Quebec Collections Job Listings

Workable

Order Administrator

Your team’s dynamic: As an Order Administrator, you will be part of a dynamic team who all work together to meet their goals and objectives. Our team cares about providing the ultimate customer service experience by processing orders in a timely and accurate manner. Our highly skilled team leads and other team members will provide coaching and guidance to ensure you will be successful in your role. You will be participating in a highly organized training that will be customized to your level of knowledge. You will have great support system from your colleagues. What your day will look like: Validate purchase orders (price, parts, pertinent information) Enter all purchase orders in the system Communicate with the Channel Sales department in order to discuss discrepancies and/or improvements Inform customers of any missing information on their purchase orders Be the liaison between Channel Sales and Supply Chain department Manage Customer Service phone calls Complete special projects when assigned More about you: Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers) Highly motivated by a fast pace environment At ease with different tools such as CRM, Excel, etc. Organized, detail-oriented and at ease with different processes Positive, assertive, confident with a tenacious attitude Able to be on site as needed Able to do overtime as required Let’s talk perks! Attractive compensation package Training Tuition Reimbursement Program Subsidized meals in our amazing Bistro (Les Cordons Bleus) Work-life balance with a flexible working schedule Free, unlimited coffee Private, free parking for all employees Onsite fitness facility with personal trainer Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Montreal, QC, Canada

Negotiable Salary

Customer Service Representative63845401323521121

Workable

Customer Service Representative

Rentokil-Terminix Canada is one of the largest providers of pest management services for the property management sector. Since its founding, the company has established itself as an industry leader. Our certified technicians use innovative technologies to protect millions of homes and businesses across Canada. This position supports our commercial and residential customers while delivering world-class customer service. The individual will work directly with our branch managers, technicians, and other members of the support services team to ensure customer satisfaction in all areas. Responsibilities include: setting up new contracts and new assignments, supporting the customer portal, distributing invoices along with required documentation, and following up on customer questions and/or concerns related to billing or account changes. This role involves supporting both our internal and external customers, so it is essential to demonstrate excellent customer service skills, work independently, solve problems effectively, and maintain positive relationships. Salary: $19.00 - $24.00 plus commissions Responsibilities: Manage calls and correspondence from residential and commercial clients regarding service, scheduling, bill payments, and billing-related requests, turning excellent service into revenue-generating opportunities. Proactively propose creative home inspections to all eligible customers. Identify needs of current and potential customers and offer products to close sales and generate revenue and commissions. Provide first-call resolution by using all available resources to resolve customer issues. Develop and maintain ongoing relationships with customers. Have a general knowledge of the organization, its products and/or services. Possess excellent verbal communication skills, with the ability to overcome objections and de-escalate difficult situations. Use computerized systems to identify customer needs, track contacts, gather information, and/or resolve issues. Make outgoing customer service calls as part of various campaigns. Call back customers after normal hours, respond to messages left with the call answering service. Respond to requests received via web forms and follow up accordingly. Perform all other related tasks. Requirements More than 2 years of administrative experience in a dynamic professional environment. Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint. Familiarity with Google Suite (e.g., Google Docs, Drive, Gmail, Calendar). Ability to learn and use multiple computer systems. Knowledge of vendor portals is an asset. Excellent proofreading and document editing skills. Strong analytical skills and high attention to detail. Ability to manage multiple tasks simultaneously in a fast-paced environment. Ability to prioritize work without direct supervision. Excellent communication skills (oral and written). Ability to exercise tact and diplomacy in interactions. Strong work ethic, punctuality, and maintenance of a professional attitude. Education: High school diploma required. An asset: college or university degree in administration, management, and/or accounting, or equivalent experience. Benefits Why choose Rentokil-Terminix? A career at Rentokil-Terminix is exactly that: a professional journey full of opportunities. We are proud to form a world-class team that rewards performance. We offer competitive pay issued every two weeks, and many of our positions include incentives based on performance and excellence in customer service. You will benefit from several advantages (if eligible) throughout your journey with us: Paid training! Excellent health benefits: medical, dental, and vision care. Group RRSP plan with employer matching contributions up to 3.5% of your annual base salary. Paid sick days and vacation time. Short-term and long-term disability insurance. Life insurance. Opportunity to earn commission bonuses (after the 3-month probation period). Competitive salary. Rentokil-Terminix is an equal opportunity employer. If you require accommodations at any point during the interview process, please contact our human resources department.

Québec City, QC, Canada

CA$19-24/hour

Bilingual Customer Service Representative63845401305987122

Workable

Bilingual Customer Service Representative

This is a 12-month fixed-term contract. IPEX is one of North America's leading suppliers of advanced plastic piping systems. Our mission is to shape a better future by connecting our customers to water and energy. We currently have an opportunity for a Bilingual Customer Service Representative. This position will be hybrid (work from home and office) and will report to our St-Laurent office. It reports to the Director of Quebec Customer Service. Don't miss the chance to join a great family of people-focused professionals, thought leaders and quick thinkers, natural entrepreneurs, and challengers of the status quo! Position Summary IPEX is seeking a customer service professional to join its team. The successful candidate will manage multiple accounts and work at all levels of the organization while also serving our external customers. Key Responsibilities The customer service representative will work in a highly dynamic environment handling customer requests regarding orders, quotes, product inquiries, and stock/price verifications. Working in a constantly evolving environment, this individual must multitask effectively while maintaining the highest level of customer service: Respond to inquiries regarding pricing, delivery, order status, or technical support. Resolve delays, service issues, and disputes. Enter, validate, and track customer orders via EDI, fax, and phone using our internal ERP system. Verify customer account numbers, prices, terms, delivery requirements, etc. Follow up on pending orders and ensure production, purchasing, and distribution respond accordingly. Prepare quotes. Collaborate closely with other departments within the service team to ensure accurate service delivery across all areas. Provide technical assistance by referring to various IPEX publications. Respond to all customer inquiries in a timely manner. Key Attributes Strong desire to build strong customer relationships based on customer satisfaction Comprehensive management of customer orders and requests Understanding of pricing relationships and/or ability to organize pricing information Proficiency with IPEX computer systems Internal collaboration with colleagues and ability to resolve problems and disputes by consulting appropriate team members Positive attitude and teamwork mindset High degree of organization and accuracy Professional telephone etiquette and communication skills Requirements Qualifications and Experience Highly professional demeanor and proven commitment to delivering excellent customer service in previous roles. Minimum of 5 years of experience as a customer service representative. Excellent time management and follow-up skills, including the ability to effectively balance quality and quantity of work. Strong computer and internet skills, particularly with Microsoft Office and email. Proven ability to efficiently and patiently resolve customer problems and complaints. Strong written and verbal communication skills in both French and English. Excellent teamwork skills and proven ability to integrate into, and contribute to, a positive team environment. Experience in the industry is an asset. Benefits IPEX is committed to providing accommodations for individuals with disabilities throughout the recruitment process. Upon request, IPEX will work with qualified candidates to provide appropriate accommodations that consider the candidate's accessibility needs due to disability. Candidates participating in all aspects of the IPEX job selection process may request accommodations. To request an accommodation, please contact Human Resources at HR@ipexna.com.

Saint-Laurent, Montreal, QC, Canada

Negotiable Salary

Engineer, Implementation (Quebec)63845386526721123

Workable

Engineer, Implementation (Quebec)

ABOUT POWER FACTORS Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data*. The Unity REMS platform covers the entire energy value chain—from monitoring and control to market analytics. Our open, data-driven application suite enables renewable energy stakeholders to collaborate, automate critical processes, and make informed decisions to maximize asset returns. We offer comprehensive support, including SCADA and PPC solutions, centralized monitoring, performance management, commercial asset management, and field operations management. Leveraging our industry expertise and AI-powered analytics, we help companies optimize their assets, drive growth, and make better decisions during the rapid transition to clean energy. At Power Factors, we fight climate change… with code. *Excluding China and India ABOUT THE POSITION We are seeking an experienced Implementation Engineer to join our global Professional Services team. In this role, you will be responsible for integrating new renewable energy assets—such as wind, solar, and energy storage installations—onto our SaaS platform. You will work closely with clients and internal teams to ensure seamless data integration, accurate system configuration, and continuous improvement of our tools and processes. Key Responsibilities Collaborate with clients and Professional Services team members to gather integration requirements Establish secure data connectivity (e.g., via IPSEC tunnels) between sites and our platform Configure asset data points and validate performance using our testing campaigns Diagnose issues using protocols such as TCP/IP, SQL, FTP, HTTP, and SSH Guide clients on implementation best practices and core product functionality Participate in internal projects aimed at improving processes, infrastructure, and data quality Required Qualifications Technical degree or equivalent hands-on experience Excellent interpersonal communication skills Fluency in written and spoken English Solid understanding of networking concepts and protocols Experience with Linux, Windows networking, and SQL databases Proficiency in scripting (Python, Bash) and handling file formats such as JSON, XML, Excel, CSV Analytical mindset and ability to quickly learn technical domains Basic knowledge of electrical principles (AC/DC, voltage types, reactive power) Preferred Qualifications Experience with AWS or other cloud environments Familiarity with SCADA systems and industrial protocols (OPC, Modbus, IEC104, REST APIs) Ability to read and understand electrical or network diagrams LIFE AT POWER FACTORS We are an agile software development company—large enough to make an impact, yet small enough to move quickly and adapt within a rapidly growing sector. Our team consists of bold and ingenious talents driven by results and motivated by the desire to contribute to a better world. We seek determined and humble individuals to help us achieve our ambitious goals. WHY JOIN US By joining Power Factors, you’ll become part of a dynamic, innovative, and motivated team committed to driving meaningful change. Your work will directly advance clean energy solutions and global sustainability initiatives. Our strong company culture is reflected in how we collaborate—with commitment, care, and efficiency. With abundant professional development opportunities, Power Factors supports your growth within an industry undergoing transformative change. EQUITY AND INCLUSION Power Factors is an equal opportunity employer that values diversity and fosters an inclusive workplace. We are committed to building a representative team and maintaining a respectful, inclusive culture. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ___________________________________ ABOUT POWER FACTORS Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data. Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management. With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code. * Outside China and India ABOUT THE ROLE We’re seeking an experienced Implementation Engineer to join our global Professional Services team. In this role, you’ll be responsible for onboarding new renewable energy assets, such as wind, solar, and battery storage, onto our SaaS platform. You’ll collaborate closely with customers and internal teams to ensure seamless data integration, accurate system configuration, and continuous improvement of our tools and processes. Key Responsibilities: Collaborate with customers and Professional Services team members to collect integration requirements Establish secure data connectivity (e.g., IPSEC tunnels) between renewable sites and our SaaS platform Configure asset data points and validate performance on the platform through our testing campaign activities Troubleshoot issues using protocols like TCP/IP, SQL, FTP, HTTP, and SSH Help guide the customer on implementation best practices and basic product functionality Contribute to internal projects focused on process, infrastructure, and data quality improvements Qualifications: Technical degree or equivalent hands-on experience Strong interpersonal communication skills Fluency in written and spoken English Solid understanding of networking concepts and protocols Experience with Linux, Windows networking, and SQL databases Proficiency in scripting (Python, Bash) and working with file formats like JSON, XML, Excel, CSV Analytical mindset and ability to quickly learn technical domains Basic knowledge of electrical concepts (e.g., AC/DC, voltage types, reactive power) Good to have: Experience with AWS or other cloud environments Familiarity with SCADA systems and industrial protocols (OPC, Modbus, IEC104, REST APIs) Ability to read and understand electrical/network diagrams LIFE @ POWER FACTORS We are an agile software development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry. We are a team of bold and ingenious talents driven by results. We are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan. WHY JOIN US By joining the Power Factors team, you’ll be part of a dynamic group of innovative and driven individuals dedicated to making a positive impact. Every day, your work will directly contribute to advancing clean energy solutions and supporting global sustainability initiatives. Our culture runs deep and shows up in how we work together - committed, conscientious and collaborative. With many opportunities for professional growth, Power Factors is here to support your development as we lead the charge in transforming the energy industry. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Brossard, QC, Canada

Negotiable Salary