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Business Analyst - Microsoft 365 & IP Telephony
About the Role We’re seeking a Business Analyst to support enterprise collaboration and voice services across Microsoft 365 and hybrid IP telephony environments. You’ll translate business needs into clear requirements, lead governance and policy design, and partner with cross‑functional teams to enable secure, reliable communications—especially in safety‑critical power plant environments.    This work contributes directly to SaskPower’s mission of reliable and affordable power and aligns with our values of safety, openness, collaboration, and accountability.    What you’ll do (Key Responsibilities) Lead M365 lifecycle & configuration across key apps; establish and maintain governance policies and standards.  Design and recommend Microsoft Teams policies (custom policies, channel structures, permissions) that scale enterprise‑wide.  Develop Conditional Access user stories/use cases, test scenarios, and provide results/feedback to stakeholders.  Support user adoption and business operations in a hybrid IP telephony environment (e.g., SmartTAP recording, Cisco Jabber, Cisco Contact Centre, room devices from Cisco, Lenovo, Logitech).  Provide business support and analysis for IP telephony in power plant settings, ensuring high availability and compliance with safety‑critical communication protocols.  Contribute to the design/oversight of call group configurations and emergency call routing aligned with control‑room requirements and plant safety procedures.  Partner with IT and vendors to configure/maintain Cisco Contact Centre solutions (routing logic, skill groups, queue management).  Participate in SmartTAP rollout and vendor evaluation, ensuring compliance with call recording policies and regulations.  Serve as a liaison between technical teams and business users for M365 feature enablement and change adoption.    Core Deliverables Requirements documentation (detailed business and technical requirements for network/collab/telephony initiatives).  Solution designs & specifications in collaboration with Solution Architects and adjacent technical teams.    What you’ll bring (Qualifications) Education & Clearance Related post‑secondary education (e.g., BA or equivalent) and relevant training/certifications. Background/education verification required; additional risk assessments may apply per project needs.    Must‑have Experience Skill Years of Experience Level of Experience Details / Examples (please explain your proficiency, provide technical details and/or examples) Managing Microsoft 365 configuration and lifecycle; drafting and maintaining M365 governance.        Designing Teams policies, channel structures, and permissions.        Building Conditional Access user stories/use cases and executing test scenarios.        Supporting business operations and user adoption across hybrid IP telephony (SmartTAP, Cisco Jabber, Cisco Contact Centre, room devices from Cisco/Lenovo/Logitech).        Business analysis for IP telephony in industrial/plant environments with strict safety and reliability demands.        Cross‑functional troubleshooting & optimization of IP phone configurations at scale, balancing performance, user needs, and regulatory compliance.        Nice to have       Hands‑on with call recording compliance and emergency call routing in control‑room contexts.        Experience implementing or tuning Cisco Contact Centre (skill groups, queues).        Certifications: Microsoft 365, Teams (e.g., Administrator Associate), Cisco Collaboration/Voice, ITIL (industry‑standard assets for this scope).      
Regina, SK, Canada
Negotiable Salary
Workable
Volunteer Online English Teacher for Ukrainian Parliament Staff
Note:while this is a non-paid, volunteer role, it can provide you with valuable experience for your resume and references from our organization if you are successful. The Educational Equality Institute (TEEI), in partnership with the Verkhovna Rada (Ukrainian Parliament), seeks passionate Volunteer English Teachers to deliver engaging online English language training sessions for Ukrainian parliamentary staff. Volunteers will play a significant role in facilitating Ukraine’s ongoing efforts to deepen integration with European institutions by equipping parliamentary professionals with enhanced communication skills essential for effective diplomatic engagement, legislative cooperation, and international representation. Role Scope Teach one assigned level (A1–C1), based on your experience and student needs. Engage adult learners in both general and business English (where relevant). Use our LMS (itsLearning) to provide resources, feedback, and record track progress. Conduct synchronous sessions at least twice a week (4h) using engaging methods. Follow up on asynchronous tasks. Support learners in building confidence and fluency in real-world contexts. Requirements Experienced and qualified English teacher. Comfortable delivering both synchronous and asynchronous content. Strong communication skills and cultural sensitivity, especially in professional contexts. Excellent organizational and record-keeping abilities. Available for the full course duration (11 to 25 weeks, depending on teacher’s availability and course level). Language teaching certificate (e.g., TEFL, TESOL, CELTA) is highly valued. Reliable internet connection and comfort with online teaching platforms. At TEEI, we offer a range of exciting opportunities for volunteers to make a real impact. As a volunteer teacher, you can expect: Comprehensive CEFR-aligned curriculum and resources. Full access to LMS (itsLearning) for lessons, communication, and feedback. Platforms like Kintell and Google Meet for live instruction. Pedagogical and admin support from Class Coordinators and Student Support Team. A strong teacher community for collaboration and shared learning. A flexible yet structured environment to make a lasting impact. Remote and flexible scheduling: you can choose when to work based on your own schedule and availability. The chance to join a highly motivated multinational team: You'll work alongside other passionate individuals from around the world, all dedicated to making a positive difference in Ukraine. The opportunity to influence the daily lives and future of Ukrainians: By contributing to TEEI's projects, you'll be helping to shape the future of Ukraine and make a tangible impact on the lives of its people. Creative freedom and the ability to acquire new skills: We encourage our volunteers to think outside the box and come up with innovative solutions to the challenges we face. As a result, you'll have the opportunity to develop new skills and broaden your experience in a supportive and collaborative environment. Great networking and educational opportunities: By working with TEEI, you'll have the chance to connect with other professionals in your field and learn from their experiences and expertise. Job meaningfulness and tangible results: Above all, volunteering with TEEI is a chance to make a meaningful difference in the world and see the tangible results of your efforts.
Toronto, ON, Canada
Negotiable Salary
Workable
Volunteer Video Content Creator - Help Bring Our Mission to Life
Location: Remote | Type: Unpaid Volunteer Role About The Educational Equality Institute (TEEI): At TEEI, we’re committed to creating equal access to education for individuals and communities who need it most. From supporting refugees through language programs to developing skills-based initiatives, we tell impactful stories every day—and we need your help to share them visually with the world. We’re looking for a creative and driven Volunteer Video Content Creator to craft compelling visual content that will inspire others to join our mission. What You’ll Be Doing: Tell Stories Through Video: Capture and highlight TEEI’s programs, events, and success stories in short, captivating videos for social media platforms. Produce Campaign-Ready Content: Create polished promotional videos for fundraising campaigns, program launches, and special events. Edit with Excellence: Work with raw footage to develop high-quality, professional videos that align with TEEI’s branding and messaging. Collaborate Creatively: Partner with the marketing and communications team to brainstorm ideas and bring stories to life visually. Experiment and Innovate: Stay updated on video trends and suggest fresh approaches to engage our audiences. Please Note: This is an unpaid volunteer role, but the stories you’ll help tell and the lives you’ll help impact will be invaluable. Submit your application. Let’s bring powerful stories to life together. Requirements You have a creative eye for storytelling and understand the power of visuals to inspire action. You have experience with video editing software (e.g., Adobe Premiere Pro, Final Cut, DaVinci Resolve, or similar). You’re organized and can manage multiple projects, meeting deadlines without compromising quality. You enjoy working collaboratively while also taking initiative when needed. Prior experience in video production or nonprofit work is a bonus, but passion and dedication matter most. Benefits Contribute to meaningful work that makes a difference in underserved communities. Develop and showcase your video production skills while working on impactful projects. Work with a passionate team committed to education and social progress. Flexible remote role that works with your schedule.
Toronto, ON, Canada
Negotiable Salary
Workable
Guest Blogger Volunteer - Share Stories That Matter
Location: Remote | Type: Unpaid Volunteer Role About The Educational Equality Institute (TEEI): TEEI is dedicated to creating equal educational opportunities for underserved communities worldwide. Through impactful programs and partnerships, we aim to transform lives through education. Stories are a powerful tool in our mission, and we’re looking for a Guest Blogger Volunteer to help us share them with the world. What You’ll Be Doing: Write Impactful Content: Craft blog posts that highlight TEEI’s programs, success stories, and the challenges faced by underserved communities. Spotlight Inspiring Individuals: Share stories of volunteers, beneficiaries, and partners who are contributing to TEEI’s mission. Educate and Inform: Write articles that shed light on key issues in education, refugees, and global inequality. Collaborate with the Team: Work closely with TEEI staff to brainstorm topics, research content, and align with organizational messaging. Boost Visibility: Write SEO-friendly blog posts to increase TEEI’s online reach and attract new audiences. Please Note: This is an unpaid volunteer role, but your work will play a vital role in raising awareness and driving support for TEEI’s mission. Let’s work together to create stories that inspire action and change lives. Requirements About You: You’re a talented writer with a passion for storytelling. You have experience in blogging or content creation, or are eager to develop these skills. You understand or are willing to learn about SEO best practices for blogging. You’re reliable, organized, and able to meet deadlines. Experience with WordPress or similar platforms is a bonus but not required. Benefits Contribute to meaningful work by sharing stories that inspire change. Build your writing portfolio with impactful content for a nonprofit organization. Work with a supportive team passionate about creating opportunities through education. Flexible, remote role that fits your schedule.
Toronto, ON, Canada
Negotiable Salary
Workable
Contract Senior Console Engineer - Unreal
Job Title: Contract Senior Console Engineer - Unreal Location: Remote Duration: Contract position We are expanding our team at Side! As a Contract Senior Console Engineer specializing in Unreal Engine, you will play a pivotal role in the development and delivery of cutting-edge console games. You will collaborate with artists, designers, and other engineers to create high-quality gaming experiences. Your expertise in Unreal Engine will be essential as you troubleshoot and optimize game performance across various platforms. Requirements Responsibilities: Develop and implement gameplay features in Unreal Engine for console platforms. Optimize game performance on multiple console platforms, including PS4/PS5, Xbox One/Xbox Series X. Collaborate with cross-disciplinary teams to ensure seamless integration of art, design, and functionality. Troubleshoot and debug issues across various stages of development. Participate in code reviews, ensuring adherence to coding standards and best practices. Stay current with industry trends and Unreal Engine updates, integrating new technologies as needed. Requirements: Minimum 5 years of experience in console game development, specifically with Unreal Engine. Strong knowledge of game optimization techniques across various console hardware. Strong proficiency in C++ programming language. Demonstrated experience shipping at least one title on major console platforms. Deep understanding of Unreal Engine architecture, tools, and workflows. Experience working collaboratively in a team environment and communicating effectively with cross-functional teams. Familiarity with version control systems, such as Git. Excellent problem-solving skills and a passion for gaming development. Benefits This is a 1099 position and benefits are not included About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.  Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.    Experience our side of life. For more information, visit www.side.inc. 
Montreal, QC, Canada
Negotiable Salary
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