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Workable
Sales Representative
1. Overseas Warehouse Client Development & Account Management Proactively develop and maintain overseas warehouse clients, achieving comprehensive coverage of key accounts including but not limited to: platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs. Drive cross-selling/upselling initiatives and establish long-term partnerships with assigned clients. Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly. 2.  Daily Performance Monitoring & Client Engagement Monitor daily order fluctuations at partner warehouses; identify sales signals (e.g., client business expansion, service gaps) and translate insights into actionable revenue growth plans (submit to Account Managers/Operations). Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps (vs. competitors) and develop UNI logistics label promotion strategies to directly boost market share and client stickiness. Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions. 3. Market Intelligence & Reporting Document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches. Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress. Requirements 1. Education & Experience Bachelor’s degree in Business, Logistics, or related fields. 1+ years in business development, client support, or logistics operations, preferably in US third-party logistics (3PL) or warehousing. Proven experience in field sales, on-site client management, or warehouse coordination. 2. Skills & Competencies Strong analytical skills to interpret data trends and propose solutions. Excellent communication and relationship-building abilities. Self-driven with the capacity to work independently and collaborate across teams. Familiarity with US logistics ecosystems (e.g., major warehousing hubs, carrier networks). Willingness to travel frequently (50%+ time) for warehouse visits; valid driver’s license required. 3. Preferred Qualifications Experience using CRM tools (e.g., Salesforce) and data analytic platforms. Knowledge of e-commerce logistics, cross-border shipping. Benefits Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave,Management training programs Salary range $50,000 to $ 80,000 CAD
Toronto, ON, Canada
CA$50,000-80,000/year
Workable
Enterprise Account Manager - Escrow
Escrow.com is the world's leading provider of secure online payments. As a trusted third party, we've facilitated over US$8 Billion in secured transactions, including high-profile domain names (like uber.com, snapchat.com, spacex.com, twitter.com, instagram.com), motor vehicles, business acquisitions, electronics and more. We work with leading platforms, merchants, and marketplaces globally, providing secure payment solutions across diverse industries and markets. Position Overview We're seeking an Enterprise Account Manager to join our Vancouver office. In this role, you'll manage relationships with enterprise clients using our secure payment platform, ensuring successful transactions and client satisfaction. This position offers unique opportunities to work with clients around the globe, building international relationships and gaining exposure to diverse markets and business cultures. Responsibilities: Manage and grow relationships with enterprise-level clients, including platforms, merchants, and marketplaces Serve as the primary point of contact for assigned accounts Guide clients through the transaction process and platform usage Identify opportunities for account growth and expansion Ensure client satisfaction and retention Collaborate with internal teams to resolve client issues Monitor and maintain compliance with transaction requirements Build and maintain relationships with clients across different time zones and markets Required Qualifications: 2-3 years of experience in Enterprise Account Management or similar role Strong relationship management skills Excellent communication abilities (written and verbal) Experience working with enterprise clients Proven track record of meeting business targets Ability to work in a fast-paced environment Nice-to-Have Qualifications: Experience in FinTech or financial services industry Understanding of secure payment solutions Bachelor's degree in Business or related field Benefits: Competitive Salary: TBD Regular team building events with the Vancouver team Meritocratic culture with fast-track career growth opportunities Quarterly hackathons with a huge prize pool Weekly Town Halls including Q&A sessions with the CEO Global exposure and opportunity to work with international clients Experience working with diverse platforms and marketplaces worldwide Location: Vancouver Office (full-time, in-office position) Must be eligible to work in Canada
Vancouver, BC, Canada
Negotiable Salary
Workable
Structural Contract Administrator
What is the opportunity? Based in Calgary and working within the Structural Engineering Group, the Contract Administrator will be an integral part of ensuring Entuitive meets the high level of service we expect of ourselves, and our clients have come to rely on, in the construction phase of our projects. This position will be primarily responsible for contract administration for projects in construction but will also have opportunity to contribute to our Construction Engineering design team. The role will involve both office and field responsibilities. We would like to supplement our existing team with a self-motivated individual, with leadership skills and a desire to work in a collaborative team environment. What will you do? Be Entuitive’s primary point of contact with our Clients and construction partners. Contract administrative duties such as shop drawing review, review of change orders, review progress billings, answering RFI’s, issuing Site Instructions and Structural Design Notices, attend site meetings, and field reviews. Manage contract administration for several projects in parallel involving multiple internal and external teams. The projects will vary in building types, structural materials, and delivery methods. Develop and maintain a strong relationship with contractors, clients, and colleagues. What other areas can you be involved in? Contribute to the development and maintenance of Entuitive’s construction administration processes and best practices as part of the CA Knowledge Centre. Support our Construction Engineering team with opportunities to be involved in the design, management, and administration of shoring, temporary bracing, formwork & falsework, building demolition and relocation, and all other manners of projects related to the support of construction activities. Requirements What do you need to succeed? A civil engineering degree with a structural focus or a Civil Engineering Technology diploma with a Construction Management focus. Professional registration with APEGA or ASET. Minimum 2-4 years industry experience in building construction. Excellent communication skills both verbal and written with the ability to work with people at all levels including junior Entuitive staff, project stakeholders, and clients. Ability to manage multiple tasks, priorities, and deliverables on an ongoing basis. Flexibility, and a willingness to adapt to changing situations and shifting priorities, when necessary, while maintaining communication and a positive attitude Working knowledge of construction materials and products used in building construction, with a focus on concrete, steel, wood, and masonry. Working knowledge and ability to use programs such as AutoCAD, Revit, Bluebeam, and Microsoft Office Applications (Excel, Outlook, Teams, and Word). A valid driver’s license and access to a vehicle for site visits. Knowledge and interest related to embodied carbon is considered an asset Benefits Why Entuitive? Flexible working hours, 37.5 hour work week. Minimum 3 days a week in office. Building strong relationships and collaborating internally is important to us! Commitment to staff growth through mentoring and training. Employer paid medical, dental, and vision insurance premiums for employees and their dependents. Generous parental leave policy. RRSP matching up to 5%. Participation in our discretionary profit-sharing plan. How does collaboration happen? All positions require in-office presence 3 days a week. Building strong relationships and collaborating internally is important to us! Collaborate virtually for the remainder of the week.  About Entuitive We are deeply committed to fostering an inclusive, equitable, and accessible environment where all employees and clients feel valued, respected, and supported. Entuitive will ensure that reasonable accommodations are made to persons with disabilities during the recruitment and assessment processes.  If you are excited about this opportunity and are interested in learning more about Entuitive, please check out our About Us page.  At Entuitive, we prioritize human-centric evaluation methods and do not utilize AI for screening or recruitment processes. 
Calgary, AB, Canada
Negotiable Salary
Workable
UX/UI Designer / Concepteur UI/UX
UX/UI Designer / Concepteur UI/UX We are seeking a talented UX/UI designer with 3+ years of experience to actively support our design process and contribute to the creation of interactive websites and apps. You will collaborate with senior designers, leveraging your analytical and creative abilities to support discovery, design, and production phases for projects in the public sector, higher education, non-profit, and government sectors. Key Responsibilities Support project teams in understanding client business goals and user needs through research and analysis. Assist in the preparation and facilitation of workshops, surveys, and stakeholder interviews, helping to synthesize outcomes into actionable insights. Contribute to user research by creating personas and analyzing user needs and behaviors. Produce key UX deliverables such as site maps, wireframes, and prototypes, refining them based on real user feedback and testing. Solve UX challenges related to usability and findability, ensuring the design addresses user pain points. Collaborate closely with the Art Director to create polished, high-fidelity mockups that align with the project’s art direction. Communicate design ideas and prototypes clearly to developers and clients, ensuring seamless handoffs. Stay informed about evolving UX/UI best practices and industry trends, continuously applying new knowledge to your work. Contribute to the growth of our design team and Evolving Web by sharing insights and learning from team members. Work as part of a multidisciplinary team, including designers, developers, and strategists, to create holistic design solutions. Participate in design-related events and community activities, contributing to the design culture at Evolving Web. Required Skills & Qualifications 3+ years of agency experience, with a strong portfolio showcasing your work on digital projects. Exceptional attention to detail, with a strong understanding of visual hierarchy and a meticulous eye for design quality. Excellent interpersonal and communication skills, enabling you to collaborate effectively with clients and team members. Passion for conceptual thinking and design, combined with the ability to execute and deliver. High level of proficiency in Figma, including advanced use of auto-layout and variables. Knowledge of CMS platforms such as Drupal and WordPress, enabling you to design with implementation in mind. Bonus Skills Ability to communicate in French. Experience conducting user interviews, usability tests, tree tests, and other UX research methodologies. Basic working knowledge of HTML and CSS to better communicate with developers. Remote Work & Collaboration Location- Remote applications are welcome, but the candidate must be available during Montreal working hours. Tools & Communication- Use tools like Slack to stay engaged with your team and actively contribute to the company culture. Self-Management- Demonstrate exceptional self-management skills with proactive communication. What we Offer Impact - Work on projects for prestigious organizations that impact the lives of ten of thousands of users every day Challenge - Opportunity to take ownership of projects with a high level of creative and technical complexity Learning & Growth - A collaborative environment that encourages continuous learning and mentorship Culture - A company with a team from around the works that feels like a family Flexible hybrid - For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week Ready to make a difference? Join us and help shape the future of digital experiences! ----------------------------------------------------- Concepteur UX/UI Nous recherchons un concepteur UX/UI talentueux avec plus de 3 ans d'expérience pour soutenir activement notre processus de conception et contribuer à la création de sites Web et d'applications interactives. Vous collaborez avec des designers seniors, en tirant parti de vos capacités analytiques et créatives pour soutenir les phases de découverte, de conception et de production de projets dans les secteurs du secteur public, de l'enseignement supérieur, des organisations à but non lucratif et du gouvernement. Responsabilités clés Aider les équipes de projet à comprendre les objectifs commerciaux des clients et les besoins des utilisateurs grâce à la recherche et à l'analyse. Aider à la préparation et à l'animation d'ateliers, d'enquêtes et d'entretiens avec les parties prenantes, en aidant à synthétiser les résultats en informations exploitables. Contribuer à la recherche sur les utilisateurs en créant des personas et en analysant les besoins et les comportements des utilisateurs. Produisez des livrables UX clés tels que des plans de site, des wireframes et des prototypes, en les affinant en fonction des commentaires et des tests réels des utilisateurs. Résolvez les défis UX liés à la convivialité et à la trouvabilité, en vous assurant que la conception répond aux problèmes des utilisateurs. Collaborer étroitement avec le directeur artistique pour créer des maquettes soignées et haute fidélité qui correspondent à la direction artistique du projet. Communiquez clairement les idées de conception et les prototypes aux développeurs et aux clients, garantissant ainsi des transferts fluides. Restez informé de l'évolution des meilleures pratiques UX/UI et des tendances du secteur, en appliquant continuellement de nouvelles connaissances à votre travail. Contribuer à la croissance de notre équipe de conception et d'Evolving Web en partageant des idées et en apprenant des membres de l'équipe. Travaillez au sein d'une équipe multidisciplinaire, comprenant des concepteurs, des développeurs et des stratèges, pour créer des solutions de conception holistiques. Participez à des événements liés au design et à des activités communautaires, contribuant ainsi à la culture du design chez Evolving Web. Compétences et qualifications requises Plus de 3 ans d'expérience en agence, avec un solide portfolio mettant en valeur votre travail sur des projets numériques. Une attention exceptionnelle aux détails, une solide compréhension de la hiérarchie visuelle et un œil méticuleux pour la qualité du design. Excellentes compétences interpersonnelles et de communication, vous permettant de collaborer efficacement avec les clients et les membres de l'équipe. Passion pour la pensée conceptuelle et le design, combinée à la capacité d'exécution et de livraison. Haut niveau de maîtrise de Figma, y ​​compris l'utilisation avancée de la mise en page automatique et des variables. Connaissance des plateformes CMS telles que Drupal et WordPress, vous permettant de concevoir en pensant à la mise en œuvre. Compétences bonus Capacité à communiquer en français. Expérience dans la réalisation d'entretiens avec des utilisateurs, de tests d'utilisabilité, de tests d'arborescence et d'autres méthodologies de recherche UX. Connaissance pratique de base de HTML et CSS pour mieux communiquer avec les développeurs. Travail à distance et collaboration Localisation- Les candidatures à distance sont les bienvenues, mais le candidat doit être disponible pendant les heures de travail de Montréal. Outils et communication- utilisez des outils comme Slack pour rester engagé avec votre équipe et contribuer activement à la culture de l'entreprise. Autogestion- Démontrer des compétences exceptionnelles d’autogestion avec une communication proactive. Ce que nous offrons Impact- Travailler sur des projets pour des organisations prestigieuses qui ont un impact sur la vie de dizaines de milliers d'utilisateurs chaque jour Défi- Possibilité de s'approprier des projets d'une grande complexité créative et technique Apprentissage et croissance- Un environnement collaboratif qui encourage l'apprentissage continu et le mentorat Culture- Une entreprise avec une équipe dans le monde entier Hybride flexible- Pour les candidats basés à Montréal et dans les environs, ce poste suit un horaire de travail hybride, avec trois jours au bureau et deux jours de travail à distance par semaine. Pour les candidats résidant à l'extérieur de Montréal et de ses environs, ce poste est entièrement à distance Prêt à faire la différence ? Joignez-vous à nous et contribuez à façonner l'avenir des expériences numériques !
Montreal, QC, Canada
Negotiable Salary
Workable
Senior Manager, Customer Experience
BRC is seeking an enthusiastic and detail-orientated Senior Manager, Customer Experience to join our growing and dynamic Customer Experience Team at BRC. BRC is a highly efficient and flexible manufacturing facility located in Georgetown, ON specializing in case good production for furniture. THE OPPORTUNITY: POSITION SUMMARY The Senior Manager, Customer Experience, is responsible for creating, implementing, and championing a strategic culture of Customer satisfaction at BRC. As a member of BRC’s Management Team they will develop best practices and implement progress within these departments in accordance with BRC’s vision and core values.   RESPONSIBILITIES  Lead and coach the CE Manager and Team Lead’s who are responsible for the Customer Experience, sign off Drawings, Claims and Order Entry teams. Oversee the implementation and maintenance of all software solutions for Customer Experience including the implementation of new software solutions. Responsible for assisting with the onboarding of new dealers and ISR’s to ensure they are trained on products, processes, and solutions. Develop, maintain, and continue to grow a high level of knowledge of BRC’s products. Develop, maintain, and continue to grow a high level of knowledge of BRC’s processes; offering insights to improve and enhance. Coordinate bi-monthly events for all departments within the Customer Experience team to boost morale and teamwork. Establish and lead a high-performance team to meet and exceed customer satisfaction and win more project business. Drive individual accountability among members by leading by example and regularly holding 1:1s with your team members. Create, deliver, and analyze performance metrics for your teams. Identify problem areas and take appropriate action. Provide coaching and training to all employees on your team. Provide feedback and direction on a regular basis. Actively manage poor performance and address issues amongst the team in a timely manner. Create job breakdowns and launch TWI training for all new and existing team members. Expertly handle Customer service inquiries which may be escalated from Managers, from priority dealers and/or from ISR’s. Oversee and manage any contracts, such as government or state contracts within Canada and the USA. Participate in the Steering committee for new product development. Ensure feedback from the design team is being addressed and reviewed for product improvements and potential new products developed. Ensure appropriate resources and coverage of all areas. Other duties as assigned Requirements BRC is seeking passionate candidates who possess the following experience and competencies: To be able to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. A degree in business, Project Management or related field Strong demonstrated customer service and troubleshooting skills 5 - 8 years of experience to leading and directing a team Ability to supervise employees, including organizing, prioritizing, scheduling work assignments as well as measuring and reporting results Ability to analyze and interpret client needs and offer the appropriate options, solutions, and resolutions required Proven conflict resolution, negotiation, and objection handling skills Ability to respond and adapt quickly in a dynamic and changing environment Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment Good training, coaching, and mentoring skills Able to build and maintain lasting relationships with corporate departments, key business partners, and customers Able to effectively communicate both verbally and in writing Ability to coordinate and organize meetings, exhibits, and other events Ability to adapt to and learn fast new software Computer literate, including effective working skills of MS Word, Excel and e-mail Professional telephone manners Attention to detail in all areas of work Working conditions The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manual dexterity required to operate telephone, computer and peripherals. Interacts with employees, management and the public at large. Noise, due to ringing phones, is unavoidable. Overtime may be required. Benefits Why Work for BRC? Inspiring team committed to a diverse, inclusive, and safe workspace. Opportunities for growth and advancement Various social and recreational activities Flexible, hybrid schedule offering work from home and in-office options     BRC is one incredible Team, delivering on the ultimate in Customer experience. If you want to join us on our journey, please submit your resume and cover letter by September 24, 2025.   Due to a high volume of applications, only those candidates who are selected for interviews will be contacted. BRC endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position. BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.   At BRC, we are embracing innovative technologies, and Artificial Intelligence (AI) may be used to pre-screen applicants to enhance our recruitment process. AI-driven tools help us streamline candidate sourcing, improve the quality of our hiring decisions, and ensure a more efficient and personalized experience for both candidates and hiring teams.
Halton Hills, ON, Canada
Negotiable Salary
Workable
Electrical Technician
New Flyer is North America’s heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies. Please note: Travel to the United States will be required during the initial training period. Candidates must be eligible to enter the U.S. for training purposes, which requirements may vary depending on country of origin. Eligibility can include, but may not be limited to Canadian or U.S. citizenship, or the ability to obtain a valid U.S. Work Visa. To help expedite consideration, applicants are encouraged to note any relevant status or documentation that may clarify their eligibility. POSITION SUMMARY The Electrical Technician is responsible for performing testing of various electrical components related to the bus manufacturing process. This role is also responsible for reviewing and interpreting schematics, troubleshooting, diagnosing, and repairing systems, and operating under strict safety policies, procedures, and regulations. WHY JOIN US: Be a part of a team leading the world’s electrification of mass mobility Competitive Wages and comprehensive benefit package with Immediate benefit eligibility     Paid holidays and vacation Passionate about creating a better product, a better workplace, and a better world Inclusive workplace culture that values and empowers team members. On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023) Advancement opportunities within our family of companies WHAT YOU WILL DO: Perform functional tests on propulsion systems, communication networks, and electrical components. Interpret blueprints, electrical schematics, wiring diagrams, and process documentation to troubleshoot, diagnose, and repair system issues. Work directly with PLC systems and Ladder Logic programming. Communicate issues encountered during the checkout process clearly and effectively to leadership. Maintain detailed documentation of work performed using tools such as Microsoft Office, Excel, internet browsers, and company-specific software. Develop proficiency in electrical, technical, and mechanical systems, with a focus on high-voltage systems (over 300V). Conduct commissioning of high-voltage systems in accordance with New Flyer checkout procedures, standard work instructions (SWIs), and supporting documentation. Provide training and support on electrical systems, including safe work practices, diagram/schematic interpretation, and programming fundamentals. WHAT YOU NEED TO BE SUCCESSFUL: Minimum of one year of experience in troubleshooting, diagnosing, and repairing low- and high-voltage electrical systems, including high-voltage control and energy storage systems. Strong focus on safety, with thorough knowledge of and strict adherence to high-voltage safety protocols and procedures. Experience troubleshooting and diagnosing both AC and DC electrical systems. Ability to read and interpret wiring schematics, engineering documents, and design-specific instructions. Understanding of PLC programming and ladder logic. Experience with CAN networks and J1939 communication protocols, including troubleshooting and diagnostics (strong asset). Proficient in using digital electrical measuring tools. Experience with vendor-specific and vehicle systems such as Parker/Vansco, Cummins, Allison, and Wabco (considered an asset). Successful candidates will be required to complete the New Flyer Electrical Technician Training Program, which includes classroom training, testing, and on-the-job training (OJT). OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable. NFI Group | We Move People - YouTube Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.
Winnipeg, MB, Canada
Negotiable Salary
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