User Support Technician

Description

Overview Languages English Education College/CEGEP Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Internet Service Provider (ISP) Responsibilities Tasks Give access to computer networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Provide customer service Install cable modems and software to enable Internet access Experience and specialization Computer and technology knowledge Networking software Networking hardware Internet Mac OS MS Office MS Windows Wireless networks Equipment and machinery experience Routers Benefits Health benefits Dental plan Health care plan Vision care benefits Financial benefits Life insurance Other benefits Free parking available Team building opportunities