Mission Call Center & Customer Service Job Listings

Automotive Service Advisor63580331315715120

Workable

Automotive Service Advisor

Morrey Nissan Infiniti of Burnaby is a member company of the Morrey Automotive Group, a family owned company. We are offering a position of a Full-time Automotive Service Advisor to join the Service Team at Morrey Nissan Infiniti of Burnaby. In this role you will provide exceptional customer service in the booking of service appointments, writing of repair orders to resolve customer vehicle concerns, recommending services and ensuring our customer’s vehicles are safely maintained to manufacturer specifications, and educating customers on servicing and repair needs while translating standard repair terminology into common terminology. We pride ourselves in building relationships with our customers. KEY RESPONSIBILITIES: Prompt and professional greeting of customers that come through our door Providing an exceptional customer experience to yield consistently strong customer satisfaction scores. Writing of service repair orders to resolve customer concerns, conducting the walk around process, reviewing vehicle history to identify servicing and repair Promote sales of appropriate servicing, parts, & accessories Effectively communicating with guests over the phone and in person Maximizing revenue per work order while maintaining customer Overseeing the service & repair process of one’s customer from beginning to end Translating customers’ repair problems into standard repair terminology while educating customers on maintenance and repair needs YOU ARE: Customer service oriented with a passion to build relationships with customers Detail-oriented in all aspects of the customer visit Has the desire to perform at the highest level in a high performing team Able to time manager your workload, deadlines, and fulfill the demands of the busiest Nissan Service Department in the Requirements Must have 2+ years of related experience Automotive experience preferred Forward facing customer service experience or sales experience Strong ability to multitask Able to work in a fast-paced environment Must have a valid driver’s license and clean drivers abstract Experience with DMS software (CDK preferred) Multi-language an asset Benefits Strong compensation plan Competitive health plan Ongoing training and development support Opportunities for career advancement Diverse and inclusive culture

Burnaby, BC, Canada

Negotiable Salary

Service Department Concierge63580326464515121

Workable

Service Department Concierge

The Morrey Auto Group requires a Service Department Receptionist & Greeter for our Service & Parts Department. We are looking for hard working, organized, and personable people that take pride in their work. This is an opportunity to be part of a strong, close-knit team and work alongside one of the busiest Service & Parts departments in the industry. We are looking for individuals to assist in greeting customers, helping customers check in for their appointments, take payments for invoices, assist with general inquiries and appointment booking, and assist with the Service department as needed. Responsibilities: Greet and assist customers entering the Service & Parts department Assist in customer check in and delivery process Take payments for Service & Parts invoicing and purchasing Answer and facilitate incoming phone calls Help answer and facilitate customer inquiries Scheduling customer appointments and performing follow up checks Assist all advisors and Service personnel to improve organization and efficiency Assist in other duties as assigned by department head Requirements Requirements Must have a valid Driver’s License Must have a clean Driver’s Abstract with at least one year clean record Previous dealership experience preferred Experience with CDK / 180 / Dealermine preferred Benefits The Morrey group prides itself on offering its employees the best protection and coverage available.

Burnaby, BC, Canada

Negotiable Salary

Southpoint Annex Surrey Cobs Sales Assistant63393004667905122

Workable

Southpoint Annex Surrey Cobs Sales Assistant

Share in something more with a career at COBS Bread 2024 Top 50 Best Workplaces in Canada ™ by Great Place to Work BC bakeries only: must disclose salary range Our Role When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact. Your Role as Sales Assistant At COBS Bread, we celebrate fresh. Our Sales Assistants are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Assistant to share their enthusiasm for all things fluffy and sweet with our loyal customers. No experience necessary- just the right attitude and a willingness to learn. What Your Day Looks Like Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers Be responsible for merchandising product and executing marketing campaigns Work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking!) Requirements Why You Were Bread for This You are someone who takes pride in providing a great and personable experience for our customers You have a positive attitude and friendly demeanour You are reliable, self-motivated, and enjoys learning new skills You are a team player who is approachable and likes working with people Relevant retail experience and experience in handling cash, credit card and debit transactions is a strong asset Physical Requirements Continuous standing/ walking for all tasks Constant use of both hands Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level Benefits Perks & What You’ll Feel Good About A fun team work environment with flexible hours Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program. Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community. Complimentary products on us every shift And more, including benefits for all full time employees While we thank you for your interest, only those selected for interviews will be contacted. About COBS Bread With over 130 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service. COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week. Accessibility Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Surrey, BC, Canada

Negotiable Salary