 years of experience in the housing and homelessness sector in a case carrying role, prior to management experience. The management experience. You have a minimum 3 years of experience working as a supervisor/manager in the housing and homelessness sector. You have site and team management experience, including exposure to human resource management (union experience is a strong asset), financial management, program management, evaluation design, or systems design. The case management knowledge. You understand best practices and current literature in case management assessments and evidence-based case management modalities when working with youth. You demonstrate an understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel. The leadership. You are a demonstrated leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community. You are passionate about mobilizing individuals and teams to drive change and collaborating with partners and stakeholders at all levels to build consensus. The ethical drive. You hold yourself to high moral standards, have a strong character and exercise sound judgment even in the most challenging situations. You are a champion of Equity, Inclusion and Belonging, specifically focusing on Anti-Black Racism. You have flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation. You possess a valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory. Must be able to travel and support youth in the community and all locations (local travel is required on a regular basis). You have valid CPI and/or UMAB and First Aid/ CPR certifications. You complete a successful Vulnerable Sector Check/Criminal Record Check as a condition of employment. You are fully vaccinated against COVID-19, subject to applicable legislation. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit, while ensuring an effective plan that meets the requirements of the organization.
Mississauga, ON, Canada
Workable
Client Success Team Lead (Head Coach)
We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Impact Clients helps entrepreneurs start or scale their digital product businesses. What began as a broke UCLA student struggling to sell an online course has now grown into a company generating $1M+ in revenue monthly with a global team of 35+. Our mission is to reform the education system by helping over 1 million people achieve financial freedom through online business. To sustain and improve client success at scale, we’re hiring a Customer Success Team Lead. The CEO, Richard Yu, is an online business coach with: 100K+ subscribers on YouTube → youtube.com/richardyu1 A growing personal brand on Instagram → instagram.com/richardyuzee Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. About The Role: You’ll be leading a team of 5-8 Customer Success Managers (CSMs) responsible for client onboarding, coaching, and retention. Your job is to elevate client outcomes, maximize lifetime value, and train our CSMs to become world-class coaches. This is a hands-on leadership role: you’ll manage, mentor, and hold the team accountable, while also stepping in personally when high-stakes client situations require it. This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 8 hours per day, and some days will require a little more effort of up to 9+ hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. Requirements Here are the requirements: Lead a team of 10 CSMs, coaching them to run effective onboarding, accountability, and renewal calls. Step into refund/chargeback situations and high-stakes calls to retain clients and protect revenue. Train CSMs to confidently handle objections, deliver stronger 1:1 calls, and increase client results. Monitor KPIs around retention, upgrades, renewals, and collections. Improve scripts, processes, and SOPs to make the CSM function more scalable and efficient. Collaborate with Sales/Marketing to ensure alignment in client messaging and delivery. Take ownership of escalated client accounts and ensure resolution. You must have proven experience leading customer success teams in online education, coaching, or digital marketing. A Strong track record with objection handling, save calls, and client retention. Hands-on experience preventing refunds and chargebacks. Excellent communication and leadership skills. Proficiency with tools like Loom, Slack, Zapier, Calendly, GSuite, Trello and CRMs. Highly organized with attention to detail and ability to manage multiple priorities. Passion for mentoring and developing people in a high-growth environment. You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential. You must have a very high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded)  WHO THIS IS FOR: A natural leader who thrives on retaining clients and handling tough conversations. Someone who can step into client fires (refunds, chargebacks, escalations) and resolve them calmly. A mentor at heart who enjoys coaching team members to improve their client interactions. Highly accountable and detail-oriented, with a focus on results. Excited to grow with us long-term and play a key role in scaling to 9 figures. WHO THIS IS NOT FOR: Someone who avoids difficult conversations or shies away from handling escalations. Someone with another full-time job or multiple freelance commitments. Someone who struggles with deadlines, structure, or fast execution. Someone who isn’t open to feedback or growth in a fast-paced environment. Benefits Base Salary: $5,000–$8,000 USD/month (depending on experience) Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections. Next Steps If this role excites you: Submit your resume. Record a 3–5 minute Loom video introducing yourself and answering: Why should we hire you? What’s your experience with leading client success teams? Share an example where you successfully handled a save call or refund/chargeback scenario. Share an example where you coached a team member to perform better. Why do you believe you’ll thrive in a fast-paced, growth-driven environment? Applications are reviewed on a rolling basis. If selected, you’ll hear from us within 24–48 hours.
Toronto, ON, Canada
CA$5,000-8,000/month
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