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et stratégique pour rejoindre notre équipe et offrir des expériences communautaires exceptionnelles, attrayantes et culturellement pertinentes à nos communautés de joueurs. Le candidat idéal apportera un fort instinct communautaire, une touche humaine à la voix de la marque et la discipline opérationnelle nécessaire pour mettre en œuvre les meilleures stratégies communautaires de leur catégorie sur plusieurs plateformes.\r\nCe rôle nécessite une personne ayant une solide expérience des communautés de jeux de tir à la première personne (FPS). Pour s'aligner sur le calendrier de lancement, les événements de service en direct et le triage en temps réel, nous recherchons une personne basée à Montreal. La flexibilité et la réactivité en temps réel sont essentielles.\r\nResponsabilités\r\n Planifier, concevoir et exécuter des stratégies de gestion de communauté alignées sur les campagnes de marketing, de communication et de publication.\r\n Créez, sélectionner et publiez du contenu multimédia attrayant sur toutes les plateformes pertinentes, y compris Discord, Reddit, Twitter/X, Instagram, YouTube et les chaînes de jeu.\r\n Interagir quotidiennement avec la communauté, en gérant les conversations avec empathie et autorité, en particulier lors des mises à jour en direct, des sorties de contenu ou des moments de crise.\r\n Surveillez les resentis et les commentaires, analysez les indicateurs clés de performance de la communauté et transmettez les informations clés aux parties prenantes internes pour qu'elles prennent des mesures.\r\n Collaborer avec les développeurs, les éditeurs, les relations publiques et les équipes régionales pour vous assurer que les initiatives de la communauté sont alignées et conformes au message.\r\n Constituer, diriger et encadrer des équipes de soutien (maîtres de jeu, modérateurs), en favorisant un espace communautaire sain, inclusif et bien modéré.\r\n Établissez des relations solides avec les créateurs de contenu, les streamers et les joueurs à fort impact au sein de l'écosystème Siege.\r\n Gardez une longueur d'avance sur les tendances sociales et numériques, les changements de plateforme et les comportements du public, en veillant à ce que nous innovions toujours en matière d'engagement communautaire.\r\n Rédigez et localisez des annonces, des articles de blog, des messages sur les réseaux sociaux et des notifications de plateforme, en les diffusant avec une finesse qui semble native à chaque canal.\r\n Exigences\r\n 5+ ans d'expérience en gestion de communauté pour des jeux ou du divertissement numérique.\r\n Une expérience avérée de la gestion de communautés de jeux FPS.\r\n Succès avéré avec des initiatives de développement de la communauté telles que des lancements de contenu en direct, des programmes d'ambassadeurs et des activations de plateformes.\r\n À l'aise avec les joueurs sur Discord, Reddit, YouTube et Twitter/X.\r\n Une bonne maîtrise du ton numérique et de l'engagement du public peut transformer un message approuvé en quelque chose de réel, pertinent et conforme à la marque.\r\n Compétences avérées en analyse de données et d’opinions afin d’orienter les décisions et mettre en avant les priorités des joueurs.\r\n Excellentes aptitudes rédactionnelles et créatives en création de contenu.\r\n Expérience dans le support de jeux de service en direct, de la gestion de crises en temps réel et de la communication efficace sous pression.\r\n Atout: formation dans la gestion de sujets sensibles liés aux joueurs, tels que la santé mentale et la sécurité en ligne. \r\n \r\nPourquoi vous ?\r\nVous n'êtes pas seulement un gestionnaire de communauté, vous êtes un défenseur des joueurs, un conteur numérique et une voix de confiance entre les joueurs et les développeurs. Vous savez quand amplifier, quand diffuser et comment construire la fierté communautaire à partir de la base.\r\n \r\nÀ propos de Side\r\n \r\nSide (anciennement PTW) est un fournisseur mondial de services et de développement de jeux vidéo, proposant des solutions techniques et créatives à de nombreux développeurs et studios parmi les plus importants du monde. Fondée en 2009 et s’appuyant sur plus de 30 ans d’expérience de notre maison mère au Japon, Side est devenue une force mondiale avec 20 studios répartis dans 14 pays en Amérique du Nord, en Europe, en Amérique du Sud et en Asie.\r\n \r\nNos services de pointe incluent le développement de jeux, la production artistique, la production audio, l'assurance qualité, la localisation, l'assurance qualité de la localisation, le support aux joueurs, la gestion de communauté et les ensembles de données.\r\n \r\nAidez-nous à partager des histoires avec le monde entier! Rejoignez une équipe internationale de joueurs passionnés et contribuez à offrir des expériences de jeu inoubliables.\r\n \r\nDécouvrez notre côté de la vie. Pour plus d'informations, rendez-vous sur https://www.side.inc/fr-ca\r\n \r\n\r\nCommunity Engagement Specialist\r\nJob Brief\r\nWe’re looking for a seasoned and strategic Community Engagement Specialist to join our team and deliver outstanding, engaging, and culturally on-point community experiences for our gaming communities. The ideal candidate will bring strong community instincts, a human touch to brand voice, and the operational discipline to drive best-in-class community strategies across multiple platforms.\r\nThis role requires someone with strong experience in first-person shooter (FPS) communities. To align with launch calendar, live service events, and real-time triage, we are seeking someone based in Montreal area. Flexibility and real-time responsiveness are key.\r\nResponsibilities\r\n Plan, build, and execute community management strategies aligned with marketing, communications, and publishing campaigns.\r\n Create, curate, and publish compelling multimedia content across all relevant platforms, including Discord, Reddit, Twitter/X, Instagram, YouTube, and in-game channels.\r\n Engage daily with the community, managing conversations with empathy and authority - especially during live updates, content releases, or crisis moments.\r\n Monitor sentiment and feedback, analyze community KPIs, and escalate key insights to internal stakeholders for action.\r\n Partner with developers, publishing, PR, and regional teams to ensure community initiatives are aligned and on-message.\r\n Build, lead, and mentor support teams (Gamesmasters, Moderators), fostering a healthy, inclusive, and well-moderated community space.\r\n Forge strong relationships with content creators, streamers, and high-impact players within the Siege ecosystem.\r\n Stay ahead of social and digital trends, platform changes, and audience behaviors, ensuring we're always innovating in community engagement.\r\n Write and localize announcements, blog posts, social media messaging, and platform notifications - delivering them with finesse that feels native to each channel.\r\n Requirements\r\n 5+ years' experience in community management for games or digital entertainment.\r\n Proven experience managing FPS game communities.\r\n Proven success with community-building initiatives such as live content drops, ambassador programs, and platform activations.\r\n Comfortable engaging players across Discord, Reddit, YouTube, and Twitter/X.\r\n Strong command of digital tone and audience engagement - can transform approved messaging into something that feels real, relatable, and on-brand.\r\n Skilled at interpreting analytics and sentiment to inform decisions and surface player priorities.\r\n Excellent copywriting and content creation skills.\r\n Experience supporting live service games, handling real-time crises, and communicating effectively under pressure.\r\n Bonus: Training in handling sensitive player topics such as mental health and online safety.\r\n  \r\nWhy You?\r\nYou’re not just a community manager - you’re a player advocate, a digital storyteller, and a trusted voice between players and developers. You know when to amplify, when to diffuse, and how to build community pride from the ground up.\r\nAbout Side \r\nSide (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. \r\nOur industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.\r\nHelp us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.\r\nExperience our side of life. 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Mining, Resources & Energy in Pointe-Claire
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Category:Mining, Resources & Energy
Community Engagement Specialist63845403580929120
Workable
Community Engagement Specialist
(See English version below …) Spécialiste de l'engagement de communauté Description du poste Nous sommes à la recherche d'un(e) spécialiste de l'engagement communautaire expérimenté(e) et stratégique pour rejoindre notre équipe et offrir des expériences communautaires exceptionnelles, attrayantes et culturellement pertinentes à nos communautés de joueurs. Le candidat idéal apportera un fort instinct communautaire, une touche humaine à la voix de la marque et la discipline opérationnelle nécessaire pour mettre en œuvre les meilleures stratégies communautaires de leur catégorie sur plusieurs plateformes. Ce rôle nécessite une personne ayant une solide expérience des communautés de jeux de tir à la première personne (FPS). Pour s'aligner sur le calendrier de lancement, les événements de service en direct et le triage en temps réel, nous recherchons une personne basée à Montreal. La flexibilité et la réactivité en temps réel sont essentielles. Responsabilités Planifier, concevoir et exécuter des stratégies de gestion de communauté alignées sur les campagnes de marketing, de communication et de publication. Créez, sélectionner et publiez du contenu multimédia attrayant sur toutes les plateformes pertinentes, y compris Discord, Reddit, Twitter/X, Instagram, YouTube et les chaînes de jeu. Interagir quotidiennement avec la communauté, en gérant les conversations avec empathie et autorité, en particulier lors des mises à jour en direct, des sorties de contenu ou des moments de crise. Surveillez les resentis et les commentaires, analysez les indicateurs clés de performance de la communauté et transmettez les informations clés aux parties prenantes internes pour qu'elles prennent des mesures. Collaborer avec les développeurs, les éditeurs, les relations publiques et les équipes régionales pour vous assurer que les initiatives de la communauté sont alignées et conformes au message. Constituer, diriger et encadrer des équipes de soutien (maîtres de jeu, modérateurs), en favorisant un espace communautaire sain, inclusif et bien modéré. Établissez des relations solides avec les créateurs de contenu, les streamers et les joueurs à fort impact au sein de l'écosystème Siege. Gardez une longueur d'avance sur les tendances sociales et numériques, les changements de plateforme et les comportements du public, en veillant à ce que nous innovions toujours en matière d'engagement communautaire. Rédigez et localisez des annonces, des articles de blog, des messages sur les réseaux sociaux et des notifications de plateforme, en les diffusant avec une finesse qui semble native à chaque canal. Exigences 5+ ans d'expérience en gestion de communauté pour des jeux ou du divertissement numérique. Une expérience avérée de la gestion de communautés de jeux FPS. Succès avéré avec des initiatives de développement de la communauté telles que des lancements de contenu en direct, des programmes d'ambassadeurs et des activations de plateformes. À l'aise avec les joueurs sur Discord, Reddit, YouTube et Twitter/X. Une bonne maîtrise du ton numérique et de l'engagement du public peut transformer un message approuvé en quelque chose de réel, pertinent et conforme à la marque. Compétences avérées en analyse de données et d’opinions afin d’orienter les décisions et mettre en avant les priorités des joueurs. Excellentes aptitudes rédactionnelles et créatives en création de contenu. Expérience dans le support de jeux de service en direct, de la gestion de crises en temps réel et de la communication efficace sous pression. Atout: formation dans la gestion de sujets sensibles liés aux joueurs, tels que la santé mentale et la sécurité en ligne. Pourquoi vous ? Vous n'êtes pas seulement un gestionnaire de communauté, vous êtes un défenseur des joueurs, un conteur numérique et une voix de confiance entre les joueurs et les développeurs. Vous savez quand amplifier, quand diffuser et comment construire la fierté communautaire à partir de la base. À propos de Side Side (anciennement PTW) est un fournisseur mondial de services et de développement de jeux vidéo, proposant des solutions techniques et créatives à de nombreux développeurs et studios parmi les plus importants du monde. Fondée en 2009 et s’appuyant sur plus de 30 ans d’expérience de notre maison mère au Japon, Side est devenue une force mondiale avec 20 studios répartis dans 14 pays en Amérique du Nord, en Europe, en Amérique du Sud et en Asie. Nos services de pointe incluent le développement de jeux, la production artistique, la production audio, l'assurance qualité, la localisation, l'assurance qualité de la localisation, le support aux joueurs, la gestion de communauté et les ensembles de données. Aidez-nous à partager des histoires avec le monde entier! Rejoignez une équipe internationale de joueurs passionnés et contribuez à offrir des expériences de jeu inoubliables. Découvrez notre côté de la vie. Pour plus d'informations, rendez-vous sur https://www.side.inc/fr-ca Community Engagement Specialist Job Brief We’re looking for a seasoned and strategic Community Engagement Specialist to join our team and deliver outstanding, engaging, and culturally on-point community experiences for our gaming communities. The ideal candidate will bring strong community instincts, a human touch to brand voice, and the operational discipline to drive best-in-class community strategies across multiple platforms. This role requires someone with strong experience in first-person shooter (FPS) communities. To align with launch calendar, live service events, and real-time triage, we are seeking someone based in Montreal area. Flexibility and real-time responsiveness are key. Responsibilities Plan, build, and execute community management strategies aligned with marketing, communications, and publishing campaigns. Create, curate, and publish compelling multimedia content across all relevant platforms, including Discord, Reddit, Twitter/X, Instagram, YouTube, and in-game channels. Engage daily with the community, managing conversations with empathy and authority - especially during live updates, content releases, or crisis moments. Monitor sentiment and feedback, analyze community KPIs, and escalate key insights to internal stakeholders for action. Partner with developers, publishing, PR, and regional teams to ensure community initiatives are aligned and on-message. Build, lead, and mentor support teams (Gamesmasters, Moderators), fostering a healthy, inclusive, and well-moderated community space. Forge strong relationships with content creators, streamers, and high-impact players within the Siege ecosystem. Stay ahead of social and digital trends, platform changes, and audience behaviors, ensuring we're always innovating in community engagement. Write and localize announcements, blog posts, social media messaging, and platform notifications - delivering them with finesse that feels native to each channel. Requirements 5+ years' experience in community management for games or digital entertainment. Proven experience managing FPS game communities. Proven success with community-building initiatives such as live content drops, ambassador programs, and platform activations. Comfortable engaging players across Discord, Reddit, YouTube, and Twitter/X. Strong command of digital tone and audience engagement - can transform approved messaging into something that feels real, relatable, and on-brand. Skilled at interpreting analytics and sentiment to inform decisions and surface player priorities. Excellent copywriting and content creation skills. Experience supporting live service games, handling real-time crises, and communicating effectively under pressure. Bonus: Training in handling sensitive player topics such as mental health and online safety.   Why You? You’re not just a community manager - you’re a player advocate, a digital storyteller, and a trusted voice between players and developers. You know when to amplify, when to diffuse, and how to build community pride from the ground up. About Side  Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences. Experience our side of life. For more information, visit www.side.inc
Montreal, QC, Canada
Negotiable Salary
Product Marketing Manager63845379658755121
Workable
Product Marketing Manager
Job Description We are seeking a dynamic and experienced Product Marketing Manager to join our team. This role is key in leading innovative marketing strategies that align with our company’s overarching strategic goals. You will work across different companies in the Valsoft portfolio collaborating with leadership to ensure seamless development and execution of impactful marketing initiatives. Your responsibilities will include collaborating with leadership teams to position products, develop go-to-market strategies, and execute growth-focused marketing programs. A deep understanding of digital marketing, strong communication, and excellent organizational skills are essential. This role positions you at the intersection of strategic leadership and tactical growth marketing execution — a great opportunity to influence our direction and growth. About Valsoft Valsoft is a team of entrepreneurs who acquire, enhance, and grow software businesses that provide mission-critical services across multiple industries. Our motto: Be Humble, Stay Hungry!   Key Responsibilities Lead product positioning, messaging, and customer segmentation for multiple healthcare SaaS platforms. Design and execute end-to-end marketing campaigns to drive awareness, engagement, and adoption. Develop high-conversion content and collateral in both English and French (emails, landing pages, case studies, ads). Conduct market, competitor, and user research to uncover insights and guide strategic decisions. Work with Product, Sales, and Customer Success teams to ensure strategic alignment across the funnel. Leverage AI tools and automation platforms to amplify your impact and operate efficiently as a one-person team. Own and report on core marketing KPIs such as MQLs, funnel velocity, conversion rates, and campaign ROI. Continuously test, learn, and optimize through experimentation and data analysis. Adapt strategies to the unique contexts of different companies, products, and market stages.   Qualifications 5+ years of experience in SaaS product marketing, ideally targeting small and medium size clients Proven track record crafting compelling product narratives and executing multi-channel campaigns that drive growth. Self-starter with strong prioritization, planning, and collaboration skills, leading projects from strategy through execution. Curious, analytical, and detail-oriented — always asking "why" and iterating based on data. Passionate about AI and emerging tools, and excited to use them to work smarter, faster, and better. Highly organized and detail-oriented; able to manage multiple clients/companies Strong copywriting, landing page optimization, and CRO skills Fluent in English and French (written and verbal) — you can develop marketing assets in both languages. Bachelor's degree in Marketing, Business, or related field (preferred) Legally authorized to work in Canada What We Offer Competitive salary Flexible work environment (fully remote) Tools and budget to experiment, learn, and grow A supportive, fast-moving team that values results   We thank all applicants for their interest. Only those selected for further consideration will be contacted. Valsoft is committed to creating a diverse, inclusive, and accessible environment. If you require accommodations at any stage of the recruitment process, please let us know.
Montreal, QC, Canada
Negotiable Salary
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