Laval Customer Service - Customer Facing Job Listings

Strategy Consultant - Customer Success63580330820353120

Workable

Strategy Consultant - Customer Success

Sama is a B2B platform that enables employers to provide hyper-tailored development through unlimited professional coaching—right from a user-friendly app (sama.io). Come join our amazing team working to elevate the corporate environment by allowing employees to be their best productive selves. We’re building the future of work! Ready to be a part of a team of highly motivated individuals who think like owners and are on a mission to consistently deliver amazing experiences? Read on. Your mission, should you choose to accept it: Driving success and retention: With a consultative approach, you are instrumental in helping our clients achieve their goals, maximize their ROI with our platform, and ensure every interaction leaves them delighted and empowered. You are able to communicate strategic impact with executives and all levels of the client’s organization. Building relationships: Your knack for building rapport will be put to the test as you become the go-to contact for our valued clients, fostering strong, long-lasting partnerships. Innovation and growth: You identify upsell opportunities and collaborate closely with our sales team to drive revenue and expand our reach. You will participate in product development to increase client impact. What you'll be doing: Become the go-to point of contact and advisor for your clients. Advise clients on their people development strategy to meet business objectives Onboard new customers by facilitating demos and training around the product. Actively monitor customer engagement. Regularly review data and analysis with clients to identify strategies to optimize engagement and meet their business goals. Create and lead quarterly and annual business strategy reviews with each client. Unlock upsell opportunities to optimize impact for the client. Collaborate and share customer insights cross-functionally with Marketing, Product and Sales to drive growth. Requirements What you'll need to succeed: A minimum of 3 years’ experience in Management Consulting, HR, or Customer Success roles. Experience developing relationships with multiple stakeholders within clients. Strong business acumen and fluency in business jargon. Experience as a freelancer or working in a start-up. Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability. Spot opportunities for growth and development in accounts. Strong ability to set, meet, and exceed KPIs and performance goals. Great judgment. Verbal and written fluency in English and French What people would say about you: You have an entrepreneurial mindset and are autonomous You’re able to work in an environment with limited structure and processes You’re excited to tackle new challenges head-on You’re extremely curious New opportunities and potential challenges excite you You have a bias for action—you're a doer You’re open, trustworthy, and committed You’re a team player Benefits What you’ll get: €40,000-60,000 + commission + equity. (CAD $ 52,000-78,500) Remote work. Plenty of room for growth as our ambitious team grows too. Access to your professional coach via our app. Regular training and development.

Montreal, QC, Canada

CA$40,000-60,000/year

Workable

Client Advisor

Nuovo Artistic Photography is the premier destination for everything related to self-love. Founded by women and the largest artistic photography company in North America, Nuovo is dedicated to empowering individuals by fostering confidence and self-expression, while celebrating intimacy and individuality. About Nuovo Artistic Photography: Montreal Headquarters Nestled in the vibrant streets of Old Port Montreal, Nuovo's headquarters combines the city's historic charm with a modern celebration of empowerment through portraiture. As the heart of the Nuovo brand, this location reflects Montreal's artistic soul, where art and timeless architecture inspire every client experience. Job Description As a Valuing Client Advisor at Nuovo Artistic Photography, you will play a central role in our mission by interacting with potential guests over the phone. We are seeking top talents to join our team—individuals who are not only passionate about sales but also skilled at combining exceptional service with a natural ability to build meaningful connections. Key Responsibilities Foster empowerment through connection: Engage and maintain meaningful conversations with potential clients who have expressed interest in our promotions through various social media platforms (e.g., Instagram, Facebook). Provide information: Deliver detailed and accurate information about our photography experience, ensuring potential clients have all necessary details to make an informed decision. Booking management: Secure bookings by confidently and professionally presenting Nuovo's personalized experience. You don’t just meet targets—you exceed them. Results-driven performance: Work towards achieving set goals and quotas to ensure our studios are fully booked, contributing to the overall success of Nuovo Artistic Photography. Upselling: Present and sell complementary beauty services such as makeup and hairstyling to enhance the overall photography experience. Requirements Qualifications A passion for connecting with people and creating unforgettable customer experiences. Proven experience in phone sales, preferably in a goal-oriented environment. Exceptional communication skills with a talent for building relationships over the phone. Ability to understand and convey the unique value proposition of Nuovo Artistic Photography. Goal-oriented mindset with a track record of achieving and surpassing sales targets. Availability on weekends. Assets A bachelor’s degree in fine arts/visual arts or a DEC in fine arts. Fluency (spoken and written) in English and French; Spanish is considered a major asset. Benefits Rewards and Benefits Competitive compensation: A base salary supplemented by a generous commission structure, recognizing your performance and dedication. Inspiring work environment: Immerse yourself in a creative and collaborative studio where art and empowerment converge. Comprehensive benefits package: Life, health, spouse insurance, etc. Recognition and support: A team that values your contributions and celebrates your success. Exclusive perks: Access to Nuovo’s services and products, allowing you to experience the power of portraiture yourself. We also offer a 50% discount for family and friends. About Us Nuovo Artistic Photography is not just a photography studio; it is a movement designed to uplift, value, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture—one valued story at a time. This is your opportunity to join a team dedicated to excellence and art. Be part of Nuovo’s legacy and make a difference—one unforgettable moment at a time. This is your moment. Apply today. At Nuovo Artistic Photography, we celebrate diversity and believe in equal opportunities for all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Montreal, QC, Canada

Negotiable Salary

Client Services Associate (Montreal)63393008084225122

Workable

Client Services Associate (Montreal)

About Dialectica Dialectica is a B2B information services company serving the world’s most renowned professionals by enabling them to gather real-time information and insights from industry experts across diverse markets, industries, and regions. Driven by our mission to achieve unmatched client recognition, we are building the world’s most trusted and innovative knowledge-sharing platform. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for four consecutive years, as one of Canada’s best employers for recent graduates by the Career Directory, and as one of the best workplaces. We believe in supporting our employees to bring their best selves to work and fostering their growth. Creating a dynamic, rewarding, and respectful workplace is at the heart of our mission: Accelerating the transition to a prosperous society by enabling better decision-making. With a global presence spanning five offices across three continents and a highly skilled team of over 1,000 employees, we are always looking for individuals who share our belief that our work goes beyond individual and organizational benefits, significantly contributing to society’s collective advancement. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also how we work and what we stand for. These values include: Respect Teamwork Accountability Growth Mindset About the Role The client services team is the epicenter of our company’s revenue. As an ESC Associate, you will need to think quickly and critically, conduct high-level research on industries and companies, identify and speak with top experts, ensuring they possess the most relevant experience and knowledge to meet our clients’ needs. This is a perfect opportunity to showcase and enhance your skills in a role that offers clear goals and opportunities for recognition and rewards based on your contributions. It’s a chance to excel and be recognized for your hard work and achievements. One day, you might connect a private equity firm with experts you’ve recruited to better understand the telecommunications market in sub-Saharan Africa, while the next day, you assist a strategy consulting firm studying the growth prospects of solar energy in the Middle East. By working on multiple projects from diverse clients simultaneously, you’ll have the opportunity to accelerate your career and develop transferable skills in sales, time and project management, negotiation, and communication, while broadening your awareness of business issues. Requirements Our future Dialectica team member has: 0-3 years of work experience Academic success in any undergraduate field (bachelor’s degree or higher) Involvement in extracurricular activities with leadership experience Strong interest and passion for the business world A growth mindset to view short-term setbacks and challenges as learning opportunities Excellent networking and sourcing skills, leveraging professional networks such as LinkedIn and internal databases to engage and convince suitable experts Strong ability to meet quotas, achieve specific goals, and deliver projects on time Fluency in English, both spoken and written, is essential; proficiency in French is a strong asset Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset Benefits Be part of a creative, entrepreneurial, and dynamic team Training and career development programs (onboarding sessions, intensive progression programs, foreign language courses) Competitive compensation plan Employer-matched RRSP Extensive benefits and generous corporate health coverage (life, medical, dental, vision, and employee assistance programs) Substantial wellness program (allowance, flexible and volunteer days) Team activities, happy hours, events, and more! The company recruits experts worldwide across all fields for clients primarily located outside Quebec, with support from the company’s other offices located outside Quebec, with which interaction is constant. Therefore, knowledge of English is required for this position. Knowledge of French is required for positions based permanently in Quebec so that the incumbent can communicate when necessary with colleagues and suppliers in Quebec. French training will be provided to any person hired into a permanent position in Quebec who does not have a strong command of French. Dialectica is an equal opportunity employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis protected by applicable law. Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment and welcome candidates with diverse experiences and backgrounds.

Montreal, QC, Canada

Negotiable Salary