Markham Community Services & Development Job Listings

Diversion and Central Intake Manager63845398054913120

Workable

Diversion and Central Intake Manager

STRATEGIC ● ENGAGING ● COLLABORATIVE ● INNOVATIVE ● PASSIONATE OVERVIEW A growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION Reporting to the Director of Client Services and Wellness, the Diversion and Central Intake Manager is a new and exciting opportunity to guide the work of a team of diversion and central intake workers, based on the principles of shelter diversion in Housing First for Youth. You will develop, lead and manage the organization's comprehensive shelter diversion program, which aims to prevent youth from entering shelters by exploring and securing immediate housing alternatives. This includes mitigating the factors that have led youth to seek emergency shelter. You will lead the intake functions across the organization, which include initial assessments of youth strengths and needs. You will drive effective service coordination for youth with other organizational units, including case management, shelter, housing, and clinical services. You will partner with the Director to implement robust diversion and intake practice standards and decision-making protocols across the organization. The Pod Group is partnering with this organization to place a hands-on, collaborative, and compassionate individual to fulfill the Diversion and Central Intake Manager position. PRIORITIES Lead programs and services. Using Housing First for Youth principles and best practices, you will develop and manage the delivery of diversion and intake services for youth (ages 16-24) seeking support. You will guide the vision and goals of the diversion and intake team, and drive innovation in programming. Programs in this portfolio include the following: Shelter Diversion – You will oversee the delivery of shelter diversion workers, who work within a system of care approach to assess diversion or entry to the shelter, and provide coordinated access to the shelter system if appropriate. Central Intake – You will operationalize comprehensive and strengths-based youth engagement strategies to inform high-quality, relevant, and youth-driven supports and referrals. Ongoing Quality Improvement: You will work to continually assess and remove barriers so youth can quickly access the support they need, helping prevent homelessness and reduce time spent in crisis. Provide team leadership. You will lead team meetings, case consultations, and skill-building activities across all organizational sites to ensure consistency and effectiveness of diversion and intake services. Develop Internal Competencies & Capacity Building. You will assess, analyze and prioritize a training and capacity building plan to elevate the awareness and understanding of diversion and intake practices and competencies across the organization. Team Development. You will implement accountability measures, such as observing phone calls and interactions with youth, reviewing reports, and conducting documentation reviews to elevate the skills of your team and identify growth opportunities. Collaborating with the Manager of Quality & Program Development, you will strengthen program evaluation and continuous improvement efforts. Collaboration of Services. You will work with organizational managers and external partners to develop and deliver collaborative and effective diversion and intake services. Participate in the agency's on-call rotation. Ensure risk and compliance management. You will assess and mitigate risks, ensuring compliance with regulatory standards and adherence to professional codes of ethics. You will develop and execute risk management strategies for diversion and central intake services. Drive strategic planning. You will integrate research, innovation, and best practices into program delivery while collaborating with leadership and front-line teams to implement effective strategies and partnership opportunities. Foster Equity, Diversity, and Belonging. As a role model, you will cultivate an inclusive organizational culture and develop leaders, integrating equity and belonging into all interactions and practices. Requirements TALENTS & EXPERTISE The education and experience. You have a Bachelor's Degree in Social Work, Psychology, Child and Youth Work, or related field. Masters in a related field is considered an asset. You have at least 3 years of experience working in housing and homelessness, including shelter operations. The management experience. You have a minimum 3 years of experience working as a supervisor/manager in the housing and homelessness sector. You have site and team management experience, including exposure to human resource management (union experience is a strong asset), financial management, program management, evaluation design, or systems design. The knowledge. You demonstrate an understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel. The leadership. You are a demonstrated leader with excellent communication, presentation, organization and interpersonal skills and have a passion for supporting the most vulnerable and marginalized youth in our community. You are passionate about mobilizing individuals and teams to drive change and collaborating with partners and stakeholders at all levels to build consensus. The ethical drive. You hold yourself to high moral standards, have a strong character and exercise sound judgment even in the most challenging situations. You are a champion of Equity, Inclusion and Belonging, specifically focusing on Anti-Black Racism. You have flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation. You possess a valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory. Must be able to travel and support youth in the community and all locations (local travel is required on a regular basis). You have valid CPI and/or UMAB and First Aid/ CPR certifications. You complete a successful Vulnerable Sector Check/Criminal Record Check as a condition of employment. You are fully vaccinated against COVID-19, subject to applicable legislation. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit, while ensuring an effective plan that meets the requirements of the organization.

Mississauga, ON, Canada

Negotiable Salary

Case Management Services Manager63845398096897121

Workable

Case Management Services Manager

STRATEGIC ● EMPATHY ● COLLABORATIVE ● INNOVATIVE ● PASSIONATE OVERVIEW A growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION Reporting to the Director of Client Services and Wellness, you will guide the work of a team of intensive case managers and case management support staff, based on the principles and best practices of Housing First for Youth. You will manage all case management functions at the organization, including intensive case management services and supportive services that support youth to achieve their individual goals. Case Management Services provides intensive, client-centered case management to vulnerable and chronically homeless youth (ages 16–24) in the Region of Peel. Working within a trauma-informed, anti-oppressive, and harm reduction framework, Case Management Services supports youth in achieving housing stability and long-term well-being through assessment, planning, facilitation, care coordination, engagement, evaluation, and advocacy. Case Management Services are provided at all organizational sites, including emergency shelter, transitional housing, and the community. The Pod Group is partnering with this organization to place a hands-on, collaborative, and compassionate individual to fulfill the Case Management Services Manager position. PRIORITIES Lead programs and services. Using Housing First for Youth and Harm Reduction principles and best practices, you will develop and manage the delivery of intensive case management services and supports for youth. Programs in this portfolio include the following: Intensive Case Management Services – You will oversee the delivery of youth-driven, housing-first intensive case management services and supports, to include assessment using Social Determinants of Health domains, risk assessment, safety planning, and provision of services to support client goals. Client Supports – You will operationalize flexibility and low-barrier access as the primary goals of case management interventions. Ongoing Quality Improvement: You will consistently identify and address systemic barriers to ensure timely access to essential support and services that promote youth housing stability, overall wellness, and long-term self-sufficiency. Provide team leadership. You will lead team meetings, case consultations, and skill-building activities across all organizational sites to ensure consistency and effectiveness of case management services. Develop Internal Competencies & Capacity Building. You will assess, analyze and prioritize a training and capacity building plan to elevate the awareness and understanding of case management practices and competencies of all staff across the organization. Team Development. You will implement accountability measures, such as observing case management meetings with youth, reviewing reports, and conducting caseload reviews. You will manage bi-annual file audits, provide constructive feedback, and evaluate direct reports to identify growth opportunities. Collaborating with the Manager of Quality & Program Development, you will strengthen program evaluation and continuous improvement efforts. Collaborative of Services. You will work with organizational managers and external partners to develop and deliver evidence-based, collaborative case management programs. Participate in the agency's on-call rotation. Ensure risk and compliance management. You will assess and mitigate risks, ensuring compliance with regulatory standards and adherence to professional codes of ethics. You will develop and execute risk management strategies for case management services. Drive strategic planning. You will integrate research, innovation, and best practices into program delivery while collaborating with leadership and front-line teams to implement effective strategies and partnership opportunities. Foster Equity, Diversity, and Belonging. You will embed cultural humility and inclusivity in case consultations and program delivery. As a role model, you will cultivate an inclusive organizational culture and develop leaders, integrating equity and belonging into all interactions and practices. Requirements TALENTS & EXPERTISE The education and experience. You have a Bachelor's Degree in Social Work, Psychology, Child and Youth Work, or related field. Masters in a related field is considered an asset. You have at least 3 years of experience in the housing and homelessness sector in a case carrying role, prior to management experience. The management experience. You have a minimum 3 years of experience working as a supervisor/manager in the housing and homelessness sector. You have site and team management experience, including exposure to human resource management (union experience is a strong asset), financial management, program management, evaluation design, or systems design. The case management knowledge. You understand best practices and current literature in case management assessments and evidence-based case management modalities when working with youth. You demonstrate an understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel. The leadership. You are a demonstrated leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community. You are passionate about mobilizing individuals and teams to drive change and collaborating with partners and stakeholders at all levels to build consensus. The ethical drive. You hold yourself to high moral standards, have a strong character and exercise sound judgment even in the most challenging situations. You are a champion of Equity, Inclusion and Belonging, specifically focusing on Anti-Black Racism. You have flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation. You possess a valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory. Must be able to travel and support youth in the community and all locations (local travel is required on a regular basis). You have valid CPI and/or UMAB and First Aid/ CPR certifications. You complete a successful Vulnerable Sector Check/Criminal Record Check as a condition of employment. You are fully vaccinated against COVID-19, subject to applicable legislation. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit, while ensuring an effective plan that meets the requirements of the organization.

Mississauga, ON, Canada

Negotiable Salary

Manager of Youth Homelessness63580328989571122

Workable

Manager of Youth Homelessness

STRATEGIC ● ENGAGING ● COLLABORATIVE ● INNOVATIVE ● PASSIONATE OVERVIEW A growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION The Manager of Youth Homelessness will be responsible for the overall management and operations of the Youth Shelter. This role includes the supervision and management of front-line Youth Workers and Supervisors. The Manager of Youth Homelessness will manage facilities, programs, and operations while ensuring the most successful outcome for the youth in support. The Pod Group is partnering with this organization to place a hands-on, collaborative, and compassionate individual to fulfill this role. PRIORITIES Develop, promote and support a housing-first strategy that builds success through the social determinants of health. Lead the day-to-day operation of all residential facilities, including case management and overall programming for the residents. Participate as a member of the management team in the development and review of agency practices and programs. Build a team of accountable, caring, responsive and highly motivated front-line employees in support of clients. Lead performance management initiatives while supporting the growth and development of staff. Build, maintain and ensure the highest level of data integrity in support of evidence-based outcomes and funder reports. Manage intake and admissions, program plans, action plans, and discharges of residents. Ensure that professional standards are maintained as related to client documentation and case management. Participate on a rotation basis with other designated management staff to respond to emergencies via on-call support. Create a safe and secure setting for all youth accessing services at the shelter. Ensure that the facility meets health and safety standards. Participate in the development of the yearly budgeting process and oversee the annual residential budget. Foster a positive and supportive working environment with an emphasis on building a position labour relations climate. All other duties as required in the successful management of shelter operations while partnering with all stakeholders in support of organization success. Requirements TALENTS & EXPERTISE Bachelor of Social Work or equivalent in related social services field. Masters in relative field is considered an asset. Registered Social Worker preferred. 3-5 years of experience working as a supervisor/manager in the social service sector, preferably with a focus on youth homelessness. Strong supervisory skills with an ability to motivate employees with an emphasis on fostering ownership, growth and development. Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel. Experience in recruiting and supervising program staff. Demonstrated experience in providing leadership to the staff team. Excellent communication, interpersonal, and facilitation skills. Experience working with budgets, funding proposals and completing funding requirements. Work hour flexibility with occasional evening and weekend work, given the twenty-four-hour nature of the organization’s operations. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit, while ensuring an effective plan that meets the requirements of the organization.

Regional Municipality of Peel, ON, Canada

Negotiable Salary

Workable

Intensive Case Manager

COMPASSIONATE ● STRATEGIC ● DETAIL-ORIENTED ● RESOURCEFUL ● CLIENT-CENTRED OVERVIEW A growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region. They are a leading organization recognized in the community for its commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION The Intense Case Manager (ICM) provides assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's comprehensive needs in order to achieve greater life stability. The ICM empowers youth, draws on their own strengths and capabilities, and promotes an improved quality of life by facilitating timely access to the necessary support and thus reducing the risk of homelessness. The Pod Group is partnering with this organization to place a resourceful, compassionate, and hands-on individual to fulfill the role of an Intensive Case Manager. PRIORITIES Promote and encourage youth engagement and positive youth development in care path planning and establishing goals by fostering therapeutic relationships. Conduct assessments, utilize care planning tools, facilitate care coordination, and advocate for access to services. Collaborate with staff to ensure wraparound services are being offered through outreach, mental health services, providing harm reduction support and housing. Develop relationships with primary health/community health providers to ensure youth have access to health care and makes referrals to other professional supports depending on individual needs. Maintains accurate client records including case note documentation and progress reports. Responsible for compiling statistical information and preparing monthly reports. Participate in a coordinated service Housing First Model. Requirements Bachelor’s Degree in Social Services or related field, or equivalent education (diploma) and experience combined with a registration/certification with a related accredited body (i.e., RSW, RSSW, RP, CYCP, etc.). 2-3 years experience with case management. Knowledge of housing first for youth, trauma-informed care, and harm reduction practices. Experience supporting youth experiencing chronic homelessness, mental illness and substance usage in obtaining housing, employment, educational and community opportunities. Strong organizational, time management and planning skills. Excellent writing and documentation skills. Ability to work rotating shifts including some weekends and holidays. A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage are mandatory. Valid CPI/ UMAB and First Aid/ CPR certifications. Satisfactory Vulnerable Sector Police Check. Must be flexible to work at Brampton and/or Mississauga location. Must be fully vaccinated against COVID-19, subject to applicable legislation. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.

Regional Municipality of Peel, ON, Canada

Negotiable Salary

Gender, Diversity and Inclusion - Volunteer in Latin America63580323673731124

Workable

Gender, Diversity and Inclusion - Volunteer in Latin America

Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only Volunteer Regions: Colombia, Peru and Honduras Starting Dates: April, May, June, July, August 2025 Placement Length: 6 months with the possibility of extension Language Requirements: English and Spanish fluency Calling all Gender Advisors! Are you ready to make an impact in the lives of women and their communities? Tell us about your qualifications and experience creating and implementing Gender Equality and Social Inclusion programs. We will contact you if something suitable comes up in the future. We’re looking for skilled professionals to work with our partners around the world. About the Volunteer Role Cuso International is looking for a volunteer like you who will work alongside local staff to plan, design and implement campaigns focused on gender equality, social inclusion, and the empowerment of women and girls. Your expertise will help local staff expand their knowledge in the area through training and knowledge-sharing techniques. Your work will contribute to creating positive lasting change and will help women and girls lead better lives. Volunteer with us and help empower women and girls around the world! Please be advised, that duties, education and essential requirements may vary by partner and project. As a volunteer, you may be asked to: Evaluate current approaches used to advocate for gender equality and social inclusion Work alongside local colleagues to design, strategize and implement a gender equality and social inclusion strategy that aligns well with the strategic plan of the partner organization Conduct a gender analysis and support gender mainstreaming within the partner organization Support and facilitate knowledge-sharing training for staff on topics including gender-based sexual violence, gender mainstreaming, gender analysis, gender programming, etc Support local staff in developing best practices and reviewing documents toward gender equality and social inclusion Monitor and evaluate results of various equality and inclusion initiatives and provide recommendations on lessons learned Support in the establishment of alliances with public and private organizations Essential Academic Qualifications: University degree in gender studies, social sciences, humanities, political sciences, international development or related fields. Essential Professional Background: Minimum 2 years experience in areas related to gender equality and social inclusion Experience in the implementation of training for diverse audiences Excellent interpersonal and communication skills to be able to interact with people from diverse backgrounds. Experience working with vulnerable populations About Us and Our Major Project Cuso International Cuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America, the Caribbean, and Canada. We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities. Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years (2020-2027). SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, to contribute to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada’s Feminist International Assistance Policy. Benefits Terms and Conditions Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel. Support Package Modest monthly living allowance Accommodation while in placement Medical Health Insurance (including the cost of required vaccinations and antimalarial medication) Round-trip airfare and visa/work permit costs Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement Access to Employee Assistance Program (EAP) while in placement and upon return Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months Selection Requirements: Please note that if you are shortlisted for the placement, you will be required to: Confirm Passport or Permanent Resident details for travel purposes Provide 2 Professional References and 1 Personal Reference Complete a language assessment during the preliminary telephone interview in the language required for your placement Obtain a satisfactory Police Check Complete a medical exam and be medically cleared before your departure Due to the COVID-19 situation, be double vaccinated following the World Health Organization-approved vaccines. Pre-placement Training and Briefing - Skills and Knowledge for Working in Development (SKWID) We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement. Protection from Sexual Exploitation and Abuse Cuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct. At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse. Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and Code of Conduct. Residency and Citizenship During the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans. Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Toronto, ON, Canada

Negotiable Salary

Youth Worker (Evening/Overnight/Relief)63393005819265125

Workable

Youth Worker (Evening/Overnight/Relief)

COMPASSIONATE ● RESOURCEFUL ● COLLABORATIVE ● ORGANIZED ● CLIENT-CENTRED OVERVIEW A growing, community-based organization that provides shelter and outreach support for homeless youth in Peel Region. They are a leading organization recognized in the community for its commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth. MISSION We are partnering with our client in search of an energetic, highly motivated, and hands-on Youth Worker who will work out of one of their Emergency Youth Shelters located in Mississauga. The Youth Worker will play a fundamental role to support the youth within the housing first framework that is strength-based and trauma-informed. PRIORITIES Complete intakes and support with facilitating programs for youth entering the shelter. Lead and implement a client-driven care path plan by following up with residents on outstanding documents or actions required Provide a positive environment for youth coming to the shelter. Form professional relationships with a broad spectrum of community service agencies to be able to refer youth. Assisting youth in daily routines, including cooking, cleaning and life skills development. Answer phones and monitor the building for safety, including the completion of hourly security checks. Provide supervision, support and/or crisis counseling to residents living at the shelter. Maintain positive and open communication with the staff team. Complete documentation of shift activities and incidents in appropriate logs and client records. Responsible for entering client data for monthly, quarterly and annual funding reports. Support in facilitating the weekly resident meetings. TALENTS & EXPERTISE Diploma in Social Services or equivalent combination of education and/or experience. 1-2 years experience working with youth in a shelter/residential setting. Knowledge of homelessness, mental health and addictions is an asset. Knowledge of housing first for youth, trauma-informed care, and harm reduction practices is an asset. Knowledge of resources within the Region of Peel, specifically for youth. Effective problem solving, conflict resolution and crisis intervention skills Strong written and verbal communication skills Ability to work rotating shifts, including some weekends and holidays. A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage are mandatory. Valid CPI/ UMAB and First Aid/ CPR certifications. Satisfactory Vulnerable Sector Police Check. Must be fully vaccinated against COVID-19, subject to applicable legislation.

Mississauga, ON, Canada

Negotiable Salary

JS-U25-32 Youth Justice Worker - Attendance Centre63393003601027126

Workable

JS-U25-32 Youth Justice Worker - Attendance Centre

ABOUT US Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB. WHO WE ARE People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives. THE OPPORTUNITY Job Class Union Department Justice Services Location 2568 Lawrence Ave East, Toronto ON Status Full-time, Contract (until May 2026 - replacing maternity leave) Pay Rate $48,894.59 per annum Vacancy Number JS-U25-32 Number of vacancies 1 Available Immediately Hours/Shifts Monday - Thursday: 11:00 AM - 7:00 PM Fridays: 8:30 AM - 4:30 PM Flexibility to work beyond regular shift due to programming needs is required. Coverage at other sites and travel may be required. Schedules may change depending on operational requirements. Our youth community justice programs deliver programming to young people aged 12- 24 in Ontario. Our programs provide alternative to formal court processes and/or custody, and work to engage young people in further developing their skills and seek to repair harm caused where possible. Reporting to the Supervisor of our youth community justice programs, our Attendance Program team of Youth Justice Workers are based at our Attendance Centre. The team work closely together to provide individual support and group programming to justice- involved youth, including skill-development workshops in areas including anger management, Stop Now and Plan, Girls Group, substance use. This position is responsible for intakes, ongoing communication with the young person and referral source, case management, and ensuring that programming meets the needs of the young person. Additionally, this team provide regular support to our two TDSB partnership programs based at our Attendance location through providing individua and group programming on a weekly basis. Requirements WAYS YOU CAN CONTRIBUTE Program Delivery Delivering in-person and group programming on a regular basis and providing input and feedback into curriculum as needed Using crisis prevention, intervention, and other de-escalation strategies with young people when they are in heightened states and/or have experienced trauma Implement daily activities of the program, including ensuring that regular programming and supports are in place for the youth Participation in ongoing evaluation and feedback meetings with youth and team to ensure youth and staff voice is represented in all facets of the program Support in the development, collection, and review of evaluation data to support in ongoing program fidelity and growth Support placement students, as assigned Partnerships Develop and strengthen community partnerships and referral sources for youth, community organizations, mental health supports, youth shelters, etc. Work closely with referral sources and partners including court personnel (such as Crown Attorneys, defense counsel, Probation, etc.), Toronto District School Board (TDSB), Toronto Police Service (TPS), community organizations, etc. Foster relationships and represent the program and organization at network tables, community groups, conferences, etc. as assigned Administration & Professional Development Actively participate in team and individual meetings Consistent communication with referral sources and team members regarding the young person and their progression through the program Timely and accurate reporting of referrals, case notes, meeting minutes, stats, and other required administrative duties Support in the implementation of the program evaluation and other reporting processes or special projects, as assigned Participate in strategic planning and other organizational initiatives and committees as required Other responsibilities as assigned WHO YOU ARE Knowledge/Experience Minimum diploma in Social Work, Child & Youth Work, or related field and 2 years’ experience working with youth and/or vulnerable populations Some knowledge of and/or experience working within the youth justice system Understanding of the many community organizations and supports available to young people Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including with youth, staff, and partners Strong interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision Experience in problem-solving and working through immediate challenges Demonstrated experience in group facilitation Proven ability to work collaboratively within and across teams Satisfactory Vulnerable Sector Screening (VSS) and willingness to apply for Broad Record Check (BRC) In addition, the following are considered assets: Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act) Knowledge of the social service organizations operating in Toronto and a willingness to broaden knowledge with respect to young people coming from outside of our geographic location Current Standard First Aid and CPR certificate, CPI, ASIST APPLY Thank you for your interest in working with Springboard. Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment. The Deadline for Applications is July 30, 2025. Please submit your cover letter and resume in a single document. No phone calls please. Only those selected for an interview will be contacted. We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.

2568 Lawrence Ave E, Scarborough, ON M1P 4Z8, Canada

CA$48,894.59

YJR-U24-12 Youth Worker63393000250369127

Workable

YJR-U24-12 Youth Worker

ABOUT US Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB. WHO WE ARE People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives. THE OPPORTUNITY Job Class Union Department Community Justice Programs and Youth Homes Location Toronto, ON - Downtown Status Relief, Permanent Pay Rate $27.16 per hour Vacancy Number YJR-U24-12 Number of vacancies 2 Available Immediately Hours/Shifts Must have flexibility to work Monday-Sunday - days/evenings/nights as required. Schedules are subject to change to meet departmental needs. The Youth Justice Residence provides residential services (open custody/detention) and programs for males aged 12 -17 who are in detention awaiting court or serving a period of custody as prescribed by the Youth Criminal Justice Act. This community based program aims to assist youth in responding to the contributing factors that have led to their involvement in crime and lead to successful reintegration of the youth into the community. The position encompasses the primary functions of client supervision, support, ongoing life skills training, safety and security, crisis management and administrative and clerical duties. The position involves shift work which entails 7-day, 24-hour coverage – flexibility to work on days, afternoon/evenings and wake overnights, weekdays, weekends and beyond regular shifts as needed. Travel to other locations/communities due to programming is required. Requirements WAYS YOU CAN CONTRIBUTE Group Facilitation – Provide individuals with direction or advice as to a decision or course of action for their daily living activities including but not limited to; hygiene, budgeting, cooking and preparing meals for youth, nutrition, social skills and community, and achieving specific goals. Support and Counselling – Provide counselling and support for clients within the program and for their families. Assist clients in reaching their individual goals, including support/programming and case management. Community Outreach/Outings – Oversee and supervise community/recreational outings for individuals or groups of clients, liaise with community partners and referral sources, escorting youth to appointments via house vehicle and TTC. Administrative Duties - Provide clerical/reception and administrative support to the program. Health and Safety – Foster a safe and healthy work environment for the residents and staff as per policies, procedures and legislation. Deal with crisis situations that may involve volatile behavior. WHO YOU ARE Post-Secondary diploma/degree in the Social Services field e.g. Child and Youth Worker, Youth Justice, Strong knowledge in computer applications, i.e., MS Word, Excel, PowerPoint, Outlook Valid First Aid and CPI certifications At least one (1) year of recent work experience in the following areas: o services/programs for males aged 12 - 17 who are in detention awaiting court or serving a period of custody as prescribed by the Youth Criminal Justice Act o working with youth who have been in the criminal system including experience in conflict management, providing individualized support, and supervising community/recreational outings. o group facilitation in a community setting, modify, implement, evaluate new and existing programs; crisis intervention/management; client intake, assessment, counselling, conflict resolution o Use multimedia teaching tools such as Smart Board, Community Learning Hub Working knowledge of the Social and Criminal Justice systems and community resources, both internal and external Knowledge of relevant counselling practices and effective counselling skills to ensure optimal service for participants Adept at use a computer and computer systems, e.g. MS Word Suite Proven group facilitation skills to lead individuals in gaining education and life skills within a classroom setting and in the community. Skills in: counselling, teaching, group and individual facilitation, communication, conflict resolution, mathematics and administrative tasks. Assessment skills for both the delivery of service to participants and daily operational/programming issues, including determination of suitability and risk. Program planning skills to implement, evaluate and modify new and existing programs, as needed. Effective crisis intervention skills to diffuse confrontational situations. Ability to work well under pressure to ensure minimal interruption in service delivery. Deal with crisis situations that may involve volatile behavior. Excellent, written and verbal communication skills in English, to communicate ideas, instructions and information in a clear, concise manner, possessing the ability to adjust to the receivers needs regarding various levels of communication. Identify and handle confidential materials as per organizational policies and procedures and legal standards. Cognizant of the sensitive nature of all client and staff information that are processed routinely. Use of conflict resolution and crisis intervention and/or safe management tools and techniques when dealing with challenging behavior, community partners and team members and when assisting them in resolving issues. Refer to and comply with organizational policies and procedures, e.g., Human Rights in the Workplace, Code of Conduct, AODA Customer Service Standards, and CBA. Use of Outlook Calendar in organizing and coordinating activities. Demonstrated use of core competencies in: o Service Delivery Judgment – understands the program processes; thinks through when to make process changes and come up with ideas that improve service delivery. o Attention to Quality – pay attention to their quality of work on which they depend on and plan activities carefully and notice gaps and correct them without having to be told. Valid Driver’s License or G1 and committed to achieving G-2 or G-full within a 2-year period. Knowledge of the criminal justice system (including Youth Criminal Justice, and Child and Family Service Acts) and social service agencies is an asset. Ability to communicate in French, verbally and in written form. APPLY Thank you for your interest in working with Springboard. Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment. The Deadline for Applications is until filled. Resumes received after the application deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Only those selected for an interview will be contacted. We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.

Toronto, ON, Canada

CA$27.16

DS-U23-26 Residential Counsellor63392994288385128

Workable

DS-U23-26 Residential Counsellor

ABOUT US Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB. WHO WE ARE People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives. THE OPPORTUNITY Job Class Union Department Developmental Services Location Toronto ON (Toronto East) Status Relief, Permanent Pay Rate $26.38 hourly Vacancy Number DS-U23-26 Number of vacancies 1 Available Immediately Hours/Shifts Flexibility to work 3 varying shifts - 24:00 to 8:00, 8:00 to 16:00, 16:00 to 24:00; please indicate the shift you are available for Schedules are subject to change to meet departmental needs At Springboard, we are always on the lookout for talented individuals to join our team and we encourage you to submit your resume and application for future consideration. We review resumes regularly and when an opportunity arises, we will reach out to you to discuss the details. Don't miss out on the chance to be a part of our dynamic team and submit your application today! Our Developmental Services residential programs provide home life skills training and transition planning to males with developmental disabilities/dual diagnosis, 18 years of age, and older. The position encompasses supports, and counselling, life skills facilitation, safety and security, crisis management, administrative, clerical, and facilities up-keep duties. Requirements WAYS YOU CAN CONTRIBUTE Support and Counselling: Provide individuals with support and information as to a decision or course of action for their daily living activities, including but not limited to: hygiene, budgeting, cooking, nutrition, social skills and community, and achieving specific goals. Life Skills Facilitation: provide life skills programming, in the home and in the community that promotes learning for independent living. Community Outings/Escorts: provide supports for individuals to actively participate in community activities safely Conflict Management: manage challenging behaviors in a residential, community setting; o Attend to crisis situations using a variety of strategies that reinforce positive behavior and identify before, during, and after behavior through the appropriate collection of objective and accurate information. o Address or resolve issues and follow applicable policies and work procedures consistently including but not limited to the principles of reinforcement, safe management techniques in case of crisis or when dealing with challenging behavior. Health and Safety: Foster a safe and healthy work environment for the residents and the staff as per policies, procedures and the law Administrative Duties: Provide clerical/reception and administrative support to the program. WHO YOU ARE Education/Experience Post-Secondary diploma/degree in the Social Services field, e.g., i.e. BSW, BA, DSW, SSW. Strong knowledge in computer applications, i.e., MS Word, Excel, PowerPoint, Outlook. Valid First Aid and Safe Management certifications. Minimum two (2) years of recent work-related experience in the Developmental Service sector in the following areas: o Working directly with individuals with a developmental disability or dual diagnosis o supports and counselling, life skills facilitation, community supports and safe management o With a thorough understanding of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities (2008). Working knowledge of the Developmental Services Sector. Knowledge of community resources, both internal and external. Skills/Abilities Individual and group facilitation skills leading to individuals increasing independence in regards to independent living skills. Assessment skills required for both the delivery of service to individuals and daily operational/programming issues, including determination of suitability and assessment of risk to the individuals we serve. Program planning skills to implement, evaluate, and modify new and existing programs, as needed. Effective crisis intervention skills to diffuse confrontational situations. Ability to work well under pressure to ensure minimal interruption in service delivery. Written communication skills in English, to communicate ideas, instructions, and information in a clear, concise manner - adjust to the receiver's needs for various levels of communication. Verbal skills, in English, to communicate ideas, instructions, and information in a clear concise manner; ability to adjust to the receiver's needs of various levels of communication. Demonstrated use of core competencies in: o Flexibility – Recognizes when and why an approach is not working and changes it o Change Influencer – Builds the interest of others into change messages Nice to Have’s: Ability to communicate in French verbally and in written form APPLY Thank you for your interest in working with Springboard. Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment. The Deadline for Applications is until filled. Please submit your cover letter and resume in a single document. You must also include the vacancy number in the subject line of your email when applying. No phone calls please. Only those selected for an interview will be contacted. We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.

Toronto, ON, Canada

CA$26.38