JY Care, based in Markham, ON, is a Canadian manufacturer and innovator committed to enhancing well-being through high-quality, sustainable products. Crafted in Canada to the highest standards, our solutions span multiple industries—including natural health supplements, personal protective equipment, and wellness products—delivering exceptional quality and eco-conscious innovation. At the heart of JY Care is a mission to help people lead healthier lives while safeguarding the essential resources of our planet. We develop innovative health solutions—from great-tasting gummy vitamins to advanced protective gear—with a dual focus on personal health and environmental responsibility. Our products are manufactured with sustainability in mind, incorporating eco-friendly materials and processes that ensure innovation never comes at the expense of the environment. With a growing product portfolio and a strong commitment to regulatory excellence, JY Care is proud to deliver safe, effective, and environmentally responsible products that meet the evolving needs of consumers and communities. THE OPPORTUNITY The Business Development and Account Executive plays a key role in driving growth for JY Care’s nutraceutical manufacturing business. Reporting directly to the Sales Director, this individual generates new business opportunities through proactive prospecting, relationship building, and creative sales strategies. This is a hunter-style sales role with a focus on OEM and private label nutraceutical products. The Business Development and Account Executive uncovers opportunities, builds long-term client relationships, and expands vertical growth within existing accounts—all while representing JY Care with professionalism, flexibility, and a strong customer-first mindset. The ideal candidate is energetic, outgoing, proactive, and detail-oriented, with strong selling and networking skills in the nutraceutical industry. POSITION DESCRIPTION  Reporting to the Sales Director, the Business Development and Account Executive plays five key roles:  Business Development & Sales Execution Generate new corporate accounts through cold calling, prospecting, and networking with decision makers and influencers. Develop and execute strategies to build pipelines, qualify leads, and convert opportunities into long-term business. Promote OEM and private label product offerings to clients across the nutraceutical sector. Deliver outstanding customer presentations and proposals with professionalism and attention to detail.  Account Management &Client Relationships Build strong, lasting client relationships based on trust, responsiveness, and service excellence. Provide a “yes” approach to customer service—supporting existing, past, and future clients with timely and personalized solutions. Identify opportunities for vertical growth within accounts and proactively expand service offerings.  Market Development & Networking Attend industry events, trade shows, and networking functions to create new opportunities and strengthen brand presence. Stay informed about industry trends, competitive activity, and customer needs. Collaborate with internal teams (production, R&D, quality) to support customer-specific projects.  Sales Reporting & Performance Maintain accurate pipeline and sales activity records in CRM or reporting systems. Meet or exceed sales targets, quotas, and performance objectives. Demonstrate strong time management by balancing prospecting, selling, and account management activities. Requirements Required Qualifications Minimum 1 year of inside sales experience in the nutraceutical industry. Proven track record in new business development and client acquisition. Strong communication, negotiation, and presentation skills. Self-motivated, energetic, and proactive with a hunter sales mentality. Ability to organize and manage multiple priorities independently. Ability to travel to the United States. Preferred Qualifications Experience selling OEM and private label nutraceutical products. Established industry network with decision makers and influencers. Fluency in Mandarin is considered a strong asset Core competencies Sales Drive & Resilience: Hunter mentality with persistence in pursuing opportunities. Relationship Building: Ability to develop strong trust and rapport with clients. Customer Service Excellence: Commitment to exceeding client expectations. Time Management & Autonomy: Skilled at prioritizing and balancing multiple activities. Professionalism & Flexibility: High presentation standards with adaptability to attend events and engage where opportunities arise. Benefits At JY Care, you’ll be part of a dynamic and forward-thinking team dedicated to developing innovative, sustainable health and wellness products. We value environmental responsibility, collaboration, and continuous growth—both for our business and our people. Growth Opportunity: Be part of a business that is scaling up and launching new products. Impactful Work: Your leadership will directly affect safety, quality, and team success. Collaborative Environment: Work with passionate professionals across production, R&D, quality, and supply chain. Innovative Products: Be involved in launching and scaling new NHP gummy products in a regulated market. Competitive Compensation: A comprehensive salary and benefits package. Company Culture: A supportive, team-oriented atmosphere where your contributions matter.   TOTAL REWARDS & POSITION DETAILS: Location: Markham, ON Hours of Work: Monday to Friday, standard business hours, with flexibility as required. Compensation:  $50,000 – $55,000 annually Bonus: 7% of sales Annual Merit Review Group RRSP Matching Extended Benefits: Health, Vision, and Dental. Health Spending Account:Covers health, vision, dental and other eligible services. Additional Perks:Employee discounts, birthday celebrations, company events, Best Employee Award

Organization Overview Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being. DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well. At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the center of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education. It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on the health of Durham community members by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources. Position Overview As a member of an interdisciplinary team, the Nurse Practitioner (NP) will deliver comprehensive, clientcentered primary care and addiction-focused health services to individuals experiencing homelessness and/or substance use challenges in the community The NP will provide primary care assessments, diagnosis, and treatment of clients with complex physical, mental health, and substance use concerns – working collaboratively with internal and external providers to ensure integrated, wraparound supports aimed at improving access, reducing barriers, and addressing social determinants of health. The NP will activate clinical pathways, referring clients to additional DCHC services and connecting them with community- based and specialty services as indicated. The NP will demonstrate advocacy and leadership skills to champion and support goals that align with and achieve DCHC’s Strategy, Vision, Mission and Values, internally and externally, in the context of safe and ethical NP practice. Employment Status: Permanent Part-time (0.5 FTE) -1 Position Position Status: This is a Bargaining Unit position. All terms and conditions of the collective bargaining agreement apply. Hours of Work Schedule: 17.5 hours per week, evenings and weekends may be required Salary Range: Annualized salary range of $60,559.50 - $62, 958.00 (prorated based on a 0.5 FTE) commensurate on skills and experience and plus Group Benefits & HOOPP Hiring Manager: Director, Hart Hub Primary Location: Community-based and across various Agency locations within Durham Region Key Responsibilities Provide client-centered primary care in a non-judgmental manner, including clients as partners in their care, recognizing the social determinants of health and associated health risks, and taking the stance of a health advocate. Actively participate, seek, and provide consultation within an inter-professional model of care Perform clinical assessments and health information gathering for clients with complex needs Provide nursing services that address the biopsychosocial needs of clients, including clients with multiple comorbid health conditions, mental health diagnoses and/or concurrent disorders involving substance use/abuse. Perform intake assessment activities for new clients Contribute to providing more accessible targeted services to community members within high priority populations, including the homeless population and individuals recovering from Addictions, through direct service, referrals, and navigation. Complete timely and accurate medical records of client encounters, documentation and third party correspondence using DCHC’s Electronic Medical Record (EMR) system. Support client safety through evidence-based practices and adherence to policies and standards including communication and teamwork, infection prevention and control, safe medication practices, safe use of equipment and facilities, and risk reporting. Contribute to activities related to the development, implementation and evaluation of medical directives, policies and procedures, best-practices, and protocols. Adhere to and promote evidence-based practices and standards of best-practice in keeping with DCHC clinic operational guidelines. Actively participate in case conferences when required. Participate in chart audits, development, and implementation of Quality Improvement Plans (QIP) and accreditation activities with Canadian Centre for Accreditation (CCA). Demonstrate active participation in the CNO Quality Assurance (QA) Program to ensure maintenance of continuing competence to practice and with DCHC’s performance management requirements. Participate in DCHC agency training activities and meetings as requested. May provide clinical supervision and training for nursing students. Ensure client care and caseload is managed to achieve the goals of DCHC’s Multi-Sector Service Accountability Agreement (MSAA) Key Qualifications Master's Degree in Nursing (MSN). Completion of a recognized primary care NP program NP-PHC Current Certificate of Registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class, Primary care. Member of the Nurse Practitioners Association of Ontario (NPAO) or Registered Nurses Association of Ontario (RNAO) is an asset. Minimum of three years’ experience working as a primary care NP with clients having complex needs, preferred. Experience providing care to individuals facing homelessness, substance use, or complex health and social challenges. Knowledge of relevant services and community supports in Durham Region is strongly preferred. Prescribing Narcotics and Controlled Substances certificate endorsed by the CNO, is preferred. Experience working in a CHC setting or other community health nursing practice is an asset. Experience working with communities and individuals who face barriers accessing traditional health care services. Demonstrated excellent critical thinking and problem-solving skills, organizational and interpersonal skills with an ability to work effectively and respectfully in a collaborative, interprofessional team environment. Demonstrated ability to communicate with clients in a non-judgmental manner that can be effectively understood – practicing active listening skills to understand client needs and coaching of clients as collaborative partners in their health care. Demonstrated ability to manage crises in an effective, professional manner. Demonstrated excellent written skills and report writing for a clinical setting. Basic CPR certification required. Proficiency with Microsoft Office applications (e.g., Word) is an asset. Must show evidence of valid current vulnerable sector police check – required upon hiring. Valid Ontario Driver's license and access to a vehicle is required. Flexibility to work or drive to meetings at any of Durham 's clinical locations in our service area, including mobile clinic sites, as required. Ability to work a flexible schedule with at least one evening per week. Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground). Application Process While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration. All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly. All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening). Please be advised that AI Technology is used during the screening process of applications. All final hiring decisions are made by our recruitment team. Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036, or by email to recruiting@durhamchc.ca.

About the Role We're seeking a Senior Backend Engineer to strengthen our Ruby and Rails team. This role is well suited for someone at the senior boundary - either newly senior or an experienced mid-level engineer ready to level up. The ideal candidate is hungry to grow, ready to take ownership of complex features, and can work effectively as a technical partner to experienced senior and staff engineers. This role will be building customer facing capabilities on our core marketing automation platform serving thousands of e-commerce businesses. Key Responsibilities Design and implement features and capabilities for Privy’s multi-channel marketing platform Contribute to API and integration framework enabling deep integration between Privy and partner applications. Develop triggers, filters, and actions for Privy’s Flow automation product. Partner with senior and staff engineers on system architecture and scaling decisions Optimize application performance for high-volume data processing, real-time messaging, and advanced real-time list segmentation Review code and help maintain a high bar for both the product and engineering standards Participate in the on-call rotation and incident response Required Qualifications 6+ years of backend development experience with at least 3 working in a production Ruby on Rails codebase Solid understanding of data modeling and query optimization - PostgreSQL experience is a plus Experience with background job processing and strong understanding of async development patterns - Sidekiq experience is a plus Experience delivering, operating and maintaining features end-to-end in production Experience designing and implementing APIs in Rails and an understanding of RESTful principles Strong written communication skills and established habits communicating about your work asynchronously in writing Collaboration first mindset and proven ability to work independently Benefits High autonomy with no career ceilings Challenging and interesting work Amazing colleagues Competitive salary and equity Work remotely Covered health, dental, and vision insurance Regular team events and off-sites Unlimited PTO and generous paid parental leave

Victor Energy Ltd is a powerline contractor with over 30 years experience building Alberta’s electrical infrastructure, recently acquired by Java Holdings Ltd. Java staff have over 50 years of experience building some of Canada’s largest electrical infrastructure projects. We are seeking qualified Heavy Equipment Technician apprentices. Reporting to the Shop Manager, the Heavy Equipment Technician JM/Apprentice will be responsible for diagnosing and completing repairs required on Victor Energy’s heavy equipment (Excavators, Digger Derrick Booms, Skid Steer, Drive Heads, and Loaders, picker trucks, tracked carriers, semi trucks, automotive and support equipment). Must have the ability to troubleshoot major and minor mechanical problems, as well as to repair and adjust all necessary mechanical components including hydraulic systems. The successful candidate will be responsible for ensuring that Company equipment is maintained in a good working condition by inspecting, diagnosing, repairing, and servicing the fleet in the shop. Getting quotes for parts required for repairs will be necessary at times. Requirements Key Skills: Work well with others Capable of working within a fast-paced environment Ability to follow direction, remains alert and maintain a high level of concentration Have good judgement and the ability to react quickly Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Qualifications: 3rd Year Apprentice CVIP Certification Asset Class 5 driver’s license with acceptable abstract; Class 1 license preferred and reliable transportation. Experience with all aspects of off-road equipment, truck and transport equipment, automotive and small engine equipment. Experience with troubleshooting and repairing a variety of Cat/JD/KW/FL/JD equipment Experience with routine maintenance operations Familiar with computer diagnostic equipment. (Cat ET, Cummins, Navistar, SIS 2.0) Overtime will be required at times. Will have to work outdoors at times in all weather conditions. Possible field work at times. Must have own tools and toolbox. Benefits Extended Healthcare Plan (Medical, Disability, Dental & Vision) Group RRSP Group Life - AD&D - Critical Illness Insurance Training & Development Employee Assistance Program - Counseling

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Impact Clients helps entrepreneurs start or scale their digital product businesses. What began as a broke UCLA student struggling to sell an online course has now grown into a company generating $1M+ in revenue monthly with a global team of 35+. Our mission is to reform the education system by helping over 1 million people achieve financial freedom through online business. To sustain and improve client success at scale, we’re hiring a Customer Success Team Lead. The CEO, Richard Yu, is an online business coach with: 100K+ subscribers on YouTube → youtube.com/richardyu1 A growing personal brand on Instagram → instagram.com/richardyuzee Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. About The Role: You’ll be leading a team of 5-8 Customer Success Managers (CSMs) responsible for client onboarding, coaching, and retention. Your job is to elevate client outcomes, maximize lifetime value, and train our CSMs to become world-class coaches. This is a hands-on leadership role: you’ll manage, mentor, and hold the team accountable, while also stepping in personally when high-stakes client situations require it. This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 8 hours per day, and some days will require a little more effort of up to 9+ hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. Requirements Here are the requirements: Lead a team of 10 CSMs, coaching them to run effective onboarding, accountability, and renewal calls. Step into refund/chargeback situations and high-stakes calls to retain clients and protect revenue. Train CSMs to confidently handle objections, deliver stronger 1:1 calls, and increase client results. Monitor KPIs around retention, upgrades, renewals, and collections. Improve scripts, processes, and SOPs to make the CSM function more scalable and efficient. Collaborate with Sales/Marketing to ensure alignment in client messaging and delivery. Take ownership of escalated client accounts and ensure resolution. You must have proven experience leading customer success teams in online education, coaching, or digital marketing. A Strong track record with objection handling, save calls, and client retention. Hands-on experience preventing refunds and chargebacks. Excellent communication and leadership skills. Proficiency with tools like Loom, Slack, Zapier, Calendly, GSuite, Trello and CRMs. Highly organized with attention to detail and ability to manage multiple priorities. Passion for mentoring and developing people in a high-growth environment. You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential. You must have a very high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded)  WHO THIS IS FOR: A natural leader who thrives on retaining clients and handling tough conversations. Someone who can step into client fires (refunds, chargebacks, escalations) and resolve them calmly. A mentor at heart who enjoys coaching team members to improve their client interactions. Highly accountable and detail-oriented, with a focus on results. Excited to grow with us long-term and play a key role in scaling to 9 figures. WHO THIS IS NOT FOR: Someone who avoids difficult conversations or shies away from handling escalations. Someone with another full-time job or multiple freelance commitments. Someone who struggles with deadlines, structure, or fast execution. Someone who isn’t open to feedback or growth in a fast-paced environment. Benefits Base Salary: $5,000–$8,000 USD/month (depending on experience) Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections. Next Steps If this role excites you: Submit your resume. Record a 3–5 minute Loom video introducing yourself and answering: Why should we hire you? What’s your experience with leading client success teams? Share an example where you successfully handled a save call or refund/chargeback scenario. Share an example where you coached a team member to perform better. Why do you believe you’ll thrive in a fast-paced, growth-driven environment? Applications are reviewed on a rolling basis. If selected, you’ll hear from us within 24–48 hours.

About Us Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of $9.1 billion. The world is how we shape it. For more information, visit us at www.soprasteria.com Are you ready to take on the challenge with us?   Position Summary SAP Architect: We are looking for a seasoned SAP Architect to lead enterprise-grade architecture design, technology assessments, and integration strategies for SAP-centric digital transformation programs. This role requires deep technical and functional understanding of SAP S/4HANA, SAP BTP, and cross-platform integration methods, with the ability to assess enterprise systems and align them with long-term business and IT strategies. The role combines technical leadership with business alignment and pre-sales support. You will play a pivotal role in SAP transformation roadmaps, legacy modernization, integration architecture, and innovation enablement. The ideal candidate will support both internal SAP practice growth and client delivery, with expertise in SAP S/4HANA, SAP BTP, and cross-platform integration.   Key Responsibilities Enterprise Architecture & Assessment Lead SAP landscape assessments to evaluate system health, readiness for S/4HANA, and modernization opportunities Define future-state architecture aligned with business and IT strategies Drive application rationalization, clean core strategies, and platform consolidation Integration Strategy & Execution Architect end-to-end integrations between SAP and external platforms (Salesforce, Workday, legacy apps) Design APIs and middleware flows using SAP Integration Suite, Event Mesh, REST/Kafka Define integration patterns, error handling, security protocols, and SLAs SAP Platform & Transformation Define platform and migration strategies (Greenfield, Brownfield, RISE with SAP) Guide side-by-side extensibility using SAP BTP, CAP, SAP Build Recommend cloud deployment models (AWS, Azure, GCP) for SAP workloads Practice Development & Client Advisory Support pre-sales by shaping SAP solutions for RFPs, proposals, and PoCs Advise clients as a trusted technical advisor on SAP roadmaps, scalability, and modernization Help build the SAP practice through capability development, knowledge sharing, and standardization Contribute to reusable architecture assets, reference models, and accelerators Conduct internal enablement sessions on emerging SAP technologies (BTP, AI/ML, Fiori, DevOps) Technical Governance & Delivery Oversight Review and approve technical designs, developments, and custom enhancements Ensure alignment with architecture principles, security, and clean core guidelines Lead governance forums with project teams and stakeholders Establish coding standards, DevOps pipelines, and release controls Stakeholder Collaboration Collaborate with functional consultants, data architects, and enterprise architects Engage with business leaders, CIOs, and project sponsors during solution design Provide thought leadership in architecture boards and digital strategy workshops Requirements Core Technical Skills 10+ years in SAP with 3+ years in architect role Proficiency in: SAP S/4HANA, ABAP, CDS Views, OData, SAP UI5/Fiori SAP BTP, Integration Suite (CPI, API Mgmt, Event Mesh) Middleware & API integration (Kafka, REST, SOAP, Webhooks) Experience with cloud infrastructure (AWS, Azure, or GCP) Good understanding of data security, identity management, and compliance (GDPR/PII) Business & Functional Skills Knowledge of key SAP modules (FI, MM, SD, PP, EWM, etc.) Proven success in leading technical design and architecture for enterprise programs Ability to align SAP solutions with business KPIs and value drivers Certifications (Preferred) SAP Certified Application/Technology Architect S/4HANA, BTP, or Integration Suite certifications TOGAF or cloud architecture certification (e.g., AWS/Azure) Strong communicator with the ability to influence technical and non-technical audiences Proven leadership in client-facing roles, workshops, and governance meetings Collaborative mindset to work with global teams and diverse stakeholders Self-starter with a passion for innovation and continuous learning   Languages: Fluent in English & French. Benefits A fast growth team, with excellent work culture and flexible/hybrid work environment Work on enterprise-scale S/4HANA transformation projects Lead SAP strategy and architecture for large-scale, global programs Drive innovation using SAP BTP, AI, Integration Suite, and cloud-native tools Collaborate with high-caliber SAP and IT leaders globally Contribute to growing a modern, agile, and customer-focused SAP practice Access learning platforms and support for certifications and conferences Collaborative, International work environment   Join Sopra Steria Aeroline and be part of a forward-thinking team that is shaping the future of aerospace through digital innovation. If you are passionate about sales account management, aerospace technology, and driving meaningful impact, we want to hear from you! Apply now to embark on an exciting career journey with us. We thank all applicants for showing an interest in this position. Please note that only shortlisted candidates will be contacted for further steps in the selection process. Sopra Steria is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Our company works everyday to combat all forms of discrimination and promote a respectful working environment. We encourage applications from all qualified individuals, including women, visible minorities, Indigenous people, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BRC is seeking an enthusiastic and detail-orientated Senior Manager, Customer Experience to join our growing and dynamic Customer Experience Team at BRC. BRC is a highly efficient and flexible manufacturing facility located in Georgetown, ON specializing in case good production for furniture. THE OPPORTUNITY: POSITION SUMMARY The Senior Manager, Customer Experience, is responsible for creating, implementing, and championing a strategic culture of Customer satisfaction at BRC. As a member of BRC’s Management Team they will develop best practices and implement progress within these departments in accordance with BRC’s vision and core values.   RESPONSIBILITIES  Lead and coach the CE Manager and Team Lead’s who are responsible for the Customer Experience, sign off Drawings, Claims and Order Entry teams. Oversee the implementation and maintenance of all software solutions for Customer Experience including the implementation of new software solutions. Responsible for assisting with the onboarding of new dealers and ISR’s to ensure they are trained on products, processes, and solutions. Develop, maintain, and continue to grow a high level of knowledge of BRC’s products. Develop, maintain, and continue to grow a high level of knowledge of BRC’s processes; offering insights to improve and enhance. Coordinate bi-monthly events for all departments within the Customer Experience team to boost morale and teamwork. Establish and lead a high-performance team to meet and exceed customer satisfaction and win more project business. Drive individual accountability among members by leading by example and regularly holding 1:1s with your team members. Create, deliver, and analyze performance metrics for your teams. Identify problem areas and take appropriate action. Provide coaching and training to all employees on your team. Provide feedback and direction on a regular basis. Actively manage poor performance and address issues amongst the team in a timely manner. Create job breakdowns and launch TWI training for all new and existing team members. Expertly handle Customer service inquiries which may be escalated from Managers, from priority dealers and/or from ISR’s. Oversee and manage any contracts, such as government or state contracts within Canada and the USA. Participate in the Steering committee for new product development. Ensure feedback from the design team is being addressed and reviewed for product improvements and potential new products developed. Ensure appropriate resources and coverage of all areas. Other duties as assigned Requirements BRC is seeking passionate candidates who possess the following experience and competencies: To be able to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. A degree in business, Project Management or related field Strong demonstrated customer service and troubleshooting skills 5 - 8 years of experience to leading and directing a team Ability to supervise employees, including organizing, prioritizing, scheduling work assignments as well as measuring and reporting results Ability to analyze and interpret client needs and offer the appropriate options, solutions, and resolutions required Proven conflict resolution, negotiation, and objection handling skills Ability to respond and adapt quickly in a dynamic and changing environment Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment Good training, coaching, and mentoring skills Able to build and maintain lasting relationships with corporate departments, key business partners, and customers Able to effectively communicate both verbally and in writing Ability to coordinate and organize meetings, exhibits, and other events Ability to adapt to and learn fast new software Computer literate, including effective working skills of MS Word, Excel and e-mail Professional telephone manners Attention to detail in all areas of work Working conditions The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manual dexterity required to operate telephone, computer and peripherals. Interacts with employees, management and the public at large. Noise, due to ringing phones, is unavoidable. Overtime may be required. Benefits Why Work for BRC? Inspiring team committed to a diverse, inclusive, and safe workspace. Opportunities for growth and advancement Various social and recreational activities Flexible, hybrid schedule offering work from home and in-office options     BRC is one incredible Team, delivering on the ultimate in Customer experience. If you want to join us on our journey, please submit your resume and cover letter by September 24, 2025.   Due to a high volume of applications, only those candidates who are selected for interviews will be contacted. BRC endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position. BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.   At BRC, we are embracing innovative technologies, and Artificial Intelligence (AI) may be used to pre-screen applicants to enhance our recruitment process. AI-driven tools help us streamline candidate sourcing, improve the quality of our hiring decisions, and ensure a more efficient and personalized experience for both candidates and hiring teams.

STRATEGIC ● ENGAGING ● COLLABORATIVE ● INNOVATIVE ● PASSIONATE OVERVIEW A growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. MISSION Reporting to the Director of Client Services and Wellness, the Diversion and Central Intake Manager is a new and exciting opportunity to guide the work of a team of diversion and central intake workers, based on the principles of shelter diversion in Housing First for Youth. You will develop, lead and manage the organization's comprehensive shelter diversion program, which aims to prevent youth from entering shelters by exploring and securing immediate housing alternatives. This includes mitigating the factors that have led youth to seek emergency shelter. You will lead the intake functions across the organization, which include initial assessments of youth strengths and needs. You will drive effective service coordination for youth with other organizational units, including case management, shelter, housing, and clinical services. You will partner with the Director to implement robust diversion and intake practice standards and decision-making protocols across the organization. The Pod Group is partnering with this organization to place a hands-on, collaborative, and compassionate individual to fulfill the Diversion and Central Intake Manager position. PRIORITIES Lead programs and services. Using Housing First for Youth principles and best practices, you will develop and manage the delivery of diversion and intake services for youth (ages 16-24) seeking support. You will guide the vision and goals of the diversion and intake team, and drive innovation in programming. Programs in this portfolio include the following: Shelter Diversion – You will oversee the delivery of shelter diversion workers, who work within a system of care approach to assess diversion or entry to the shelter, and provide coordinated access to the shelter system if appropriate.  Central Intake – You will operationalize comprehensive and strengths-based youth engagement strategies to inform high-quality, relevant, and youth-driven supports and referrals. Ongoing Quality Improvement: You will work to continually assess and remove barriers so youth can quickly access the support they need, helping prevent homelessness and reduce time spent in crisis. Provide team leadership. You will lead team meetings, case consultations, and skill-building activities across all organizational sites to ensure consistency and effectiveness of diversion and intake services. Develop Internal Competencies & Capacity Building. You will assess, analyze and prioritize a training and capacity building plan to elevate the awareness and understanding of diversion and intake practices and competencies across the organization. Team Development. You will implement accountability measures, such as observing phone calls and interactions with youth, reviewing reports, and conducting documentation reviews to elevate the skills of your team and identify growth opportunities. Collaborating with the Manager of Quality & Program Development, you will strengthen program evaluation and continuous improvement efforts. Collaboration of Services. You will work with organizational managers and external partners to develop and deliver collaborative and effective diversion and intake services. Participate in the agency's on-call rotation. Ensure risk and compliance management. You will assess and mitigate risks, ensuring compliance with regulatory standards and adherence to professional codes of ethics. You will develop and execute risk management strategies for diversion and central intake services. Drive strategic planning. You will integrate research, innovation, and best practices into program delivery while collaborating with leadership and front-line teams to implement effective strategies and partnership opportunities. Foster Equity, Diversity, and Belonging. As a role model, you will cultivate an inclusive organizational culture and develop leaders, integrating equity and belonging into all interactions and practices. Requirements TALENTS & EXPERTISE The education and experience. You have a Bachelor's Degree in Social Work, Psychology, Child and Youth Work, or related field. Masters in a related field is considered an asset. You have at least 3 years of experience working in housing and homelessness, including shelter operations. The management experience. You have a minimum 3 years of experience working as a supervisor/manager in the housing and homelessness sector. You have site and team management experience, including exposure to human resource management (union experience is a strong asset), financial management, program management, evaluation design, or systems design. The knowledge. You demonstrate an understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel. The leadership. You are a demonstrated leader with excellent communication, presentation, organization and interpersonal skills and have a passion for supporting the most vulnerable and marginalized youth in our community. You are passionate about mobilizing individuals and teams to drive change and collaborating with partners and stakeholders at all levels to build consensus. The ethical drive. You hold yourself to high moral standards, have a strong character and exercise sound judgment even in the most challenging situations. You are a champion of Equity, Inclusion and Belonging, specifically focusing on Anti-Black Racism. You have flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation. You possess a valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory. Must be able to travel and support youth in the community and all locations (local travel is required on a regular basis). You have valid CPI and/or UMAB and First Aid/ CPR certifications. You complete a successful Vulnerable Sector Check/Criminal Record Check as a condition of employment. You are fully vaccinated against COVID-19, subject to applicable legislation. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit, while ensuring an effective plan that meets the requirements of the organization.

  COMPASSIONATE ● EMPATHETIC ● ENTHUSIASTIC ● ENGAGING ● COLLABORATIVE PART-TIME POSITION OVERVIEW A compassionate community organization that offers a comprehensive range of mental health services for children under the age of 12 and their families. The organization is dedicated to achieving positive, measurable outcomes for clients through ongoing evaluation, research, and the use of evidence-based practices. It is also committed to providing inclusive and equitable services, delivering culturally responsive care that supports positive mental health and wellbeing, either directly or through referrals to community partners. MISSION The Child & Family Therapist provides trauma-informed therapy and case coordination for children and families impacted by gender-based violence, while supporting healing, safety, and advocacy through collaborative, ethical, and client-centered care. The Pod Group is partnering with this organization to place an empathetic, adaptable, and collaborative Child & Family Therapist. PRIORITIES: Clinical Assessment & Trauma-Informed Therapy Provide comprehensive, trauma-informed assessments and therapy (Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) for children and families impacted by gender-based violence (GBV). Develop individualized treatment plans focused on safety, healing, and empowerment. Conduct interventions with individuals, families, or groups as required.  Interventions may include individual therapy, family therapy, single session therapy, social skills training, anger control training, problem solving training, parent skills training, parent support groups and classroom observation. Maintain timely, sensitive, and accurate clinical documentation aligned with agency and professional standards. Collaborative Care & Case Management Work closely with multidisciplinary teams, caregivers, schools, and community partners such as GBV shelters to coordinate care and support. Participate in treatment planning, case conferences, and safety planning for clients at risk. Facilitate referrals and service navigation to ensure seamless access to supports. This includes ensuring information regarding planned admission or discharges or important treatment or other event in client’s life is communicated to other agency programs if applicable. Family Engagement & Advocacy Center the voices and needs of children and families in all aspects of care. Foster strong therapeutic relationships with caregivers, offering parenting support and psychoeducation as needed. Advocate for clients within systems and collaborate to reduce barriers to service. Professional Development & Ethical Practice Uphold all legal, ethical, and trauma-informed care standards in service delivery. Engage in clinical supervision, agency training, and professional development with a GBV and anti-oppressive lens. Contribute to student learning, community education, and cross-sectoral training when appropriate. Quality Improvement & Program Accountability Participate in program evaluation and continuous quality improvement efforts. Ensure informed consent and confidentiality in alignment with policy. Support agency goals related to accreditation (Canadian Centre for Accreditation), community engagement, and best practices in GBV and social services. Perform any other duties as required. TALENTS & EXPERTISE: A Master’s Degree in Social Work, Counselling, or a Health-Related Discipline with a minimum of 3 years relevant experience is preferred. Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) as a Social Worker, or the College of Registered Psychotherapists of Ontario (CRPO).   Must be eligible and able to perform Psychotherapy as defined under the act. Excellent clinical assessment, formulation and treatment planning skills is essential. Experience in social work, especially in GBV (gender-based violence), trauma-informed approaches and/or behavioral sciences, treatment and management strategies of challenging children, youth, and families. Strong interpersonal skills. A demonstrated ability to work effectively in a multidisciplinary team. Awareness, knowledge, and ability to deliver culturally safe services. Ability to provide crisis planning and response, as well as demonstrated ability for positive proactive problem-solving. A demonstrated ability to maintain successful partnerships with other service providers. A demonstrated ability to meet all Quality Assurance metrics. Must have a valid driver’s licence, adequate insurance, and access to a vehicle. EDI-B VALUES The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. THE POD GROUP The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.

WHO WE ARE Spence is proudly a Canadian-founded Company. Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after. We're proud to create unforgettable experiences for our customers by taking them through the Spence Experience. Our people are the center stone of our business, who bring our vision to life for every customer, every day. We’re committed to fostering a culture where our people are empowered to be as successful as possible, and are provided with all the necessary tools, resources and support to create and live the life they love!  WHAT WE OFFER Competitive and lucrative compensation packages. With no earnings cap on commissions, our compensation plans are structured to reward for performance achievement. Investment in diamond education programs and training Generous employee, friends & family discounts on our products Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones Hands on training and support and access to Learning Management System modules and resources Weekly/Monthly Sales contests with meaningful prizes Regular team building events and activities Opportunity to grow within the company Continuous on the job training, support and mentorship   💎 THE ROLE 💎 At Spence we do things differently! Yes, our business is engagement rings, but at the heart of it all we are a professional sales organization. As a Diamond Consultant you lead our customers through our unique Spence Experience. Reporting to the Store Director, you are the product expert who our customers can trust as they navigate this incredibly special and exciting time in their lives. How? Well… we’ll teach you everything you need to know about diamonds and the Spence way of doing business! 🔥 A day in the life, AKA how our Diamond Consultants shine bright in their role: ✨ Guide clients through our unique Spence Experience. You’re not just selling—you’re helping customers find the perfect diamond or product that represents their love!   🎤 Own the stage! You create unforgettable customer experiences by delivering our diamond presentation, to educate and empower our customers with their selection. You’re there to offer tailored solution proposals so you customers know they can trust you through the process! 📆 Stay on top of your game. There’s no denying that you’re a salesperson through and through. Like every great athlete, you also take practice seriously. This means when you’re not on the sales floors with clients, you’re working on completing sales activities designed to keep your skills sharp, setting you up for success and keeping you crushing at your goals. 🚀 Exceed your targets. Your rigor, drive, dedication and passion are what keep you at the top of the performance leader board. You are hungry for coaching and feedback to help you master your craft. You bring your A-game every day and unlock unlimited earning potential. 🤝 Build lasting client relationships. Follow up is your middle name. You take pride in building and nurturing your book of business. You keep the conversation going with your customers—whether in-store, over the phone, or via email—so that when they’re thinking of buying a diamond or jewelry, they’re not only thinking Spence but they’re thinking of buying from you. 💡 Be a product expert. You are keen to learn everything you need to know about diamonds and our 2500+ style catalog. And of course, we give you all the tools, resources, training, support and education to get you started.  🏆 Be a team player. You know there is no “I” in team and live by “teamwork makes the dream work”. You embody Spence’s Core Values of Respect, Integrity, Accountability, Transparency, Quality and Passion by living them every day in your role. You’re the first to offer a helping hand whether is sprucing up our showroom cleanliness or helping package up a purchase. We know we can always count on YOU! A few things we hope you have… Minimum 2 years of experience with a proven track record of meeting or exceeding sales targets regularly. Ideally, you’ve worked in a highly competitive professional sales environment. Strong Communicator – you bring respectful and professional verbal and written communication skills. Positive attitude and optimistic, you can easily build connections with people. Exudes confidence that instils sureness for our customers. Goal Oriented – Motivated by company and/or personal goals (quota, revenue, gross profit, sales activity). Bring the perfect balance of competitive nature and team spirit. You love to win and crush your goals, but you play by the rules and never compromise integrity or respect for your team. Problem Solver – Can identify clients’ needs/wants/problems and direct the sales message to the service offerings and solution proposal. Displays willingness in offering solutions to fight for the sale and retain the client relationship. Proactive – Actively looks for opportunities for sales leads and prospects. Familiar and comfortable with follow up protocols. Compensation: Total earnings for this role typically range from $90,000 to $120,000+ Our Diamond Consultant compensation plan is made up of a combination of base salary, commissions and annual bonuses. Our starting base salary is $50,000 annually, on top of which our Sales teams receive commissions on each of their sales. Our compensation plans are established based on the geographic work location and market standards for the applicable position. Work schedule: As this is a fulltime position, we do require availability to work weekdays, weekends, and evenings on a rotating schedule as we are open 7 days a week.