Guelph Call Center & Customer Service Job Listings

Customer Success Manager63845387838849120

Workable

Customer Success Manager

BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You’ll serve as the primary contact for our Canadian clients, ensuring they’re getting maximum ROI from our all-in-one transportation management suite and working in tandem with our support team to troubleshoot issues. At the same time, you’ll be responsible for renewals and upsells. This role is best suited to someone based in the GTA or Waterloo, ideally with familiarity in public sector or education environments. Travel will be required, including occasional client visits and conference attendance across Canada — as well as travel to our headquarters in Waterloo, Ontario, particularly during the initial training and onboarding phase. Why BusPlanner? BusPlanner is the leading provider of student transportation management software in Canada. Our platform is used by hundreds of the largest school boards and consortia from coast to coast (Toronto District School Board, York Region District School Board, Peel Region School Board, and many others), helping optimize bus routes, manage planning and operations, and streamline communication between school transportation teams and families. We are a proud Canadian company with deep expertise in K–12 education and a proven track record of supporting the unique needs of Canadian school districts. We are scaling rapidly and investing in growing our customer-facing team to better serve our clients from British Columbia to Newfoundland. BusPlanner’s leadership team consists of seasoned entrepreneurs who have significant experience in building and growing multiple successful software businesses including: (i) FieldEdge, a leading provider of software for the field services market which the team grew more than 5x and sold to a mega-cap private equity fund, and (ii) AutoLeap, a leader in the auto repair software market that has raised more than $50 million from some of the most reputable VC firms in Silicon Valley. This is a rare opportunity to join a purpose-driven team at the heart of Canada’s education technology ecosystem. Requirements As a successful CSM, you will: Act as the primary post-sale contact for Canadian school boards, supporting them across onboarding, training, usage, and renewal. Conduct proactive health checks and account reviews to drive engagement, satisfaction, and adoption of the BusPlanner platform. Identify and close expansion opportunities, including new modules, features within an existing board. Manage renewals and hit sales quotas tied to growing Annual Recurring Revenue (ARR) from your assigned accounts. Coordinate with our in-house Support Team to resolve service tickets and help customers navigate technical issues. Participate in Canadian education and transportation conferences, building relationships and staying close to market needs. Maintain accurate records of client interactions, pipeline, and account activity. You Should Apply If: You are based in Ontario, Canada, with an understanding of (or willingness to learn) the K–12 education system and how Canadian school boards operate. You are entrepreneurial and resourceful — you take initiative, adapt quickly, and enjoy solving complex challenges. You are sales-minded — you're comfortable identifying opportunities, managing a pipeline, and closing deals. You are service-oriented — you value strong relationships and want your customers to succeed. You are organized and responsive — you balance customer needs and internal responsibilities with ease. You are a confident communicator — you’re comfortable presenting to senior stakeholders, in person or virtually. You Should Not Apply If: You prefer highly structured environments with rigid processes and step-by-step instructions. You are uncomfortable juggling both sales and customer-facing responsibilities in the same role. You are looking for a job where you can stay behind the scenes — this role involves direct interaction with school board leaders and decision-makers. You are not comfortable taking ownership, following up proactively, or working with some ambiguity. You’re not open to learning about a complex industry like student transportation or the Canadian public education system. Preferred Qualifications 2–4+ years in customer success, account management, or sales, ideally within Canadian SaaS, edtech, or govtech environments. Experience working with school boards, transportation consortia, or public sector organizations in Canada is a strong asset. Familiarity with student transportation or K–12 operations in Canada is helpful, but not required. Willingness to travel within Canada for client visits and to Waterloo, Ontario for onboarding and team sessions. Strong communication and presentation skills — comfortable leading demos, training sessions, and account reviews. Ability to manage a large and varied client portfolio, including proactive and reactive support. French language proficiency is a plus, especially for Québec and New Brunswick accounts. Comfortable collaborating with technical teams and helping clients troubleshoot common usage issues.

Waterloo, ON, Canada

Full time Sales Assistant - Meadowvale COBS63580327077633121

Workable

Full time Sales Assistant - Meadowvale COBS

Great Place to Work® Certified Demand for COBS Bread is unprecedented in this time of need, and we are hiring sales team members to help serve our community. Nothing is more important to us than the health and safety of our staff, franchisees, partners and customers. We are reinforcing our rigorous standards and operating procedures in order to ensure we are providing the most sanitary and safe environment for our staff and customers. At COBS Bread, we celebrate fresh. Our Sales Assistants are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Assistants to share their love of freshness with our loyal customers. No experience necessary- just the right attitude and a willingness to learn. Thank you for your interest in joining COBS Bread and sharing our renowned fresh baked goods with your community. Why Work at COBS Bread? Our goal is to provide you with the opportunities you need to achieve your goals. Wherever your career takes you, our wish is that the experience you gain at COBS will always be a part of the recipe that makes you, you. Through development programs that provide you with opportunities to lead teams, and take charge when it comes to production, marketing, and sales, we’re invested in offering you the ingredients you need to grow in your career. While you’re here, we’re happy to offer unique benefits that make working at COBS Bread that much sweeter. As a Sales Assistant at COBS Bread, you will: Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers Be responsible for merchandising product and executing marketing campaigns Also work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking! Scones, Danishes, and more!) Requirements What we are looking for in a successful candidate: Someone who takes pride in providing a great and personable experience for our customers Experience in handling cash, credit card and debit transactions are preferred Relevant retail experience is a strong asset Positive attitude and friendly demeanour Someone who is reliable, self-motivated, and enjoys learning new skills A team player who is approachable and likes working with people Physical Requirements Continuous standing/ walking for all tasks Constant use of both hands, and frequent forceful gripping Continually operating the POS system Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level Benefits What’s in it for you? A fun work environment with flexible hours Complimentary products on us every shift Career advancement opportunities – abound. Where do you see yourself? Your franchisee/manager has a vested interest in helping you craft your career. Our training program – robust and ongoing. Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification. And more, including benefits for all full time employees who have been employed for a minimum of 1 year. While we thank you for your interest, only those selected for interviews will be contacted. About COBS Bread COBS Bread is part of Bakers Delight – an Australian-owned company established in 1980 operating as Bakers Delight in Australia and New Zealand, and as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. All of COBS Bread’s baked goods are made on the same day they are sold, ensuring that everything is fresh and delightful. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Mississauga, ON, Canada

Reception + Retail Associates63580277394177122

Workable

Reception + Retail Associates

Exciting Opportunity: Join Our Growing Team at Tommy Guns Burlington! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate Reception + Retail Associates who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Work Term: Part-time and Full-time Location: Appleby Village Headon Forest Wage: $17 - $19 per hour Benefits Clean, safe, positive work environment Fun, busy & friendly environment and positive company culture Growth & career advancement Staff discount Amazing clientele Requirements Amazing customer service skills Excellent written & verbal communication skills— must be able to answer emails & phone calls, manage service queue and support your team Ability to thrive in a fast-paced environment Exceptional time-management, with the ability to multitask and prioritize Familiarity with visual merchandising and product inventory an asset Experience in a salon, barbershop or spa is a bonus Outgoing & fun personality Who we are Our Chicago-style barber shops combine timeless style with sleek modern amenities. We need passionate reception + retail associates who make sure clients have the high-quality Tommy Gun’s experience they know and love, as soon as they step through the door. Our commitment to an unparalleled Tommy Gun’s experience doesn’t stop with our customers—we want you to love where you work. When our team is happy, everybody’s happy. We’re on the lookout for people who are not only skilled, but who are also a good fit for our culture. Because work should be a place where you can be yourself, and even have a little fun! Locally Owned and Operated ~ Apply today!

Burlington, ON, Canada

CA$17-19/hour

Reception + Retail Associates63393002925697123

Workable

Reception + Retail Associates

Exciting Opportunity: Join our Team at the new Tommy Gun's Mississauga - OPENING SOON! We're thrilled to announce the opening of our first location in Mississauga, ON, located at Clarkson Crossing! The shop will open this September, so we invite you to join our stylish and dynamic team today and be part of the buzz as we grow and thrive in this new location! Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors. Position: Guest Services Work Term: Full-time and Part-time Location: Clarkson Crossing - Mississauga Wage: starting at $18/hour * * Flexible availability. Be able to work on weekdays, weekends, and evening shifts. * * Benefits Clean, safe, and positive work environment Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture Opportunities for growth and career advancement Enjoy a staff discount on our large product selection Be a part of an amazing clientele who appreciate the Tommy Gun's experience Requirements to Thrive with Us: Exceptional Customer Service Skills - can you go above and beyond for every guest, every time Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities Bring familiarity with visual merchandising and product inventory (an asset!) Bonus points for experience in a salon, barbershop, or spa Let your outgoing and fun personality shine through! Who We Are: At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look. Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy. Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself. Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!

Mississauga, ON, Canada

CA$18